此住宿非常搶手!
今日已有23位旅客book過。
2024年Agoda旅人之選大賞得主
星級評定由酒店提供,作為住客對舒適度及設施服務等的指標

週邊多配套,不用擔心食,玩,按摩問題

酒店有丰富的活动安排适合带孩子的家庭

酒店很舒适,泳池简直太赞了!

職員會幫助帶領到房間及介紹酒店內所有設施,
沙灘
免費Wi-Fi
游泳池
免費泊車
Spa
前台 [24小時]
健身中心/健身設施
餐廳
今日已有23位旅客book過。
來自9,439個真實評分
9.3
9.1
9.0
8.7
8.3
8.1
位置評分
步行距離可前往177個地點!
| 性價比 | 8.3 |
| 距離市中心 | 9.8 km |
| 位置評分 | 9.3 |
| 最近機場 | 伍拉.賴國際機場 (DPS) |
| 距離機場 | 2.7 公里 |
9.3
無得頂
景觀: 庭園景
9.4
無得頂
9.8
無得頂
景觀: 泳池景
2 間浴室
9.0
無得頂
9.0
無得頂
8.9
超級好
峇里島硬石酒店可按需要提供機場接送服務,費用是310000 IDR (以當地貨幣計算)。要預約服務,請於付款頁前的預訂表格中勾選方格。
想在峇里島硬石酒店住得更盡興,不妨利用住宿附設的水療設施。享受過Spa服務的住客,身心都會更舒暢。
峇里島硬石酒店設有停車場 [酒店內] 免費取消,歡迎駕車前來的客人使用。如停車場爆滿,住宿仍有鄰近可供選用。歡迎聯絡住宿了解更多,或在登入帳戶後透過Agoda直接傳送訊息給住宿。
來峇里島硬石酒店入住,不妨趁晚上到Centerstage Lobby Bar、Gabah Restaurant & Bar或Deejay Club Bali小酌一杯,度過精彩一夜。
峇里島硬石酒店過去1個月的平均房價是1114.91HKD,而其所處城市的平均房價則為2696.86HKD。
峇里島硬石酒店的員工可透過最多4種語言與住客溝通,其中包括英文和中文 (普通話)。你可瀏覽「設施與服務」和「可使用語言」,了解住宿所支援的語言。
經驗證的住客曾指出,峇里島硬石酒店在location方面特別值得讚譽,評分為9.268。
最靠近住宿的火車、地鐵或巴士站是Tegal Sari巴士總站,距離峇里島硬石酒店7937.44米。
峇里島硬石酒店位於庫塔,其中包括Warung Makan Nikmat halal、Crumb & Coaster、Warung Babi Guling Bu Dayu Kencani等受歡迎的餐廳。
峇里島硬石酒店住客醒來即可享豐富的單點, 歐陸式, 及 自助餐早餐。如房費未包含,須額外收費225000 IDR 成人。上Agoda預訂包早餐客房,價格一般比到達酒店後訂餐更平,幫你慳更多。

峇里島硬石酒店 - 峇里的五星級酒店
峇里島硬石酒店是一家位於印尼峇里的五星級酒店。該酒店於1998年建成,共有418間客房,為您提供優質的住宿體驗。酒店距離機場僅18分鐘車程,方便快捷。此外,酒店距離市中心約9.8公里,讓您輕鬆探索峇里的美麗景點。
峇里島硬石酒店於2020年進行了最近一次翻新,確保了酒店的現代化和舒適性。酒店的入住時間為下午3點,退房時間為中午12點,讓您有充足的時間享受您的住宿。此外,酒店的兒童政策非常友好,允許2至11歲的兒童免費入住。峇里島硬石酒店將為您和您的家人提供一個愉快和輕鬆的住宿環境,讓您盡情享受峇里的美景和豐富文化。
峇里島硬石酒店的豪華娛樂設施
峇里島硬石酒店提供一系列豪華娛樂設施,讓您的住宿體驗更加難忘。酒店內設有多家精品店,供您尋找獨特的紀念品或禮品。您還可以在酒吧享受一杯飲料,或在按摩室中放鬆身心。酒店還設有熱水浴缸、桑拿室和蒸汽浴室,讓您盡情放鬆並恢復活力。如果您想要一個全面的放鬆體驗,酒店的水療中心提供各種舒緩的治療服務。此外,酒店內的花園是一個理想的地方,讓您在自然環境中散步或享受寧靜的時刻。最後,酒店還設有遊戲室和卡拉OK設施,為您提供娛樂和歡樂的場所。不論您是想要放鬆身心還是尋找娛樂活動,峇里島硬石酒店的豪華娛樂設施一定能夠滿足您的需求。
峇里島硬石酒店的極致運動設施
峇里島硬石酒店提供一系列令人驚嘆的運動設施,讓您在度假期間保持健康活力。酒店設有一個現代化的健身中心,配備了最新的設備和器材,讓您盡情鍛煉身體。您還可以在室外游泳池中暢泳,享受清涼的水感和陽光的照射。池畔酒吧為您提供各種飲品,讓您在泳池邊放鬆身心,享受愜意的時光。
如果您喜歡沙灘活動,酒店也提供私人海灘區域,供您享受陽光和沙灘的樂趣。您可以沿著海灘散步,感受海風的撫慰,或者參加各種水上運動活動,如衝浪、帆板等。此外,酒店還提供免費的健身中心,讓您隨時隨地保持健康的生活方式。峇里島硬石酒店的運動設施將為您的度假體驗增添無限樂趣和活力。
峇里島硬石酒店的便利設施
峇里島硬石酒店提供一系列便利設施,讓您在峇里的住宿更加舒適便捷。酒店提供24小時客房服務,讓您隨時享受美味的餐點。此外,酒店還提供洗衣服務和乾洗服務,讓您的衣物始終保持整潔。您還可以使用酒店提供的保險箱,安全地存放貴重物品。酒店設有禮賓部,提供熱情周到的服務,滿足您的各種需求。酒店公共區域提供Wi-Fi,讓您隨時保持聯繫。酒店還設有指定吸煙區,為吸煙者提供舒適的環境。所有客房均提供免費Wi-Fi,讓您輕鬆上網。酒店還提供乾洗服務和行李寄存,讓您的旅行更加便利。每天有專業的清潔人員進行房間清潔,確保您的住宿環境乾淨整潔。
峇里島硬石酒店的便利交通設施
峇里島硬石酒店提供一系列便利的交通設施,讓您輕鬆暢遊峇里島。酒店提供機場接送服務,讓您在抵達和離開峇里島時享受無憂的交通。此外,酒店還提供各種旅遊行程安排,讓您盡情探索峇里島的美景和文化。如果您自行開車前來,酒店設有停車場供您使用,方便您停放車輛。此外,酒店還提供出租車服務,讓您隨時隨地輕鬆出行。無論您是自駕遊還是需要交通安排,峇里島硬石酒店都能滿足您的需求。
峇里島硬石酒店的豪華客房設施
峇里島硬石酒店提供一系列豪華客房設施,讓您在峇里的住宿體驗更加舒適和愉快。每間客房均配備空調,讓您在炎熱的峇里天氣中保持涼爽。此外,酒店還提供浴袍和吹風機,讓您在享受浸浴後能輕鬆整理頭髮。客房內還配備了電視、迷你吧和冰箱,讓您在房間內輕鬆享受娛樂和飲品。此外,每間客房還設有陽台或露台,讓您欣賞到峇里的美景。最後,客房還提供衛星/有線電視,讓您隨時觀看您喜愛的節目。峇里島硬石酒店的客房設施將為您的峇里之旅增添舒適和便利。
峇里島硬石酒店的豪華餐飲設施
峇里島硬石酒店提供多種豪華餐飲設施,讓您在峇里島的住宿期間享受美食的無盡樂趣。酒店提供24小時客房服務,讓您隨時隨地品嚐到美味佳餚。如果您喜歡在輕鬆的環境中享用咖啡,酒店的咖啡店絕對是您的理想之選。此外,酒店還設有一家餐廳,供應各種精緻的菜餚,讓您品味到峇里島的獨特風味。無論您在酒店內還是房間內,酒店的客房服務都會為您提供貼心的服務,讓您享受到一流的餐飲體驗。每天都有專業人員提供日常客房清潔,讓您的住宿環境始終保持整潔舒適。早餐方面,酒店提供自助早餐和歐式早餐選擇,讓您在一天開始前享受美味的早餐盛宴。
峇里島硬石酒店的房型選擇
峇里島硬石酒店提供多種房型選擇,讓您在峇里的旅程中找到最舒適的住宿。豪華高級房間是32平方米,配有2張大號床;豪華房間也是32平方米,可選擇2張大號床或1張特大號床;豪華套房面積達到64平方米,配有1張特大號床;家庭兒童套房面積也是64平方米,可選擇1張特大號床或1張雙層床;閣樓房間面積為43平方米;而摇滾明星套房則有128平方米,配有1張特大號床。在Agoda上預訂這些房間,您將享受到最優惠的價格和便捷無憂的預訂體驗。
峇里島硬石酒店:座落於庫塔的奢華度假勝地
峇里島硬石酒店位於印尼峇里島庫塔地區,是一個結合了奢華、娛樂和美食的度假勝地。酒店周圍環境優美,擁有壯觀的海灘景色和迷人的熱帶花園。不論是想要沉浸在陽光下,享受海灘活動,還是在綠意盎然的花園中漫步,這裡都能滿足您的需求。
庫塔地區是峇里島最受歡迎的旅遊目的地之一,擁有豐富的文化和歷史遺跡。您可以參觀庫塔廟宇,感受當地的宗教氛圍,或者探索庫塔藝術市場,尋找獨特的手工藝品和紀念品。此外,庫塔還有眾多的餐廳、夜市和娛樂場所,讓您在度假期間盡情享受美食和娛樂。峇里島硬石酒店的地理位置優越,讓您輕鬆前往這些熱門景點,體驗峇里島的魅力。
從峇里機場到峇里島硬石酒店
峇里島硬石酒店位於峇里島庫塔地區,是一家令人驚艷的度假勝地。抵達峇里機場後,您可以選擇多種交通方式前往酒店。
首先,您可以搭乘計程車或租用汽車。峇里機場設有計程車站,您可以輕鬆地搭乘計程車前往峇里島硬石酒店。如果您喜歡自由行,租用一輛汽車也是不錯的選擇。峇里島硬石酒店提供免費停車場,方便您自駕前往。
其次,您還可以選擇預訂酒店的接送服務。峇里島硬石酒店提供專業的接送服務,讓您在抵達峇里機場後輕鬆前往酒店。只需提前預訂,酒店的司機將準時接您。這是一個方便且無需擔心交通的選擇。
不論您選擇哪種交通方式,抵達峇里島硬石酒店後,您將被迷人的度假村所吸引。酒店提供豪華的住宿、美味的餐飲和令人驚艷的海灘景色。無論您是來度假還是商務出差,峇里島硬石酒店都將為您提供一個難忘的住宿體驗。
峇里島硬石酒店周邊的地標和景點
峇里島硬石酒店位於峇里島的庫塔地區,周邊有多個知名地標和景點。沃特布公園是一個美麗的公園,提供了一個放鬆和休閒的場所,適合散步和欣賞自然風景。庫塔海灘是峇里島最受歡迎的海灘之一,擁有金黃色的沙灘和清澈的海水,是享受陽光和海灘活動的理想去處。
此外,峇里島硬石酒店附近還有一些其他景點和設施。歸零地紀念碑是一個重要的歷史紀念碑,向遊客展示了峇里島的文化和歷史。庫塔廣場是一個熱鬧的購物區,擁有各種商店和餐廳,提供了購物和美食的絕佳機會。Guardian Kuta Raya、Cinemaxx Lippo Mall Kuta和Cinemaxx Theater Lippo Mall Kuta是附近的電影院,提供了觀賞最新電影的機會。Pepito Supermarket是一家超市,方便客人購買日常用品。而Mangrove Forest Suwung Kawuh則是一個壯觀的紅樹林,提供了一個獨特的自然環境,適合觀察動植物和進行生態旅遊。此外,附近還有Bank BCA,方便客人辦理金融業務和提款。在峇里島硬石酒店的周邊,您將有機會體驗到峇里島的自然美景、文化遺產和購物娛樂。
峇里島硬石酒店周邊餐廳
峇里島硬石酒店周圍有許多美食餐廳供您選擇。您可以品嚐到 Ayam Betutu Khas Gilimanuk 餐廳的特色菜,或者到 Warung Laota Tuban 品嚐當地的美味。如果您喜歡西式料理,Crumb & Coaster 是一個不錯的選擇。Warung Makan Nikmat halal 是一家提供清真食品的餐廳,Warung Laota Sunset Road 則是享受美食和日落的絕佳場所。另外,Warung Babi Guling Bu Dayu Kencani、Warung Wardani Tuban、Bali Nikmat (Bang Thao)、Warung Pink Tempong 和 Gabah Restaurant & Bar 也是不容錯過的餐廳。這些餐廳提供各種美味的當地和國際美食,滿足您的味蕾。
購物勝地
峇里島硬石酒店周圍有多個購物勝地,包括Carrefour Denpasar、Lippo Mall Kuta、峇里免稅商場、Anika Tailor、Universo Legian、Le Bake Shop、Joger Souvenir & Apparel、家樂福Sunset Road、GP Bali Tour - Day Tours & Activities和Beachwalk Shopping Mall。這些購物勝地提供了各種各樣的商品和服務,從當地特色商品到國際品牌,應有盡有。無論您是想購買紀念品、時尚服飾、美食或家居用品,這些購物勝地都能滿足您的需求。您可以在這些地方尋找到獨特的禮品,或者享受一整天的購物樂趣。無論您是購物愛好者還是只是想體驗當地的購物文化,峇里島硬石酒店的周邊絕對是您的理想之地。
峇里島硬石酒店的房價比峇里市的平均房價更經濟實惠
