那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣 (Palazzo Caracciolo Napoli - MGallery by Sofitel)

那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣 (Palazzo Caracciolo Napoli - MGallery by Sofitel)

112, Via Carbonara, 歷史中心, 那不勒斯, 意大利, 80139
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 那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣 (Palazzo Caracciolo Napoli - MGallery by Sofitel)
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     那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣 (Palazzo Caracciolo Napoli - MGallery by Sofitel)
    【特色圖集】(共 46 張)
     那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣 (Palazzo Caracciolo Napoli - MGallery by Sofitel)

    住客評價

    8.1
    激讚
    /10
    ( 56 條評價)聽聽住客真心話
    9.0
    簡直一塵不染

    住宿特色

    人氣設施服務

    • 570米至公共交通

    • 機場接送

    • 桑拿

    • 蒸浴室

    超好
    位置得分
    7.1
    查看地圖
    地點超好 - 距離市中心20米
    鄰近
    熱門
  • Chiesa dei Santi Apostoli70 m
  • 聖喬凡尼教堂200 m
  • Chiesa di Santa Maria Donnaregina Nuova210 m
  • Museo Diocesano Napoli210 m
  • 聖瑪麗亞唐娜里及亞舊教堂260 m
  • 大教堂270 m
  • 卡普阿諾城堡270 m
  • 弗爾米埃羅教堂290 m
  • Duomo di Napoli300 m
  • 聖真納羅石塔320 m
  • 性價比8.1
    距離市中心0 KM
    位置評分7.1
    最近機場拿坡里國際機場 (NAP)
    距離機場3.2 公里
    客房選擇
    9.0
    激讚
    客房舒適度及質素
    高級房(兩床) (Superior Twin Room)
    高級房(兩床) (Superior Twin Room)
    ...
    • 房間面積:23 平方米/248 平方呎
    • 景觀: 城景
    • 2 張單人床
    輸入日期以查看價格
    小型套房(雙人床) (Junior Suite Double Bed)
    小型套房(雙人床) (Junior Suite Double Bed)
    ...
    • 房間面積:24 平方米/258 平方呎
    • 景觀: 城景
    • 1 張雙人床
    輸入日期以查看價格
    高級雙人房 (Superior Double Room)
    高級雙人房 (Superior Double Room)
    ...
    • 房間面積:18 平方米/194 平方呎
    • 景觀: 城景
    • 1 張大床
    輸入日期以查看價格
    豪華雙人房 (Deluxe Double Room)
    豪華雙人房 (Deluxe Double Room)
    ...
    • 房間面積:24 平方米/258 平方呎
    • 景觀: 城景
    • 1 張特大床
    輸入日期以查看價格
    豪華雙床間 (Twin Deluxe)
    豪華雙床間 (Twin Deluxe)
    ...
    • 房間面積:23 平方米/248 平方呎
    輸入日期以查看價格
    行政小型套房 (Executive Junior Suite)
    行政小型套房 (Executive Junior Suite)
    ...
    • 房間面積:40 平方米/431 平方呎
    輸入日期以查看價格
    高級雙人房 (Double Superior)
    高級雙人房 (Double Superior)
    ...
    • 房間面積:18 平方米/194 平方呎
    輸入日期以查看價格
    小型雙人套房 (Junior Suite Double Room)
    小型雙人套房 (Junior Suite Double Room)
    ...
    • 房間面積:25 平方米/269 平方呎
    輸入日期以查看價格
    Superior Room 1 Queen size bed
    Superior Room 1 Queen size bed
    ...
    • 可吸煙
    輸入日期以查看價格
    Exclusive Junior Suite with duplex layout
    Exclusive Junior Suite with duplex layout
    ...
    • 可吸煙
    輸入日期以查看價格
    有問題想問 那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣 (Palazzo Caracciolo Napoli - MGallery by Sofitel)?
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    認識那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣

    認識那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣

    簡介

    隱藏部分

    設施 & 服務

    隱藏部分

    附近生活圈

    這裏顯示的距離為地圖上的直線距離,實際距離或有不同。
    隱藏部分

    附近好去處

    這裏顯示的距離為地圖上的直線距離,實際距離或有不同。
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    住宿政策

    隱藏部分

    實用資訊

    隱藏部分

    住客真心話

    來自Agoda用戶(共56條)來自Booking.com用戶(共673條)
    清潔度9.0
    設施7.3
    位置7.1
    客房質素及舒適度9.0
    服務質素8.5
    性價比8.1
    真實驗證評價 | 資料來源: Agoda
    所有語言
    全部評價 (56)
    所有房型

    篩選包含以下關鍵字的評價: 

