太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)
太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)
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 太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)

  • 房間面積:30 平方米/323 平方呎
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游泳池 太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)
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游泳池 太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)
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激讚
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8.7
【特色圖集】(共 6 張) 太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)
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太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)

地點激讚
超好
目前有 76 條評價聽聽住客真心話
7.8
/
10
客房極之舒適
8.5
性價比6.9
距離市中心45.0 Km
位置評分8.7
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  • 私人海灘

  • 貨幣兌換

  • 熱水浴缸

客房選擇
8.5
激讚
客房舒適度及質素
另外有6人正瀏覽此住宿立即預訂!遲疑一秒鐘,隨時從迎接靚房變做目送
Flamingo房 (Flamingo)
Flamingo房 (Flamingo)
...
  • 房間面積:240 平方米/2583 平方呎
  • 景觀: 庭園景
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奢華房 (Luxury)
奢華房 (Luxury)
...
  • 房間面積:44 平方米/474 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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奢華套房 (Luxury Suite)
奢華套房 (Luxury Suite)
...
  • 房間面積:66 平方米/710 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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高級家庭房 (Superior Family)
高級家庭房 (Superior Family)
...
  • 房間面積:33 平方米/355 平方呎
  • 景觀: 庭園景
  • 1 張特大床 及 1 張梳化床
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奢華房(兩床) (Luxury Twin)
奢華房(兩床) (Luxury Twin)
...
  • 房間面積:31 平方米/334 平方呎
  • 景觀: 庭園景
  • 2 張單人床
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Paraplegic套房 (Paraplegic Room)
Paraplegic套房 (Paraplegic Room)
...
  • 房間面積:33 平方米/355 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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高級奢華房 (Superior Luxury)
高級奢華房 (Superior Luxury)
...
  • 房間面積:44 平方米/474 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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奢華家庭房 (Luxury Family)
奢華家庭房 (Luxury Family)
...
  • 房間面積:33 平方米/355 平方呎
  • 景觀: 庭園景
  • 1 張特大床 及 1 張梳化床
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奢華單人房 (Single Luxury)
奢華單人房 (Single Luxury)
...
  • 房間面積:30 平方米/323 平方呎
  • 可吸煙
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Single Deluxe Superior
Single Deluxe Superior
...
  • 房間面積:44 平方米/474 平方呎
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注意事項

住宿游泳池將於下列期間關閉:2019 年 7月 7 日 - 2019 年 8月 7 日。
The property is currently undergoing guestrooms refurbishment throughout 2019. There will be some areas affected by the noise during this time.

住客真心話

來自Agoda用戶(共76條)來自Booking.com用戶(共1152條)
清潔度7.9
設施7.6
位置8.7
客房質素及舒適度8.5
服務質素7.5
性價比6.9
真實驗證評價 | 資料來源: Agoda
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全部評價 (76)
所有房型

篩選包含以下關鍵字的評價: 

