O酒店提供高品質住宿和優質服務，讓您到訪浦那依然感覺賓至如歸。 離市中心僅1.00Km的路程，客人入住酒店能確保快捷前往當地旅遊景點。 這間酒店氣氛閒適安逸，而且離市區Osho Ashram, 巴格拉傑尼希聚會所, 奧修特斯花園等景點僅數步之遙。
O酒店提供優質貼心的服務和方便實用的設施，贏得了客人的一致好評。 酒店的特色設施，包括24小時送餐服務, 所有房間免費 Wi-Fi, 24 小時前台, 無障礙設施, 特快入住/退房。
共有111間房間可供客人選擇，全部都能給住客帶來安靜典雅的感覺。 酒店配備的健身中心/健身設施, 桑拿, 室外游泳池, Spa, 按摩等娛樂設施必定讓您流連忘返。 O酒店地理位置優越，為客人提供一流服務。
嬰兒由 0 至 1 歲 [包括 1 歲]
小童由 2 至 6 歲 [包括 6 歲]
Very comfortable and well-equipped rooms”
Whats good: Comfy beds, crisp clean linen each night, great shower, everything you need in the room. Breakfasts are very good with wide variety. You can even get waffles! Good location as well if you have work in the Koregaon Park area. What needs to be improved: There are a lot of lights in the room but turning them on and off is confusing as you have to use the control panel. Also, even thought there are a lot of lights, there isn't enough light in the room - to read for example. Something needs to be done about this. Also, the common areas on each floor have a stale odour and need freshening up on a regular basis. The pool area could do with some refurbishment.
Dear Valued Guest, Greetings from The O Hotel Pune ! We thank you for your comments, you have noted that our guest rooms were "amazingly clean" and I will make sure that these comments reach our housekeeping staff, who work hard every day to ensure a positive guest experience.Thank you for the accolades on our well-maintained property, excellent services, well-appointed accommodation, surroundings and the warm hospitality as a whole. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.Do stay in touch and keep yourself updated on the ongoing and upcoming offers at the hotel through our social media channels. We look forward to welcoming you again with the assurance of the same warmth and care
Nice clean hotel with good facilities”
Having stayed a few times at the O Hotel, the service is just as good as the last visit. The rooms are clean and comfortable and the large bed and shower are just wonderful. The staff are attentive and the breakfast has a variety of Indian and continental dishes. The roof top pool and bar are recommended for an evening cocktail followed by dinner with good views of the city of Pune.
Extremely poor service. Room wasn't ready. Had booked a room with large double bed, instead received 2 single beds attached. When asked said they are fully booked, except for one room on the floor where smoking is allowed, which was 2nd floor, but was warned that smoke smell was strong. Booked room for 2 nights, as I was testing their service to book the entire hotel for a function. Staff at the gate dint help to move bags either. Lift interior is poorly designed. Lacks class.
good hotel in a great location”
I have stayed in the O-Hotel a couple of times already, the last time twice within only a few weeks. With regard to location and room size, this hotel is exceptional. My absolute favorite is the big bathtub. Unfortunately, within the standard amenities there is no bubble bath or bath salt, so either bring your own (what I usually do) or ask the housekeeping for it. Also some rooms show now some wear and tear (furniture, floor), but I have stayed at rooms where e.g. the floor must have been recently renovated. In general, the hotel offers a really good service and friendly personell, but at very few (!) times it may be a little uncoordinated.
Dear Guest, Greetings from The O Hotel Pune ! We would like to thank you for taking out time to share the feedback of your recent visit. Our team continuously strives to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We have noted down your feedback with regards to what you have mentioned and shall positively look into the same to further refine our offerings. Your kind appreciation of our associates motivates us even further. Thank You once again for your kind words. We look forward to welcoming you again. Yours Sincerely, Vinod Cougnery Director of Sales
good hotel in a great location”
I have stayed already several times at the O-Hotel and, so far, have always been quite happy. The rooms are spacious, have a big bathtub (my absolute favorite after a long day) and the beds comfy. Nevertheless, some of the rooms (the furniture, the floor) show quite some wear and tear and would need some renovation. In general, I wouldn't rate the hotel as a five-star hotel which strive for perfection, but a good four-star hotel in an exceptional location for usually a really good price. The service of the hotel most of the time is very good, but it really depends on who you are dealing with: Most of the personnel is really considerate and great, but there are a few (very few) who give you the feeling that they are not too interested in customer satisfaction or customer support. My special thanks go to the assistant of the the front office, Hitesh Ojha, who dealt an issue with regard to my travel planning and booking with the utmost courtesy.