峇里島硬石酒店位於峇里市,提供了一個價格合理的住宿選擇。平均每晚房價為$146,相比之下,峇里市的平均房價為$199。這意味著在峇里島硬石酒店入住,您可以以更實惠的價格享受到同樣高品質的住宿體驗。無論您是商務旅客還是休閒度假者,這個價格優勢將為您的旅程增添更多樂趣和便利。不僅如此,峇里島硬石酒店還提供了舒適的客房、豐盛的早餐和便捷的交通連接,讓您的住宿體驗更加完美。不要錯過這個絕佳的價格優勢,立即預訂峇里島硬石酒店,開始您的峇里之旅!
峇里島硬石酒店:兒童喜愛的泳池度假酒店
峇里島硬石酒店是一家受到家庭歡迎的度假酒店,特別是對於有兒童的家庭來說。酒店的泳池區深受孩子們的喜愛,他們在這裡度過了愉快的時光。酒店還設有兒童俱樂部和游泳池,讓孩子們玩得盡興。不僅如此,酒店的工作人員也非常友善和樂於助人,提供優質的服務。如果你正在尋找一家適合家庭度假的酒店,我絕對會推薦峇里島硬石酒店給你和你的家人。
峇里島硬石酒店:網友好評如潮
峇里島硬石酒店是一家深受旅客喜愛的酒店,網友給予了高度的評價。綜合評分達到8.7分,顯示了旅客對這家酒店的滿意程度。其中,酒店的設施獲得了9.0分的高分,讓旅客在入住期間能夠享受到舒適和便利的設施。此外,酒店的地理位置也獲得了9.2分的高分,方便旅客探索峇里島的美景和文化。酒店的員工表現也得到了8.8分的高分,他們熱情友好,總是樂於助人,為旅客提供了出色的服務。無論是設施還是員工表現,峇里島硬石酒店都能夠滿足旅客的需求,讓他們在峇里島的旅程中感到舒適和愉快。
無得頂9.1
設施
無得頂9.3
地點評分
能否加床取決於您所選擇的房型,詳情請查看客房入住人數。
歡迎小童入住
12月31日的客房價格已包括2位成人的強制新年除夕派對。6歲以下小童免費。額外住客需支付強制新年除夕派對費用,每位成人2,250,000印尼盾,每位6至11歲小童1,125,000印尼盾。
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真實驗證評價 | 資料來源:

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在這家酒店享受優質的客戶服務和豐富的設施,包括一個清爽的游泳池,兒童水上樂園和活動,如攀岩和水中有氧運動。游泳池區是一個寧靜的地方,可以放鬆身心,觀看電影。提供免費的西式和印度式早餐選擇。您將欣賞到方便的位置,靠近購物中心、海灘和餐廳,是一個美好住宿的絕佳選擇。
酒店的食品和飲料很昂貴,但外面有選擇。
此評價總結對你有幫助嗎?
泳池
服務
位置
兒童設施
早餐
清潔度
家庭
客房舒適度
海灘
哈德洛克酒店非常有名,所以我本來就想,這肯定會很好,但實際上超出了我的期待。房間狀況非常好,與酒店的年份相比,浴室也很乾淨。我邊喝免費飲料邊觀看晚上的表演,在酒店酒吧喝啤酒,價格也算不錯。還點了客房服務吃,味道也很好。價格合理,所以沒有因為客房服務太貴而不點的情況。 游泳池很大,人不會太多,這很好,但正如許多人所說,水質確實不太好。不過這似乎是無法避免的。中間有個沙子遊樂場,水質也更難改善。不過,滑水道很有趣,深淺適中,玩起來很好。還有不時的活動,今天正好是農曆年,還有獅子舞表演。參加各種活動和觀看活動的過程中,時間過得很快。 所有的員工都很友好,看到我都會打招呼並微笑。多虧了哈德洛克巴厘島,我在巴厘島的四晚五天過得非常愉快。孩子和老公都對這次旅行和酒店感到非常滿意。我們還說要去其他國家的哈德洛克酒店看看呢哈哈。 早餐……既不是很好也不是很差。只是和這個價格相當的程度。單獨提一下晚上的肉類自助餐?星期五還是星期六吃過一次,真是讓人失望。比早餐還要糟糕。食物少得可憐,讓我覺得花了錢不值。或許價格稍微提高,也該改善一下了。真的非常糟糕。除了這一點,其他的都讓我非常滿意。
我們非常喜歡這個地方。房間對於一家四口來說非常完美。它乾淨明亮,並且有一種平靜的氛圍(IYKYK)。唯一的遺憾是我們預訂的房間沒有浴缸。我們確實有一個陽台和一個晾衣架,這對於晾乾我們一堆濕衣服非常有幫助。我們還使用了酒店提供的洗衣服務,非常方便,價格也合理。我的孩子們喜歡游泳池。它很大,適合他們的年齡(我的孩子們七歲)。有一晚我們去了酒吧聽現場樂隊,音樂完全符合我們的口味。我的孩子告訴我們,哈德拉克酒店巴厘島是這次旅行中最好的酒店(我們住了五家酒店),我和我丈夫也有同樣的感覺。我們一定會回來的。
Dear Pamela, Thank you for your meticulous review, it is truly blown us away! As the leading family and entertainment hotel in Bali, we are committed to pampering all guests with our family-focused facilities and activities. We understand your feedback regarding bathtub, as this amenity is available at Deluxe Room category only with limited number. We strongly encourage guest who prefer this to inform our booking team in advance. It is great to hear your positive feedback about our room and pool, especially when you decided to returning in the future. Our team here is looking forward to welcome you back on the stage! Rockin' regards, Management of Hard Rock Hotel Bali
我們是一群家庭在這裡過夜,這可能是我們最後一次住在哈德洛克酒店巴厘島。 房間儘管已經翻修過,看起來仍然暗淡且小。 Wifi不穩定,但速度還算可以。 游泳池非常吸引人且面積大,但看起來非常需要翻修,因為很多地方顯得老舊。 兒童俱樂部需要收費,但看起來剛剛翻修過。 酒店的攝影師團隊非常友好。 早餐非常不符合五星級酒店的標準,讓人感覺像是為大眾準備的,早餐時也很混亂。對於五星級酒店來說,食物的變化相當有限,但味道還算不錯,雖然並沒有讓人驚艷的感覺。 這裡最好的地方是所有的員工都非常努力地幫助並微笑,員工看起來有很多是相當資深的,但非常有活力。 枕頭太軟且柔軟,沒有硬枕頭的選擇。 令我最失望的是,在入住之前我有做過請求的記錄,並且得到了哈德洛克團隊的回應。然而發生的事是,直到我退房之前我的請求都沒有得到滿足。這與我之前和酒店方面的溝通完全不符。 所以謝謝巴厘島哈德洛克酒店,因為這次假期感覺很普通,讓我們明白對於這家酒店的期望不應該過高。 謝謝。
設施種類繁多,即使與孩子們在酒店內玩一天也會覺得時間不夠。游泳池寬敞且深度各異,每小時都有為孩子們設計的遊戲節目,非常好玩。晚上在酒吧裡還有表演,和孩子們一起喝飲料觀看真的很有趣。 缺點是遊玩的設施太多,讓大人的體力消耗殆盡。而且有拍照服務,拍攝時非常用心。第一張沖印免費,其他的則需額外付費,但因為拍得非常用心,結果也很好,所以我們花了不少錢沖印。 而且在退房後也可以寄存行李並使用游泳池,游泳後也可以在泳池內的淋浴設施淋浴。 缺點是廁所沒有通風裝置,常常會有排水管的氣味。我們的房間在一樓,可能也是這個原因。
Dear Bang, Thank you for choosing us and having taken the time to share your memorable stay experience. As the island's leading entertainment hotel featuring a lively and fun-filled environment, our team truly deliver a second to none experience to our guests. It is awesome to hear that you enjoyed every aspect of our hotel, including the talented Paparazzi team and leave us such a heartwarming feedback. Your meticulous review truly blown us away, thank you so much. We are particularly concerned to hear about the unpleasant smell you encountered in the restroom. Stringent cleanliness standard is constantly implemented in the room to maintain the highest standards of hygiene and guest satisfaction. Our team is committed to implementing significant measures to ensure a fresh and comfortable environment for all our guests moving forward. We shall look forward to welcome you back for another rockin' stay! Rockin' regards, Management of Hard Rock Hotel Bali
此次,我們前半段住在另一家飯店,後半段則在硬石酒店(Hard Rock Hotel)住宿。前半段的飯店大約每人每晚含早餐5000日圓,但廁所有些氣味,我無法放鬆。硬石酒店的廁所完全沒有氣味,非常舒適,這是硬石酒店最好的地方。 游泳池果然很大,有四條滑水道,像沙灘一樣的空間,環繞著一個可以游的池子,還有孩子們的遊樂場,從早到晚都能享受。(毛巾可以在沙灘邊領取。) 房間的備品如果不夠,可以透過應用程式請求,馬上就能送到。我覺得房間有點冷,所以請了毯子。 引導我們到房間的工作人員和餐廳的職員,所有的員工都很親切,讓我能一直保持愉快的心情。這真是一家讓人不忍心錯過在巴厘島觀光的好飯店。
Dear がし, Thank you for taking the time to share a detailed of your stay with us. We are glad that you had a wonderful stay at your last day of Bali trip. As the hotel with Bali's largest free-form pool, we strive to provide a unique and immersive swimming experience. We were blown away by your positive impression towards our top notch pool facilities. Guest satisfaction is our top priority and we always put effort in delivering the service efficiently. t the heart of our hotel is our team, committed to providing outstanding hospitality and making every guest feel welcome and cared for. It was a pleasure having you, and we look forward to welcoming you back to the Hard Rock Hotel Bali soon! Best Regards, Management of Hard Rock Hotel Bali
