烏白高爾夫&Spa酒店 (Oubaai Hotel Golf and Spa)
烏白高爾夫&Spa酒店 (Oubaai Hotel Golf and Spa)
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標準房(特大床) - 睡床 烏白高爾夫&Spa酒店 (Oubaai Hotel Golf and Spa)
標準房(特大床) - 睡床
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8.6
【特色圖集】(共 6 張) 烏白高爾夫&Spa酒店 (Oubaai Hotel Golf and Spa)
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烏白高爾夫&Spa酒店 (Oubaai Hotel Golf and Spa)

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目前有 104 條評價聽聽住客真心話
8.2
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10
屈機 客房質素及舒適度
9.4
83% 旅客會向朋友推薦此住宿
性價比8.1
距離市中心18 Km
位置評分8.6
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9.4
屈機
客房舒適度及質素
行政套房 (Executive Suite)
行政套房 (Executive Suite)
...
  • 房間面積:120 平方米/1292 平方呎
  • 景觀: 海景
  • 1 張特大床
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總統套房 (Presidential Suite)
總統套房 (Presidential Suite)
...
  • 房間面積:190 平方米/2045 平方呎
  • 景觀: 海景
  • 1 張特大床
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小型套房 (Suite Junior)
小型套房 (Suite Junior)
...
  • 房間面積:96 平方米/1033 平方呎
  • 景觀: 海景
  • 1 張特大床
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行政套房 (Executive Suite)
行政套房 (Executive Suite)
...
  • 房間面積:120 平方米/1292 平方呎
  • 陽台/露台
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套房(特大床) (King Suite)
套房(特大床) (King Suite)
...
  • 房間面積:96 平方米/1033 平方呎
  • 陽台/露台
  • 1 張加寬特大床
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Club房(特大床) (Club King)
Club房(特大床) (Club King)
...
  • 房間面積:47 平方米/506 平方呎
  • 景觀: 山景
  • 1 張特大床
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Club房(兩床) (Club Twin)
Club房(兩床) (Club Twin)
...
  • 房間面積:47 平方米/506 平方呎
  • 景觀: 山景
  • 2 張單人床
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標準房(特大床) (Standard King Room)
標準房(特大床) (Standard King Room)
...
  • 房間面積:45 平方米/484 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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海景房(兩床) (Ocean View Twin)
海景房(兩床) (Ocean View Twin)
...
  • 房間面積:46 平方米/495 平方呎
  • 景觀: 海景
  • 2 張單人床
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海景房(特大床) (Ocean View King)
海景房(特大床) (Ocean View King)
...
  • 房間面積:46 平方米/495 平方呎
  • 景觀: 海景
  • 1 張特大床
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住客真心話

來自Agoda用戶(共104條)來自Booking.com用戶(共1370條)
清潔度8.5
設施8.0
位置8.6
客房質素及舒適度9.4
服務質素7.7
性價比8.1
真實驗證評價 | 資料來源: Agoda
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全部評價 (104)
所有房型
顯示 47 份已驗證評價
123
6.0
南非 Ashley
夫婦/情侶旅客
標準房(特大床)
2018年12月入住 4 晚
普通”
Much of the Gym equipment was broken. Recall a treadmill repeatedly stopped in the middle of a session, one or two of the elliptical walkers just did not work and one bike just stayed on program 1. Some of the reception staff did not seem to know what they were doing. One staff member did not even know what putt-putt is when I inquired. She was saying that Oubaai does not have that until we showed her in the holiday book. Last night we advised that we would be departing this morning at 04:00 and we asked if the kitchen could prepare us take away breakfast to which they responded that they would make us a breakfast pack. We arrived at reception at 03:45 and there is no breakfast and we must hear that no one knows about this and that the kitchen only opens at 05:00. This is a really beautiful place but expected a lot more from something that has Ernie Els' name on it. Quite disappointed.
2018年12月18日評價
Dear Ashley We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again and we hope to see you back again in future. Kind regards Res
已於 2018年12月21日回應
烏白高爾夫&Spa酒店
8.4
激讚
南非 Charlene
商務旅客
標準房(特大床)
2018年3月入住 1 晚
激讚”
Gorgeous hotel and rooms where amazing. only let down was that I made a few arrangements with the front desk of which none where followed resulting in my team being late for our appointment and me having to buy then food on the road Even though I paid for a full Breakfast.
2018年3月17日評價
Dear Charlene, Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
已於 2018年5月10日回應
烏白高爾夫&Spa酒店
5.2
南非 Ebersohn
夫婦/情侶旅客
標準房(特大床)
2018年12月入住 2 晚
Not up to standard!”
