|最近機場||新加坡樟宜機場 (SIN) - 新加坡|
座落於牛車水的中心地帶，克拉普斯塔爾精品酒店是遊覽新加坡的最佳下榻酒店。 這裡距離市中心僅5 km，離機場也不過25分鐘的路程。 住宿位置優越，方便客人們前往市區內的熱門景點。
克拉普斯塔爾精品酒店的周到服務和一流設施讓您此行難以忘懷。 為了給客人提供更舒適便利的服務，酒店配備了所有房間免費 Wi-Fi, 24 小時保安, 每日客房清潔服務, 的士服務, 輪椅無障礙友善設施。
走進17間漂亮客房之一，享受部分客房提供的平面電視, 無線網絡 (免費), 按摩浴缸, 禁煙房, 空調等設施，將整天的煩惱與壓力拋諸腦後。 酒店各種娛樂設施讓您在入住期間享受更多樂趣。 克拉普斯塔爾精品酒店地理位置優越，設施先進，是當地的人氣酒店。
嬰兒由 0 至 3 歲 [包括 3 歲]
小童由 4 至 11 歲 [包括 11 歲]
大房间 大阳台 设施好，房间是开放式布局，设计的很前卫，大阳台的大浴缸简直太赞，阳台立面外墙良好的起到隔绝噪音的作用，阳台雨棚很好的隔绝外部视线以保证隐私，房间窗帘能一键自动开启闭合，酒店位置也特别好。
The room is huge, but traffic noise is rather loud and room is not cleaned”
While we like the size of the room and the high ceiling. But the traffic noise from the road is rather loud. And the air con is badly positioned, where it blows directly onto both of twin beds. And both of us caught a cold the next morning. Finally there are lots of strands of long hairs on the floor. I have short hairs, while my partner is bald.
Dear Mui, Thank you for your appreciation of our spacious rooms at Klapstar Boutique Hotel, as well as your constructive feedback. I have submitted your feedback to the Housekeeping Supervisor for their immediate follow-up. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive
Total unpleasant stay for a high priced stay”
Jacuzzi was obviously not being clean knowing that guest would be checking in, in the end we did not use the jacuzzi which is the added feature which mostly make up for the amount that we are willing to pay for the Oasis Suite. More privacy should be given for the outdoor jacuzzi as well. Very disappointed
Dear Jeremy, Thank you for your feedback. I'm sorry to hear that you did not enjoy your stay with us. Our Housekeeping staff will clean each jacuzzi on the day our guests check in. However, as the jacuzzis are located outdoors, it is inevitable that some leaves or dust may have fallen into them after we have cleaned them. I have submitted your feedback to the manager for their review, and to our management for their consideration. Best Regards, Thaddaeus Guest Experience Executive
Good location, nice touches, friendly staff”
I liked the design of the place, the red frame open shower with mirrors in the room was unusual, but kinda funky. Comfortable bed and rather spacious for Singapore standards room. I stayed on the second floor and the street is just below, so early morning got a bit noisy. Smart little touches like curtains and light arrangements. Plenty of food places around on walking distance, MRT near by. Not much facilities at the places itself and no pool, but overall pleasant stay. Recommended
I was celebrating my boyfriend's birthdy and the front desk agents are so very helpful.... I did not get the names... the 1st agent i spoke to was a male officer at about 0630hrs when i was rushing for time and I want to deposit my items... He is so friendly and approachable... The other agent was a female officer who check me in and is very helpful when seeing my hands are full and assist me with my items... Overall, I am satisfied!!
Good experience with the outdoor jacuzzi. It was a rainy day though, hotel facilities should review their outdoor concept maybe put a simple platform for the roofing so that the rain wont come in. Price quite pricey with no breakfast etc. Location is near to tanjong pagar - near amara hotel. Quite a number of foodshops to explore.
Everything was perfect but if these two areas;Tv channels & Balcony light will be all good.”
The tv channels were pathetic cause few of them wasnt clear and it only have few channels and the number for the channels isnt in sequence.The balcony lights wasnt working so we were given few candles.I think you can do better than this cause exclude these two factors everything will be a purfect Klapstar!
