What an amazing place. Tranquil, idyllic, peaceful, relaxing to describe in a few words. The food was amazing, I spent 2 nights there, all meals were amazing. I literally have nothing to complain about. If anything I mentioned two light bulbs had gone in my room and they weren't changed during my stay but I hardly feel this is all that important. Would definitely go there again.
2016年6月入住 8 晚
A special stay”
Thank you for the extra special touch on our last night at the hotel when we came back to champagne, roses, chocolates and rose petals scattered all the room and bed! Such a lovely surprise! I thought we'd gone into the wrong room!
2015年8月入住 1 晚
Pleasent hotel but Not 5 Star - Admin terrible”
Location, Room facilities, Wedding facilities
The Hotel has the potential to close to 5 Star. The main thing holding it back is the terrible administration staff and processes. At checkout it seemed that almost EVERY person (applied to the 5 people ahead of me and myself) had errors on their final account, like items charged to the room where the signed slip clearly stated another room number, etc. While the reception staff tried to be helpful the admin was so poor they didn't have a chance.
2012年10月入住 1 晚
Beautiful Scenery but Underwhelming Lodge”
Wonderful scenery, great for fishing, definitely a family destination.
Perhaps we had set our expectations too high as we were expecting a five star experience. While the lodge is set on several beautiful fishing dams and offers families passionate about fishing a lovely weekend destination, Kloofzicht falls short of it's five star grading.
As a couple looking for a romantic getaway we found the constant flow of guests fishing in front of our balcony slightly intrusive. The room was quaint and comfortable, but not exactly as the pictures promised.
We were also slightly disappointed by dinner which was not inexpensive at a set price of just over R per person, obviously not including your drinks. The dining room is unimpressive and the courses prepared included a pre-starter of smoked chicken slices smothered in sweet chilli sauce. Not exactly a gourmet experience. The fillet however was delicious!
We had an exceptional waiter who was attentive and sweet, and the staff in general are friendly.
Overall I would say that the Lodge is great for families and fishing enthusiasts, but again, not a five star getaway.
2011年10月入住 2 晚
Terrible hotel - don't go”
The room decor is about the only positive thing about this hotel
This hotel is very clearly focused on catering for large groups, conferences and weddings and do not cater for the individual tourist looking for a relaxing break. Upon arrival we realised there was something wrong with the water pressure in our room. The receptionist arranged for someone to come and take a look but the situation was not resolved. We went to dinner soon after arrival and were excited about the prospect of eating in their fine dining restaurant (a 5 course meal). The food was absolutely terrible and had it not been for the bottle of champagne we ordered I think our evening would have been ruined. They clearly do not understand what fine dining is and we advise for them to taste the food they serve. There are some great ideas but they are not well executed. After dinner we were told we will move to the room next door as the water pressure situation was still not resolved. In our second room we discovered the one tap was not working at all and our electricity box kept making a humming sound all night so we got no sleep. The next morning we went to breakfast. Breakfast was of a 2-star or 3-star quality if that and service was extremely poor. After having gotten our hot breakfast we had to wait over 15 min for toast, the coffee was the worst I had ever tasted and the scramble eggs was even worse. After breakfast we decided to explore and go for a walk only to find thousands of pamplets from the conference the day before distributed on all the lawns. The grounds were not well kept at all. My husband and I did not even stay the 2nd night as booked but checked out soon after that. I would really not recommend this Lodge.
2011年9月入住 1 晚
great location and great food”
Lovely tranquil setting with a fantastic spa on the property to unwind
A lovely place to visit and relax by either enjoying the spa or some fly fishing and other activities
2011年8月入住 3 晚
Out of city Bushveld feel but not quite 5 stars”
accommodation not quite 5-star standard as staff lack attention to detail. on three occasions staff members simply barged into the room without prior announcement acting surprised to see me there at all. front desk couldn't confirm my internet booking on arrival (or when i checked out early). mass produced buffet-style food seems to be the only option attracting the extended walmart families looking for eat-as-much-as-you-can value. staff are friendly, but poorly trained. lack of attention to detail: unattended litter around walkway leading to chalets.
2010年7月入住 1 晚
Location, Food, rooms and overall staff service
No Room Service
Enjoyed every minute of it. The staff was very helpfull and the reception was always available to help. They organised everything for us including activities from neighbouring places. I enjoyed my stay