We had a good time...staff was friendly....liked the fact that there was WiFi...although it stopped working a few days before we left.
2014年12月入住 1 晚
Poor customer service”
1. It was reasonably priced for the time of year.
2014年3月入住 10 晚
Early morning run in the vineyards ! Great. Rooms good.
2014年1月入住 3 晚
Excellent Hotel, Great Service, Clean Roooms.”
Room Size, Location and Freindly Staff
Really enjoyable, pleasant and relaxing.
The staff are very welcoming and assisted us with any/all queries from before we checked in till check out.
The location was good and the service was excellent. The rooms are spacious and clean.
2014年1月入住 1 晚
Clean and comfortable 1 night stay.”
Nice rooms, lovely interiors, clean
Comfortable. Not suitable for very young children as the apartment we had, had a very high staircase with the children's bedroom upstairs which was fine for our kids who are 6 an 7.
2013年12月入住 5 晚
Comfortable but not worth the money I paid for it.”
Airconditioning, buffet breakfast and Satellite TV
It was ordinary. The room had no microwave although it was a self catering and I hated that, the lounge area didnt have a couch and it was uncomfortable to sit in the two chairs avialable. We stayed close to the staff quarters and the staff was noisy and this was inconsiderate. The facilitites were not 100% clean. There were broken bottles and plates left for days in the corridors as well as ironing board and iron. It was just ordinary and I wont be back there anytime soon.
2013年11月入住 5 晚
Very warm and comfortable ambience ”
peaceful surroundings, lovely ambience and warm atmosphere
very pleasant, very comfortable and cosy atmosphere
2013年5月入住 1 晚
Good, Friendly, Excellent service, food is good, Will definitely recommend to other travellers
2013年3月入住 4 晚
Suburban/Countryside residence as much as hotel”
It's location is relaxed in the vineyards; rooms are large and open loft-style; some nice touches
For its positives, there are some oddly missing details - ones that could be easily corrected. Minor fixes in walls, lack of a little toiletries packet come to mind. Wireless was relatively slow for a business hotel. Still, a relaxing time for a conference and the staff were reasonably attentive.
2013年1月入住 2 晚
Lovely Hotel , Could not get the room we booked”
Was dissapointing to find out that the room we booked was not available, We were put in a smaller room.
The fact that your company blocked an amount on my account is not great as Im still awaiting the reversal back into my account since I have checked out 5 days ago.
2012年1月入住 2 晚
Just plain average ”
Pool, even though no one at the hotel could tell you if/when it closes
Not a bad visit, but definitely room for improvement. especially in terms of service levels. Hotel is completely understaffed during the day [we were there over a weekend!] and employees could do with some training on the basics as how to respond to basic questions such as 'How big is your medium pizza?'. Revert: 'It's between our medium and our small!'. All in all, lots of respect for the assistant manager who went above and beyond to assist staff during rush hour on a Saturday afternoon > on both bar duty as well as taking meal and drink orders. During our weekend stay, the general manager was never to be seen or heard of.
2012年1月入住 3 晚
service with a smile
spent a weekend at the hotel. very impressed with service from the check in staff all the way to the cleaners. on monday morning as i was checking out, the check out staff reminded me to have breakfast before i left. this is what i call service
2012年1月入住 2 晚
very nice !”
what a wonderful hotel , friendly staff and received a up-grade after already paying peanuts on agoda !! will go their anytime ! breakfast was superb !!