Great hotel and lovely staff. We got a little pressie for our wedding anniversary. A bit out of Barcelona but only a 5min walk away from the metro which takes you to all the best parts of Barcelona within 15-20mins.
2018年8月入住 2 晚
The pool facilities where very nice my 3 yr old loved them, beds very comffy. Check in staff, concierge, and cleaners very helpful..
Now the drawbacks. On arrival i was met by curbside people telling me it was forbiden to stop my car there despite 4 other cars stopped there. I guess we looked a little poor. After parking in the parkade the bell staff asked us to bring the car around front to unload (where we were tossed out of 10 min before).
Secondly 25€ for parking because they 'do not own parkade under their building)
They did not find a parking lot in a field sneak in and building a 100 million hotel ontop when the guy wasnt looking. They outsource the parking so they can squeeze some more money out of you while offering a more reasonable rate on paper. I feel once you pass 200 to 250€ a night level you should forgo.the nickle and dime money grabs. It feels like Ryan Air shaking you down for a bag of peanuts
2018年6月入住 1 晚
Staff was super friendly, really nice and helpful!
2018年5月入住 2 晚
I felt like royalty from the moment I stepped out of my taxi. Incredible view. Lovely friendly staff. Peaceful bliss and the food in both the main restaurant, breakfast and terrace is Devine!!!! I recommend the steak in the terrace. The spa was super clean with everything you need. I had a massage in the spa. Very professional and looked after with gorgeous gown and slippers. The pools are lovely. One with jacuzzi seats to relax and watch the day go by. The polo club is great to see from the higher floors, where you can see the horses play. They looked as happy I was! The kind staff, feel of luxury in all the gorgeous treats I will be coming back every year!!! Fallen in love with this hotel. I can not recommend enough. To note I was a solo traveler and was perfect for that experience. Taxi to airport was 23 euro. Slightly pricey in hotel, but you get quality and great service, so I wanted to pay that price. My burger for 21euro with a red wine came to 31 euro with tip for example.
2017年11月入住 3 晚
excellent not central hotel , close to underground ”
I booked this hotel to attend a conference close by. It is not close to city centre but It is excellent hotel with clean quiet and large rooms. Underground is 2 minutes walk
2017年10月入住 3 晚
Excellent service and cleanliness ”
Every one of the 8 staff we interacted with were very friendly and professional. Facilities were of high quality and very clean. Room service was fantastic too.
2017年10月入住 2 晚
A real 5 star hotel, with a very kind staff and a super room with great view. Including fitness and spacenter with sauna and jacuzzi it gives you value for money over all.
2017年9月入住 1 晚
Good for business traveller with nearby commitments”
A very professional and well run hotel with reasonable facilities though when I went the pool was not open until 1000. I would definitely stay again for an event based in the hotel (which mine was) or in the nearby convention centre. But you could do much better if you are visiting Barcelona for leisure.
2017年6月入住 1 晚
This really was a very nice hotel. Customer service was excellent. Food was good. 2 pools very nice also”
Would highly recommend this hotel.
2017年4月入住 3 晚
Excellent all around”
Friendliness and competence of staff
2016年11月入住 3 晚
Leisure Center could do with an internal connection instead of having to go outside. Old rooms are not 5* but I understand the new rooms are.
2016年9月入住 3 晚
2016年6月入住 3 晚
big hotel but instructions arent clear and seems complicated. very noisy in the morning times each day
2015年5月入住 1 晚
Poor location. Tranfer to the city could help.”
2014年12月入住 1 晚
Reception Decor, Room bathroom, friendly staff
Quiet, relaxing, beautiful environment, very soothing and grand. The room was excellent and bedding and bathroom accessories excellent. I did not have breakfast as I felt it was a little toooooooo expensive.
2014年10月入住 6 晚
Review of stay at Fairmont Rey Juan Carlos I Hotel”
Poor after sales service!! i left my 2-pin plug in the hotel. After writing to them several times, until now i've not received a word from them.
No basic supply of coffee or tea for a 5-star hotel.
2014年6月入住 1 晚
very welcoming hotel and very beautiful”
centrally located,very friendly staff and very beautiful hotel