鄭州索菲特國際飯店 (Sofitel Zhengzhou Hotel)
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鄭州索菲特國際飯店 (Sofitel Zhengzhou Hotel)

金水路115號, 金水區, 鄭州, 中國, 450003
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標準客房 鄭州索菲特國際飯店 (Sofitel Zhengzhou Hotel)
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     鄭州索菲特國際飯店 (Sofitel Zhengzhou Hotel)

    鄭州索菲特國際飯店的住客評價

    8.3
    激讚
    /10
    ( 71 條評價)聽聽住客真心話
    8.8
    超乾淨
    100% 旅客會向朋友推薦此住宿

    鄭州索菲特國際飯店貼心特色

    人氣設施服務

    • 機場接送

    • 客房皆有免費Wi-Fi

    • 貨幣兌換

    • 行李寄存

    超好
    位置得分
    7.9
    查看地圖
    優於鄭州97%住宿
    地點超好
    熱門
    鄰近
  • 鄭州城隍廟1.23 km
  • 德化商業步行街2.63 km
  • 步行街商貿城2.89 km
  • 二七大罷工紀念塔3.15 km
  • 河南博物館3.44 km
  • 鄭州世紀歡樂園4.21 km
  • 河南省地質博物館5.36 km
  • 鄭州博物館5.66 km
  • 鄭州黃河風景區25.82 km
  • 炎黃二帝塑像26.45 km
  • 性價比8.4
    位置評分7.9
    最近機場鄭州新鄭國際機場 (CGO)
    距離機場29.8 公里
    住宿概覽

    鄭州索菲特國際飯店位於金水區區,是旅客住宿的熱門之選。 這間5星級酒店距離機場僅有40 km的路程,交通方便。 住宿位置優越,方便客人們前往市區內的熱門景點。

    在這間舒適的鄭州酒店享受無與倫比的服務和設施。 24小時送餐服務, 所有房間免費 Wi-Fi, 24 小時前台, 無障礙設施, 停車場等設施一應俱全,滿足不同住客所需。

    走進240間漂亮客房之一,享受部分客房提供的平面電視, 無線網絡, 禁煙房, 空調, 暖氣等設施,將整天的煩惱與壓力拋諸腦後。 在酒店內可找到健身中心/健身設施, 桑拿, 室內游泳池, Spa, 按摩等多種精彩的娛樂設施。 不管您是來鄭州出差還是旅遊,鄭州索菲特國際飯店都能讓您對入住期間的體驗再三回味。

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    鄭州索菲特國際飯店空房狀況

    7.6
    超好
    客房舒適度及質素
    豪華客房 (Deluxe )
    豪華客房 (Deluxe )
    ...
    • 房間面積:30 平方米/323 平方呎
    • 景觀: 城景
    • 2 張單人床
    輸入日期以查看價格
    標準客房 (Standard)
    標準客房 (Standard)
    ...
    • 房間面積:30 平方米/323 平方呎
    • 景觀: 城景
    • 2 張單人床
    輸入日期以查看價格
    高級房 - 可使用Club (Superior Room Club Access)
    高級房 - 可使用Club (Superior Room Club Access)
    ...
    • 房間面積:45 平方米/484 平方呎
    • 景觀: 城景
    • 1 張特大床
    輸入日期以查看價格
    Club索菲特奢華特大房 (Luxury King Room Club Sofitel)
    Club索菲特奢華特大房 (Luxury King Room Club Sofitel)
    ...
    • 房間面積:45 平方米/484 平方呎
    • 景觀: 城景
    • 1 張特大床
    輸入日期以查看價格
    小型套房(特大床) - 有客廳 (Junior Suite King Bed Living Room)
    小型套房(特大床) - 有客廳 (Junior Suite King Bed Living Room)
    ...
    • 房間面積:53 平方米/570 平方呎
    • 景觀: 城景
    • 1 張特大床
    輸入日期以查看價格
    高級房(兩床) (Superior Twin)
    高級房(兩床) (Superior Twin)
    ...
    • 房間面積:30 平方米/323 平方呎
    • 景觀: 城景
    • 2 張單人床
    輸入日期以查看價格
    奢華房(特大床) (Luxury King Room)
    奢華房(特大床) (Luxury King Room)
    ...
    • 房間面積:45 平方米/484 平方呎
    • 景觀: 城景
    • 1 張特大床
    輸入日期以查看價格
    高級間- 特大號床 (Superior 1 King Bed)
    高級間- 特大號床 (Superior 1 King Bed)
    ...
    • 房間面積:30 平方米/323 平方呎
    • 景觀: 城景
    • 1 張特大床
    輸入日期以查看價格
    IMPERIAL SUITE CLUB ACCESS, 1 King Size Bed
    IMPERIAL SUITE CLUB ACCESS, 1 King Size Bed
    ...
      輸入日期以查看價格
      DOUBLE EXECUTIVE-KING NON-REFUNDABLE
      DOUBLE EXECUTIVE-KING NON-REFUNDABLE
      ...
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        認識鄭州索菲特國際飯店

