Katse Lodge is situated in a spectacular setting above Katse Dam. Staff were all accommodating and friendly. We had a family cottage that was amply large, comfortably appointed, and well heated to fend off Lesotho cold.
2016年2月入住 1 晚
Stuck in Lesotho”
View, wifi, credit card machine
Our trip was disrupted due to a broken down car. We checked into Katse Lodge again, after being rescued by the locals. We didn't have enough cash, hence went back to Katse Lodge which luckily took credit card.
This time, we were put into the 'apartment' section, which is the lower grade section. The furnishing was basic, but the carpet was much stained and the room smell.
As usual, our booking on Agoda cannot be found. I was prevented from having breakfast until I forward them the email confirmation. This time they insisted on seeing the amount I paid, as it was not printed on the hotel voucher. I don't know what happened, but they over salted all breakfast items, making them inedible. They only had 1 pot of coffee for all the guests to share. As it was the weekend, the lodge was more 'crowded', we only managed to get 1 cup of coffee between both of us.
It was such a shame. Such a lovely location, such terrible experience.
2016年2月入住 1 晚
Holiday Gone Wrong”
View, view, view
When we first checked in, the reception cannot find my booking on agoda. I had to forward the booking confirmation to their email.
After checking in, I informed them that we wanted to do boat ride, but unfortunately, the boat was broken. Hence I asked for horse-back riding instead. Receptionist said ok, and promise to book us in for 6pm, while we went for a late 4pm lunch. When we showed up at 6pm, we were told horse riding wasn't available. They make no effort to inform us about the changes, nor offer alternative.
Wifi is only available at reception and lounge area. The room was basic. Plain basic.
2015年12月入住 2 晚
Location, Location, Location
OK, but nothing special.
The staff was uninterested and the hotel looks like a very old-fashioned hospital.
2016年2月入住 2 晚
2015年2月入住 3 晚
Andrzej Szablowski wlascicel firmy Pol Trawel.”
Barman byl najbardziej pomocny i zorietowany w lokalnych ciekawostkach turystycznych.