Not 4 star hotel. Maybe 2 star. When we tried to check in our room wasnt ready only got the room at 15h30. Walk around the hotel lots of shops empty and very untidy. Wood work needs attention urgently. Unacceptable the lack of staff. Room was cleaned the next day after 15h00. This hotel is not up to standard. Stay away. George offers much better for the same money
2018年12月17日評價
Dear Ebersohon We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again . Kind regards Oubaai Team
已於 2018年12月21日回應
烏白高爾夫&Spa酒店
8.4
激讚
南非 May
帶幼兒的家庭旅客
Standard King No View
2018年12月入住 1 晚
Great place but housekeeping could be better”
Pillows need replacement
2018年12月31日評價
Dear Guest We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again and we hope to see you back again in future. Kind regards Res
已於 2019年1月7日回應
烏白高爾夫&Spa酒店
9.2
屈機
印度 Shekhar
團隊旅客
標準房(特大床)
2018年12月入住 1 晚
Excellent location and scenic views”
Good hotel for family stay.
2018年12月20日評價
Dear Shekhar We thank you for taking the time to send us feedback about your recent stay with us. Thanks again and we hope to see you back again in the near future. Kind regards Oubaai Team
已於 2018年12月21日回應
烏白高爾夫&Spa酒店
5.6
英國 Mark
夫婦/情侶旅客
海景房(特大床)
2018年11月入住 1 晚
Not up to Standard”
Very unusual for RSA but not enough staff on reception & porter service was really poor. Those staff that are available are inadequately trained & have no idea of customer service. Suggests poor management & leadership from the top.
2018年12月2日評價
Dear Mark. We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again and we hope to see you back again in the near future.
已於 2018年12月3日回應
烏白高爾夫&Spa酒店
8.0
激讚
英國 Karen
帶大齡兒童的家庭旅客
標準房(兩床)
2018年4月入住 2 晚
Great hotel shame about the staff”
Before I booked our stay I was well aware of the staffing problems and yeah everyone is right. 1st of all the hotel is great we had 2 adjoining massive rooms , very tastefully decorated and spotlessly clean. We were given sea views but bearing in mind the sea is quite a distance from the hotel, the only trouble was the hedge was rather large so it blocked out any sort of view. Our 1st night we didn’t have coffee in the room so phoned housekeeping and they said would bring some a.s.a.p two and a half hours later and another 2 phone calls we eventually received some. The next day after room had been serviced no coffee once again left, no shower gel etc etc I just used my own I couldn’t be bothered with the numerous phone calls again. Breakfast is a strange one R20 for tea/coffee as an extra bit of a cheek I thought and there seems to be no organisation whatsoever apart from that the breakfast offered a good selection. The little cafe overlooking the driving range and golf cub is fab
2018年4月24日評價
Dear Karen. Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
已於 2018年5月10日回應
烏白高爾夫&Spa酒店
9.2
屈機
南非 Jaye
夫婦/情侶旅客
標準房(特大床)
2018年1月入住 1 晚
Beautiful place, comfortable large rooms.”
We will definitely stay here again, good value for money, super large rooms with very comfortable beds and very luxurious. Some of the staff were awesome and some were a bit on the surly side, but all were still helpful. The restaurant Herold's Bistro were very accommodating and the food was good and reasonably priced. Their waterside restaurant has hardly any vegetarian options and no vegan options so we weren't able to eat there. The rooms don't have mini bars and some of the frills like that are missing, but overall it's a wonderfully luxurious place and we will definitely stay again.
2018年1月31日評價
Dear Jaye Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
已於 2018年5月10日回應
烏白高爾夫&Spa酒店
5.2
南非 Mishqoa
夫婦/情侶旅客
海景房(特大床)
2018年9月入住 2 晚
Disappointed”
The hotel is a fabulous and attractive for those loving hotels with a lot of amenities, spa, conference rooms, restaurants, etc. The building needs a lot of maintenance work, the color of building very dark for such a hotel although they might take the area in consideration. The water dams are dirty and one can see that not much is done to keep the place in order. The picture they advertising of the hotel at night is not a true reflection. The rooms although is beautiful, spacious and we enjoyed the interior.
