We were in Bela Bela for a road running race. This meant that we had to make several special requests. Our requests were met, but we felt as if we were a burden. If we are only in town for a road race and we have to leave on the same day after the race, we would most likely book another establishment next time.
2015年12月入住 3 晚
Not what I expected”
The decor inside & out, the bathrooms (stunning) and the swimming pool when it is working
At first glance, everything looks stunning. It's also very close to town.
We loved the spacious bathroom & beautiful trimmings - loved the bath!! Unfortunately you can hear everything in the room next door, from talking to TV. Sadly, the manager decided to do pool maintenance in our 3 day stay, without notice, at 35ºC, so we had to pay to go swim elsewhere. When we tried to explain our dissatisfaction with the planning (but more the lack of communication), she wasn't pleased at all - she is also not there during most of the day, making inquiries very hard with regards to management matters. However later the during the next day she sent us a snack parcel via staff, along with an apology (also via the staff)
If we were critics or even connected to the travel industry, this stay / how we were handled, would've been detrimental. Nevertheless, Mirriam (staff) was excellent in helping & listening and as an all around we did enjoy the stay after making peace with the fact that we will be hearing our neighbors, wont be able to swim for 24 hours (11:00 - 11:00) and that the breakfast lounge was too full one morning & also had to opt to go out for a breakfast (included in our stay), costing us extra.
All in all, half of our 3 days stay was enjoyable.
We had a fabulous time. The Hotel is beautiful & homely & it's a Hotel of Love.
2014年5月入住 3 晚
Amazing experience, one we will never forget.”
Room, staff, location
Wonderful stay in a lovely comfortable room. Friendly staff. Easily accessible and close to tourist attractions. Lovely breakfast. Quick check in and check out. Very clean rooms.
2013年8月入住 1 晚
Cozy & Comfy”
cozy, comfortable, friendly
cozy, comfortable, friendly
It's close to the town and the staff were very friendly
2013年9月入住 1 晚
This guest house has a great central location. The room was clean, spacious and well decorated.
Was a pleasant surprise. We arrived in the afternoon and were immediately given our room. This was only a one night stop over on our way to Johannesburg but wish we could have stayed longer. The area offers a lot to due and we didn't have time to take advantage. The staff was great and the breakfast worth going back for. The room was clean and well appointed with everything we needed for an overnight stay. We will stay here again when we return to Africa.