我們最近帶著三個年幼的孩子入住了巴厘島的硬石酒店,這對整個家庭來說是一次難忘的體驗!從我們抵達的那一刻起,酒店那種有趣、充滿活力的氛圍就為一個美好的假期定下了基調。 適合孩子的設施: 這家酒店對於家庭來說簡直是一個夢想之地。孩子們最喜愛的是超大的游泳池,裡面有水滑梯和潑水區。他們可以整個旅程都待在那裡!酒店還設有一個設有各種活動的兒童俱樂部,讓我們的小寶貝們在我們放鬆的時候不會無聊。 房間與舒適度: 家庭友好的房間寬敞、乾淨,設計考慮到了孩子們的需求。舒適的床和多餘的空間讓我們在充滿樂趣的一天後輕鬆放鬆。此外,搖滾明星主題的裝飾也讓孩子們十分喜愛。 用餐選擇: 食物選擇非常出色,-雖然我們希望能有清真食品區,以便像我們這樣的穆斯林能得到款待。 娛樂設施: 從現場音樂表演到有趣的活動,酒店讓整個家庭在我們的住宿期間都充滿了娛樂。我們甚至還享受到了免費的家庭照片拍攝,並獲得了一張免費的打印作為珍貴的紀念品。 **地點:** 位於庫塔鎮……靠近巴厘島的主要景點,酒店的位置讓我們能方便地探索這個島嶼,同時在一天結束時有一個完美的地方可以返回。 員工與服務: 員工們非常用心,確保我們的入住體驗完美。他們總是友好,樂於助人,尤其是在生日慶祝活動期間,讓我們的孩子感到特別。 整體體驗: 如果您打算帶著年幼的孩子前往巴厘島,硬石酒店是個絕佳的選擇。家庭友好的氛圍、令人驚嘆的游泳池和無盡的活動使這裡成為孩子和父母的頂級度假勝地。我們已經開始計劃下一次的回訪了!
Dear Elin, Thank you for choosing our hotel and for sharing your heartwarming review of your fantastic holiday at Hard Rock Hotel Bali. We are absolutely thrilled to hear that you had such a wonderful stay experience at Hard Rock Hotel Bali. It is our goal to provide amplified service and create memorable moments for our guests and your positive feedback is highly appreciated. Thank you for being with us and we shall look forward rockin' with you in the nearest future. Rockin' regards, Management of Hard Rock Hotel Bali
在ニュピ的前一天,我們在オゴオゴ祭的當夜抵達了機場。因為事先向酒店預定了機場接送服務,所以我們輕鬆地抵達了酒店,但Grab的等待隊伍相當長,雖然價格有點高,但選擇了它是正確的。不過,在約晚上10點辦理入住時,周圍的餐廳也比平常早關閉,所以無法利用,於是決定點酒店的客房服務,但使用房間收費的服務需要先支付押金,這點系統有點不太清楚。此外,酒店內沒有像樣的便利店,通常可以在酒店旁邊的便利店等地方購買日用品,但在這樣特別的日子裡,周圍的店也是關著的,讓人感到不方便。幸運的是,機場到達大廳的商店是開著的,因此我在那裡完成了購買,沒有問題。ニュピ當天禁止外出,因此無法走出酒店,但酒店內的設施幾乎都可以正常使用,我們盡情享受了水療和在大泳池裡玩耍,反而讓我們享受到了酒店住宿。順便提一下,酒店內的スターズダイナー即使在ニュピ期間也可以正常使用,因此不必擔心用餐問題。酒店的員工真的都非常友善、陽光、工作效率高,讓人感到非常舒適。這是我第一次來巴厘島,因為我肚子比較敏感,對房間裡備的飲用水、餐廳的食物、冰塊等有所擔心,但完全沒有問題。果然是五星級酒店。衛生方面,工作人員不斷清理共享空間,房間的清潔也一直很用心,必要時能立即處理,讓人非常舒適。酒店的位置也非常方便,所以孩子們都說下次一定還想住這家酒店!
Dear 洋平, Thank you for staying with us and sharing the kind words. We understand that your stay coincides with Nyepi Day, a unique and significant Balinese Hindu holiday observed with silence and minimal activity across the island. While this period presents certain limitations, especially with our high occupancy, our team is dedicated to ensuring your comfort and convenience at very best. We are beaming with pride knowing that our staff were the highlight of your trip, providing exceptional service and making your experience so special. Again, thank you for being our Rockstar and we shall look forward to welcome you back for another superb stay! Rockin' regards, Management of Hard Rock Hotel Bali
我們在哈德洛克酒店巴厘島的住宿非常棒!作為有兩個青少女的四口家庭,我們在尋找一個有趣、活力十足且便利的住宿地點,而這家酒店確實滿足了我們的期望。地理位置完美,只需短短步行即可到達庫塔海灘,附近還有許多商店和餐廳。 酒店設施非常棒,所有人都能找到適合自己的活動。游泳池區域是亮點——孩子們非常喜愛水滑梯,我們則享受在泳池邊休息的時光。現場音樂和整體活躍的氛圍讓一切更加興奮。房間寬敞、乾淨且舒適,對於我們全家來說空間足夠。我們特別欣賞現代化的設施和搖滾主題,為整個地方增添了酷炫的氛圍。 工作人員友好且樂於助人,確保我們擁有所需的一切。早餐自助餐提供了多種選擇,包括哈拉友好的食物,這對我們來說非常重要。 總體來說,我們在哈德洛克酒店巴厘島的體驗非常愉快,這是家庭與青少年度假的絕佳選擇。如果你在尋找一個有趣、充滿活力的酒店,並且擁有優秀設施,我強烈推薦這裡。
Dear Maleq, Thank you for staying with us. It is lovely to know that our facilities and attentive team contributed to your memorable holiday. We are delighted to hear your enjoyment towards our vibrant energy and fun-filled atmosphere of Hard Rock Hotel Bali. Our team truly go the extra mile to craft a fantastic stay for you and your family. We are dedicated to providing top-notch service and ensuring every guest feels welcome and cared for. Rest assured, your kind words will be shared to the entire team. Guest satisfaction is top priority and thank you for being our Rockstar! We shall look forward to welcome you back for another fantastic vacation. Rockin' regards, Management of Hard Rock Hotel Bali
我覺得我對哈德岩石飯店巴厘島的期望可能有些過高。這裡無疑是一個很酷的地方,氛圍有趣,但從我的經驗來看,整體感覺有些沉悶。 房間乾淨舒適,但並沒有什麼特別突出的“哇”因素。對我們來說,一個缺點是我們的房間靠近主要舞台,晚上可以聽到現場音樂,這讓我們很難得到良好的休息,特別是考慮到我們第二天早上有一個早期的行程。 在我看來,這家酒店似乎更適合家庭和娛樂導向的體驗,而不是提供安靜的房間供夜間休息。早餐還可以——你可以預期大型酒店會為很多人提供這樣的餐食,但沒有什麼值得紀念的。 庫塔海灘也比我預期的要髒得多,靠近大型酒店的水域裡有很多塑料瓶。公平地說,當我們在那裡的時候,這座城市正在積極努力清理,但對於第一次來巴厘島來說,這仍然是一個頗具啟發性的經歷。 總的來說,這是一個有趣的住宿經歷,但我覺得下次不會優先考慮哈德岩石。島上還有很多其他很棒的選擇,提供更好的價值——這只是我的個人看法。
Dear AJ, Thank you for sharing such a detailed experience of your stay at Hard Rock Hotel Bali. We are glad to hear you enjoyed the atmosphere and found our rooms satisfactory, though we did not hit the right notes to exceed your expectation. While we strive to be a vibrant destination for all ages, we want to assure you that guest comfort remains our top priority. For guests seeking a more peaceful retreat, our team is always happy to assign rooms in our quieter wings, away from the evening’s live performances. We would have welcomed the opportunity to address the issues immediately to ensure your convenience. Due to the weather at this time of year, strong winds and high tides can sometimes bring debris and trash onto the shore. Despite our close collaboration with local authorities to maintain the Kuta beach's cleanliness, weather conditions can pose challenges. Your feedback on our breakfast is highly appreciated and we are constantly looking for ways to refine our offering
我最初喜歡硬石飯店。你走進去,感覺有點閃耀和奢華。你到達你的房間,標準但還不錯。然後餐廳旁邊的屋頂開始漏水。於是他們摧毀了它,並放上塑料布來保護餐廳,但對走上走下樓梯的人卻沒有保護。接著接待處也開始出現同樣的問題。四周都是大塑料布,工人在天花板上鑽孔。現在他們把塑料撤掉,接待處和餐廳旁邊的天花板上出現了大洞。然後在飯店外面。沒有漏水,但正好在你打算走的地方進行著大量的施工。撬土機和鑽孔機。砰砰的聲音。當警告你時,你接受了,但當有一個五星級飯店,且可以說是最大的品牌之一時,這讓人非常失望和不安。娛樂節目很棒。游泳池很乾淨。食物和早餐都很好。只需提醒人們,如果你需要拆掉天花板,至少掛個標誌來道歉。 嗯……是的,可能需要翻新一下。