2018年10月1日評價
Dear Mishqua Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
已於 2018年10月15日回應
烏白高爾夫&Spa酒店
9.2
屈機
南非 Oscar
帶幼兒的家庭旅客
海景房(特大床)
2018年10月入住 3 晚
Convinient ”
Beautiful views, all the creature comforts one needs and easily accesible from the airport
2018年10月23日評價
Dear Oscar Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
已於 2018年10月24日回應
烏白高爾夫&Spa酒店
10.0
屈機
南非 HLAYISANI
商務旅客
標準房(特大床)
2018年7月入住 1 晚
屈機”
All darks are in the row! You guys outdid yourselves
2018年7月6日評價
Dear Hlayisani. Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
已於 2018年7月13日回應
烏白高爾夫&Spa酒店
8.0
激讚
南非 John
夫婦/情侶旅客
標準房(特大床)
2018年5月入住 1 晚
超好”
The only problem was there were a few tour groups that were very noisy late at night and from 4.30 in the morning. Breakfast was also not a pleasure also way to noisy I just had porridge and left.
2018年5月13日評價
Dear John, Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
已於 2018年5月14日回應
烏白高爾夫&Spa酒店
10.0
屈機
南非 Suzette
夫婦/情侶旅客
海景房(兩床)
2017年12月入住 2 晚
Memorable”
Wonderful location with peace and tranquil surroundings. Abundant bird life and an ideal location. The breakfast buffet was marvelous. Beautiful gardens and golf course. Friendly staff. Will definately be back.
2017年12月25日評價
Dear Suzette, Thank you for your valuable feedback We’ll most certainly do and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
已於 2018年5月10日回應
烏白高爾夫&Spa酒店
8.4
激讚
南非 Henricus
夫婦/情侶旅客
標準房(兩床)
2017年11月入住 1 晚
We had a good stay at the Oubaai Hotel”
The facilities was excellent but the service was very slow. Examples are our phone did not work to dial for room service, we asked for a shirt to be pressed and this took so long that it made us late for the fuction after we specifically asked how long it would take. At breakfast noboddy served us, there weren't enough glasses, we did not know how the coffee machine worked for capuccinos and when we asked they informed us that it is an extra cost to get one but upstairs in the lounge its free. There were a lot of little irretating things the comes to mind when I thing of the Oubaai Hotel.
2017年11月20日評價
Dear Henricus. Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
已於 2018年5月10日回應
烏白高爾夫&Spa酒店
9.6
屈機
英國 Glenn
夫婦/情侶旅客
海景房(兩床)
2016年12月入住 1 晚
Lovely hotel and views. ”
Lovely hotel staff and surrounds. Nothing too much trouble for staff. We went back 2 days later! Will recommend Agoda as other website charged 600 Rand a day more! PS. It is a drive to the beach. It is Not in Herolds Bay itself.
2016年12月19日評價
8.8
激讚
沙地阿拉伯 abdulaziz
帶大齡兒童的家庭旅客
Club房(特大床)
2016年6月入住 2 晚
Please consider”
The hotel facility is great. The restaurant staff (dinner) some of them were rude. The rooms were spacious. The only problem for mixed kids (male and female) that the toilet (shower) is open to the room. It would be good for privacy to put curtain.
2016年6月13日評價
9.2
屈機
沙地阿拉伯 abdulaziz
帶大齡兒童的家庭旅客
Club房(兩床)
2016年6月入住 2 晚
Please consider”
The hotel facility is great. The restaurant staff (dinner) some of them were rude. The rooms were spacious. The only problem for mixed kids (male and female) that the toilet (shower) is open to the room. It would be good for privacy to put curtain.
2016年6月13日評價
8.7
激讚
南非 Khatija
夫婦/情侶旅客
2014年4月入住 2 晚
Relaxing”
World-class golf course, plush surroundings, the Spa
We had a lovely relaxing two nights at the Hyatt Regency Oubaai. Beautiful hotel, set on a cliff with panoramic views of the ocean. Everything was really great and commendable about our stay- the room, spa, breakfast and club lounge. We heard good things about the golf couse, but didn't get to experience it ourselves. The only negative aspect that we experienced was that the hotel is surrounded by homes on the estate, so instead of seeing nature/ the golf course/ the ocean, you see private homes, and the ocean a distance away.
2014年5月13日評價
10.0
屈機
南非 Essop
夫婦/情侶旅客
標準房(特大床)
2018年8月入住 1 晚
most relaxing atmosphere and elegent”
chris at front desk was exceptional
2018年8月11日評價
Dear Essop. Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
已於 2018年8月13日回應
烏白高爾夫&Spa酒店
10.0
屈機
南非 Pieter
夫婦/情侶旅客
海景房(特大床)
2018年7月入住 2 晚
World class !”
Enjoyed the view, food and golf.
2018年7月30日評價
Dear Pieter, Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
已於 2018年8月13日回應
烏白高爾夫&Spa酒店
123
人氣爆燈,唔好再等!

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