hotel was at a good location, clean and friendly staff.
Have to say we were disappointed with Agoda as our booking didn't reflect on the hotel computer when we got there however the staff had accommodated my family of 6 with adequate rooms upon me showing them the confirmation booking. Thank you Lakeview staff but still disappointed with Agoda
2015年2月入住 1 晚
Bed comfortable, Rooms Clean, Hotel Like feeling
It was very unfortunate that I was in a room next to another guest that had to be at the airport 4:00 in the morning. When he started his shower just after 3:00 the shaking pipework woke me up.
Just after I fell asleep again Thabo knocked on my door and when I opened, he came to the realisation that he have just woken the wrong guest and apologised and knocked next door.
Needless to say I couldn't get myself to sleep again then.
I am not the kind of person that likes to complain unnecessary and therefore don't want to be overly negative.
I do realise that Thabo just made a very common human error.
The unfortunate thing is that when One has had an experience like this you automatically judge everything else about the place with a very critical eye.
I would have preferred for Thabo to have reported this indecent to his superior, which would have given the manager the opportunity to personally apologise to me at breakfast.
If he did this then I would have had nothing to complain about.