入住登記：14:00起， 退房時間：直至12:00。你可於預訂時要求提早辦理入住或延遲退房，但是否可行需視乎空房情況而定。於指定時段以外登記入住或退房或需額外付費。 酒店可為客人提供入住前和退房後行李寄存服務。 前台全日（日間或晚上）均開放服務。
七梯田酒店很容易從機場到達。實際上，你甚至可以提前預訂機場接送服務，以更省心。只需使用預訂表格的「特別要求」欄位告知酒店你需要接駁服務，他們就會透過Agoda訊息服務與你聯絡。 對於那些希望自駕的客人，七梯田酒店內有停車場，如果第一個停車場已滿，附近還有其他停車場。 酒店提供便利的自助泊車服務。 如果你正在搜尋遊覽檳城的便捷私人交通工具，酒店可以為你安排的士服務。
最靠近七梯田酒店的火車、地鐵或巴士站是Pengkalan Raja Tun Uda巴士總站，距離為710米。
七梯田酒店位於喬治市，該區以Kebaya、Antarabangsa Enterprise和The Alley Penang等優質餐廳而聞名。
七梯田酒店位於喬治市區，靠近新光商城、1st Avenue Mall和Areca Books等一流購物地帶。
七梯田酒店的住客可輕鬆到達位於喬治市的檳榔土生華人大廈、Cheong Fatt Tze - The Blue Mansion和邱懸空寺。
七梯田酒店位於喬治市內，因此位置方便，靠近包括Depoh Kerajaan Pulau Pinang和Bukit Olivia在內的自然景點。
七梯田酒店提供高品質住宿和優質服務，讓您到訪檳城依然感覺賓至如歸。 這裡距離市中心僅1 km，離機場也不過40分鐘的路程。 這間酒店毗鄰檳城華人大會堂, 荷蘭總領館, 觀音亭等熱門景點。
七梯田酒店的周到服務和一流設施讓您此行難以忘懷。 酒店擁有一系列特色服務，例如所有房間免費 Wi-Fi, 24 小時保安, 每日客房清潔服務, 紀念品店, 的士服務。
酒店16間客房分佈於2層樓，平面電視, 額外浴室, 額外洗手間, 晾衣架, 免費即溶咖啡等設備會在部分房間提供，讓住客倍感稱心滿意。 在繁忙的一天過後，不妨到酒店的室外游泳池放鬆一下自己。 專業的服務與豐富的特色活動盡在七梯田酒店。
初七至初九一家四大人入住Stewart room 入面既裝潢非常有古典氣派 ，有兩層仲有個露台。 早餐係每人一個set 試左egg benedict 同big breakfast（ 係一個all day breakfast )都好味 set仲有生果,果汁同茶or啡 朝早嘆下個早餐已經好開心，當然唔食西式可以揀Malay style 既早餐 因為有日係天公誕，所以bonus係係露台見到附近既煙花，好大好震撼😀 整齊都好乾淨，air con非常強勁，房間都好乾淨，甚至覺得好過之後KL間酒店，服務員都有禮，如要挑剔係有次問佢拎多條毛巾就有少少污漬。 絕對值得入住！🎉🤠😀
浴室大而無當，應設浴缸，冲完涼全地濕，去水又差。 wifi 很差，反映後都冇大改善。 床上沒有披，叫了服務員，很久才拿來。
特色, 美麗, 有文化氣質”
飯店很美，但周遭環境很吵。” 飯店本身很美，服務也很好。泳池1.2米深，不適合小小孩玩水。 飯店位在出入份子複雜的區，晚上常有人喝酒聊天吵鬧到半夜，影響睡眠品質。附近有一間廟，燒香的味道偶爾會傳過來，不太好聞。
Georgetown Heritage Boutique Hotel”
We spent a long weekend at the hotel and were very much welcomed by the professional staff. The hotel itself was beautifully designed and the decor and ambience transported us to another time and place. Together with the excellent and friendly service from everyone, it made for a relaxing and memorable time. A special thank you to Nurul, Jason, the bar team (who made excellent cocktails), the waiting staff and the cleaning crew for always being accommodating, helpful and friendly. The only reason we have not given it 5 stars is because it does not have the full facilities of a 5 star hotel otherwise this is a lovely and luxurious place to stay in order to live the heritage Georgetown experience. After reading some of the less than positive reviews here, I think it is fair to say that this more of a getaway luxury boutique hotel for couples, friends or families with older children rather than a business or a family hotel for young families.
