位處市中心的小樽旅亭藏群，是探索小樽及周邊景點的完美之選。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 這間酒店毗鄰毛無山展望所, Higashiotaru Hospital, Soenji No Gohyaku Rakanzo等熱門景點。
入住期間可享受高質素的房間設施。部分客房提供平面電視, 免費紅茶, 床上用品, 鏡子, 拖鞋等一流設施，助您掃除一整天的疲勞。 酒店內的温泉 是您忙碌一天後放鬆身心的理想去處。 專業的服務與豐富的特色活動盡在小樽旅亭藏群。
小童由 0 至 2 歲 [包括 2 歲]
完美的世外桃源。私密的環境, 有溫泉、又有播黑膠唱片的休息室。很舒服。房間更是很高級, 清潔用品都是寶格利。
很適合一家人自駕旅遊 員工服務超棒 環境超越五星級
Excellent dinner and onsen”
Although this hotel is a little pricier than most around the area. Do consider that: -they serve a 8-10course dinner with dishes like foie gras, wagyu beef, hokkaido scallops. -they also provide breakfast -free open bar. Alcohol all you can drink. Bar closes at midnight. -shuttle service to the city -amazing public onsen with a view of the mountains.
Nice friendly staffs... good hot spring.. breakfast and dinner was fabulous... will visit again in the near future..
Top Onsen Hotel for Vacation”
This is my second stay at Kuramure, one of best onsen resort in Hokkaido to relaxe yourself after snowboarding. Really decent design and big rooms, actually, should call them suites. I like the bar and library best, good collections of photo albums and comics. Will definitely come again! :-)
A true Japanese experience”
After 5 days at Niseko for skiing, we opted to spend a night in Otaru rather than head directly to Sapporo. The outdoor onsen was breathtaking overlooking a snow capped hill. Needless to say, it was useful to soothe sore and aching muscles. We also took the option for a Japanese dinner which was delicately prepared and served by the most courteous and attentive staff. Great for those wanting a Japanese experience.
Best onsen (hot spring) hotel in Otaru area”
Sorry for my late review, since we stayed there after our snowboarding in Niseko during last snow season, however, Kuramure is really a wonderful onsen hotel I would recommend to everyone ! It is a nice boutique hotel by a famous designer, every detail is well designed. We were staying at a Japanese + Western style room, which is nice decorated and surprisingly spacious with a living room, a Japanese room, a western bedroom and a private onsen tub! It is far more beyond the normal Japan hotel standard! The service and staffs are outstanding, we arrived Otaru-Chikko in the morning, sicne the room was not ready, they drove to train station to pick up our luggage, which was very helpful and considerate. The check-in was sweet, welcome green tea (Matcha) and lovely Japanese candies when you are waiting. The dining at Kuramure also worth to mention, Japanese dinner with seafood served in a private room ! and huge nice Japanese breakfast, wow ! Really love this hotel, and looking forward to staying there again !
Worth every cent, genuine experience, good food, a beautiful place to chill out”
The best way to experience the Japanese hospitality May seems expensive but, take into consideration that it includes 2 full meals (each dinner includes at least 8 dishes!), free alcohol/drinks and access to a beautiful onsen.
The hotel room is old and maintenance requires badly... FO staff sux! ”
Cancelling and rebooting Ming is very usual.... what is the problem .....instead of beating around the bush they should go direct to the point and tell me that my wife’s meal need to be charged ..... Andrew please do have someone speak proper English should you charging top dollars and want to provide excellent service. You tried hard but you need to try harder and do it when n the proper manner !!! Housekeeping and Engineering need to be look it ..... the room lighting was dim but that doesn’t mean the room can be dirty ...... and please use branded amenities instead of wish you washy local cheap stuff ...... aslso bed linen smells ...... Feel cheated not intending to recommend or return any further Sorry the stay was lousy !!
Service is very good.
Our stay at Kuramure Ryokan was awesome! Food was excellent, staff were exceptional and the service was impeccable! Location can be a tad quiet for some but that’s also the beauty of the place. Highly highly recommend this place! :)