普吉島納卡酒店，設計酒店成員 (The Naka Phuket, a member of Design Hotels)

Dear Swee, Thank you so much for your wonderful review and high rating. We are delighted that your four-day escape at The Naka Phuket was relaxing, with a spacious, spotless villa and a refreshing private pool. Your praise for our dining, especially the romantic beach dinner with Wagyu and Phuket lobster, means a lot, and we will proudly recognize Khun Aor and Khun Wizz for their outstanding care and thoughtful photos and videos. We are also glad the birthday and anniversary surprises added to the celebration. We truly appreciate your recommendation for guests seeking tranquility, and we are thrilled to hear you plan to return. Please accept our apologies for the inconvenience caused by traffic and the hilly layout; your understanding is greatly appreciated. It was a pleasure having you with us, and we look forward to welcoming you back for another peaceful stay. Warmest Regards, Vichit W. Hotel Manager

Dear Nagarjun, Thank you for your wonderful words about The Naka Phuket. We're delighted your stay was perfect, that our team's gracious service, serene setting and family‑friendly facilities kept your little son entertained and made your visit so memorable. We appreciate your note about additional Indian options and will share it with our culinary team. Thank you for such a glowing review; we look forward to welcoming you and your family back to The Naka Phuket. Warmest Regards, Vichit W. Hotel Manager

Dear Alan, Thank you for taking the time to share your experience at the Naka. It is heartening to hear of the comfort and enjoyment you found during your stay; our staff prides itself on going above and beyond to ensure guest satisfaction. We are thrilled that you found our hotel app useful for your needs and appreciate your positive feedback about the spaciousness, cleanliness, and privacy of your room. Your recommendation to family and friends is the highest compliment we can receive. We assure you we will continue to focus on providing superior service to make each guest experience memorable. We look forward to welcoming you again soon. Your feedback is invaluable in our commitment to continuous improvement. Thank you once again. Warmest Regards, Vichit W. Hotel Manager

Dear Jihoon, Thank you for the wonderful words and high rating. We are delighted that the evening arrival set the tone, with the lobby view making such a striking first impression, and that your stay remained comfortable throughout. We appreciate your note on the swift fix to the bathroom light and are pleased our team responded promptly. Your praise for our staff means a great deal to us at The Naka Phuket. It is an honour to be among your best hotel experiences, and we are grateful to hear that you will confidently stay with us again. We would be thrilled to welcome you back whenever your travels bring you to Phuket again. Warmest Regards, Vichit W. Hotel Manage

Dear Kim, Thank you for your kind review and high rating. We are delighted you enjoyed the stunning views from your room and the tranquillity of our private beach, and that our hardworking team contributed to your experience. We have noted your feedback regarding the buggy service and our hillside location. We fully understand that traveling due to the terrain can be an inconvenience; please know that our shuttle service is designed to make your travels as comfortable as possible. We look forward to welcoming you back for an even more comfortable and enjoyable stay at The Naka Phuket. Warmest Regards, Vichit W. Hotel Manager

Dear Wang, Thank you for sharing your wonderful experience at The Naka Phuket. We are thrilled to know that you and your family enjoyed our peaceful location, private beach, and the children's club. Your compliments to our staff, particularly Siriwan, for accommodating your needs successfully and efficiently, are greatly appreciated, and we are glad our unique room layout appealed to your two-year-old, making the holiday even more special. Hearing that you enjoyed our food, particularly the complimentary coconut mango ice cream, is delightful. We acknowledge your comments on the room layout and will consider them while aiming for continuous improvements, as we are committed to making The Naka Phuket a perfect place for tranquil family-oriented vacations. We look forward to welcoming you again to create more delightful memories! Warmest Regards, Vichit W. Hotel Manager

Dear Seonmin, Thank you for taking the time to provide such a detailed review of your stay at The Naka. We're over the moon to hear that you found our facilities, including the private pool and our culinary offerings, to be of high quality. We're glad that our secluded location contributed to a peaceful and enjoyable experience for you. We appreciate your feedback regarding the cleanliness of the outdoor pool and jacuzzi. We strive to maintain high standards, and your comments will assist our team in improving these areas. Thank you for choosing The Naka for your honeymoon, and it's heartening to hear that you're considering another visit soon. We look forward to welcoming you back to our tranquil slice of paradise in Phuket. Warmest Regards, Vichit W. Hotel Manager

Dear Amr, Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that you found our rooms and pool well-maintained, and that our staff met your expectations. Your compliments will be shared with the team, as it is indeed our goal to offer a memorable stay for our guests. We understand how helpful and friendly service can enhance the overall experience. We are glad to hear you've had an amazing time and enjoyed your stay. We value your feedback and look forward to welcoming you back in the future! Warmest Regards, Vichit W. Hotel Manager