Dear Kelly, Thank you for taking the time to share your feedback with us. We are genuinely sorry that your recent stay did not hit the high notes we usually pride ourselves on. While we are thrilled to hear you enjoyed our entertainment, clean pool, and breakfast, we understand the inconvenience you had during the stay. We appreciate you giving us chance to explain the project you encountered. Those ceiling repairs were urgent emergency measures necessitated by unprecedented heavy rainfall, weather patterns we have not experienced here before. To protect the integrity of the building and the safety of our guests, our team had to act immediately. We ensured the area was professionally and safely cordoned off, leaving ample walkway for our guests to navigate the grounds. We are constantly working to keep the facilities in top shape, and your feedback helps us refine how we handle these unexpected situations. We hope you will give us another chance to turn your experience around. Be
我們在這裡住了幾週,這被視為長期入住,並給我們帶來了以下福利: - 1次免費洗衣 - 酒店餐廳享有10%折扣 - 水療享有30%折扣 我們真的很高興選擇了這家酒店,因為周圍的其他酒店在設施和規模上均較為落後。 我們享受了大型泳池,裡面有適合小孩的區域,包括滑水道和沙灘。 我們喜歡每天的房間清潔,幾次他們用毛巾做成動物來驚喜我們的女兒。他們還提供了大量的飲用水。 我們喜歡酒店為其客人舉辦的拍攝活動。 我們喜歡他們每天為孩子和成人舉辦的各種活動。 我們對兒童俱樂部感到驚喜——通常你會發現孩子們在玩電腦遊戲,但工作人員實際上在努力讓孩子們開心。 我們喜歡能夠在四家不同的餐廳用餐。我們最喜歡的是靠泳池的咖啡廳,他們提供非常美味的生鮭魚。比薩也很棒! 紐約很棒:娛樂和自助餐都達到了最高水平! 工作人員的服務和友好消除了以下問題的所有負面影響,所以我們並不太在意。 需要改進的地方: 1) 最大的失望是早餐的食物種類太少。這對於3-5天來說還算可以,但選擇總是非常相似,變化很小。晚餐自助餐也相對受限。 2) 工作人員有時忘記我們的訂單,我們不得不提醒他們。 3) 提醒所有人我們享有長期住宿折扣很不方便,有時他們在開單時會忘記。 4) 健身房相當小而且擁擠。 5) 水療區有一些洞的舊毛巾。 6) 有時候,很難找到空閒的日光浴椅。 7) 舞台咖啡廳的菜單有限,有些項目缺失。 8) 游泳池在早上8點之前關閉。 9) 房間的陽台相當舊,有大洞,經常吸入外面的煙霧(鄰居在他們的陽台上抽煙)。 我們將會再次回到這裡。
Dear Maksym, Thank you for highlighting points that positively turned your 14 nights stay into a fantastic one. We are thrilled to learn you enjoyed our rock star atmosphere, star studded amenities and amplified service by our team, of whom we are so proud as they are the ones who rockin' your stay. We will certainly pay close attention to your feedback that caused a slight inconvenience during your stay and through this, we can improve our services and set the bar for delivering authentic experiences. The heartfelt feedback from every guest truly drives us to provide an experience that is second to none. Thank you again and we will be looking forward to welcoming you back soon for another rockin' holiday and New Year Eve celebration. Rockin' Regards, Management of Hard Rock Hotel Bali
這家酒店位於庫塔海灘旁邊。基本上,酒店正對著庫塔海灘。我們預訂了這裡的兩個晚上。我們因為所有的航班延誤而來得有點晚。第二天我們整天都在巴厘島旅遊。到第三天我們真的開始欣賞酒店的設施。游泳池非常壯觀。游泳池裡面有沙子。游泳池非常大,還有滑水道。不過其中一個滑水道壞了。房間相當舒適,我們睡得很好。早餐的選擇不錯,但如果跟萬豪酒店相比,我會更喜歡萬豪。不過,我真的很享受這家酒店,真可惜我無法在這家酒店待更長的時間。
Dear Muliadi, Thank you for choosing Hard Rock Hotel Bali. It is fantastic to know that you had a great time strolling around our location, where iconic Kuta beach can be reached within walking distance. As the leading family hotel in Bali, we strive to provide an enjoyable environment for all ages, especially our main pool with the fun games and sandy island. Your feedback regarding our breakfast spread is appreciated and we will share this to our team to refine our offerings. Stay tuned as we plan upcoming property enhancement in the nearest future. We hope to welcome you back soon for another rockin' stay. Rockin' regards, Management of Hard Rock Hotel Bali
驚人的酒店和地點。非常乾淨,樓下酒吧的員工很棒。前台接待的工作人員沒有那麼和藹,而游泳池區的員工與王朝酒店相比,對家庭的參與和樂趣明顯不足。王朝的團隊積極參與,充滿樂趣,總有活動可以參加。硬石酒店在泳池等方面的家庭活動不如王朝那麼多,但度假村的整體體驗非常棒。
Dear Courtney, Thank you for taking the time to share your experience at Hard Rock Hotel Bali. It is lovely that our team’s effort in maintaining cleanliness and being helpful shone through and made a positive impact. Our team strive to create a lively and welcoming environment, and knowing you enjoyed every part of your stay is the best compliment we could receive. We are sorry to hear that your experience at reception was not as friendly as it should have been. We will be working closely with our front office to make sure that same kindness is felt from the moment you check in. As we work on refining our service, we will look at our guest activities to ensure there is always something engaging to look forward to on site. Thank you for bringing this to my attention and we would love to welcome you back for a seamless stay next time. Best Regards, Management of Hard Rock Hotel Bali
不幸的是,硬石飯店沒有達到我們的期望。自助早餐的品種相比其他度假村較少。食物和飲料的價格也比其他度假村和餐廳高。房間雖然小,但乾淨整潔,床很舒適,但枕頭太軟。游泳池區域看起來很不錯,但在淺水區裡沒有足夠的座位/陽光椅來監管你的孩子。在1.6米和1.5米的深水區有很多未使用的陽光椅,我和我的女兒都可以到達底部。請注意,所有購買的東西上還需加收11%的服務費和10%的商品及服務稅(共21%)。
這個位置太好了,正對著庫塔海灘和充滿活力的步道! 酒店的設施非常棒,兒童戲水池有幾個迷你滑梯、傾倒桶、蘑菇噴泉等等……主泳池區中間有一個人造沙灘,真是一個可愛的小細節!有可以租用的涼亭,這樣會非常棒,但我們的孩子太小了,租用不划算!如果他們大一點,肯定會去租! 房間非常乾淨,床單也很漂亮,很高興他們實際上聽取了我們對嬰兒床的要求,並將其放在房間裡,這樣我們就不必去追蹤了!我們喜歡淋浴間超大且封閉,這樣保持了溫暖!陽台很小,只夠晾乾濕衣服,絕對沒有桌子和椅子! 我們住在靠近休息池的的一側,讓人感到很愉悅,在那裡享受一個更安靜放鬆的游泳池,沒有所有的喧鬧! 入住過程非常順利,工作人員非常友好,總是微笑著向你問好😀 早餐很棒,感覺在高峰時段的火車站,但有相當不錯的食物選擇,可以滿足大多數人的需求!或許能再多幾個兒童穀類選擇? Wi-Fi非常好,空調也很好,沒有任何問題! 他們讓我們晚退房,真是太好了! 總體而言,經驗非常好,毫不猶豫地會再次訂房!