I was choosing between the Oriental & Eastern and Seven Terraces when I booked and glad I chose the latter. Not only the obvious reason of its exquisite style and history, but also for its location and hospitality. Seven Terraces is located at the heart of George Town, what one could consider as downtown. It is in walking distance from the Peranakan Mansion. Having a convenience store nearby is also a plus in this area of town. The furniture setting is dated with heritage like it's suppose to be and the restaurant Kebaya is one of the most extravagant Nyonya dining experience. But above all, it's the personal details that made a difference. If you are in for an exotic experience with all the services expected from a five star hotel, look no further.
A very nice heritage hotel.”
The hotel is converted from 7 old shops built in Southern China architectural style. We lived in a duplex room well designed and decorated in old styles. If you like heritage buildings, this is an ideal choice for you. The hotel also has a very nice restaurants serving fusion food.
Historic and welcoming! Highly recommended”
based in the historic heart of UNESCO listed George Town..the boutique hotel has been lovingly restored. The beauty of the accommodation is matched by the personal service rendered by warm representatives...Robert,Jane, Wendy just to name a few. It's home away from home ...very sweet aftertaste...
One of the best hotel in Asia ”
We had a pleasant stay at the Seven Terraces. It is located at the heart of Gerogetown, right next to St. George Church. Walkable distance to most of the tourist attractions. Hotel is very beautiful and staffs are very friendly and helpful. Special thanks to Wendy and the entire crew. Breakfast is very very delicious too. Will definitely come again.
This is one of the best small hotels I've stayed in and the best hotel I've stayed in Malaysia outside the big 5 star international chains in KL. There was a mix up with my booking which was handled with grace and generosity. The staff in general are very friendly and attentive. The breakfast was amazing. The property is lovingly maintained and finished and very very clean. I can see why this hotel reviews so well and I didn't get the feeling the hotel will rest on their reputation alone. Highly recommended.
Luxury stay in a heritage site!”
The room gave you a luxurious feel when you stepped into it. The hotel was equally great. Convenient carpark, and great location to explore the heritage area surrounding the hotel. And the famous Kebaya restaurant which I hope to try it out next time. Overall, highly recommended!
Awesome small boutique hotel”
Seven Terraces much much beyond our expectation, it really value for money. We stayed at Stewart Suite, it was very spacious. The living room equipped with TV, sofa & even an opium bed located upstairs of the room while bedroom & bathroom located at downstairs. The bathroom was too big equipped with an awesome ceiling height shower. They also provided complimentary tea & local"kuih" when we chilling out at the poolside during tea time. The breakfast was so delicious and you can order as much as you can if your stomach is big. The friendly staff made our stay so memorable and definitely we will be back.
Quite a surprise!”
We travel extensively and are not often amazed by hotels, this place is wonderful and very well done. Ewan the manager is informative, friendly and very helpful. Service is discreet but excellent. Non pretentious luxury in informal but fantastic surroundings. Definitely worth another visit. Their sister hotel does the best Indian food I have ever had, simply amazing and cheap. On Muntra Street 3 mins walk. A breath of fresh air that the corporate chains will not compete with. You are immersed in history as you step through the door a huge credit to the owners and team who look after their guests. Fantastic
The first thing I notice is the friendliness of the staffs. They were genuinely friendly and always ready to serve. We took the apartment which was obviously huge for us and our 2 young ones. They love the swimming pool, surprisingly. Location is good and surrounded by the best of the local cuisines in Georgetown. Breakfast was awesome and prepared fresh. Not buffet style. All in all, highly recommended for anyone looking for unique boutique style of hotel!