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加里東華道夫阿斯多利亞酒店 (The Caledonian - a Waldorf Astoria Hotel)評價

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目前有 128 條評價聽聽住客真心話
8.6

住客真心話

來自Agoda用戶(共128條)來自Booking.com用戶(共1792條)
8.6
激讚
目前有 128 條評價
按遊客類型進行篩選
清潔度8.8
設施7.8
位置9.5
客房質素及舒適度8.9
服務質素8.8
性價比7.8
真實驗證評價 | 資料來源: Agoda
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豪華房(特大床)
豪華房(大床)
Deluxe Accessible Twin Room
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顯示 120 份已驗證評價
7.0
超好
以色列 amira
夫婦/情侶旅客
2015年5月入住 1 晚
Over priced”
Public areas grand location wonderful pleasant staff
Unfortunatly we received a back facing room to the a/c court yard filled with mist noise and no view! The bathrooms very very very date and feel Dirty because of the falling grout peeling paint, old shower glass partition left in place with no glass...looks very run down more like a road motel the the waldorf Astoria!!! .. Very very disappointing especially after paying an arm and a leg for a romantic stay in a posh hotel!!
2015年5月29日評價
7.7
超好
泰國 David
夫婦/情侶旅客
2015年4月入住 1 晚
Old hotel. Good location. Great breakfast. ”
Breakfast and location for princess street and castle
Good location. Old hotel but still has a lot of charm. If you want to enjoy the old city in the evening then maybe look to hotels in that area too.
2015年4月10日評價
9.7
屈機
波蘭 Artur
夫婦/情侶旅客
2015年2月入住 1 晚
Amazing stay ”
Dinner at Pompadour restaurant , Staff , Room comfort
We stayed at the Calledonian for one night 18 th Feb - my wife Bday and we would like to comeback and stay for more . It was absolutely fantastic from the nice , professional staff to restaurant bar bfast and the building it self. Truly 5 star highly recommend ( I worked for the Ritz-Carlton long time and I was realy impressed with Calledonian ) Thank you Artur K.
2015年2月20日評價
8.3
激讚
菲律賓 Paul
夫婦/情侶旅客
2015年1月入住 2 晚
Good hotel. Tiny noisy rooms”
Staff and location
Good location. Great staff but noisy and small rooms. We stayed at the Scotsman a few days before and the room was 2.5 times larger for the same cost. The hotel is also not luxurious enough to be called or to carry to Waldorf name - but the people are excellent.
2015年1月5日評價
9.0
屈機
英國 William
夫婦/情侶旅客
2014年12月入住 1 晚
Great Stay”
Great Staffm Great Room and Superb Breakfast
Really enjoyed our stay. The staff, room and food were of a very high standard. Would have no issues in going back to stay there again
2014年12月22日評價
9.3
屈機
英國 james
帶大齡兒童的家庭旅客
豪華房(兩床)
2014年12月入住 1 晚
waldorf”
quality decor location staff
terriffic stay
2014年12月19日評價
9.0
屈機
澳洲 Gerald
單行旅客
2014年11月入住 6 晚
A quick visit to Edinburgh ”
Location, staff, History and feel of hotel
I made a quick trip to Edinburgh for thanksgiving. Loved the city, food bars, and the vibe of the place. Weather could have been better, but I did choose that time of year.
2014年12月1日評價
10.0
屈機
英國 Steven
夫婦/情侶旅客
2014年10月入住 1 晚
Edinburgh's finest hotel and travel experience!”
The staff, the interior and the cleanliness
Our stay was first class. Lovely, professional and warm staff coupled with a superbly clean and beautiful interior will certainly make us return to this fantastic hotel. The location is brilliant in terms of access to the best restaurants, bars, designer shops and of course the castle. Highly recommended to all if you require all your boxes ticked!!
2014年11月3日評價
9.7
屈機
美國 Patrick
夫婦/情侶旅客
豪華房(特大床)
2014年10月入住 6 晚
Lovely Hotel”
Location, Staff, Rooms.
We stayed in a kind deluxe room at the Caley for six nights. It was very comfortable, and the staff was very accommodating. I would love to stay there again.
2014年10月15日評價
6.0
英國 Marilyn
夫婦/情侶旅客
2014年10月入住 2 晚
Not as good as last time!”