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        設施 & 服務

        隱藏部分

        附近生活圈

        這裏顯示的距離為地圖上的直線距離,實際距離或有不同。
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        鄭州索菲特國際飯店住客評價

        真實驗證評價 | 資料來源: Agoda
        來自Agoda用戶(共71條)來自Booking.com用戶(共213條)
        清潔度8.8
        設施8.6
        位置7.9
        客房質素及舒適度7.6
        服務質素8.6
        性價比8.4
        所有語言
        全部評價 (71)
        所有房型
        顯示 36 份已驗證評價
        12
        10.0
        屈機
        er,來自中國
        獨遊旅客
        高級房 - 可使用Club
        2018年3月入住 1 晚

        好”

        2018年5月9日評價

        Dear guest, Thank you for your feedback. We look forward to welcoming you again! Best regards, Samantha Yu General Manager

        已於 2018年11月27日回應
        鄭州索菲特國際飯店
        6.0
        Nick,來自台灣
        商務旅客
        2013年6月入住 1 晚

        充滿歷史古蹟, 很有文化氣息”

        舒適, 整潔, 服務人員態度良好

        此飯店給人舒適, 整潔的感受, 且服務人員態度良好! 飯店位置離市中心非常近, 交通便利! 且在agoda訂房的價錢很合理, 因此下次仍會選擇此飯店!!

        2013年7月1日評價
        6.0
        Nick,來自台灣
        商務旅客
        2013年6月入住 1 晚

        充滿歷史古蹟”

        整潔, 舒適, 服務人員態度良好

        整潔, 舒適, 服務人員態度良好, 價錢合理, 且距離市中心非常近! 下次來玩, 也還是會選擇下塌此飯店!

        2013年7月1日評價
        8.0
        激讚
        CHANG,來自台灣
        獨遊旅客
        高級間- 特大號床
        2015年3月入住4晚

        不錯”

        舒服 乾淨 方便
        2015年3月27日評價
        6.0
        CHUN,來自台灣
        獨遊旅客
        高級房(兩床)
        2014年10月入住 1 晚

        棒棒棒”

        服務 環境 方便
        2014年11月7日評價
        8.8
        激讚
        Qianyu,來自中國
        帶幼兒的家庭旅客
        高級間- 特大號床
        2017年10月入住2晚

        性价比高 早餐丰盛”

        带不到两岁的孩子 住好一点的酒店 而且郑州的索菲特非常便宜。交通比较方便,酒店的自助晚餐也不贵,一贯索菲特的装饰风格

        2017年10月24日評價

        尊敬的宾客:感谢您选择并推荐郑州索菲特国际饭店,您的支持与喜爱是我们最大的动力。您的赞扬和鼓励定会分享给每一位同事。酒店的床品系统全部是全球索菲特品牌统一的MyBed床品系统。索菲特MYBED概念卧具,是由弹簧床垫,羽毛床褥,羽绒盖被和特大枕头组成的一张全新理念卧具。安睡在柔软、蓬松的MYBED里,享受舒适与恬静。作为一家有着17年历史底蕴的法式酒店,我们理应为每位宾客带来舒适亲切自然的优质感受,由一顿早餐开启您美妙绝伦的一天,让每个下榻的客人都留下满意的回忆。鞠启余跃红总经理

        已於 2017年11月6日回應
        鄭州索菲特國際飯店
        8.0
        激讚
        Qiuming,來自中國
        商務旅客
        高級房 - 可使用Club
        2015年12月入住 1 晚

        还可以”

        就这个品牌的酒店来说,服务还得跟上。健身房缺乏管理,水温、室温都不理想。

        2016年9月21日評價
        7.0
        超好
        Chua,來自新加坡
        商務旅客
        2014年5月入住 1 晚

        酒店一般,性价比不高”

        就价格而言,酒店硬件旧, 早餐令人失望

        性价比不高,酒店稍显陈旧, 早餐不怎么样,就国际五星级酒店而言, 有待改进!

