Dear Valued Guest, Thank you for taking the time to provide your feedback on your recent stay with us. It's amazing to read that we have created the best experience for you on your trip in Bangkok. We are delighted to know that you did really enjoy staying with us and that you liked our location which is very excellent as well as the exceptional service from our staff. We hope that you will give us the opportunity to serve you again in the future. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you for writing a review of your recent stay experience with us. It was a joy to read how much you enjoyed your stay with us and how you found your stay to be excellent value for money. I couldn't agree with you more, our location is indeed only a few steps away from Ploen Chit BTS sky train station where is located at our doorstep, also makes you convenient to travel around the city. We look forward to our next chance to accommodate you, and we hope it comes soon. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you very much for the wonderful review. We are very glad to know that you liked our location which is next to the BTS sky train station and surrounded by shopping malls and convenient stores. Also, it's great to read that you enjoyed our room and our delivered the helpful service to you. We are all looking forward to welcoming you back to Grande Centre Point Ploenchit. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to leave a review for your recent with us at Grande Centre Point Hotel Ploenchit. We were pleased to hear that you had a great stay and that you enjoyed our key location which is indeed only a few steps away from Ploenchit BTS sky train station, also makes you convenient to visit high class shopping mall and city area. We also appreciate your comments on the room is clean. We were pleased to hear about your good experience with our complimentary fresh drink at the lobby and our hotel facilities. We hope that you will give us the opportunity to serve you again in the future. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you very much for your comments. We are sorry to hear that we did not meet your full expectation during your last visit. We have already passed on your comments to the team regaring the electricity shut down, please accept our sincere apology for the inconvenience you encountered. We take pride in ensuring our guests’ satisfaction. Unfortunately, we did not meet your expectations due to we have got urgent information from electricity center of Bangkok just the night before. We hope that you will give us another opportunity to redeem ourselves and to provide you with better experience. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you very much for taking the time to share valuable feedback with fellow travelers. We were pleased to hear that you had a great stay and that you enjoyed our key location which is indeed only a few steps away from Ploenchit BTS sky train station, also makes you convenient to travel around the city. We would be delighted to welcome you back again soon. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you for your taking the time to share us about your experience. We are very glad that you had a pleasure stay and please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you very much for taking the time to share valuable feedback with fellow travelers. We were pleased to hear that you had a great stay and that you enjoyed our key location which is indeed only a few steps away from Ploenchit BTS sky train station, also makes you convenient to travel around the city. We would be delighted to welcome you back again soon. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you for your taking the time to share us about your experience. We are very glad that you had a pleasure stay and please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you very much for staying with us and taking your time to share your experience. It is great to know that you like our hotel, guest room and services provided by our attentive staff. We will try our best to maintain our high service standard. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Mr. Eric, Thank you for sharing your experience with us. I was sorry to hear about your experience. I would like to apologies for the inconvenience caused, I will pass your feedback onto our Front Office Manager. Please be ensured that all of your remarks, especially those concerning staff, have been well noted. We will certainly strengthen our focus in these areas in order to improve the quality of services offered. We do appreciate you bringing your concerns to our attention and therefore giving us an opportunity to improve. We truly hope that you will give us a chance to provide you with the better service on your next visit to Bangkok. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Ms. Chan, Thank you very much for sharing experience of your stay. Please accept our sincere apology for the inconvenience you encountered. We take pride in ensuring our guests’ satisfaction. Unfortunately, we did not meet your expectations. We have taken notes of all the feedback which are very helpful. Thank you for sharing the detail and please rest assured that we will take appropriate action to improve our service quality. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you for writing a review of your recent stay experience with us. It was a joy to read how much you enjoyed your stay with us and how you found your stay to be excellent value for money. I couldn't agree with you more, our location is indeed only a few steps away from Ploen Chit BTS sky train station where is located at our doorstep, also makes you convenient to travel around the city. Moreover, It's a pleasure to know that you had a good breakfast experience which plenty choices of food are provided. Thank you once again for the wonderful review. We do hope we will have the opportunity to welcome you back again soon. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Ms. Pui, Thank you for sharing your experience with us. Without our guests’ feedback, we would not be able to improve upon our guest experience. We are sorry to hear that we did not meet your full expectation during your last visit. Please be ensured that all of your remarks, especially toilet area, have been well noted. We will certainly strengthen our focus in these areas in order to improve the quality of services offered. In spite of this, I am pleased to hear that you found our location very comfortable for your stay. We truly hope that you will give us a chance to provide you with the better service on your next visit to Bangkok. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you for your taking the time to share us about your experience. We are very glad that you had a pleasure stay and please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Mr. MENG, Thank you for taking the time to provide your feedback on your recent stay with us. It's amazing to read that we have created the best experience for you on your trip in Bangkok. We are delighted to know that you did really enjoy staying with us and that you liked our location which is very excellent as well as the exceptional service from our staff. Thank you again for your review, and if business or leisure brings you back to someday, we look forward to the chance to serve you again. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Ms. Sui, Thank you for taking the time to leave a review for your recent with us at Grande Centre Point Hotel Ploenchit. We were pleased to hear that you had a great stay and that you enjoyed our key location which is indeed only a few steps away from Ploenchit BTS sky train station, also makes you convenient to visit high class shopping mall and city area. We also appreciate your comments on the room is clean. We were pleased to hear about your good experience with our complimentary fresh drink at the lobby. We hope that you will give us the opportunity to serve you again in the future. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to leave your lovely feedback regarding your recent visit to Grande Centre Point Hotel Ploenchit. We are very delighted to read that you loved everything of the hotel ranging from the room which is comfortable and spacious with the great view, the delicious food and the excellent and exceptional service from our staff. We are very pleased that the team took such great care of you. Thank you highlighting the fabulous location of the hotel which is very close to the BTS station and shopping mall. Your compliments are greatly appreciated and we hope to see you on your next trip to Bangkok. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Ms. Siu, Thank you very much for sharing your kind words regarding your stay at Grande Centre Point Ploenchit. We are glad to know that you and your family had a great stay at the hotel and were impressed by the location of the hotel, our rooms, the service provided by our staffs and all facilities. Once again, thank you very much for your kind comment and for recommending us. We would be delighted to welcome you back again soon. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager

Dear Ms. Lok, Thank you for taking the time to provide your feedback on your recent stay with us. It's amazing to read that we have created the best experience for you on your trip in Bangkok. We are delighted to know that you did really enjoy staying with us and that you liked our location which is very excellent as well as the exceptional service from our staff. Thank you again for your review, and if business or leisure brings you back to someday, we look forward to the chance to serve you again. Grande Regards, Pavornkamol S. (Ms.) Assistant Front Office Manager