Stayed in the Oasia Room and requested for an early check-in. Spoke over the phone with Arce who informed that he will get the room prepared by 1pm for our check-in when actually check-in is at 3pm. Upon arrival, was greeted by the Front Desk officer namely Arce again m. His service was outstanding. Given Room 303 however upon check-in the lights in the room was faulty. Arce immediately changed our room to Room 302. Loved the room and the space they had in the balcony. We also requested for ice however the restaurant was closed because of CNY but again Arce assisted to get a bucket of ice for us. Overall, had a wonderful and memorable stay at the said hotel. Would definitely stay again.
We booked a suite with outdoor Jacuzzi and balcony. The room is very spacious and clean. The bed is super comfortable. The water pressure of the shower is powerful. The free wifi is good and stable. The front desk and housekeeper were very friendly. The location is very good. It is conveniently situated in CBD area. It is just minutes away from the MRT. There are many eateries and a supermarket near the hotel. There is a restaurant at the ground floor with great ambience, great food and at reasonable price. We will definitely come back and recommend Klapstar to our friends!
Stayed in the executive suite. The concierge staff was away on a coffee break during the supposed check in time so we waited for half an hour. We had to let the water from the outdoor shower run for about 5 minutes before it starts feeling warm. The wi-fi is also slower than our own 4G networks so we used our phone to hotspot to watch our Netflix video on our laptop. The saving grace was that we managed to book the room at a good rate, would probably not stay here again if it’s standsrd/full price.
Dear Edwin, Thank you for sharing your feedback with the Hotel Team. I am sorry to hear that we could have served you better, and I apologize for the shortcomings. I have taken note of your comments and I have submitted them to our Management Team for their review. We do hope for another opportunity to welcome you back for a better experience in the near future. Best regards, Ariel Guest Experience Executive
Stayed here for my anniversary and booked the famous room with that bathtub in the balcony. Really nice room, but the fourth tap was dripping and my bf didn’t dare to get up in the middle of the night to check it out so I got up three times just to make sure it wasn’t any ghosts playing tricks on us. Bf couldn’t sleep well, loud pounding sounds from upstairs and also the lorries at the construction site opposite the hotel. Pretty room but I won’t stay again
Dear Devon, All of us here at Klapstar Boutique Hotel congratulates you and your boyfriend on your anniversary! I am sorry to hear that your rest could have been better. I have submitted a maintenance request for the dripping tap, as well as informed the manager to look into the pounding noise that you have mentioned. Thank you for letting us know how we can better serve our guests. Best Regards, Thaddaeus Guest Experience Executive
The staff were friendly and helpful. Had no issues with the room e.g wifi, cleanliness were all fine. Minor issue with the lights on the balcony but didnt effect the overall experience of the stay. Would definitely return again.
The shower was a bit faulty which need to be left on for some time before the hot water comes on..
Dear Jeremy, Thank you for your feedback. I had performed an inspection of the shower facilities (Indoor and outdoor) in the room you had been accommodated. There is no issue with both shower facilities and the water turns warm within a minute. As the weather plays a part in how fast the hot water gets to the faucet, the ambient temperature of the air surrounding the water pipers could have been lower during your hotel stay and hence, a slightly longer time for the shower water to become warm. Nevertheless, the Hotel Team had taken note of your feedback and shall continue with the monitoring of this shower temperature. Regards, Jack Chee Senior Customer Relations Manager
Good choice for getaway”
Boutique hotel great privacy
Dear Alvin, Thank you for your great review for Klapstar Boutique Hotel. We hope you have enjoyed your stay with us. Best Regards, Thaddaeus Guest Experience Executive
Hotel room and facilities poorly maintained”
Booked Oasis Suite to celebrate my wife birthday but was disappointed that the few of the room ceiling lighting and desk lamp were not working, TV channel were not tune properly thus the grainy image. The outdoor jacuzzi were also poorly maintained and the outdoor sofa were found to be dirty with wear and tear. Electronic curtain is also not working.