Dear MR/MS YungChun
Thank you for your stay at Hotel Mystays Sapporo Station.
As you mentioned, our hotel is very close to Sapporo station and some staff can attend hotel guest in Chinese.
However, We made you uncomfortable through small room as well as air conditioning.
We are apologized that our hotel made you such inconvenient.
Thank you for your staying at our hotel once again.
We are looking forward to seeing you at our hotel again.
Thank you and Best regards
Hotel Mystays Sapporo Station.
房間大小以日本商務酒店標準來說算大，可以開到兩個29吋行李都有位行。廁所亦相對地大。設施新，保安度高，無鎖匙卡搭唔到上住宿樓層。11am check out，可免費寄存行李。我本身訂左包裹於入住日中午前寄去酒店，但唔知咩原因無送到黎，同front desk嘅員工講，佢好熱心幫我打電話俾快遞公司跟進，於第二日check out前包裹準時送到，非常加分!
但店名混亂:我之前訂時店名叫best western hotel fino sapporo ，但去到發現原來已經改左名叫hotel mystays sapporo station,第一日去到要問清楚係咪hotel fino sapporo，同埋前一條街又有一間叫hotel mystays aspen (類似嘅名)，所以要搞清楚。