The Leisure Pool was the best thing about our stay.
Last time we stayed here a few years ago it was fantastic and I so wanted to go back, so we did when we went to see Billy Connolly last week. However, it was not as I remember. Our room previously looked out on the castle and we received chocolates and flowers and the bathroom was beautiful. This time the view was an office block but the bed was comfortable however the noise from the fridge all night made me feel I was sleeping in a bedsit. The helpful staff did switch it off on the second night as maintenance didn't turn up but the room just didn't come up to our expectations. The leisure pool is fantastic but we didn't eat there so don't know what this is like. The location is great and the lounge bar is lovely. I would go back but would insist on a room at the front.
2014年10月14日評價
8.3
激讚
美國 Robert
夫婦/情侶旅客
2014年10月入住 3 晚
A Fine Hotel”
Location, helpful staff, good attitude
Just fine!
2014年10月8日評價
10.0
屈機
美國 Lucinda
夫婦/情侶旅客
豪華房(兩床)
2014年7月入住 1 晚
Wonderful!”
The location was perfect for us. The room was very comfortable; we especially appreciated windows that opened for fresh air. The staff was so helpful and we appreciated their advice very much.
My brother and I loved staying at The Caledonian and would recommend it to anyone. The staff was attentive and very helpful. We really liked our room and the amenities offered, especially the very comfortable beds. My brother had been attending Exeter College in Oxford and his room there was pretty basic. He really appreciated The Caledonian bed. The location of The Caledonian is wonderful. It is perfect for exploring Edinburgh. Lots of great restaurants and shopping. I hope to return with my husband in the near future, the best compliment I can give - I want to return!
2014年9月23日評價
8.0
激讚
印尼 LIANA
單行旅客
2014年5月入住 1 晚
Nice Stay”
clean, good services and great location
overall was a good stay. will comeback to this hotel upon my next visit
2014年9月15日評價
10.0
屈機
加拿大 steven
夫婦/情侶旅客
豪華房(特大床)
2014年9月入住 3 晚
great”
comfort, location, quality
2014年9月7日評價
9.0
屈機
中國 Yuyun
夫婦/情侶旅客
豪華房(特大床)
2014年7月入住 2 晚
Great location”
Great location, walking distance to everywhere. Huge room, good service
2014年7月27日評價
9.7
屈機
美國 Steven
夫婦/情侶旅客
2014年5月入住 4 晚
Wonderful! We would recommend it to everyone.”
Comfort, style, elegance.
Couldn't have been better.
2014年6月24日評價
8.3
激讚
加拿大 Donald
夫婦/情侶旅客
2014年6月入住 4 晚
Amazing location and wonderful staff.”
Location, Staff and the Pompadour restaurant.
We really loved everything about the hotel including location, the restaurant Pompadour and the wonderful staff. The only downside was that the room needed to be renovated, and the hotel is in the process of renovating all of the rooms now.
2014年6月8日評價
6.3
不錯
加拿大 Greg
商務旅客
豪華房(特大床)
2014年5月入住 2 晚
Could be great but is only average. Barely.”
The best thing about the Caledonian is the location. The staff were pleasant and helpful, and the lounge was good.
The last time I stayed at the Caledonian in 2012 it was the Hilton, and undergoing renovations. When it became the Waldorf and I returned in 2014, I expected that the new premium price was going to be a reflection of the upgrades they had made - note so! The hallways and rooms are exactly the same, and many of the areas of the hotel show their age and are quite run down. The furniture and carpet in my dark and somewhat cramped Deluxe King room were in desperate need of an upgrade. The water damage in the bathroom and the haphazard plaster and paint patch-over was extremely unsightly and looked like it had been done by a completely inexperienced home handyman. The hotel definitely doesn't reflect the image of the Waldorf-Astoria brand. Even more disappointing was the fact that Hilton Diamond membership privileges are no longer offered, and so I got none of the perqs I received when it was still the Hilton - e.g., no complementary breakfast, room upgrade, or high-speed internet access was included. I probably wouldn't have had a problem if the price had gone up and they had upgraded the rooms and the amenities, but I don't see any value in paying double for exactly the same hotel room without any of the same benefits. I will likely stay at the Sheraton next time which is just a block away, and where I still get my SPG Gold privileges.
