激讚
位置評分
![游泳池 [室外] 太陽城卡薩蒂斯酒店 (The Cascades Hotel at Sun City)](http://pix10.agoda.net/hotelImages/425/42588/42588_15081713530034416398.jpg?s=1024x768)
| 性價比 | 7.0 |
| 距離市中心 | 45.0 Km |
| 位置評分 | 8.9 |
太陽城卡薩蒂斯酒店空房狀況
- 房間面積：44 平方米/474 平方呎
- 景觀: 庭園景
- 1 張特大床
- 房間面積：31 平方米/334 平方呎
- 景觀: 庭園景
- 2 張單人床
- 房間面積：66 平方米/710 平方呎
- 景觀: 庭園景
- 1 張特大床
- 房間面積：33 平方米/355 平方呎
- 景觀: 庭園景
- 1 張特大床 及 1 張梳化床
- 房間面積：33 平方米/355 平方呎
- 景觀: 庭園景
- 1 張特大床
- 房間面積：33 平方米/355 平方呎
- 景觀: 庭園景
- 1 張特大床 及 1 張梳化床
- 房間面積：44 平方米/474 平方呎
- 景觀: 庭園景
- 1 張特大床
- 房間面積：44 平方米/474 平方呎
- 陽台/露台
- 1 張特大床
- 房間面積：33 平方米/355 平方呎
- 浴缸和淋浴間
- 1 張大床 或者 2 張單人床
常見問題
什麼時間可於太陽城卡薩蒂斯酒店辦理入住和退房？
入住登記：14:00起， 退房時間：直至11:00。你可於預訂時要求提早辦理入住或延遲退房，但是否可行需視乎空房情況而定。於指定時段以外登記入住或退房或需額外付費。 度假村可為客人提供入住前和退房後行李寄存服務。 前台全日（日間或晚上）均開放服務。
如何前往太陽城卡薩蒂斯酒店？
太陽城卡薩蒂斯酒店很容易從機場到達。實際上，你甚至可以提前預訂機場接送服務，以更省心。只需使用預訂表格的「特別要求」欄位告知度假村你需要接駁服務，他們就會透過Agoda訊息服務與你聯絡。 入住太陽城卡薩蒂斯酒店，還可透過度假村提供的便捷接駁服務輕鬆前往住宿附近。 對於那些希望自駕的客人，太陽城卡薩蒂斯酒店有一個可供客人使用的停車場。 客人可以免費使用停車場。 泊車選擇包括全方位的代客泊車服務。 如果你正在搜尋遊覽匹蘭斯堡的便捷私人交通工具，度假村可以安排的士或汽車租賃服務。
太陽城卡薩蒂斯酒店的吸煙政策怎麼樣？
太陽城卡薩蒂斯酒店不允許在其任何房間吸煙，但允許在指定區域吸煙。
不論是觀光或商務旅遊，太陽城小瀑布酒店都是到訪匹蘭斯堡的理想住宿之選。 這裡距離市中心僅45.0 Km，離機場也不過120分鐘的路程。 酒店位於Outdoor Adventure Centre, Sun City Clinic, Game Trackers Outdoor Adventure不遠處，遊客在旅遊觀光時大可不必捨近取遠。
太陽城小瀑布酒店同時提供多種設施，讓您在匹蘭斯堡期間的旅程更多姿多采。 客人可享受酒店的服務如24小時送餐服務, 所有房間免費 Wi-Fi, 24 小時保安, 每日客房清潔服務, 的士服務。
酒店有243間裝修精美的客房，大部分配有平面電視, 禁煙房, 空調, 暖氣, 書枱。 酒店內的小艇, 獨木舟, 小型高爾夫球場, 水上樂園, 水上活動裝備租借是您忙碌一天後放鬆身心的理想去處。 太陽城小瀑布酒店為您提供一站式高品質服務，是前往匹蘭斯堡旅遊的最佳留宿酒店。
最多旅客談論的設施與服務
設施 & 服務
人氣設施
可使用語言
- 英文
無障礙友善
- 升降機
- 無障礙設施
- 輪椅無障礙友善設施
上網服務
- 公共Wi-Fi
- 客房皆有免費Wi-Fi
休閒娛樂
- Spa
- 夜店
- 健身中心/健身設施
- 小型高爾夫球場
- 花園
- 游泳池 [室外]
- 小艇
- 保齡球場
- 網球場
- 水上活動裝備租借
- 按摩
- 蒸氣室
- 水上運動 [非機動項目]
- 飛鏢靶
- 賭場
- 水上運動 [機動項目]
- 桌球
- 壁球場
- 水上樂園
- 桑拿
- 騎馬
- 行程預訂
- 高爾夫球場 [住宿附設]
安全和清潔度
- 公共區域保護屏障
- 急救包
- 最少1米社交距離
- 安全用餐環境
- 為住客和員工量度體溫
- 衛生證明
- 免費口罩
- 員工面部遮蓋
- 體溫計
- 每日消毒
- 員工接受安全標準培訓
- 所有客房每日消毒
- 消毒洗手液
健體休閒
- 遊戲室
餐飲膳食
- 池畔吧
- 咖啡店
- 酒吧
- 自動售賣機
- 送餐服務
- 餐廳
交通出行
- 代客泊車
- 的士服務
- 接送服務
- 汽車出租
- 停車場 [免費]
- 機場接送
便利服務
- 24小時保安
- 行李寄存
- 紀念品店
- ATM/自動提款機
- 吸煙區
- 特快入住/退房
- Salon
- 每日客房清潔
- 乾洗
- 可帶寵物
- 保險箱
- 商店
- 外賣食物速遞
- 前台 [24小時]
- 貨幣兌換
- 全面禁煙
- 洗衣服務
- 禮賓接待服務
陸上運動
- 高爾夫球場（3 公里內）
兒童天地
- 兒童看護服務
- 兒童樂園
- 游泳池 [兒童]
- 兒童遊樂場
- 家庭房
所有客房均提供
- Wi-Fi [收費]
- 風筒
- 淋浴間
- 免費樽裝水
- 書枱
- 禁煙房
- 咖啡/茶沖調設備
- 浴缸
- 電影點播服務
- 空調
- 迷你吧
- 衛星頻道/有線電視
膳食餐飲
內設餐廳
住宿政策
小童及加床
所有住客必須年滿2歲
| 小童年齡 | 加床 |
|---|---|
小童由 2 至 17 歲 [包括 17 歲] | 如不加床可免費入住 可於住宿直接要求加床，或需額外收費 |
18歲或以上住客按成人標準收費 | 可於住宿直接要求加床，或需額外收費 |
其他注意事項
- 歡迎預訂更多心水房型。請留意，若預訂數量超過5間，某些酒店可能收取附加費用(視乎不同政策而定)。
能否加床取決於你選擇的客房類型，詳情請向住宿查詢。
實用資訊
登記入住/退房時間
交通出行
附加資訊
關於住宿
住宿公告
 太陽城卡薩蒂斯酒店 |  |  | 至抵之選！  | |
| 餐飲 | 可供應早餐 | 可供應早餐 | 可供應早餐 | 可供應早餐 |
| 住客評分 | 超好 129 條評價 7.9 地點評分 8.9 | 超好 504 條評價 7.9 地點評分 8.6 | 超好 42 條評價 7.6 地點評分 8.1 | 激讚 288 條評價 8.4 地點評分 8.7 |