顯示 52 份已驗證評價
123
8.3
激讚
中國 qiong
帶幼兒的家庭旅客
高級家庭房
2014年11月入住 1 晚
工作人员效率较低”
餐饮,客房,位置
预定的是40平方的房间,但提供入住的是30平方的房间,一而再,再而三进行沟通,再等了三个小时之后,才换到预定的房间,工作人员效率非常低!
2014年11月24日評價
感谢您的评论,并选择Cascades Hotel作为您入住Sun City Resort的首选住宿设施。 感谢您提请我注意各种关切点。这些都已经注意到了,我已经与相关管理层讨论了这些问题,他们制定并实施了补救行动计划,以确保我们不会再发生。 作为以服务而自豪的国际品牌的一部分,以及我们所服务的行业的领跑者;已经制定并实施了纠正措施,以消除在不久的将来重新出现的可能性,因为卓越不是成就,而是酒店经营者努力掌握的精神和永无止境的过程。 您的意见将帮助我们解决您提请我们注意的问题,以便我们改进我们的服务。 我们真的很感谢您的业务。
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
8.3
激讚
中國 qiong
商務旅客
奢華房(兩床)
2014年11月入住 1 晚
环境舒适”
环境舒适,地理位置优越,早餐丰富
入住花费时间较长,工作人员效率较低
2014年11月24日評價
感谢您的评论,并选择Cascades Hotel作为您入住Sun City Resort的首选住宿设施。 感谢您提请我注意各种关切点。这些都已经注意到了,我已经与相关管理层讨论了这些问题,他们制定并实施了补救行动计划,以确保我们不会再发生。 作为以服务而自豪的国际品牌的一部分,以及我们所服务的行业的领跑者;已经制定并实施了纠正措施,以消除在不久的将来重新出现的可能性,因为卓越不是成就,而是酒店业者努力掌握的精神和永无止境的过程。 您的意见将帮助我们解决您提请我们注意的问题,以便我们改进我们的服务。 我们真的很感谢您的业务。
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
8.3
激讚
中國 qiong
商務旅客
Paraplegic套房
2014年11月入住 1 晚
还算不错的体验”
位置优越,花园美好,早餐丰富
在Sun City 中心的位置,环境优美,围绕一个人工的公园,景色别致,可惜住的楼层较低,交通便捷
2014年11月18日評價
感谢您留在我们这里。感谢您的反馈!
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
8.0
激讚
香港 Kai
夫婦/情侶旅客
奢華房
2019年1月入住 2 晚
Nice stay in Cascades”
We have spent two nights in Cascades, it is a good hotel with nice service. In terms of the facilities inside the room, I would say, it's a little bit old, but, overall, it is good hotel. I would recommend you to stay in this hotel and enjoy the shopping in Sun Center as well as the Valley of Waves
2019年1月16日評價
3.6
Lee-Anne
帶幼兒的家庭旅客
奢華家庭房
2019年1月入住 4 晚
Disappointing”
5 Star price with 3 star facilities and 2 star staff.
2019年1月10日評價
6.8
不錯
南非 Ashwin
夫婦/情侶旅客
奢華房(兩床)
2018年12月入住 4 晚
Dysfunctional airconditioner. We could not sleep. Uncomfortable living conditions. Lifts were not fu”
Dysfunctional airconditioner. We are not able to sleep. Uncomfortable living conditions. Lifts were non functional some of the time. Poor house keeping. Poor staff communication to guests. Condition of facilities have deteriorated since previous visits.
2018年12月29日評價
2.0
南非 ALDEANO
帶幼兒的家庭旅客
奢華房(兩床)
2018年12月入住 5 晚
Terrible place to stay...”
Everything about this hotel sucks...it is falling apart.Nothings works
2018年12月27日評價
8.8
激讚
南非 wally
獨遊旅客
奢華房(兩床)
2018年11月入住 4 晚
4 star hotel at 6 star prices. ”
Pros Good food, excellent lobby, bar and facilities. Good and friendly service. Lovely pool area. Cons Very expensive drinks , food and accommodation, Lack of fresh fruit juices for breakfast. Rooms need windows washed more regularly.
2018年11月8日評價
8.0
激讚
南非 Bernadett
帶幼兒的家庭旅客
高級奢華房
2018年10月入住 1 晚
超好”
Sleeper couches are needing to be replaced, thay are quite old. The big white container at the back of the gardens, close to the birds is an eye sore. Dry milk that had not been clean by the kettle. Staff friendly. Facilities need a general upgrade at some point.
2018年10月29日評價
6.8
不錯
英國 Philip
夫婦/情侶旅客
奢華房(兩床)
2018年9月入住 2 晚
不錯”
Disappointed with the hotel, although great location and grounds. Our aircon did not work properly and even after two visits (after a lot of chasing) still did not as the fan was not working. Bizarrely, the hair dryer was hard wired into a bedside drawer well away from a mirror, so could not move it or see myself using it! Hotel looked "tired" and not 5 star level. Restaurants excellent though.
2018年10月3日評價
6.0
英國 Peter
夫婦/情侶旅客
高級奢華房
2018年5月入住 3 晚
Not very good value for the price ”
Hotel very old, swimming pool empty, superior luxury room without terrace
2018年5月26日評價
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we are doing renovations from the 1st of July 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service.
已於 2018年5月29日回應
太陽城卡薩蒂斯酒店
7.2
超好
愛爾蘭 Timothy
夫婦/情侶旅客
高級奢華房
2018年3月入住 1 晚
Nice but dated”
Stayed here after a few nights in Pilansberg game reserve. It was very pleasant, but definitely shades of former glory.
2018年4月23日評價
Thanks for staying with us. We appreciate your feedback!
已於 2018年5月3日回應
太陽城卡薩蒂斯酒店
4.8
南非 Goolam
帶幼兒的家庭旅客
奢華房(兩床)
2018年3月入住 4 晚
I expected more”
I don't consider this property a five star. I've had the opportunity of travelling many destinations and stayed at many five star hotels, this by far was the most disappointing. breakfast was a nightmare. the so called 'heated pool' wasn't such. staff weren't very helpful neither were they cheerful. there were many muslim families present during my stay, and the hotel didn't bother catering for our dietary needs, very poor effort in the demarkation of food groups. The Cascades have much to learn if they desire recognition in the hospitality industry. I'm not a fussy person nor hard to please, but this vacation was definitely not worth the price. first and last visit to the cascades. wouldn't recommend this property for the discerning guest.