2014年5月13日評價
10.0
屈機
美國 Thomas
夫婦/情侶旅客
2014年4月入住 1 晚
Everything we hoped for and more”
!-The hotel building was captivating 2-The staff were personal, professional and went out of thier way to take care of us 3-Location location, location!
From the moment we arrived we felt attended to and taken care of. We arrived at 11AM and requested early check-in as we had to catch an early train to St. Andrews. When I told the front desk staff our plan and that we were celebrating our 30th anniversary, she checked us in to an upgraded room with a spectacular view of the castle. All of the staff we met from the concierge (directions) to the doormen("Would you like an umbrella"), bar wait staff (we chatted throughout our meal) and front desk staff (anything we needed)were all friendly and helpful. We will always stay at the Caledonian and will recommend it to our friends. Dr. Tom from Pittsburgh, PA USA
2014年5月10日評價
9.7
屈機
美國 Johanna
單行旅客
2014年4月入住 5 晚
relaxing enjoyable experience”
Exceptional staff helpful attentive and friendly
Great !
2014年5月2日評價
8.7
激讚
英國 Adam
夫婦/情侶旅客
2014年4月入住 2 晚
A beautiful hotel with the friendliest staff”
The staff are extremely efficient and friendly , the hotel is beautiful and full of history, the location is perfect , central but quiet.
Fantastic hotel, very relaxed atmosphere in beautiful surroundings, the staff couldn't have been more helpful particularly the staff at the door and the guest relations officer who spent time showing us around the hotel and talking to us despite obviously being busy himself. Thank you for a very relaxing weekend.
2014年4月11日評價
9.3
屈機
美國 David
夫婦/情侶旅客
2014年3月入住 1 晚
An affordable luxury Hotel in Edinburgh”
Everything you would expect from a Waldorf Astoria Hotel; Central location near the Castle, major shopping streets; near restaurants and Bars.
The stay was very enjoyable with a friendly and professional staff.
2014年3月26日評價
10.0
屈機
美國 Charlotte
單行旅客
2014年3月入住 5 晚
Perfect from checkin to checkout”
Service, location, comfort of beds
We had a very nice experience, all friendly and helpful staff, went out of their way to be helpful.
2014年3月23日評價
9.3
屈機
英國 Laura
夫婦/情侶旅客
2013年8月入住 2 晚
Excellent hotel, average spa”
location, rooms, breakfast
2013年12月10日評價
9.7
屈機
英國 Keith
夫婦/情侶旅客
2013年11月入住 3 晚
good but let down by the little things. ”
price, location and staff.
Good however we felt that as we had paid the discounted price we were treated differently. Ie no turn down service. We also found a pornographic magazine in the desk drawer obviously left by a previous guest. The floor (5th) that we stayed on was also left untidy for long periods of time. On one occasion empty bottles left for 8 to 10 hours in an alcove. I did however enjoy my stay the food and drink was excellent and the staff very friendly and professional.
2013年11月14日評價
8.0
激讚
泰國 Thana
帶大齡兒童的家庭旅客
2013年9月入住 2 晚
Luxury Boutique Hotel”
1. Good location 2. Beautiful decorated 3. Comfortable room
The hotel building is look like a small castle. It is close to major attractions.
2013年10月21日評價
8.7
激讚
新加坡 Jocelyn
帶幼兒的家庭旅客
豪華房(大床)
2013年9月入住 3 晚
Great!”
Close to Princes Street (Shopping), Luxury and Great food!
2013年9月21日評價
8.7
激讚
澳洲 Sharyn
夫婦/情侶旅客
Deluxe Accessible Twin Room
2013年9月入住 1 晚
Very indulgent”
Location, rooms and proximity to city centre
Very beautiful hotel however you are paying a premium for this - right opposite Edinburgh Castle - they are many beautiful historic hotels in Edinburgh.
2013年9月18日評價
9.3
屈機
英國 trace
團隊旅客
2013年9月入住 2 晚
Fantastically beautiful ”
Staff friendliness , decor, location
Wonderful hotel , with fantastic staff great surroundings .
2013年9月18日評價
10.0
屈機
澳洲 Zivko
夫婦/情侶旅客
2013年9月入住 1 晚
Charming luxury hotel”
Location Friendly Attentive
Our stay at this hotel was perfect ! Staff were very attentive. In particular a charming elderly man named Danny in concierge had all the knowledge anyone might require... Nothing was a problem- - a true asset to this hotel. Rooms were very clean and spacious, location was great. we will be back.
