烏魯木齊希爾頓酒店為商務和休閒旅客而設計，位於繁華的水磨溝區地區，是市內的熱門地段。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 住宿位置優越，方便客人們前往市區內的熱門景點。
烏魯木齊希爾頓酒店致力為您提供尊貴服務與頂級設施，確保住客下榻期間愉快愜意。 入住酒店期間，客人可享受24小時送餐服務, 所有房間免費 Wi-Fi, 24 小時保安, 便利店, 每日客房清潔服務。
所有客房都提供周到的設施，以確保住客體驗無與倫比的舒適感。 在繁忙的一天過後，不妨到酒店的主題公園, 健身中心/健身設施, 室內游泳池, 按摩放鬆一下自己。 烏魯木齊希爾頓酒店為您提供一站式高品質服務，是前往烏魯木齊旅遊的最佳留宿酒店。
小童由 0 至 17 歲 [包括 17 歲]
已預付了8月27-29日的房間, 竟因為有政要人物到訪, 要求客人在8月28日退房離開, 而且至今不退還房租, 讓同事非常狼狽, 多番致電及電郵都不回覆, 以後不會再訂希爾頓的酒店
尊敬的希尔顿贵宾， 非常感谢您入住乌鲁木齐希尔顿酒店并将入住感受反馈给我们。酒店毗邻国际会展中心，背靠红光山4A级风景区，环境优美、绿树成荫。酒店距机场只有30分钟车程，这里是商务及休闲客人的好选择，酒店所处会展区域在不断发展中，交通与配套休闲娱乐设施越来越完善。希尔顿全体员工热情期待您与亲朋好友的再次光临！ 诚挚的！ 乌鲁木齐希尔顿酒店管理团队
房间大 服务周到 性价高
尊敬的希尔顿贵宾， 非常感谢您入住乌鲁木齐希尔顿酒店并将入住感受反馈给我们。很高兴我们为您带来一次愉快的入住体验！您积极的肯定是对我们最大的奖励。希尔顿全体员工热情期待您与亲朋好友的再次光临！ 诚挚的！ 乌鲁木齐希尔顿酒店管理团队
Great hotel with excellent food and facilities. When the room as booked was not available, I was upgraded. Helpful staff and ambience.
They have limited non-smoking floor !!”
Although we had put the request to have large bed and non-smoking room, it was not available when we check in. Either go for smoking room or twin bed. We chose twin bed :( The room is nice, clean, new, modern. We like it. But the location is very remote. The Grand Bazaar is about 20-30 mins drive depending on traffic, cost about 30-40RMB.
Nice hotel but location is remote.”
We had a large bed for us this time as we had requested the front desk to reserve when we checked out for Turpan. The room though not bigger but we like it more as it has a nice sofa and some plants. The A/C do not work this time of the year, the room was warm and stuffy, the temperature just refused to lower. The hotline explained that they Urumqi is not on heating and they have allow outside air to enter. ?? They then offered to send us a cooler, and we felt much much better. As we were to leave hotel early the next day, we when to conceige to ask if we need to book a taxi. They said they can help to get a taxi in the morning and will just need to wait for 5-10 mins, I asked if taxi will be available at 07:30, they said no problem. When we are now at conceige at 07:30, the conceige said he cannot help us as he is alone and ask us to go out to the main street to get our taxi. It is cold and windy out there (the main street is far from the lobby).
Hilton - mixed feelings”
Beautiful Hotel with all the facilities. Next to Expo center, but 30 mins from downtown. Food and restaurants great with excellent service. Rooms are big and modern. Views are great. Hotel was very full, with Reception staff not being able to match and cope with the pressure. Although my Agoda booking specified a non-smoking room, I was provided with a room that has been smoked in, by a serious smoker. There were no other rooms available and they provided an air cleaner, which did n othting to get the thick cigarette smoke smell out of the bedding, towels, curtains and furniture. The next morning before breakfast I requested another room, which was promised to be ready by the time I return from breakfast. However, when I returned, they had staff shift change and nobody knew about the arrangement. Eventuaslly the front Desk manager was called who provided an upgraded, smoke free room. The rest of the stay was pleasant.
Illegally evicted from the hotel”
August 28, 2018, despite the paid room until August 31 was illegally evicted from the hotel. The hotel justified this by the fact that the hotel is booked for Chinese officials. The proposed relocation options were worse in quality and inconvenient to me. Despite my protests was evicted from the hotel with the involvement of Chinese police.
For Urumqi Hilton is a good Branded Hotel”
You are the onky propwrly runned International Branded fuvw starred hotwk there
Dear Hilton Guest, Greetings from Hilton Urumqi ! Thank you for staying with us and share your staying experience. We are very glad to know that our beautiful hotel and staff make a good impression on you. Thank you again for your support and your comments provide great motivation to us. Yours sincerely, Kathleen Ma Marcom Manager Hilton Urumqi
Good Building mediocre service”
Nice and new room, the service is not exactly Hilton standard.
Dear Hilton Guest, Greetings from Hilton Urumqi ! Thank you for staying with us and share your staying experience. We are very glad to know that our beautiful hotel and staff make a good impression on you. Hilton Urumqi adjacent to the Xinjiang International Convention and Exhibition Center and located in the Hongguang Hill 4A level scenic spot, only 30 minutes drive away from Urumqi International Airpot, we are looking forward to welcome you and your family or friends back to our hotel in the not too distant future. Thank you again for your support and your comments provide great motivation to us. Yours sincerely, Kathleen Ma Marcom Manager Hilton Urumqi
Worst hotel in Urumqi !”
Hilton in name only....terrible customer service!
Dear Hilton Guest, Greetings from Hilton Urumqi ! Thank you for staying with us and for taking time to share your staying experience. We are very sorry to know that you have bad experience in hotel, we hope you could contact with us to tell what service made you uphappy, we will improve for avoiding it happened again. Thank you again for your support and comments. We look forward to welcoming you and your family back in the not too distant future. Yours sincerely, Hotel Management Team