The staff are friendly and helpful, the rooms are comfortable and clean and the food is fantastic. All round a wonderful getaway spot in KZN Midlands.
2018年3月入住 2 晚
I found the property to be amazing. The room was good, however a bit dated. The dining area was as common (trying to be nice here) . Was more a poor class cafe style. After the first meal i rather ate in the room, very, very disappointed. I stayed at the hotel many years ago and told my wife what a wonderful experience the dining was ], what a huge disappointment. food was good if you enjoyed beetroot, the chef was besotted with the stuff. Once you got past the sickly colour of the beetroot the food was very good. Overall a huge disappointment. There are much better venues with a much more reasonable rate. Just search. Last visit for me.
2017年11月入住 2 晚
If you are looking for a rip off, spiders and bed bugs you have found the place.”
What a rip off!
When we confirmed our booking with Chantelle we mentioned that my mother is in a wheelchair. Granny Mouse is not wheelchair friendly and we were very restricted to what we could access.
In our deluxe suite the toilet bowl was brown on edges. We had to order Doom and bug spray in order to get rid of spiders and unwanted insects. We came back with spider bites and bed bug bites.
The spa is not up to a Camelot spa standard it was noisy, no one seems to answer the telephone when it rings and somehow they managed to miss painting three of my mother's finger nails. I'm not sure if this is their special package.
The lady presenting the wine and macaroon tasting has never had red wine before and has very little knowledge about white wine. Somehow we were one macaroon short the chocolate one which is paired with the red wine.
As we could not access the dining room for breakfast with the wheelchair we had room service which was poor.
A waste of R14000!
2017年7月入住 1 晚
very impressive we thoroughly enjoyed our staff the staff were so accommodating, friendly and helpful. The meal at EVES was superb. We had an awesome room with an awesome view loved the fireplace. This place is highly recommended
2017年4月入住 2 晚
Atleast respond to the email”
Unfortunately i found better rates on their website 2 days before our stay.
Very disappointed that Granny Mouses did not try to make some sort of concession for us having paid R1000 more. I am still waiting for the manager to send a response which i doubt will ever arrive.
I had good memories having stayed here previously and therefore wanting to share it with my family but now i have buyers remorse...
2015年9月入住 1 晚
A beautiful getaway for any couple to spend quality time together. Rooms are cosy and have lovely views. Food is amazing, the restaurant is highly recommended. Definitely a place that is worth visiting
2016年12月入住 2 晚
It was my birthday treat from my husband...i felt special and pampered. the resort is amazing for this sort of thing.
Thank you for an amazing weekend!
2016年7月入住 3 晚
Great Staff - Expensive Dinning”
Overall a great stay with very helpful and friendly staff - well done on this. I do however think that charging R95 for corkage in the restaurant is excessive
2014年8月入住 1 晚
Love this place”
rooms are so cosy
2013年12月入住 2 晚
relaxing in a superb environment”
beautiful rooms, good cuisine, spa
relaxing in a superb environment: beautiful rooms, good cuisine and nice spa
2013年12月入住 1 晚
beautiful, romantic and restful getaway”
room, restaurant and view
It was exactly what we wanted it to be - beautiful, romantic and restful. The perfect restorative after a busy year.
2013年7月入住 1 晚
lokatie, zeer mooie en ruime kamer, zeer vriendelijk personeel
Perfect om er even tussenuit te zijn, zeer vriendelijke service en uitstekende kamers