Bad! I stayed in the hotel for 2 nights, the room was smelly, feel like sleeping in a dirty toilet. I changed room on the second day both room smell badly.
The room has no soundproof, I couldn't sleep the first night there, peopel talking loud outside their rooms at 1am. You just hope your neighbor is quiet.
The tooth brush package they offer was dirty, and one package was even opened!
The service wasn't good either, receiptionist were chatting to each other when I was waiting to checkout, finally they finished chatting , half way doing me checkout, she picked up a phone call and walked away, and another girl came to replace her , but don't know where we upto the checkout process, and started all over again.
I don't know how this hotel being rated 4 star, the rating shouldn't only be based on the room size and the building, but the real stay experience, it's worse than the no star rating motels I stayed in
2013年12月入住 3 晚
enjoy, comfortable ”
wifi, large room and comfortable bed
Overall good experience, very close to the beach. behind the hotel there are some fruit stalls which price is reasonable.
2013年12月入住 1 晚
view, price location
hotel is dated.. right in central Sanya bay. near to eartry and transport is very easy.
2013年6月入住 4 晚
hotel was very chinese not really foreign friendly”
great lobby, room was nice beach accross the road
To be honest i wont be going again, the chinese guests were outrageous at breakfast time, grabbing and loading up their plates no consideration for others, wasting so much food. The hotel staff at the pool tried to charge us for using the lilo, we reported this and we were not charged, but had we not have done he would have continued harrasing us.
Not recommended to foreigners, this is a chinese hotel, two names one to attract foreigners and the other one for chinese, its a chinese only hotel!!!
2013年6月入住 1 晚
the staffs are very kind.”
clean, suitable, convenient
2013年2月入住 1 晚
cosy and nice environment”
good location, good sized room
2013年4月入住 3 晚
Close to the beach but would not say 5 star”
proximity to the beach, relatively cheap price, hostel across the street is great
2012年12月入住 9 晚
Close to the beach, room is big”
Close to the sea
Do not recommend to stay , no englih speaking at the reception, service is not good
2012年12月入住 8 晚
Very nive hotel”
Big size room, PC in the room
location is very close to the airport, if you take a taxi it will be cost room was clean and the cleaning service is good. if you need to visit any place, the hotel provide a taxi (300¥ for 8 hours), good location from the center and beach.
one minus : wifi is only in the lobby but in the room you can use pc with acsess to the internet.
good hotel: price = quality
2012年9月入住 7 晚
Nice hotel no english speaking people”
Pool, western restaurant and location
At the beggining they did not give me the room I reserve, so I was very angry. I try to explain the problem, they change us to another room also bad. The next day, complain again and they give me a better room. then the rest of the holiday was very good. The pool was very relaxing and walking to the beach just in front of the hotel very convenient.
I recomend to stay in a deluxe room,and above. The superior rooms are not clean and the bathroom is very uncomfortable.
Don't eat the hamburger in the restaurant, is not good.
2011年12月入住 2 晚
Room was spacious”
Close to the beach
Overall the hotel is good but the services was average, in fact the receptionists were not helpful
2011年11月入住 1 晚
Reasonably priced but not up to standard”
close to airport and room is spacious
I would not book in this hotel.At arrival they could not find our reservation .After 10 minutes they finally did and then they gave us a room, and we need to spend 15 minutes waiting for it to get ready.
The toilet is not quite clean and there is moses growing on the ceiling. Yuck!
2011年7月入住 2 晚
I would not book in this hotel.At arrival they could not find our reservation .After 10 minutes they finally did and then they gave us a room that was still occupied.All our 4 rooms had ugly views and windows were very dirty.This not a good hotel.
The only thing I liked was the small swimming pool(1.6m deep)
2011年4月入住 2 晚
Very poor concierge service”
Close to the airport
Me and my family checked in this Sanya La Costa hotel on April 1 and checked out on April 3. I don't recommend this hotel because they made me and my family having a very very bad experience in Sanya.
2011年3月入住 3 晚
very nice hotel”
clean , green , friendly , peacefull
nice hotel. roms are very nice furnished and comfortable. one have both seaview and a green tropical garden view.
2011年2月入住 2 晚
New Nice Hotel”
New, clean, just in front of the beach, rooms are big
Very nice place, the rooms are big & very clean, nice room design, and the balcony overlook the swimming pool. We really enjoy our stay there.
2011年2月入住 2 晚
Comfortable new hotel”
Great location for beach visitors
A very nice, new hotel. Room is big,spacious, clean, furnitures are new and nice design. With the sea view & overlooking the swimming pool & garden, it is a perfect place for relaxing.
2011年1月入住 1 晚
Nice hotel and nice room”
Right next to the beach
We enjoyed our stay at the hotel, for the price, we thought the hotel was very nice and was convenient to get to the beach. The hotel helps you book a nice taxi (which costs a little more). It has a nice outdoor swimming pool and a good view if you face the beach. Overall we liked this hotel, but the opening from the bathroom to the bedroom was a little awkward if you aren't a couple.
2011年1月入住 2 晚
Beautiful hotel friendly staff”
Close to beach, beautiful pool, no need to leave hotel except for shopping.
we stayed six days. the staff were very helpful and always found someone who could speak english when we got stuck. was suprised to find hotel staff on beach looking after la costa sunlounges and staff. the restaurants were very good with a great selection of western and english foods (even cocoa pops) the rooms were very comfortable and clean. lots of tv channels including hbo! we would recommend this hotel to everyone. about to go to town for shopping and 2 rmb on the bus.
2011年1月入住 3 晚
Nice big room, nice swimming pool
no english speaker' staff, poor breakfast, location could be better
Location is near Sanya bay. Dadonghai bay and Yalong bay are much better then Sanya bay.
As a matter of fact it takes 15 min to Sanya nightlife center by taxi (40 RMB), 20 min to Dadonghai bay (50 RMB) and 45 min to Yalong bay (best beach - 80 RMB).
Staff do not speak any english, only chinese and maybe little russian (many russians around)
Food is poor, both for breakfast and for friday night BBQ
2010年12月入住 4 晚
Room With a View”
The romm was spacious and clean
The minibar was not working
over all the hotel was very nice. everything was clean and the room it self can be business and romance. the view of the sea from our room was great. especially at night my girl friend and i sat our side in the balcony having a glass of wine listening to the wave and our music, it was great. around the hotel there is a small shop that you can buy drinks and there is also a store that is on the 1st floor of the hotelhowever they did not have much. the pool was nice, not alot of people, water was clean. the breakfast that the hotel provided was not to my taste. it was very chinese, not that i don't like chinese fool, it was just not nicely done. i am not sure if i will be visiting san ya again however if i visit again i might try another hotel.
2010年11月入住 1 晚
very new hotel”
the facility in the hotel is brand new. and the service is good in terms of attitude. btw, very clean.
the management of operation sometimes is chaos. the food is just ok.
The hotel is very new. and the service is good with positive reaction from hotel service people. It is very clean and very nice to stay in the room. A beautiful swimming pool and a nice bar in the water. the beach is very close with very nice sand. however the food is just ok with average quality. and the dishes in the morning cannot be cleared in time. feel a little bit chaos of the hotel operation management.