| 所在位置 | 太陽城 | 太陽城 | 太陽城 | 蘭斯堡國家公園 |
太陽城卡薩蒂斯酒店住客評價
篩選包含以下關鍵字的評價：
- 地點激讚
工作人员效率较低”
预定的是40平方的房间，但提供入住的是30平方的房间，一而再，再而三进行沟通，再等了三个小时之后，才换到预定的房间，工作人员效率非常低！
感谢您的评论，并选择Cascades Hotel作为您入住Sun City Resort的首选住宿设施。 感谢您提请我注意各种关切点。这些都已经注意到了，我已经与相关管理层讨论了这些问题，他们制定并实施了补救行动计划，以确保我们不会再发生。 作为以服务而自豪的国际品牌的一部分，以及我们所服务的行业的领跑者;已经制定并实施了纠正措施，以消除在不久的将来重新出现的可能性，因为卓越不是成就，而是酒店经营者努力掌握的精神和永无止境的过程。 您的意见将帮助我们解决您提请我们注意的问题，以便我们改进我们的服务。 我们真的很感谢您的业务。
环境舒适”
入住花费时间较长，工作人员效率较低
感谢您的评论，并选择Cascades Hotel作为您入住Sun City Resort的首选住宿设施。 感谢您提请我注意各种关切点。这些都已经注意到了，我已经与相关管理层讨论了这些问题，他们制定并实施了补救行动计划，以确保我们不会再发生。 作为以服务而自豪的国际品牌的一部分，以及我们所服务的行业的领跑者;已经制定并实施了纠正措施，以消除在不久的将来重新出现的可能性，因为卓越不是成就，而是酒店业者努力掌握的精神和永无止境的过程。 您的意见将帮助我们解决您提请我们注意的问题，以便我们改进我们的服务。 我们真的很感谢您的业务。
还算不错的体验”
在Sun City 中心的位置，环境优美，围绕一个人工的公园，景色别致，可惜住的楼层较低，交通便捷
感谢您留在我们这里。感谢您的反馈！
Nice stay in Cascades”
We have spent two nights in Cascades, it is a good hotel with nice service. In terms of the facilities inside the room, I would say, it's a little bit old, but, overall, it is good hotel. I would recommend you to stay in this hotel and enjoy the shopping in Sun Center as well as the Valley of Waves
Disappointed”
Value would be to stay in the Cabanas at half the price as the Cascades rooms need updating and refurbishment. Stayed in two rooms as there was issues with the first one and then the second one. Not sure how they maintain a 5 Star status..... Hotel bit warn out needs a refurb
Travelling with young children”
We love the room the most, it was clean and spacious. Needed the space as we were traveling with 3 young kids. The hotel is also close to all places including the arcade which the kids love the most. The breakfast spread was awesome, loved it! However, wish the staff was more friendly. They hardly smile and did not really attend to enquiries. Their face shows like they we forced to serve the guests!
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Centrally located in Sun City Resort”
Cascades is centrally located in Sun City Resort. The shuttle stops is just right next to it. I believe it's because it was low season when we went, thus some restaurant were not open and the skyrail was not in operation. The Valley of the Waves should be a good place to relax in summer.
Thanks for staying with us. We appreciate your feedback!
Do not go!”
