Unfriendly, unhelpful and opportunistic.
We were met with an offish, angry and clearly inhospitable attitude and criticised for making an "impossible" booking,
I tried to keep my calm but his difficult nature and threats wore thin very quickly. He refused to supply us with what we had booked (and paid) for! -
Unfortunately within this hour of argument, I did stoop to his level, and insults were traded in both directions (never have I dealt with such a frustrating individual: absolutely no hospitality, PR or interpersonal skills, in addition to zero understanding of online booking platforms, the service industry nor human decency!!)
He charged my card, told me I could leave and forfeit the money. Under duress we stayed, with a roll-in bed added to an already tiny and poorly appointed room. We left early the next morning, as soon as we possibly could.
Having read previous reviews I expect a defensive, verbose pseudo-intellectual retort accusing me and my friends of all sorts of things. Go ahead, your defensive responses to previous reviews say more about your own character than anyone else's and are quite a clear indication of who has some explaining to do.
I can only urge people to never stay here. And no one to buy this business (note this house +/- business is up for sale, makes me wonder if he just no longer gives a damn!).
2015年1月入住 1 晚
Great room, perfect location, lovely pool
Comfortable stay. Will be back
2014年10月入住 2 晚
awful, too weird, dirty, scary, small”
- owner told us that check in at 18h is not acceptable!!! what???
- no hot water in shower
- minibar greasy
- cable everywhere in the room
- entry code changed without informing us : we came back after diner and we can't enter our rooms! we should ring the bell to have the new code with the owner
- room really dirty
- photo are not at all as it is
- rooms really small and scary and dirty
- no hot water in shower!!!!!!! at all
don't go there you will be very disappointed
2014年2月入住 1 晚
leaving, leaving, leaving
2014年2月入住 1 晚
Great, very central and knowledgable staff”
Location, comfort, pool
Good very friendly local feel and lovely location nice family feel and style
Gardens and pool; clean and comfortable room on ground floor with pool view; friendly, knowledgeable and helpful, staff.
We had four very comfortable and relaxed days here. We loved that the room was clean and comfortable, near the entrance, on the ground floor and just a few steps from the pool. The staff were really so friendly and helpful, with lots of good local knowledge and advice. The Guest House is just two minutes' walk from lots of good restaurants, markets and shops, as well as the start of several local wine tours. We didn't want to leave, and would be really happy to go back another year.
2013年7月入住 1 晚
Great "Stoep" area.”
Great Stoep area, lovely pool and friendly staff
The Guest house has got great potential, but needs a bit of TLC.
2014年3月入住 3 晚
Ein paar wunderschöne tage”
Lage, Garten, Freundlichkeit
Wir wurden sehr freundlich empfangend und hatten ein sehr schönes zimmer mit Whirlpool im Zimmer.
Der Garten ist wunderschön angelegt und von außen nicht einsehbar.Nur wenige Minuten entfernt von der Hauptstrasse in der sich tolle Lokale und kleine Geschäfte befinden
2014年11月入住 2 晚
Beliggenhed, dejlig pool
2014年12月入住 14 晚
Zwembad, Ligging, ruime kamer
Leuk en veelal rustig kunnen verblijven in het guest House.
Dichtbij het dorpje