Dear Saima, Thank you for having taken the time to write down such a detail and heartwarming review of your stay with us. We are blown away by your lovely words! Our band members are strive in providing an unparalleled service to our guests and it is delightful to learn your excitement from the moment you walked in until bid farewell. Once again, thank you so much for being with us and we are looking forward to welcome you back soon for another rockin' stay! Rockin’ Regards, Management of Hard Rock Hotel Bali
優點 1. 游泳池非常漂亮,滑水道種類很多。從非常小的孩子到青少年都可以在這裡愉快地玩耍。特別是中間有沙子玩的地方是最棒的。僅此一點就足以區別於其他住宿,是個巨大的優勢。 2. 位置很好。靠近機場,距離庫塔海灘和海灘步道都很近。 缺點 1. 窗簾上有一些灰塵。每次拉開和關閉窗簾時都會咳嗽。除此之外,衛生非常乾淨。 2. 電梯不足。住宿中只有一部向下的電梯,推嬰兒車有點不方便。另外,沒有通往游泳池的電梯,因此不得不提著嬰兒車去游泳池,這很令人遺憾。(當然,從正門出去再從側門進入游泳池的方式是有的) 總評:我會再來光顧。僅僅是游泳池就能彌補所有缺點。這是巴厘島旅行中玩得最開心的游泳池。三歲的孩子滑了超過20次滑水道。安全人員也隨處可見。 建議:游泳池的陰涼處太少了。如果能多設置一些陰影,讓孩子們玩得更好就好了。中午時大人們也都不下水,大家都在陰影下休息。希望能增加更多的陰涼區,讓這個美妙的游泳池更容易被享受。
Dear hansu, Thank you for your unwavering loyalty to Hard Rock brand and having taken the time to share your memorable stay experience. As the island's leading entertainment hotel featuring a lively and fun-filled environment, our team truly deliver a second to none experience to our guests. It is awesome to hear that you enjoyed every aspect of our hotel, especially that your kids who loved our slides so much and leave us such a heartwarming feedback. Your meticulous review truly blown us away, you Rock!!! With regard to pool access, pleased to inform you we will be installing a lift at the main pool entrance in the coming months. This is part of ongoing property enhancements to improve accessibility for strollers and wheelchair users, with more improvements planned throughout the year. Thank you for being our Rockstar and we shall look forward to welcome you back for another rockin' stay! Rockin' regards, Management of Hard Rock Hotel Bali
哈德洛克巴厘酒店非常適合家庭,擁有一個大而有趣的兒童游泳池、乾淨寬敞的房間、友善的員工,以及多樣化的早餐選擇,包括適合兒童的選項;地理位置優越,靠近海灘、商店和餐廳,讓這裡成為一個舒適、愉快且真正以家庭為導向的五星級住宿,我們強烈推薦。
Dear Mohd, Thank you for choosing Hard Rock Hotel Bali and for taking the time to share a kind feedback. We are delighted that you appreciated the cleanliness and space of our rooms, as well as our prime location in the iconic Kuta. Providing a seamless and enjoyable experience for families is our top priority, and it is truly rewarding to hear that we hit the right notes during your visit! It was a pleasure having you and we look forward to welcoming you again for another 5 star experience. Best Regards, Management of Hard Rock Hotel Bali
我並不是經歷過巴厘島所有的飯店,但這裡確實是一個適合與孩子們一起入住的飯店。為了孩子們,飯店的游泳池裡會舉行有趣的遊戲。硬石飯店內的酒吧也準備了精彩的表演。工作人員非常友善,對於遺失物品的詢問也反應迅速,而我回去取回物品時,對於其存放狀態(密封在塑膠袋中)和本人確認的嚴謹程序感到非常感動。如果能改善住宿內的潮濕問題,我認為這裡會是一個滿分的住宿場所。
Dear kyunga, Thank you so much for choosing Hard Rock Hotel Bali for your family holiday! It is wonderful to hear that your children enjoyed our fun pool games and that our live band and dance performances added some magic to your stay. We are proud to hear the quick response by our team and professional handling, including our plastic-sealing and verification protocols gave you peace of mind. We take the safety and security of our guests' belongings very seriously, and we will be sure to share your praise with our security guards personally. In our tropical Bali climate, managing humidity is a constant challenge, but we are always looking for ways to improve our ventilation systems. Your feedback helps us prioritize these maintenance goals so we can reach that perfect score on your next visit! We look forward to welcoming you and your family back for another safe and fun-filled stay soon. Best Regards, Management of Hard Rock Hotel Bali
我們最近住了9晚。我們絕對喜歡游泳池,和我們的小女孩一起玩。游泳池很大,有許多地方讓她玩。她只有11個月,但仍然能在小泳池的邊緣站立和走動。早餐很棒。我們是無麩質飲食,所以獲得了單獨的菜單,這讓我們感到安心。我們從泳池菜單點了一些東西,但他們對我們的沙爹是否可以加醬油感到困惑,最終我們只得到了普通的雞肉,這讓人有點失望。薯角也標示為無麩質,但當我詢問時,他們說不行。雞尾酒也相當普通。我試了3種不同的雞尾酒,但喝起來感到困難。其中一杯我喝到3/4滿(我通常對任何飲料都能喝)不過這些只是一些小問題,我有點挑剔!員工非常棒!他們很喜歡我們的女兒,超越了期望,確保她開心。總的來說,我們絕對會再次入住。這是一個非常適合帶小孩的住處 :)
我對我的住宿非常滿意。工作人員友善,提供了優秀的服務,酒店的設施也很全面。有許多精彩而有趣的活動,營造了良好的氛圍。房間舒適,地點也非常方便。
Dear Ee, Thank you for taking the time to share your wonderful stay with us. We are delighted to hear your impression towards our team, as they are the heart of our hotel, makes every guest feel welcome and cared for. It is lovely to hear that you enjoyed the exceptional pool, fun activities as well as the convenient room and these made the experience even better! It was a pleasure having you and we shall look forward to welcoming you back soon. Best Regards, Management of Hard Rock Hotel Bali
和我的兩個孩子(2歲和4歲)一起去了5晚,他們在那個非常大的游泳池裡度過了他們小小人生中最美好的時光。對於我愛水的孩子來說,這裡非常完美,特別是滑水道。 房間乾淨舒適,所有工作人員都非常友好,尤其是Leanne。她為我們辦理入住手續,並在我們的住宿期間記住了我們的名字,這讓我們的假期感到非常受歡迎。 我一定會再次回來享受這裡的熱情款待!
Dear hashimah, Thank you for choosing Hard Rock Hotel Bali and having taken the time to share your stay experience. We pride ourselves on providing the best amplified service and it sounds like you had a blast with us! As the island's leading entertainment hotel featuring a lively and fun-filled environment, our team truly deliver a second to none experience to our guests. It is awesome to hear your little ones enjoyed every aspect of our hotel and that you leave us such a wonderful review. Rest assured, your kind words will be shared to Leanne as she is the one who rocks your holiday. Again, thank you for being with us and we shall look forward to welcome you back for another rockin' stay! Rockin' regards, Management of Hard Rock Hotel Bali
我們非常喜歡這次與三歲小孩的住宿。如果你不想離開度假村,你完全可以不離開,或者你可以步行到Poppies Lane I和II,兩者都在步行距離內。我絕對會推薦這個地方給有小孩的家庭。 缺點:不包括機場接送(由於這個度假村價格較高,我原本以為應該包括在內),早餐選擇多樣,但食物相當簡單。再次強調,由於我們支付的價格,我們認為可以做得更好。 但除了這些之外,我們真的非常喜歡這裡。
Dear TRACY, Thank you for staying with us. It is lovely to hear that you had the most enjoyable time with, exploring our family-friendly facilities and the surroundings Kuta within walking distance. As the leading entertainment hotel in Bali, we strive in providing the best amplified service for all our guests. Your feedback referring to breakfast quality is highly appreciated and will be shared to our culinary team to refine our offerings. It was lovely to having you and we do hope to have the pleasure of welcoming you back for another rockin' stay. Rockin' regards, Management of Hard Rock Hotel Bali
我們的住宿非常愉快和舒適。特別感謝黛西,使我們的入住過程非常順利,並且非常親切。所有的工作人員在我們的入住期間都非常友好和熱情。我們一定會再次住在這裡。
Dear Tara, Thank you for taking the time to share your wonderful stay at Hard Rock Hotel Bali. We are thrilled to hear that you plan to revisit us in the near future. Our team takes great pride in creating a friendly environment for our guests, and hearing that you enjoyed your experience is truly the best reward for our team. It is always a pleasure to know that our guests appreciate the overall aspect offered by our hotel and your kind words serve as a great motivation for our entire team to continue delivering such an exceptional service. Your kind words will be shared personally to Daisy and we cannot wait to welcome you all back for more fun very soon. Best Regards, Management of Hard Rock Hotel Bali
第一次入住哈德羅克酒店,此前多次經過它,這次是全家四口一起來的,我們住在一間豪華客房(兩張皇后床),在那裡的這一周都非常合適。 房間雖然不大,但空間足夠且非常乾淨。浴室很寬敞,看起來最近幾年有進行過翻新。酒店的泳池非常大,我們在泳池和泳池吧台花了很多時間,可以點到不錯的食物和飲料。孩子們特別喜歡泳池中的沙灘。酒店還有一個不錯的淺水兒童泳池,以及一個小型水上樂園,裡面有滑水道,專為小朋友設計,讓他們能夠玩得開心。 酒店的地理位置非常方便,對面就是商店、餐廳、按摩店和庫塔海灘。步行五分鐘即可到達海灘步道購物中心,並且波比巷1號和2號也在附近。 特別感謝所有在那裡工作的員工,他們都非常友好和樂於助人。特別是自助早餐的團隊。我們的住宿非常愉快,並打算再次入住!
Dear Andrew, Thank you for choosing Hard Rock Hotel Bali and having taken the time to share your stay experience. We pride ourselves on providing the best amplified service and it sounds like you had a blast with us. As the island's leading entertainment hotel featuring a lively and fun-filled environment, our team truly deliver a second to none experience to our guests. It is awesome to hear that you enjoyed every aspect of our hotel and leave us such a wonderful review. Again, thank you for being with us and we shall look forward to welcome you back for another rockin' stay! Rockin' regards, Management of Hard Rock Hotel Bali
在這個地方度過了一段愉快的時光。水滑梯和其他適合幼兒的活動,飲品很好,員工友善,游泳池乾淨又寬敞。早餐也不錯,麵條檔提供了美味的索圖/印尼湯。晚上有很棒的樂隊。唯一的缺點可能是公共海灘有些髒。
Dear Phyu, Thank you for taking the time to share your experience with us. Your positive feedback is truly rewarding. We pride ourselves on providing the amplified service and it sounds like you had a blast with us! It is awesome to hear your enjoyment towards our vibrant energy and fun-filled atmosphere. Our breakfast spread consists of delicacies from around the world in rotations, including the tasty Soto Ayam and many more. Glad to know that you enjoyed it most. Due to the weather at this time of year, strong winds and high tides can sometimes bring debris and trash onto the shore. Despite our close collaboration with local authorities to maintain the beach's cleanliness, weather conditions can pose challenges. Thank you for choosing us and we do hope to welcoming you back on your next visit to Bali. Best Regards, Management of Hard Rock Hotel Bali
從我們走出車子的一瞬間,到抵達接待處,工作人員用最熱情的微笑迎接我們。他們每個人都像認識我們已久般地問候。 我們獲得了一個一樓的房間,我妻子對此還算滿意,但更希望能有另一層樓的房間。打電話給客服關係專員,傑西卡確保我們得到了想要的房間。她的努力讓我們的住宿變得難忘。 我們還享受到免費的跟拍攝影服務,攝影師Fir非常耐心地拍攝我們的照片,並且非常有娛樂性。 現場樂隊表現得很棒,只是他們沒有演奏我們請求的歌曲,這讓人略感失望。 這確實是一個愉快的住宿體驗。謝謝Hard Rock酒店!