On check in the rooms were not ready when they should have been. When we did get in the rooms the rooms stank of cigarettes, the hotel just casually stated oh we had a huge group and they were smoking in rooms it was no smoking! The bathrooms were disgusting mold in the showers and leaking ! The breakfast was worse! No spoons had to find your own! The wait staff no where to be found! Had to beg for a cup of coffee! The hotel bar did not even have a sweet wine in wine country South Africa , did not even know what. Shirley temple was ! I had to tell them! The hotel restaurant the food was not even edible! Says croc park at entrance says it free , not true! We got charged to view the cris feedingThe place is run down. They say there is horse riding, nope none of that false advertising, for what we paid per night it was a an absolute rip off , if this was in USA it would be closed !!!!!!!! Do not go to sun city waste of time and money!
Hotel needs renovation!”
The hotel maybe conveniently located but the high price per night for old rooms that have damp smelling corridors and sediment in the toilets is simply not worth it. We didn’t get any new water to drink in a family room so the two small bottles were not topped up the next day. You should rather stay at a different property at the sun city. It is disappointing for 5 star accommodation.
4 star hotel at 6 star prices. ”
Pros Good food, excellent lobby, bar and facilities. Good and friendly service. Lovely pool area. Cons Very expensive drinks , food and accommodation, Lack of fresh fruit juices for breakfast. Rooms need windows washed more regularly.
超好”
Sleeper couches are needing to be replaced, thay are quite old. The big white container at the back of the gardens, close to the birds is an eye sore. Dry milk that had not been clean by the kettle. Staff friendly. Facilities need a general upgrade at some point.
不錯”
Sun City is always a great destination. The Cascades just needs a revamp. Rooms are now tired. Furniture is old. The pool area needs some taking of. It really does not acquire the premium pricing of a five star hotel as its not five star anymore.
超好”
We had a very nice stay but the hotel is quite dated and in need of refurb. Lifts were very unreliable. Pool area was excellent
The best location in Sun City”
The location of Cascades is the best in this resort city. All the attractions are easily accessed by foot. There are plenty of very reasonably priced places to eat in the nearby Mall (like Nando's for instance). But the breakfast in the hotel is good enough and is served in a nice restaurant with comfortable chairs and big tables with the life piano music in the background. Some of the waiters could have shown more friendliness though. It would have been nice also if this restaurant was opened for lunch and dinner as well, but it is not the case. Generally, it is not clear where to find the food after 22:00. We didn't like the tap water and had to use the bottled water to make tea or coffee in the room. We enjoyed our stay and we were glad we selected this hotel, which seems the best in the area.
