Fantastic”

Fantastic hotel in the heart of Florianoppolis within reach of all the surrounding beaches by short taxi ride. In the downtown area allowing ride variety of food and shops. Great rooftop pool with jacuzzi and average gym.

comfortable place to stay and enjoybed”

Great views from the pool and close walk to the shopping centre and town.

Floripa's best”

Good as expected, best hotel in Floripa

great price for what you get”

a classic sofitel experience. nice rooms, attentive staff, one could not find a better deal in florianapolis. this hotel is in the city center which could be a deterrence to some people who would like to stay right on the beach. but we rented a car and all the nice beaches are only 5-10 mins away. we went to a different beach every day and it was wonderful. some people prefer to stay on a beach front hotel but then they get stuck at the same beach every day. i was so happy to have stayed at sofitel and explored the whole island by car

Falta treinamento”

Bom dia, eu me decepcionei com o Hotel, os funcionários não estão preparados para recebermos, como exemplo, eu posso citar: a recepcionista me questionou sobre o quarto reservado, no qual eu pedi dois quartos com cama King e eles prepararam com camas de solteiro, e somente foi tomada a atitude de troca apos minha comprovação por e-mail da Agoda; no café da manha não tinha mesas vagas e o colaborador do hotel disse apenas pra que eu que resolvesse; outro ponto, a pessoa da limpeza entrou em meu quarto com a placa de não incomodar...esses são apenas exemplos do atendimento. Fiquei extremamente decepcionado.