        2014年6月7日評價
        7.0
        超好
        Zhishen,來自中國
        商務旅客
        2013年10月入住2晚

        尚可的商务旅行体验”

        服务 餐饮 位置

        因为展会位置关系,选择入住了这家酒店,优惠价格预定尚可,但前台价高的离谱了。服务和餐饮整体让人满意。

        2013年10月26日評價
        9.6
        屈機
        William,來自新加坡
        夫婦/情侶旅客
        Club索菲特奢華特大房
        2019年5月入住5晚

        Really great staff!”

        We really felt welcome at the Sofitel Zhengzhou. Staff were super friendly and helpful. Will return!

        2019年5月16日評價

        Dear William, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to welcoming you again. Sincerely, Samantha Yu General Manager

        已於 2019年5月30日回應
        鄭州索菲特國際飯店
        8.0
        激讚
        Yanhua,來自澳洲
        獨遊旅客
        高級間- 特大號床
        2018年4月入住2晚

        A good hotel”

        This is a relatively older 5 star hotel in Zhengzhou. The location is good walking distance to metro stations. The hotel rooms are acceptably comfortable.

        2018年10月22日評價

        Dear Yanhua, Thank you for your detailed feedback.. We look forward to welcoming you again! Best regards, Samantha Yu General Manager

        已於 2018年11月27日回應
        鄭州索菲特國際飯店
        3.6
        Lena,來自泰國
        團隊旅客
        高級房 - 可使用Club
        2018年4月入住3晚

        Air Conditioning Policy Unacceptable”

        This hotel has a rule. If weather temperature is less than 30 degrees, the central air conditioning in the room is turned off. They offer us a fan which is noisy and useless. They finally offer us a room that has less heat from the sun which is ok. Breakfast place, spread is not ok. Not international enough. Saw the waitress use the napkin for diners to wipe the floor while we eat. Complete loss of appetite.

        2018年4月19日評價

        Dear Lena, Thank you for taking the time to write a review. Even though it is not pleasant to read, we feel it must have been even more unpleasant for you to experience. For this we would like to apologize sincerely to you. As a matter of fact, we are aware of some problems regarding cold air-conditioning. We've been upgrading it recently, but it seems some rooms remain obviously too hot. We are still fixing it at the moment and are confident it will be alright very soon next week. But regarding the waitress using the napkin to wipe the floor... All I can say is I'm truly shocked to read that. We definitely have to conduct more training and supervision on some areas of our hotel. We hope to have the chance to welcome you again in the future, also to change your opinion better on our hotel quality and services. And thanks to you, we know exactly where to perform the changes. With our kindest regards, Samantha Yu General Manager

        已於 2018年4月28日回應
        鄭州索菲特國際飯店
        4.4
        POH,來自新加坡
        商務旅客
        高級間- 特大號床
        2018年4月入住2晚

        Felt like being cheated”

        Firstly the Toilet smell like sewage leaks...... Secondly, the hotel did not make it clear that there is a RM58 charge for watching TV movies. Do not expect Sofitel brand name will do such things........ using fine prints to make additional income. It is not the amounts that matters, just felt being cheated. Shame and disappointed with the hotel management. But the Hotel Staff are very good.

        2018年4月17日評價

        Dear POH, Thank you for your feedback. We've been deep-cleaning our sewage system recently, and some floors were affected by some bad smell in the bathroom. This was a temporary problem. Please kindly receive our sincerest apologies for the inconvenience. Regarding the TV-movie charges, the prices could be found on the screen TV menu directly, written in Chinese and English (as well as inside the room directory located in the room's desk). Probably it wasn't looking obvious enough to you. Sorry for that as well. We will try to make those optional charges appear bigger if we can. About the prints charges: Actually these are always existing in every hotel brands, in every country. Luxury hotels that offer 'Business Center services' must cover (at least partly) the high costs of such an additional department. We are sincerely sorry if you're feeling cheated by the copy/print rates, but this is indeed generally accepted in the hotel industry. Best regards, Samantha Yu Ge

        已於 2018年4月28日回應
        鄭州索菲特國際飯店
        9.6
        屈機
        Wendy,來自新加坡
        商務旅客
        高級間- 特大號床
        2017年11月入住5晚

        Nice and recommended! ”

        Room is spacious and well maintained. Heater may be a little too hot which can be improved with some cold air in, had to leave the window open to counter that. Staff are very nice and helpful, ensure that you get the best services. Highly recommended.