    顯示 45 份已驗證評價
    123
    9.0
    屈機
    Linda,來自中國
    獨遊旅客
    高級房(兩床)
    2013年11月入住 3 晚
    服务态度很好,很想再去一次,令人印象深刻”
    服务很好,很干净,非常好找
    2014年5月26日評價
    2.0
    Billie,來自澳洲
    夫婦/情侶旅客
    高級雙人房
    2018年2月入住 2 晚
    接受到”
    We didn’t stay here I booked the wrong dates
    2018年9月5日評價
    7.2
    超好
    Paul,來自英國
    夫婦/情侶旅客
    高級雙人房
    2018年7月入住 1 晚
    Really average ”
    Breakfast was disappointing. This hotel is not far from the station but it’s not the best area. The rooms are really small and the air con is not great. The hotel is not a great option.
    2018年7月22日評價
    Dear Paul, Thank you very much for your preference while staying in Naples. We are regret if our breakfast with its wide selection of local products and Neapolitan specialties did not meet your expectations, if you had reported it to us, we wuold have been pleased to satisfy you with any request. As for the room, Palazzo Caracciolo dispose of 146 rooms, different one from the other, able to satisfy all our guests preferences, we are sorry that you may have not enjoyed your room, and would have been eager to offer a different accommodation, had we known of your dissatisfaction. Palazzo Caracciolo is located in the middle of the old town, this neighborhood is an exceptional point to enjoy the heart of Naples and to live an authentic experience; we really hope you will be returning in the future in our beautiful city so that we can meet personally and share special tips over the hidden gems of this city. Warm regards Martina Somma Assistant to GM
    Show more
    那不勒斯卡拉喬洛宮酒店 - 索夫特美憬閣
    10.0
    屈機
    Shantell,來自美國
    團隊旅客
    豪華三人房
    2018年6月入住 2 晚
    Excellent ”
    We very much enjoyed our stay and there were two jacuzzis so it was relaxing. Service was always great too.
    2018年6月25日評價
    10.0
    屈機
    Shantell,來自美國
    獨遊旅客
    豪華雙人房
    2018年6月入住 2 晚
    Spectacular ”
    The room service and staff were amazing.
    2018年6月13日評價
    4.0
    Taylor,來自美國
    夫婦/情侶旅客
    高級房(兩床)
    2017年7月入住 1 晚
    Subpar hotel ”
    Walking into this hotel we thought it was going to be really nice, but the rooms were kind of run down and sparse. We ate in the hotel restaurant because the area is so sketchy we didn't want to walk around especially in the evening. Most of the nearby restaurants are in a maze of isolated alleys. The staff in the restaurant were pretty rude especially when my husband walked in with shorts on and the host's eyes looked like they were bugging out of his head. My husband changed and we ate there, but the food was standard hotel food probably one of the few subpar places we ate which was comical considering they acted like it was such a fine establishment. Luckily we only had to stay one night to catch an early flight .
    2017年7月29日評價
    9.2
    屈機
    Jean,來自英國
    夫婦/情侶旅客
    高級雙人房
    2017年5月入住 1 晚
    Very comfortable ”
    Clean, smart, convenient. All good
    2017年5月23日評價
    6.0
    Richard,來自澳洲
    團隊旅客
    豪華雙人房
    2017年4月入住 2 晚
    Mixed, it's OK”
    Rooms were comfortable, location is OK depending on your plans. Staff were helpful without being assertive. Breakfast really bad--sub standard and there's no pool or terrace.
    2017年4月13日評價
    10.0
    屈機
    John,來自美國
    夫婦/情侶旅客
    高級雙人房
    2016年11月入住 1 晚
    Historic Napoli”
    Excellent location to visit the historic area of Naples. Room was clean and up to date. Breakfast was incredible. Staff was super attentive. Restored palazzo setting was great.
    2016年11月18日評價
    7.6
    超好
    albrecht,來自德國
    商務旅客
    小型套房(雙人床)
    2016年9月入住 1 晚
    good location , slightly overpriced”
    a good place with friendly staff , though the price is on the higher side which does not reflect in the roomquality....but its not easy to find good prices in naples
    2016年9月30日評價
    4.0
    Breton,來自法國
    夫婦/情侶旅客
    高級雙人房
    2016年7月入住 1 晚
    Beautiful hotel but awful location”
    Great rooms with huge bathrooms and comfortable bed. Beautiful hotel. Location is very dodgy and I would not advise anyone to venture in the area after dark.
    2016年8月17日評價
    8.8
    激讚
    David,來自美國
    夫婦/情侶旅客
    2016年6月入住 1 晚
    Loved it”
    Wonderful building, felt safe. Really good service from staff, over the top helpful. Close enough to airport to be our departure last night hotel for early flight
    2016年6月12日評價
    7.7
    超好
    Chan,來自英國
    夫婦/情侶旅客
    高級雙人房
    2015年5月入住 1 晚
    Good value for money if you're ok with location”
    Overall ambience, reasonable rates and cleanliness
    We stayed just for one night in transit to Capri. The hotel is very comfortable but just that it's not in the city centre of Napoli.
    2015年7月22日評價
    9.0
    屈機
    Evelyn,來自美國
    獨遊旅客
    高級房(兩床)
    2015年6月入住 10 晚
    Safety and Value”
    Hotel safety, location is full of character, well kept building.
