We had a short stay in Luxor but were greatly assisted with any problems by the reception staff, particularly Eslam and one of the other concierges (sorry we didn’t get his name), who was an amazing help to us.
The hotel has a great location, amazing breakfast selection and many facilities. Very safe and comfortable.
2018年10月入住 2 晚
Air-conditioning not functioning”
We booked the hotel for 2 night, we understand that summer is a bad time for egypt tour but we never expected that our room's AC was not functioning.
We try to wait for 1 hour to cooling down the heat but it fails, we have asked the staff repeateadly to check on the AC but they did not come and check.
After this incident, we realise that the hotel corridor was also hot, they just open up the window.
The worst thing is, the cleaning service was not done until 4 pm which is not a good practice for 3-4 star hotel.
Hopefully the staff realise it and pay attention to details.
The only positive thing is the luxury pool.
2018年8月入住 4 晚
Haven in the city”
The room was spacious, and very clean, air conditioning quiet, two pillows per guest and a great garden view from the balcony. The grounds are beautiful and you share the facilities of the more expensive Winter Palace, so you have use of the refreshing pools. Great value and located close to the town, Luxor Temple and Nile.
2018年8月入住 2 晚
Nice place for relax ”
Good location, clean , safety. Big swimming pool.
2018年7月入住 1 晚
Great Hotel with even Greater History”
Hotel was in a prime location and within walking distance to the city's center, Luxor Temple and Souk. Hotel was clean, wifi was strong and staff were helpful. In addition to everything one would expect from a 5 star hotel, this hotel comes with a long and rich history. Do explore the hallways and corridors to learn more about Egypt's history.
2017年12月入住 2 晚
Great location, staff and hotel ”
Recommend this hotel in luxor due to its great location. Attractions nearby and it's close to city center.