2013年9月15日評價
9.3
屈機
印尼 Steffi
帶大齡兒童的家庭旅客
2013年8月入住 2 晚
Perfect”
Great location, great interior, friendly staff
2013年9月8日評價
10.0
屈機
加拿大 Laura
帶大齡兒童的家庭旅客
2013年8月入住 1 晚
Beautiful hotel, wonderful staff”
The helpful staff, the comfort, the location
We stayed only one night at The Caledonian as we had to fly out early the next morning. The staff was so gracious, helpful and kind to three weary travellers that we felt comfortable instantly. The room was beautifully appointed and the view of Edinburgh Castle was magnificent. Like Eloise at the Plaza, we would have moved in to stay if only we hadn't had a flight to catch (and not such deep pockets)!
2013年8月26日評價
10.0
屈機
英國 Laura
夫婦/情侶旅客
2012年11月入住 2 晚
All round great hotel!”
Location, breakfast and staff all excellent
2013年5月29日評價
8.3
激讚
愛爾蘭 Aoife
夫婦/情侶旅客
2013年2月入住 1 晚
Lovely Hotel”
Great location, nice room
Had a lovely time here but there was little bits that lacked attention. Nail varnish on side table hadnt been removed and there was only one dressing gown in wardrobe. Also alarm ahd been set for 6!! by previous guest which was very annoying. These are small things but staying in a more expensive hotel you expect them to be attended to.
2013年3月1日評價
9.7
屈機
英國 Gordon
單行旅客
2013年2月入住 3 晚
Classic Style with Contemporary Features”
The staff at the hotel were exemplary
I stayed at the Caley recently for 3 nights. The location is fabulous, being a step off Princess Street, in the Shadow of Edinburgh Castle and the Hotel whilst boasting modern amenities retains an old World charm. The Rooms overlooking the Castle are a premium but the view at night and during the day is fabulous and worth it. The only issue that I have with the hotel (along with a great many other high end hotels) is the hugely overpriced internet connection which operated inconsistently. That aside, my stay was fabulous and I wont hesitate to return.
2013年2月28日評價
10.0
屈機
英國 THEANO
單行旅客
2013年2月入住 1 晚
everything about the hotel was great”
the size and comfort of the rooms
super hotel with a fantastic large room and most of all a coffee mashine with the capsules to go with . its been a super stay but not long enough . next time will stay for a few days its worth the expence . i highly recomend it to any one who loves style comport location and above all the super super service of all staff .
2013年2月19日評價
8.0
激讚
英國 Edward
夫婦/情侶旅客
2013年1月入住 3 晚
Lovely old hotel in great location”
Location is very good, hotel has charm
This is a great old hotel in a lovely location. Staff were welcoming and very helpful. Had to be asked to move from first room as view from window was of a wall, but once moved, it was much better and had a lovely stay.
2013年1月25日評價
9.0
屈機
英國 Simon
商務旅客
2012年8月入住 3 晚
Great location in centre of Edinburgh”
Good location, nice room with view of castle
Very comfortable room, with view of castle in a great location in the centre of Edinburgh. Would recommend this hotel
2013年1月21日評價
9.0
屈機
英國 Simon
商務旅客
2012年8月入住 1 晚
Great location in centre of Edinburgh”
Location, friendly staff and great room
Excellent hotel in centre of Edinburgh within easy walking distance of the major tourist attractions. Fifteen minute walk to the main station
2013年1月21日評價
9.3
屈機
印度 Sathish
帶大齡兒童的家庭旅客
2012年12月入住 2 晚
Very central hotel with excellent service ”
Location
We have spent wonderful time in Edinburgh and the hotel had much to do with it. Service was excellent, staff was smiling with inimitable Scottish restraint and respect towards the guests. The hotel’s location is so good! Everything is close-by: Prince Street, the Edinburgh Castle and the endless range of restaurants and cafés. Well, a “Hop-in and Hop-off Bus” stops just across the street. During our stay the Hotel was decorated for X-Mas was superb. I will prefer to stay for next time.
2012年12月24日評價
8.0
激讚
英國 Jill
夫婦/情侶旅客
2012年12月入住 2 晚
Lovely hotel but smaller room than expected”
reception, bar and breakfast.