    Second time to stay at Palazzo Caracciolo. Last year stayed 2 nights, June 2015 stayed 10 nights. Two women vacationers over 50. Though neighborhood is a bit rough using safety common sense we were able to enjoy a glimpse into the average Napoli life. We walked all through the central historic district. Walked to Garibaldi Station to get metro and also train to Sorrento. In Sorrento took Bus to Almafi and Positano. Every afternoon came back to Palazzo Caracciolo beauty and felt safe. Staff is professional and very helpful at front desk. Housekeeping service is exceptional, laundry was perfect. Comfort level is wonderful. I would go back again without thinking twice. Value exceeds price.
    2015年7月1日評價
    4.0
    martin,來自澳洲
    獨遊旅客
    高級雙人房
    2015年5月入住 2 晚
    The staff are useless”
    rubbish tell u can breakfast than charge u on the out bill liers
    2015年5月23日評價
    9.3
    屈機
    Douglas,來自英國
    夫婦/情侶旅客
    高級雙人房
    2015年4月入住 3 晚
    Stunning Hotel”
    Room, design, decor
    Stayed for 3 nights, fantastic hotel with great attentive staff.
    2015年4月16日評價
    9.7
    屈機
    Nelson,來自澳洲
    夫婦/情侶旅客
    高級雙人房
    2015年3月入住 3 晚
    Pristine hotel in the midst of mess”
    Cleanliness, staff performance, location
    Naples has got to be the most dirty city ever! We walked down the streets and felt very scared for our body pouches with our money inside. Random people will come really close to you. Naples is a beautiful city, if you can ignore the mess. We loved the bustle and history of the city, as well as being the gateway to Sorrento and the Amalfi Coast. The hotel itself was a holiday away from the garbage piling up on the streets. It was clean, the staff were professional and helpful, and the breakfast options were huge. We stayed in a loft with some stairs that led to the bedroom, that was interesting. We had breakfast and cocktails at night in the main dining hall and it was an amazing experience. However, if you don't smoke, you might find the smell off-putting. Because the 'tent' wa as covering the ceiling, my wife couldn't take the smell of the cigarettes. All in all, an amazing stay! It was a very sweet part f
    2015年3月25日評價
    8.0
    激讚
    Elizabeth,來自美國
    獨遊旅客
    高級雙人房
    2014年9月入住 6 晚
    Modernized Palace”
    Beautiful, everyone knew where it was, interesting neighborhood
    Some have said the staff were cold, but I think they were often baffled by travelers' expectations. With a few smiles to soften them up, I found them friendly and accommodating. They need training in mastering more of the facts of this intricate city, such as opening and closing times of sights, but they were always glad to check on the internet. Not everyone was profient in English, especially at night, but the day clerks did speak English well. The restaurant is excellent,and as I am alone and old and hesitated to walk the neighborhood at night, I was happy to enjoy dinner in the lovely candle-lit courtyard. Size of portions was fine for me; younger people might find them small. Yes, internet was below par. Probably not the fault of the hotel, but the system. I would love to go back.
    2014年9月26日評價
    8.3
    激讚
    Caroline,來自法國
    夫婦/情侶旅客
    高級雙人房
    2014年4月入住 1 晚
    Lovely cosy room but staff needs improvement...”
    Cozy room, central location
    We stayed one night in a Superior room at the Palazzo Caracciolo just after the Easter weekend and the quality/price ration was hence very good as it was off-peak. The room was spacious and lovely with a very cozy feel and a comfortable bed. The negative points though were that the staff was not very friendly and seemed to think that professionalism excludes friendliness and making guests feel welcome, we noticed that immediately when we checked in. The second day was definitely worse when we went to the restaurant for breakfast and were not even greeted by the only waiter who then refused in a very impolite way to give us another table after he had quickly assigned us a table just next to the opened restaurant door (the day was grey and windy and we even wonder how a table could have been placed just at the entrance of the restaurant where everyone is walking in and out). The breakfast room was not full and a few tables just needed to be cleaned up but the waiter clearly didn't want to bother. A second waiter showed up after a while, however the service was terrible (no refill of sugar and jams on the table neither before nor after we sat, same thing with forks, knives etc...). That spoilt our whole image of the hotel and despite we really liked the room we're not sure we'll be back in that hotel.
    2014年5月1日評價
    8.7
    激讚
    KA,來自香港
    夫婦/情侶旅客
    高級雙人房
    2013年7月入住 2 晚
    A hotel with nice decor and great breakfast buffet”
    Central location, nice ambience, good breakfast buffet
    The experience of my stay was great as the room we stayed was nicely decor with warm ambience. The foods provided in breakfast buffet were delicious and with quite a number of varieties, including four choices of fresh juices, fresh fruits, Parma ham, different choices of pastries and cold cuts. The hotel is centrally located within walking distance to Stazione Napoli Centrale where we could take trains to Pompeii.
    2013年7月14日評價
    123
    人氣爆燈,唔好再等!

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