Dear Dzulhilmi, Thank you for staying with us and for sharing your anniversary experience. We are absolutely delighted to read such an uplifting review, especially that the incredible dedication of our team made your stay unforgettable. We embrace a concept of entertainment for all, seamlessly integrating music and modern lifestyle into every aspect of our hotel experience, make it a perfect destination for celebration! It was a pleasure having you and we shall look forward to welcoming you back soon. Best Regards, Management of Hard Rock Hotel Bali
我最近有幸在庫塔的硬石酒店住宿,我必須說,它在各方面都超出了我的期望。自從我們抵達的那一刻起,卓越的工作人員就以熱情和好客迎接我們。他們竭盡所能確保我們的住宿舒適,尤其是在帶著小孩的情況下。 酒店的設施一流,保持得非常乾淨且維護良好。我們的房間寬敞、舒適,並配備了我們放鬆所需的一切。工作人員非常關注和樂於助人,隨時準備協助我們滿足任何請求或查詢。 我們入住期間的一個亮點是早晨的自助早餐。真是太棒了,提供了各種各樣的美味選擇,滿足每個人的口味。食物的質量非常好,服務也無可挑剔。 總的來說,我們在庫塔的硬石酒店的體驗簡直是卓越的。出色的設施、乾淨的環境和優秀的員工的結合使我們的住宿難以忘懷。我會強烈推薦這家酒店給任何尋求美好度假體驗的人。
Dear Jawad, Thank you for having taken the time to share your memorable 5 night stay at Hard Rock Hotel Bali. We were blown away by how you meticulously detailed the highlights of your stay. Our band members undeniably strive to provide a true rock experience to every guest, from the moment you walk in and bid farewell. Thank you for the heartfelt review and we will be looking forward to welcoming you back soon for another rockin' stay. Rockin' Regards, Management of Hard Rock Hotel Bali
我們住了四晚,享受了一次美妙的家庭度假。度假村的設施很棒,但因為維護有些設施暫時未開放,而我們在整個住宿期間的服務非常出色。我們的孩子玩得很開心,而我們作為父母也享受了每一刻。 唯一的挑戰是他們網站上的在線預訂系統,響應時間非常長,因此我們最終不得不通過第三方網站進行預訂。除此之外,其他一切都很順利,整體體驗對我們的家庭來說非常棒。 我們真的很喜歡這次住宿,並且很高興能夠再回來。
Dear Nuraizha, Thank you for choosing Hard Rock Hotel Bali. We are thrilled to hear that your family had a wonderful holiday and our team delivered exceptional service throughout your stay. We appreciate your patience regarding the facilities undergoing maintenance; we are always working behind the scenes to ensure our facilities is in top shape for our guests. Thank you for bringing your feedback regarding online booking system to our attention and we will be sure to share this with our team to provide a seamless experience for your next visit. We are just glad you found a way to join us! We truly enjoyed having your family with us and we look forward to welcoming you back soon. Best Regards, Management of Hard Rock Hotel Bali
非常適合家庭的優秀酒店。乾淨且設施完善。房間雖小(但我們不常在裡面,因為他們的設施很棒),泳池邊的飲料價格有些高,比其他地方貴很多,不過我想你是在為便利性和設施付錢,所以他們可以抬高那些價格。 唯一的缺點是到游泳池區域的樓梯。
Dear Sally, Thank you for taking the time to share your recent visit at Hard Rock Hotel Bali. Our team is dedicated to creating a convenient facilities and enjoyable experience for all ages, so we are thrilled you loved it! With regard to pricing, rest assured our pricing point is reviewed regularly and makes it remain competitive amongst other 5 star hotel in Kuta and Bali. Our goal is to provide exceptional value while maintaining the highest standards of quality. As part of property enhancement plans, we are pleased to inform you we will be installing a lift at the Main Pool entrance in the coming months. This will be a significant accessibility improvement for elders, prams and wheelchair users. Thank you and we shall look forward to welcoming you back soon for another rockin' stay! Rockin' regards, Management of Hard Rock Hotel Bali
所以我是一位單獨的女性遊客。我想要一個海濱飯店好好放鬆一下。這沒有發生。這家飯店沒有自己的一片海灘,這是一個公共海灘,非常糟糕……當地人不斷騷擾你……海灘上堆滿了垃圾和老鼠……除非你喜歡衝浪,否則避免來這個海灘。話雖如此,我大部分時間都在泳池旁度過……那裡很可愛。再次強調,泳池旁很吵,且人很多……有很多家庭帶著孩子,那些孩子經常大喊大叫……但我帶上耳機就沒問題了。員工們非常出色……非常有禮貌和體貼。早餐不錯……有很多座位,食物美味,我沒有什麼好挑剔的。雖然外面的大街非常繁忙……但飯店靠近很多餐廳……沒有糟糕的餐點,一切都很好。可惜我睡得不好,雖然房間很可愛……我在四樓……正好在舞台的上方,所以我每晚都得忍受直播音樂直到凌晨1點!!如果你是帶著家人來,我想你會喜歡這裡……安全,孩子們有很多活動可以參加,而且很安全。但如果你想要安靜……不要去庫塔。
Dear Daljit, Thank you for choosing us and sharing your experience. We truly appreciate it. Due to the weather at this time of year, strong winds and high tides can sometimes bring debris and trash onto the shore. Despite our close collaboration with local authorities to maintain the Kuta beach's cleanliness, weather conditions can pose challenges. We sincerely hope that this will not impair your overall impression of Kuta as one of the island's most popular tourist destinations. As Hard Rock Hotel Bali, we embrace a concept of entertainment for all, seamlessly integrating music and modern lifestyle into every aspect of our hotel experience. The number of guests during this season may not align with one's preferences, but our team is trained to provide a welcoming environment for all. We are delighted to hear that you enjoyed our pool and tasty breakfast spread. We do hope to welcome you back so you can allow us to accommodate your preference of a more quiet area in the future.
這是一起旅行的最佳住宿地點。這五天裡有各式各樣的泳池和滑水道,以及有趣的節目,讓我們沒有感到無聊。初入住的房間有些不滿意,我們更換了房間。在這個過程中,感謝員工的友善,他們努力滿足我們的要求。考慮到價格,所有方面如設施、房間狀況、員工的親切度、早餐和地理位置等都讓我們非常滿意。
Dear JUNGSOOK, Thank you for taking the time to share your unforgettable stay at Hard Rock Hotel Bali. Our team strives to create a lively and fun environment for family, and knowing you enjoyed every part of your stay, especially the facilities and activities, is the best compliment we could receive. Guest satisfaction is our top priority and we are delighted that our team went above and beyond to accommodate your concerns, to ensure the remainder of your stay is pleasant. We truly enjoyed having you and look forward to welcoming you back soon. Best Regards, Management of Hard Rock Hotel Bali
哈德洛克酒店巴厘島是一個充滿活力和能量的度假村,提供多種設施,使其成為家庭和音樂愛好者的良好選擇。酒店擁有一個極好的游泳池區、設備齊全的健身房、多種餐飲選擇和現場娛樂。然而,值得注意的是,兒童俱樂部的進入並未包含在標準套餐中,需要額外付費。雖然房間現代且舒適,但對於家庭來說感覺有點小,衛浴空間卻相對寬敞。但缺少掛鉤——要把四條毛巾掛哪裡呢?酒店通常非常繁忙,這可能會導致擁擠的氣氛,尤其是在游泳池和餐飲區域。您可以通過出示卡片在詹米·奧利弗的餐廳享受折扣。 儘管酒店在某些方面有所改善,例如某些區域的裝修更新,但其他部分則感覺相當陳舊,需要關注。總體而言,哈德洛克酒店巴厘島是一個有趣且充滿活力的目的地,但它可以從更一致的更新中受益,以匹配其高能量的氛圍。
Dear JKP, Thank you for staying with us and taking the time to share your recent experience. We truly appreciate it! As the leading entertainment hotel in Bali, the Hard Rock brand caters to entertainment for everyone, channeling music and modern lifestyle into every elements of our hotel. The number of guests and bustling atmosphere may not align with everyone's preferences, but our team is trained to provide a welcoming and accommodating atmosphere for all. We strive towards to providing facilities and services that still enjoyable, even during the busy time. In reference to kids club, with maximum 28 kids daily, full day activities and lunch, the additional charge is applied to ensure every kid has the best day during the holiday. It is understandable that having a spacious area is important for a pleasant stay. Therefore, variety of room categories are available to suit preferences and needs, featuring enhanced amenities, spacious area or exclusive access to lounge. We also in
干净的住宿(我们住的是阁楼房),工作人员通常很友好,除了星辰餐厅的那位年长女性。那家餐厅完全可以跳过。食物选择是“当地”的,味道糟糕,而且价格过高。菜单上的大多数东西甚至不是“餐厅”食品——它们是“华侨小吃”。 您用餐的最佳选择是Gojek和Grabfood,它们可以送到酒店大堂附近的一个卸货点。如果您想要更好的食物,可以去Hard Rock Café,那里就在泳池尽头。 酒店里的乐队每晚都会更换,而我们在那里时,他们在星期三演奏金属音乐,糟糕透顶(更糟的是音响系统刺耳,加上女歌手的尖叫),在家庭有孩子的情况下,听恶魔音乐实在不合适,也不会让我的丈夫和我享受浪漫的夜晚。其他演奏的曲目是印尼金属乐,对于像我们这样的国际游客来说,根本无法欣赏。 不幸的是,我们已经点了饮料,并付过款就离开了,就像其他许多失望的客人那样,尴尬地互相投去眼神,悄悄溜走。 唯一留下的客人是乐队的支持者,身穿黑衣,和快乐享受自己派对的服务员。如果您选择的乐队是给您当地员工的,那就非常合适。 所以在我们听到一位妖精演绎的Alanis Morissette的《You Oughta Know》时,我们选择去了Hard Rock Café,而无论谁计划和批准这些乐队都显然不在乎多样性。HRC的乐队也在演奏同样的歌曲,还有一位结合了朋克和嘻哈风格的女歌手,也让我们感到害怕,同时唱着《You Oughta Know》(那是你的HRC国歌吗?)。 沿着旅游街道向隔壁走去,您会找到更好的酒吧和乐队。 否则,酒店员工和 housekeeping 员工都很友好、高效且愉快。 我们肯定会再次回来,但会避免俱乐部和乐队。