2018年4月2日評價
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. Kind Regards Asa
已於 2018年4月21日回應
太陽城卡薩蒂斯酒店
7.6
超好
南非 MAJEDI
夫婦/情侶旅客
奢華房(兩床)
2018年1月入住 4 晚
超好”
Elevators need maintenance. Hotel needs upgrade everything looks dated. Breakfast definitely not up to standard. Overall not a 5 Star. Overpriced .
2018年3月5日評價
Thank you for the comment and to thank you for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we will be doing renovations from the 1st of April 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
8.8
激讚
美國 Alexei
夫婦/情侶旅客
Paraplegic套房
2018年2月入住 4 晚
The best location in Sun City”
The location of Cascades is the best in this resort city. All the attractions are easily accessed by foot. There are plenty of very reasonably priced places to eat in the nearby Mall (like Nando's for instance). But the breakfast in the hotel is good enough and is served in a nice restaurant with comfortable chairs and big tables with the life piano music in the background. Some of the waiters could have shown more friendliness though. It would have been nice also if this restaurant was opened for lunch and dinner as well, but it is not the case. Generally, it is not clear where to find the food after 22:00. We didn't like the tap water and had to use the bottled water to make tea or coffee in the room. We enjoyed our stay and we were glad we selected this hotel, which seems the best in the area.
2018年3月3日評價
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
10.0
屈機
英國 Jacqui
夫婦/情侶旅客
奢華房(兩床)
2018年2月入住 2 晚
Nice End”
We stayed in Sun City 3 weeks after travelling across South Africa. Check-in with Philyus was exceptional. The walks around the complex were pleasant and the variety of places to eat brilliant.
2018年2月28日評價
Thanks for staying with us. We appreciate your feedback!
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
8.0
激讚
南非 Ashita
帶大齡兒童的家庭旅客
奢華房(兩床)
2017年10月入住 2 晚
超好”
I always look forward to going to Sun City as it is a nice mid-week/weekend get away with loads of fun and adventure. However going back there after four years was somewhat different this time. I found the rooms at the Cascades to be less modern than I expected with a very dated look compared to what was advertised on the web. The entertainment centre had vastly changed to look somewhat like a mall more than an entertainment centre. This really killed my buzz. The pool at the Cascades was green! Which means we could only swim in one small section which was blue. This is not on especially during peak season! The water in my shower was cold in the mornings and only warmed up later on in the day. There is no adequate facility to ensure on going hot water. This was really frustrating. On the plus side the variety of restaurants and the new slides added to the valley of the waves made it a fun day in the sun. Although two slides were out of order. The staff were also very warm and friendly. Overall I would rate this trip a good one but I would think twice about staying at the Cascades again.
2017年10月28日評價
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
9.6
屈機
印度 Priyanka
夫婦/情侶旅客
奢華房(兩床)
2017年9月入住 1 晚
Grand room!”
Helped us with an early check in despite the hotel being completely booked out. Really helpful staff and great buffet breakfast.
2017年9月17日評價
Thanks for staying with us. We appreciate your feedback!
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
8.8
激讚
沙地阿拉伯 badr
帶幼兒的家庭旅客
奢華房(兩床)
2017年9月入住 4 晚
激讚”
The Elevator need maintenance
2017年9月12日評價
Thanks for staying with us. We appreciate your feedback!
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
8.0
激讚
南非 Frederick
帶幼兒的家庭旅客
奢華房(兩床)
2017年4月入住 5 晚
Terrible check in but not on the part of the lady who checked me in - she tried her utmost to help”
When booking the two rooms I asked for either interleading rooms or rooms next to each other. I even called the Resort as was assured we had rooms next to each other. Upon arrival I was allocated rooms 710 and 718, how can I have my 5 year old staying so far from me? Absolutely disgusting service and these rooms don't come cheaply Secondly the heated pool was also turned off and the pool was not subject to maintenance and there was no warning either prior to or upon check in.
2017年4月28日評價
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
已於 2018年3月7日回應
太陽城卡薩蒂斯酒店
123
人氣爆燈,唔好再等!

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|超好 7.8
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