        2017年12月10日評價

        Dear Wendy, Thank you for sharing your comments about your stay! We have duly taken note of your comment regarding the room temperature and will work on solving this issue. We look forward to welcoming you again in Zhengzhou and wish you a Happy New Year 2018! Best regards, Samantha Yu General Manager

        已於 2018年1月9日回應
        鄭州索菲特國際飯店
        7.6
        超好
        Felipe,來自西班牙
        夫婦/情侶旅客
        高級房 - 可使用Club
        2017年11月入住 1 晚

        Room, vip club and restaurent perfect, spa and swimming pool awful. ”

        Check-in perfect: We arrived one day before at Zhengzhou, the staff takes care of our bagagges and the next day our room was ready very early. No information about club access privileges was provided. You needto find this information in Booking or Agoda. Room perfect: Very nice room, perfectly clean. The housekeeping service clean our room two times during our stay. Point to improve : To have a coffe maker. Maybe the room light are a little dark. Swimming pool and spa horrible: In general the state of this area is not agree wirh the rest of the hotel. A renovation is needed. The spa was out of service and the swimming pool was cold. Club access privileges very good but difficult to find the description of your privileges: The staff doesn't know well the privileges. Particullary about "Le gouter". The timetable provided by email isn't good and "Le gouter" wasn't included. Some services are difficult to discover , you need to read all the documentation in your room. For example, bath foam is available without charge but you need to ask. It't easier to leave one bath foam directly in the bathroom. We ask for the wellcome fruit plate to club access front desk. After one hour without news, we call to main front desk. Speaking with three different personnes and no one was able to undestand us ("do you want a taxi?", "do you want to extend your stay?", "you need to pay one more night if you want to leave tomorrow...."). Finally we speak with the manager (european) and he take care of us and make interface with chinese staff. Finally we receive our fruit plate 2 hours later our first call. In general the level of english of the staff is not very good. The members of bagagge service were very useful and proactive and they have a very good english. Food very good but bakery could be improved: The set of cakes included in "Le gouter" are great. During the happy hour, the white wine are no refrigerated. The breakfast in main restaurent is very good (good y

        2017年11月25日評價

        Dear Felipe,We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou. Our business relies on guest feedback so we can constantly look at ways to deliver the best luxury experience expected from our brand and team. Your comments about deposit and bond back are important to us because we can take the feedback you provide and drill down into the areas you mentioned. But we need more details to know and to improve. So, please let us know more if it is possible. Thank you again for taking the time to share with us your experience. Its much appreciated. Sincerely, Samantha Yu, General Manager

        已於 2017年11月28日回應
        鄭州索菲特國際飯店
        8.0
        激讚
        Tom,來自柬埔寨
        商務旅客
        高級房 - 可使用Club
        2016年9月入住2晚

        As expected from Sofitel, nice with all the facilities needed.”

        Good location with nice quiet surrounding.

        2016年11月18日評價

        Dear Tom,We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou. Our business relies on guest feedback so we can constantly look at ways to deliver the best luxury experience expected from our brand and team. Your comments about deposit and bond back are important to us because we can take the feedback you provide and drill down into the areas you mentioned. But we need more details to know and to improve. So, please let us know more if it is possible. Thank you again for taking the time to share with us your experience. Its much appreciated. Sincerely, Samantha Yu, General Manager

        已於 2017年11月28日回應
        鄭州索菲特國際飯店
        10.0
        屈機
        Stephen,來自澳洲
        獨遊旅客
        高級間- 特大號床
        2016年11月入住 1 晚

        Absolutely the best”

        Had an amazing stay at this hotel. The room was excellent, the staff are a credit to the hotel, position is good with a beautiful lake in a park very nearby. Will definately be staying here again.

        2016年11月10日評價

        Dear Stephen, Thank you for such and incredible 5 star review. You put smiles on all of our faces. I am so happy we were able to help create some wonderful memories for you. From reading your review I can see you are pretty incredible as well. Thank you for recommending us to all the travelers. I hope they take your advice and stay with us as well. We can't wait to welcome you back again. Samantha Yu, General Manager

        已於 2017年11月28日回應
        鄭州索菲特國際飯店
        10.0
        屈機
        Philippe,來自加拿大
        商務旅客
        高級間- 特大號床
        2016年8月入住2晚

        Excellent”

        This was a great hotel for foreign travellers. Very nice room, great food and excellent staff that spoke english.

        2016年8月31日評價
        7.2
        超好
        usa,來自泰國
        商務旅客
        高級房(兩床)
        2016年7月入住2晚

        Business”

        ...

        2016年7月20日評價
        8.0
        激讚
        Saiful,來自孟加拉
        商務旅客
        高級房(兩床)
        2015年10月入住 1 晚

        Great Breakfast”

        Breakfast was great. But the dinner was not that good. Rooms were clean and excellent.

        2016年6月19日評價
        12
        人氣爆燈,唔好再等!

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