Dear Maia, Thank you so much for taking the time to note your feedback. We regret to hear that your experience was anything less than satisfying. We do have three different bands performing at the Centerstage, each of which performs music from a variety of genres and also takes requests from the audience. We aim to provide a truly Rockin' experience, from Rockin’ Tots to Grunge Grand Dads, Hard Rock Hotel Bali entertains you with all kinds of live rock shows and if you wish for a more romantic venue, we have evening cocktails daily at the Rock Royalty. Your concern about our food pricing has been acknowledged, please be assured that our menu is priced fairly and we are confident that we are competitive with other five-star hotel restaurants in town. We will also be adding and making more changes to what we do in the future, stay tuned for more. Once again thank you, we hope to have an opportunity to turn your experience around. Rockin' regards, Management of Hard Rock Hotel Bali
我作為單親家長帶著孩子旅行。 房間很棒,食物驚人,員工非常優秀!! 這家酒店提供的優越地理位置方便前往購物中心和Poppies Lane!如果你不想每晚都在酒店用餐,步行範圍內有很多很棒的餐廳。 你可以通過他們的驚人攝影工作室Paparazzi進行拍攝。 酒店內有自動提款機,使取現金變得簡單安全,還有免手續費的貨幣兌換櫃台。 可以租用泳池小屋度過一天,泳池區域有游泳吧和咖啡廳,讓這裡成為特別適合孩子的住宿地點,他們不想離開泳池。 再說一次……哈德洛克酒店的員工超越了期待!我肯定會再回來的。
Dear Tanya, Thank you for having your precious holiday at Hard Rock Hotel Bali. We are blown away by your heartwarming feedback and love knowing the key points that turned your stay into an amazing one. Our team strive to providing a top notch stay and amplified service to all of our guests. It has been a pleasure having you and we are looking forward to welcome you back to the stage! Rockin’ regards, Management of Hard Rock Hotel Bali
我們在哈德洛克巴厘島的時光非常愉快,尤其是現代舒適的房間,配有非常舒適的床、出色的雨淋淋浴和隨點隨播的新電影。泳池和場地都很好。建議在泳池旁租一個休息室,既舒適又放鬆,還有一個精美的小禮籃和瓶裝水。對於高級房間來說,放鬆泳池為主泳池提供了不錯的休息,只是有點小,太多小孩主導了這個區域。自助早餐還不錯,有各種國際選擇,印度早餐區特別好,味道鮮美且新鮮。青少年俱樂部還可以,但是只開到下午6點,並且只有一部電影在下午2:30播放,晚一些的時段會更好。你可以購買新鮮製作的爆米花,這很好,還有魚食可以餵食附近花園池塘裡的許多鯉魚。小孩子可以和父母一起進入青少年俱樂部,這有點奇怪,因為這裡應該是青少年區域?所有的工作人員都非常出色,真誠友好且樂於助人。食品和飲料的價格異常高,尤其是我們點的食物份量很小且質量不高,卻價格不菲。想像一下冷態薯條和不明肉類的兒童熱狗。出去吃午餐和晚餐比在這裡好得多,就像我們所做的那樣,有太多餐廳和國際美食的選擇。能在海灘上坐幾次,喝一杯便宜的新鮮椰子水,欣賞美麗的日落,感覺很好。雖然庫塔海灘本身並不太好,擁擠、髒亂且瘋狂。總的來說,我們很享受在棒極了的泳池裡度過的許多小時,雖然有時非常擁擠忙碌。現代、乾淨且涼爽。下次會最多住兩到三晚。
Dear Patricia, Thank you very much for share your stay experience at Hard Rock Hotel Bali. We truly appreciate it. Your concern about TABU and our food pricing have been acknowledged, rest assured that our menu is priced fairly, and we are confident that we are competitive with other five-star hotel restaurants in town. We also do have regular Movie Night at Sand Island every Tuesdays (weather permitting). Our team strives for excellence in all that they do and we will utilize your feedback for our future improvement. We will be adding and making more changes to what we do in the future, we have plans to renovate the reception areas, renew the memorabilia, and build a pathway suited for prams, wheelchairs etc. So, stay tuned for more. Once again, thank you and we do hope to have the opportunity to turn your experience around. Rockin' regards, Management of Hard Rock Hotel Bali
我們預訂了兩張大床的房間,卻得到了超出預期的享受。入住過程非常順利,房間乾淨且寬敞。最令人印象深刻的是工作人員和服務。工作人員總是面帶微笑!游泳池很棒。食物還不錯。我們會回來的。請不要錯過音樂會和拍照機會!
Dear Katarina, Thank you for sharing a lovely review of your recent stay with us. We are so delighted that our facilities catered well to your needs and that our staff made such a positive impression. Our team is the heart and soul of Hard Rock Hotel Bali and we strive to create a welcoming and environment for all our guests. Your kind words are highly appreciated. It has been a pleasure having you and we shall look forward to welcome you back on the stage! Rockin' regards, Management of Hard Rock Hotel Bali
我已經在哈德洛克巴厘酒店住過幾次,位置非常方便,靠近海灘,酒店設施相當齊全,還有標誌性的游泳池。早餐非常美味。工作人員非常友好。
Dear Andy, Terima kasih untuk ulasan fantastis yang diberikan dan selalu memilih Hard Rock Hotel sebagai tempat menginap untuk Anda dan keluarga. You Rock!!! Kami sangat senang mendengar bahwa liburan Anda sangat berkesan, terutama dengan pelayanan yang ramah dari staf kami dan juga pilihan sarapan pagi yang memuaskan. Sekali lagi, terima kasih telah memilih Hard Rock Hotel Bali. Kami tidak sabar untuk bertemu Anda kembali di liburan selanjutnya. Rockin’ Regards, Manajemen Hard Rock Hotel Bali
位於庫塔中心,緊鄰海灘。我們只是走過去參加不太年輕孩子的衝浪課程。第二天早上前往機場只需不到30分鐘的車程。叫計程車非常方便。然而,抵達時卻花了更長的時間在交通堵塞中(甚至不是週末),在星期五的工作時間(下午)。所以我們考慮了兩次,是否要搭車去庫塔的其他地方甚至是塞米亞克。不過,我們很高興可以步行去吃午餐、晚餐、購物等等。 房間非常乾淨。工作人員和保安總是面帶微笑,樂於助人。要多要幾條毛巾只需幾分鐘! 自助早餐的食物選擇很棒。可惜的是,在水果拼盤區找不到紅肉火龍果來完成我的自製冰沙碗... 總的來說,如果你有四口之家,大家都可以挤在一間有兩張大號床的臥室裡,這裡的性價比和品質非常好!如果和我們來自的新加坡硬石酒店相比,價格要好得多!
Dear Yong, Thank you for having taken the time to share your experience with us. We are glad that everything was to your liking. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. Please stay tuned to our social media for updated news, upcoming events and other cool promotions. We shall look forward to being with you in the future. Rockin’ regards, Management of Hard Rock Hotel Bali
我強烈推薦如果你去巴厘島,最好住在哈德羅克酒店。工作人員非常友好,竭盡所能確保你擁有所需的一切,歐式自助早餐美味至極,令人無法選擇。游泳池非常棒,甚至不需要自帶海灘毛巾,因為他們會提供。房間每天都會打掃,床鋪整理、毛巾更換乾淨,所有物品都會補充。我們到達時還有一盤水果等著我們。我可以多講一些,但你真的要親自體驗一下。絕對是一家五星級酒店,而價格卻不高。
Dear Marion, Thank you for choosing Hard Rock Hotel Bali and we are blown away by your lovely words about how wonderful your stay was. Your feedback is greatly appreciated and our band members undeniably strive to provide a true rock experience to every guest. Beside memorable vacation, it is great to know you savour our tasty breakfast spread and enjoy the star studded facilities. Thank you for the heartfelt review and we are looking forward to welcome you back soon for another rockin' stay! Rockin' regards, Management of Hard Rock Hotel Bali
帶著7歲和5歲的孩子入住,享受了舒適的酒店生活。以下是原因。 1. 工作人員非常親切。雖然不是日本人,但有會說日語的工作人員,因此對英語不安的人也可以放心。 2. 早餐自助餐的品項豐富,且每天菜單都會變化,所以即使連續住宿也不會感到厭倦。 3. 兒童游泳池有滑水道,還有沙灘泳池,可以讓孩子們不會感到無聊。此外,每天在游泳池都有活動(例如玩泡泡或跳舞),讓我們度過了愉快的時光。 4. 使用了客房服務,服務態度非常周到,讓我印象深刻。 5. 兩個大型購物中心步行約15分鐘即可到達,方便散步。此外,因為庫塔海灘就在眼前,前往海灘的交通也很好。 總之,這是一家非常有待客之道的酒店,非常推薦給帶孩子的家庭。
Dear Hidekazu, Thank you for choosing to stay with us and sharing a lovely review of your recent experience. We are delighted to know that the overall stay is pleasantly memorable and your excitement towards all aspect of the hotel is highly appreciated. As the leading family and entertainment hotel, we believe every family member deserves a great time, especially the little ones! Once again, thank you for the heartfelt review. We are looking forward to welcoming you back soon for another rockin' stay. Rockin' Regards, Management of Hard Rock Hotel Bali
我們的第三次入住。從未有過任何不好的體驗。早餐很棒,有許多來自印尼和國際的多樣選擇。所有的員工都很棒,對孩子們非常友好。酒店內外有許多適合家庭的活動。地理位置當然也很優越。即使你不住在酒店,我也建議租一個陽傘,泳池開放到晚上9點,總是有全家人都能享受的有趣活動😆
Dear Daivi, Thank you for being our raving fans and for sharing your memorable experience with us! We are overjoyed to hear that you were impressed by the overall aspect of our hotel. Our team were able to provide you with convenient and enjoyable visit. With the biggest free-form pool in Bali and activities for all ages, our fantastic pool is truly a showstopper, exclusively for our in-house guests. Located at the iconic Kuta, we trust you had a great time strolling around visiting shopping centers and attractions nearby. Your feedback is invaluable to us as we strive to continuously provide the best amplified service for all our guests. See you again soon! Rockin' regards, Management of Hard Rock Hotel Bali
在巴厘岛住了4家酒店後,這是我孩子最喜歡的酒店!硬石酒店是我孩子在眾多酒店中的最愛。我的孩子非常喜歡有遊樂場的泳池。她也喜歡玩沙子。周圍有很多孩子。她在硬石酒店玩得非常開心。 地點很好。步行距離到庫塔海灘和很多販賣紀念品攤位、按摩店等的熱鬧街道。 晚上9點以後,硬石酒店的酒廊有現場樂隊演出。晚上9點半,硬石咖啡館也有現場樂隊! 房間乾淨,床很大,員工友善,這些都加了很多分。我們還獲得了免費的拍照服務和免費的迎賓飲料!對此感到很高興! 肯定會再回來的!
Dear Tee, Nothing can make us happier than ear-to-ear smile from our recent guests. You are a Rock Star! It is a pleasure to create unforgettable memories for your family, especially to your little ones. As Kuta beach is just a stone's throw away from our hotel, we trust you had a great time strolling around this iconic location and shopping attractions nearby. Thank you for being with us and we are looking forward to welcome you and your beautiful family for another rockin' holiday! Rockin’ regards, Management of Hard Rock Hotel Bali
我在硬石餐廳慶祝了我兒子的六歲生日,入住了五天。 服務團隊非常出色,細心周到,對小朋友特別友善。 我們在實際的生日當晚也收到了驚喜的生日蛋糕,讓我兒子永遠記住這次的住宿。 服務水平非常高,做得好,你們是真正的巴厘島熱情文化的大使! 感謝你們讓我們的住宿如此難忘!