Dear Jasmin, Thank you for recognising the lovely sea views and attentive breakfast and in‑room service you experienced in our high bay villa; we’re glad our team and the hotel app helped make your stay smoother. We apologise for the villa layout and maintenance issues you described, especially the design inconvenience and the air‑conditioning problem, and we have passed your comments to the relevant departments for attention. We appreciate your balanced feedback and rating; it helps us improve. We hope for an opportunity to welcome you back to show the enhancements. Warmest Regards, Vichit W. Hotel Manager

Dear Hyejung, Thank you for sharing such enthusiastic feedback, we are delighted your stay left a perfect impression. It is wonderful to hear you enjoyed the private pool villa, our communal pool and the beachfront, and that the accommodation felt clean and relaxing at The Naka Phuket. Your intention to return means so much to us, and we can’t wait to welcome you back and create another wonderful stay just for you. Warmest Regards, Vichit W. Hotel Manager

Dear Marissa, Thank you for your wonderful review and for awarding us a perfect rating. We are delighted you found our atmosphere so relaxing for your anniversary and that our team, from check-in to your beach dinner service, contributed to such a special stay. It is fantastic to know you enjoyed your private pool villa and its convenient location. Your kind words regarding our staff's attentive and polite service are truly appreciated. We are thrilled to know you plan to return, and we look forward to creating more unforgettable moments for you both. Warmest Regards, Vichit W. Hotel Manager

Dear Andy, Thank you for taking the time to give us such a detailed review of your stay. We're thrilled to hear how much you enjoyed the privacy of our villas, the stunning ocean views, our tasteful restaurant, and the efficient service from our team. Your compliments about our mobile app and buggy service are much appreciated too! We noted your comments about certain areas that could benefit from some maintenance. Please be assured that we are continuously working on improving the upkeep of our resort to meet our 5-star standard. Our remote location is indeed part of the charm, and we are glad you appreciated the tranquility. You're right, it does add to the joy! Your feedback is invaluable to us, as it helps us to improve. We hope to welcome you back again in the future for another memorable stay. Thank you again for recommending us to others. It means a lot to us! Warmest Regards, Vichit W. Hotel Manager

Dear Koh, Thank you for choosing our villa and for sharing such kind words about your stay with us. We are delighted our staff and the handy hotel app, including buggy service, helped make your stay safe and enjoyable at The Naka Phuket. It is wonderful to hear you enjoyed snorkelling the vibrant house reef and kayaking. Your high praise means a great deal to our team, and we look forward to making your next stay with us even more comfortable and enjoyable. Warmest Regards, Vichit W. Hotel Manager

Dear Moiz, It was a pleasure to read your kind words following your stay with us at The Naka Phuket. We are delighted to learn that you found our team phenomenal and felt so well cared for. Thank you for your specific compliments regarding our dedicated buggy service, convenient app and the great food at our resort. Such feedback is wonderful for our team to receive. We sincerely hope to have the pleasure of welcoming you back for another memorable stay in the future. Warmest Regards, Vichit W. Hotel Manager

Dear Yat, Greeting from The Naka Phuket! Thank you very much for choosing The Naka Phuket to be the venue of your wedding proposal, and we appreciate your perfect rating and awesome review! It was indeed a pleasure to make your stay and your proposal wonderful and memorable. It is rewarding to learn that our services, hospitality, the spa, our private beach, housekeeping, and room service greatly impressed you and exceeded your expectations. We also appreciate your suggestion about having some upgrade on the room. Once again, thank you for your support, and we certainly look forward to your next visit! Warmest Regards, Vichit W. Hotel Manager

Dear Richard, Thank you for the fantastic 9.6/10 rating and for sharing such thoughtful feedback. We are delighted you enjoyed the suite in our five-story building and took in the panoramic views from the rooftop bar and restaurant. It is wonderful to hear that the villa layout and private pools impressed you, and that the beachfront infinity pool by the all-day dining area hit the mark. We are especially pleased our beachside food and drink service made relaxing on the loungers even better. We truly appreciate your kind words and are thrilled that so many aspects of your stay stood out. We hope to welcome you back soon for another memorable escape in Phuket. Warmest Regards, Vichit W. Hotel Manager

Dear Mehrez, Thank you for taking the time to share your experience at The Naka Phuket. We're thrilled to read that you enjoyed the breathtaking views, luxurious accommodation, and our impeccable service, and we also thoroughly appreciate your commendation on our culinary offerings. Your relaxation and enjoyment are our top priority, so we're delighted to know that you had a memorable stay. We look forward to welcoming you back to our serene resort for another tranquil retreat in the future! Warmest Regards, Vichit W. Hotel Manager