We thought the hotel was very nice indeed but the room was smaller than we thought. We experienced both good and bad service during the stay. The service at breakfast was quite slow on the first morning but then on the second morning, when we slept in past 1030am, the staff still let us come for breakfast even though it had finished and we were waited on hand and foot. Thought it was excellent service. We then however discovered there was maintenance work going on and we had no hot water! We therefore had to have a feezing cold shower before checking out. I wrote a complaint after getting back and the staff have gone out of their way to remedy the situation and offered a goodwill gesture for the prolems we had and couldn't have been more helpful. So even though we had a few issues, they have all been resolved in the end with excellent customer service.
2012年12月20日評價
9.7
屈機
英國 Tom
團隊旅客
2012年11月入住 2 晚
Great hotel and helpful staff”
location
lovely hotel in great location and friendly/helpful staff
2012年12月5日評價
8.3
激讚
英國 Gary
夫婦/情侶旅客
2012年11月入住 2 晚
Excellent location, Quality Service & Fine hotel”
Great Scottish breakfast
Impressive,Historic Hotel in excellent location.Room fine but slighlty underwhelming. Great Service and excellent breakfast. Conciege very helpful with parking and directions. Will stay again.
2012年11月28日評價
10.0
屈機
瑞士 Tatiana
帶大齡兒童的家庭旅客
2012年10月入住 5 晚
Lovely hotel and service wiith a smile”
Great location and big rooms
We have spent wonderful time in Edinburgh and the hotel had much to do with it. Service was excellent, staff was smiling with inimitable Scottish restraint and respect towards the guests. The hotel’s location is so good! Everything is close-by: Prince Street, the Edinburgh Castle and the endless range of restaurants and cafés. Well, a “Hop-in and Hop-off Bus” stops just across the street. More, the Airport Bus stops also just across the street! What do you want to know more?
2012年11月10日評價
10.0
屈機
英國 gordon
夫婦/情侶旅客
2012年10月入住 1 晚
capital location”
staff,position,breakfast,comfort
This accomodation was superb. The staff helpful and corteous. The room very comfertable,clean and well appointed. Breakfast was superb with an excellent choice of hot and cold offers. We look forward with anticipatiion to returning to this hotel soon when the refurbished spa is open
2012年10月31日評價
8.7
激讚
英國 Barbara
夫婦/情侶旅客
2012年10月入住 2 晚
Excellent hotel, friendly staff”
location perfect for city centre, public areas very attractive
Nothing but positive, lovely rooms, towels beautifully fluffy and plenty of them, plenty of tea, coffee, perhaps a few more biscuits might have been nice. Excellent choice for breakfast. Unfortunately leisure complex not yet up and running.
2012年10月26日評價
8.3
激讚
阿拉伯聯合酋長國 NAJM
商務旅客
2012年10月入住 3 晚
very good hotel”
it is located in the new town
i stayed in that hotel for 3 nights. it's very good hotel(luxury) but my room was tiny. hotel is located in the heart of city and you can get wherever you want by walking.
2012年10月16日評價
9.0
屈機
英國 Isla
夫婦/情侶旅客
2012年9月入住 1 晚
Sheer luxury”
Staff were were very professional
My husband and I had a wonderful stay. The only let down was we decided to have a light lunch in the large lounge area. I ordered a free range chicken wrap with mango and chilli salsa with salad. It came with some vegetable crisps. It was tasteless and extremely overpriced at £12.50.
2012年10月4日評價
7.0
超好
德國 Daniel
商務旅客
2012年8月入住 2 晚
Good location but disappointing rooms”
Great location with access to castle and central district
Great location with short walk to castle, shopping, and attractions. Friendly staff and good service. But dated rooms, single pane windows, therefore noisy. Rooms fall way below expectation. Renovation works spoiled the experience. Very expensive wifi.
2012年9月22日評價
10.0
屈機
泰國 Rangsiya
夫婦/情侶旅客
2012年9月入住 2 晚
absolutely stuning hotel with excellent service”
central location with helpful service
This is the great hotel coming with full package of value for money, great location in city center for shopping and looking around. It also coming with the excellent services; staffs are very helpful and friendly. the room is cleanliness and confort. The breakfast is very excellent.
2012年9月18日評價