Dear Faith, Thank you for choosing us for your son's special birthday trip. We truly appreciate you taking the time to share your memorable experience. We are glad our family-friendly spaces were to your liking and that our team delivered fantastic service throughout your stay. It has been a pleasure having you and we are looking forward to welcoming you back soon for another wonderful celebration. Rockin' regards, Management of Hard Rock Hotel Bali
他們提供寬敞的游泳池和專為兒童設計的水上樂園。 他們的客房服務迅速且高效,儘管我們很晚才抵達酒店,但美味的餐食仍然送到了我們的房間。 清潔部門的工作人員確保我的房間每天保持清潔和清新,他們甚至還留下了一張貼心的歡迎卡。 餐廳的員工熱情友好,總是能夠為我的家人在早餐時找到足夠的座位。 酒店的地理位置便利,靠近庫塔海灘,讓我們的假期成為理想之地。我們期待著很快再次光臨。
Dear YUBING, Thank you for staying at Hard Rock Hotel Bali and taking the time to share your enjoyable stay experience. We are delighted to know you enjoyed every bit of the holiday and pampered by our friendly staff who craft a memorable stay for you and the family. Your kind compliment is highly appreciated and will be shared with our team, you are a Rockstar! Once again, thank you for choosing Hard Rock Hotel Bali. We will be looking forward to welcoming you back soon for another rockin' stay. Rockin' Regards, Management of Hard Rock Hotel Bali
首先,我必須告訴其他人,關於那個綠色、泥濘、不衛生的泳池的其他評論是真的。我親自目睹了這一切。尤其是那個有兩個白色滑水道的泳池。泳池裡有很多雜物,水泥濘,看起來像是一個魚塘。我最初並沒有太在意,帶著我五歲的孩子去使用。我們都承認在所有的泳池設施中玩得很開心。然而,就在那晚,我的孩子生病了,第二天發燒到40攝氏度。 早餐還不錯,但與其他五星級酒店相比真的很亂。那地方感覺有點像市場。他們有兩個室內用餐區,但其中一個區域的空調在我們早餐時的一天內沒有運作。 內部裝潢看起來過時且陳舊,普通豪華客房內也沒有浴缸。兒童俱樂部需要額外付款,這是可以接受的,但兒童俱樂部太小了。適合大孩子的娛樂室味道非常糟糕,有霉味,像一個老舊的汗臭更衣室。 員工大部分人都友好且有禮貌,但在登記櫃檯的員工稍顯不友好,當你接近他們詢問問題時,他們似乎不太高興,像是我們在打擾他們。 現在,如果有人擔心交通問題,請知道這一點。酒店位於一條非常狹小的單行道上。即使它的位置距離餐廳和商場相當近,搭乘計程車/Grab/Gojek僅僅1公里的路程也要花很長時間(超過15分鐘)。酒店外面的交通情況也很糟糕,從哈德羅克酒店到機場至少需要30分鐘。 至於房間,沒有一間是好的面朝,因為該酒店周圍都是不美觀的建築物,其中一些正在進行翻修。陽台也真的很小,甚至不適合坐在那裡。 我們訂這間酒店主要是為了讓我們的孩子享受泳池和水上遊樂設施,但現在我們後悔了。這地方陳舊且陰暗,最糟糕的是在重要的地方清潔程度低。以這個價格,有其他更好的酒店可能會滿足你的需求。
Dear Samuel, Thank you for staying with us and taking the time to share your recent experience. We sincerely regret to hear that your experience did not meet your expectation and the discomfort your family experienced during your recent stay. The health and well-being of our guests is our top priority and we take all concerns regarding cleanliness and safety very seriously. We would like to assure you that stringent pool cleanliness is constantly implemented to maintain the highest standards of hygiene and guest satisfaction. While we are disappointed to hear that your stay was not entirely satisfactory, our team did not find any concerns you brought to our attention. We value the opportunity to address any issues so we can offer assistance promptly. Our "Juliet" balcony is very different from a regular balcony as expected, but enough space for 2 adults to stand outside to get some fresh air. It is understandable that having a spacious area is important for a pleasant stay and
位於巴厘島其他熱門地區的好中心位置。 非常乾淨,早餐不錯,員工非常友好且樂於助人。 性價比總是取決於個人意見,但500美元在包含早餐的情況下,對於一個四口之家來說住三晚,加上免費的偷拍攝影和六張8x10免費照片,我們對此感到非常高興,因為我們得到了極好的動作照片來記住這次旅行,泳池區非常大,適合各類型的旅客,我們的小女兒非常喜歡這裡,所以容易讓她們娛樂。唯一我不太滿意的是其他食物的價格。 例如,哈德拉克咖啡館的食物不是很好,而且價格過高,尤其是在巴厘島,我們點了一份200克的肋眼牛排(其實不是肋眼),非常薄且肥膩,我們只點了兩道主菜和兩杯飲料,花費了100澳元,但附近有很多質量更好且更便宜的餐廳,所以不會再犯那個錯誤了,除晚餐外,其他的東西都比我們支付的價格好或更好,所以我確實推薦這裡。
Dear Daniel, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate your kind words. We are sorry to hear your experience at Hard Rock Cafe Bali was less than satisfying, Please note that the Hard Rock Hotel and Hard Rock Cafe are under different management. You may also redirect your review to Hard Rock Cafe Bali page that is available on the other platform. Our team strives for excellence in all that they do and we will utilize your feedback for our future improvement. Once again, thank you for choosing us and we hope to have an opportunity to welcoming you back again on your next visit to Bali. Rockin' regards, Management of Hard Rock Hotel Bali
我預訂得很晚,並且在Agoda上用信用卡付款時遇到了問題,而Rockstar套房在我在哈德洛克的四天住宿中只有兩天可用,這是我在巴厘島的另一個行程的附加項目。因此我部分通過Agoda預訂,部分直接與酒店聯繫。酒店處理得非常順利。這家酒店非常宏偉,我建議先研究一下地圖。然而,不知怎的,所有的工作人員都知道我的名字。非常個性化的服務。我想要Rockstar套房是因為其音響設備,我播放了我的歐洲重金屬音樂,音量非常大,這種音樂並不太旅遊化。與大多數地方不同,沒有任何投訴或問題。哈德洛克有很多孩子的客戶群 - 年齡從3到16歲 - 並播放70年代-80年代MTV風格的音樂,就像所有那些迎合西方遊客的餐廳和酒吧一樣。真可惜,我聽到過很多優秀的當地樂隊在各地演奏原創音樂。順便提一下,從那些快樂孩子的面孔來看,那裡看起來就像一個孩子的天堂。位置在庫塔海灘很好,但這個地區的檔次不如塞米亞克。對我來說還好,但你可能想在塞米亞克花更多的時間來品嘗美食和購物。Rockstar套房非常寬敞,對於那些只是在酒店休息的人來說,可能不值得。但是對於我來說,我不再做大多數普通遊客在巴厘島做的身體挑戰性活動,所以這樣的安排對我來說非常合適。 總的來說,這次經歷絕對值得。提示:小費非常便宜且備受讚賞。這是你可以做的最佳投資。但隨著整個亞洲的快速發展,時代可能會變。
Dear Joseph, Thank you for choosing Hard Rock Hotel Bali. You are officially a Rockstar! We were blown away by the lovely words of your recent stay. It is awesome to hear your enjoyment towards our vibrant energy and fun-filled atmosphere of Hard Rock Hotel Bali. Like no other, our team truly go the extra mile to deliver amplified service for our guests. It has been a pleasure having you and we shall look forward to rockin' with you on your next visit to Bali. Rockin' regards, Management of Hard Rock Hotel Bali
我們在酒店入口處受到了工作人員的熱情歡迎。提供了歡迎飲品。接待處的Fifi服務非常優秀,辦理入住手續輕鬆。我們的房間寬敞、整潔,床鋪非常舒適。我們的孩子們有沙發床。整個房間和浴室設計精美。我們享受了早餐、泳池以及酒店的所有設施。所有工作人員的服務都非常出色。我們非常享受在巴厘島的旅行以及在硬石酒店的極佳住宿!!!一定會推薦給其他人並會再次回來。
Dear Esther, Thank you for choosing Hard Rock Hotel Bali and we are blown away by your compliment about how wonderful your stay was. It is greatly appreciated and our band members undeniably strive to provide a true rock experience to every guest. Beside memorable vacation, it is great to know you enjoyed our star studded amenities and facilities in house. Thank you for the heartfelt review and we are looking forward to welcome you back soon for another rockin' stay! Rockin’ regards, Management of Hard Rock Hotel Bali
喜愛這裡。一定會回來。優秀的游泳池區域。房間乾淨舒適。食物稍微普通,飲料價格過高,但在哈德羅克酒店度過了美好的四個夜晚。
Dear Nathan, Thank you for sharing a lovely review of your recent stay with us. We are so delighted that our facilities catered well to your needs and that our convenient room made such a positive impression. We truly strive to create a welcoming and supportive environment for all our guests and your kind words are a wonderful affirmation of our efforts. With regard to beer price, we regularly review our pricing point and rest assured, ours remain competitive amongst other 5 star hotel in Kuta and Bali in general. Our management strives to deliver exceptional value while upholding the highest standards of quality. It has been a pleasure having you and hope to have the pleasure of welcoming you and your family back to Bali again soon! Rockin' regards, Management of Hard Rock Hotel Bali
機場接送
30米至海灘
貨幣兌換
峇里市中心
“美好的住宿”
我們在這個度假村的經歷非常棒,對我的住宿感到無比滿意。從我抵達的那一刻起,工作人員就讓我感到受歡迎和受到照顧。入住過程順利,我遇到的每一位員工都非常友好、關心,並且真心渴望提供幫助。 房間一塵不染,舒適且設計精美,細緻的細節讓住宿感覺特別。設施非常優越—無論是在泳池邊放鬆、享受現場用餐,還是探索酒店財產,一切都超出了期望。 其中一個亮點是整體氛圍:安靜、維護得當,適合真正放鬆。食物美味,服務穩定,而度假村在放鬆和活動之間達到了良好的平衡。 我一定會再次入住這裡,並且強烈推薦這個度假村給任何尋求放鬆和愉快度假的人。
Dear Abboud, Thank you so much for taking the time to share such a truly heartwarming review of your stay! We are absolutely thrilled to hear that you had an amazing experience and that our team, from the smooth check-in to every interaction, made you feel welcome and taken care of. It brings us great joy to know you appreciated the convenient room, the excellence of our amenities, and the peaceful, well-maintained atmosphere we strive to create. Your kind words are the highest compliment and we are already looking forward to welcoming you back to Hard Rock Hotel Bali very soon. Best Regards, Management of Hard Rock Hotel Bali