It was our first stay at Sibaya but unfortunately had a few noisy neighbors almost every night of our stay. However good location, friendly and welcoming staff and good buffet selection
2018年12月入住 1 晚
Function at Spa”
Our stay was lovely, clean rooms, friendly service and a delicious breakfast
2018年10月入住 2 晚
Thank you it was lovely, a home away from home.
The receptionist Beryl very friendly lady indeed.
2016年2月入住 4 晚
This place needs some serioous attention. They are really bad. I would not recommend it ever. Dirty rooms, no gym, demand cash up front on arrival”
They sell you a hotel but its more of a motel. NO service, Dirty, Bad customer care no facilities either then gambling. Its stinks...A big no no.
2015年11月入住 1 晚
breakfast was included
Staff were very unfriendly, requested for cups for tea, coffee and milk which we never got.
2015年1月入住 7 晚
Enjoyable stay. ”
Staff were all briliant. Room promptly and well serviced. View form the allocated room was incredibe.
There was a confusion with the payment. When booking in I was informed that the payment had not been made, so paid using the credit card. Once I confirmed that the initial payment to you had been made, I returned to the reception desk. The system still did not show the intial payment made to you "EGODA". The supervisor came out highlighted that EGODA will be receiving the payment and the credit card transaction was reversed. The breakdown in the process is that the Sibaya Lodge system did not show the cred it made to EGODA.
Other than the above problem the stay was most enjoyable.
2015年1月入住 1 晚
Entertainment, breakfast, comfy bed😊
2014年12月入住 1 晚
Good better best never let it rest! ”
Location , staff and entertainment
Always pleaent but would like room service for drinks hot and cold, light snacks, sandwich, deserts ect some of the older rooms are in need of TLC especially bathrooms are looking well used and need attention. The linen and towels are looking past there due by date. I always enjoy breakfast and will always return. The setting is lovely with views of the ocean 😊The casino bathrooms need to be upgraded and need hand sanitizer good soap dispensers and a few hand drying options and just needs a touch of class to make you feel you are somewhere special not just the local mall, maybe some special hand cream too. The hotel staff and breakfast staff are amazing 😊
2014年6月入住 2 晚
Very poor, no good value for money”
Below average, not impressed with standard. Food was very poor, room was below average.
2013年11月入住 2 晚
courtesy of staff, beautiful room,attention to needs
After having recently been bereaved, I needed rest and relaxation and calm. The hotel and the spa gave me exactly what I required and I came home feeling rejuvenated and relaxed.The staff were extremely courteous and helpful.