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
超好”
I always look forward to going to Sun City as it is a nice mid-week/weekend get away with loads of fun and adventure. However going back there after four years was somewhat different this time. I found the rooms at the Cascades to be less modern than I expected with a very dated look compared to what was advertised on the web. The entertainment centre had vastly changed to look somewhat like a mall more than an entertainment centre. This really killed my buzz. The pool at the Cascades was green! Which means we could only swim in one small section which was blue. This is not on especially during peak season! The water in my shower was cold in the mornings and only warmed up later on in the day. There is no adequate facility to ensure on going hot water. This was really frustrating. On the plus side the variety of restaurants and the new slides added to the valley of the waves made it a fun day in the sun. Although two slides were out of order. The staff were also very warm and friendly. Overall I would rate this trip a good one but I would think twice about staying at the Cascades again.
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Terrible check in but not on the part of the lady who checked me in - she tried her utmost to help”
When booking the two rooms I asked for either interleading rooms or rooms next to each other. I even called the Resort as was assured we had rooms next to each other. Upon arrival I was allocated rooms 710 and 718, how can I have my 5 year old staying so far from me? Absolutely disgusting service and these rooms don't come cheaply Secondly the heated pool was also turned off and the pool was not subject to maintenance and there was no warning either prior to or upon check in.
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Great location, great value for money... service, almost there”
Sun City is unique. A curious mix of Butlin's and Las Vegas. It works though, and can be whatever you want it to be: golf holiday, relaxing by the pool, adventure and of course one of Africa's finest game reserves is next door. It also offers fine dining (alongside a plethora of fast food outlets in the main centre), but you have to track it down. South Africa is still learning customer service in the hospitality sector. Standards vary but Sun City is one of the best. To me it felt that the resort though, after a Rand 400 million revamp, is still unclear what its target market is. It is a great family destination, it is a relaxing pool holiday, it is a mass market slot machine and gambling destination (the main Casino feels more end of the pier seaside amusements in Blackpool than Monte Carlo) and of course it is a gateway to the Pilanesberg game reserve, where you will easily see elephant, rhino, hippo, lion. The resort attracts a mix of people from all backgrounds and it feels safe, which is a huge bonus for a South African destination. At the Cascades hotel, breakfast was good, but the management need to work out a way to avoid the queues. And, while this certainly does not affect me, for Islamic visitors (and there were quite a few), the hotel might like to ensure the bacon and sausages can not contaminate the other (very good) English breakfast choices. When putting scrambled egg or tomato onto the plate, it was impossible to stop the serving spoon touching the bacon. I was surprised to learn the the Sun City owners were also involved in Atlantis The Palm, Dubai, which I've visited many times. In fairness you can 'feel' the similarities but Sun City is a lot cheaper. Atlantis attracts wealthy holidaymakers from around the world, who expect the best. But of course there's no casino. And for me, the weather in Dubai is too hot for most of the year. South Africa really does have it beaten. Why more people from around the world fail to see the benefits o
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Great Hotel but missing 5 star polish”
The hotel itself is great but it isn't 5 star. A 5 star hotel has a fully stocked mini bar - here you need to call room service to stock it - I didn't bother. A 5 star hotel has dressing gowns in the closet - not here! Breakfast is great but staff are lazy and useless - nobody offers coffee / you need to search for a waiter who never smiles.
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Good Stay”
Everything was good. The room was comfortable and clean. (Mini bar fridge wasn't working and no hairdryer).Checking in was a breeze BUT checking out was an issue as they wanted me to pay AGAIN. I had to explain that I used and paid via Agoda.The location is perfect if you have kids and is the best out of the 4 hotels at Suncity as it is very central.
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Cascades hotel 😷”
Unfortunately our experience in cascades hotel was so bad , first the staff performance was so bad and when the speaking with you the shouting you even when you are right . Seconded they charge by our Visa card something we not use .Finally the Internet is always down and when have emergence case to use the Internet they say it's your problem 😮 even the policy of the hotel gave you one device per room . Really it was uncomfortable experience
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.