Dear Guest, Greetings from The O Hotel Pune! We would like to thank you for taking out time to share the feedback of your recent visit. Our team continuously strives to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We have noted down your feedback with regards to what you have mentioned and shall positively look into the same to further refine our offerings. We are glad that you enjoyed our services and offerings. Your kind appreciation of our associates motivates us even further. Thank You once again for your kind words. We look forward to welcoming you again. Yours Sincerely, Vinod Cougnery Director of Sales
Made my trip a lot easier”
First business trip to India. Fortunately this hotel delivered my expectation. Breakfast is good enough and all staff are friendly. Though the gym is bit small, not many guests were using it, I guess. In general, if I come to Pune next time, I would stay here again.
A complete rundown hotel”
Stayed here for only a night. Inspite of paying upfront for the room , during checkin they have taken pre-auth on my credit card for no reason. Room service takes ages. In room dining menu is ridiculously expensive compared to other 5 star properties. The Mattress is completely rundown. Can here the squeaking noise while moving on the floor. Check out takes ages. Never ever staying again in O hotel.
Dear Valued Guest, Greetings from The O Hotel Pune ! I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us.We will look into each issue that you have noted.I sincerely hope that you would give us another chance to serve you, and I can assure you that we are continuing to work harder to give our guests a great hospitality experience each and every time.We take the comments of our guests very seriously, as our goal is to always improve on meeting and exceeding expectations.Once again kindly accept my apologies for the inconvenience and we look forward to the opportunity to serve you again and assure you of a grand experience on your next visit.
Good location but can't be rated 5 star. Front desk staff terrible, ask to wait for 3 hours”
Asked us to wait 3 hours before allowing us for check in ( I reached 10:30 am) , I m sure hotel was not full, house keeping staff forgot keep towels and toiletries, front desk staff was arrogant and unfriendly... overall bad hotel bad people... not recommended
Dear Mr. Sunil, Greetings from The O Hotel Pune ! Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.We have noted your concern and will surely look in to that.Let me assure you that the staff is well trained to take care of the guests, courtesy, empathy and quick service is of top most priority and we strive hard to maintain it. I trust you will not let this incident mar your perception of our service standards and will give us another opportunity to serve you again in the very near future. .
Service need to be improved”
- The bed sheet was not properly clean, I caught bugs on bed. - NO lost and found counter - The guests' Baggages just left at the side corner with no one attend and put a remark on baggage. Anyone can just simply take others people bag with no one notice. My friend left a laptop bag at the restaurant on the last day we were leaving Pune, someone saw it and sent to the reception and it was not being properly acknowledge. When we asked to check they took few hours to locate where the bag has gone. Unfortunately, the bag was taken by another guest and the guest was on the way to Mumbai. The hotel promised will pick up the bag and send the bag back to my friend. But until today, about 3 months later, he still couldn't get his bag back. It is a poor response from the hotel about this. I believe this is something not right and the hotel should think of a way to improve and avoid the same incidents happened again to other guest.
A great place to stay in terms of location and ambience , a very well maintained hotel with nice decor. Main problem was with their service , have never experienced such pathetic service at any hotel till now. You ask for anything once and it doesn't come till u follow up for atleast 3 to 4 times
Overall experience was just ok. ”
But something need to be highlighted is the communication level, i needed to call few times to housekeeping to ask for towels, bath mat and shower kit. They seems understand over phone but came the room few rounds bringing the wrong things. They do not have any SOP to keep the guests' baggage, all were left at the concierge with no labelling and happened that one of my friends' bag was wrongly sent to others guest. The front desk guest was friendly, they all greet the guest with smile.
Great Convient Central Hotel”
Hotel is in the Koregoan Park area near other major hotels there. It is next to the German Bakery which seems to be the best landmark. There is a forex outside also but unfortunately when I was there due to the money shortage it didn't have any currency and I had to depend on the front desk for most of my cash supply....great service under the circumstances.
Stands out in its location”
This is a nice designer hotel in a nice part of Pune. The service is very attentative and the services are decent. I did have problems with locks and small maintenance issues which were unfortunate. Also, had a very loud party one night which did disturb my room. Overalll a good experience
Great Location, Marred By Sloppy Staff”
As a motorcycle tourer, we like to stay in nice hotels after a long ride. So after 4 hours on the road, when the first interaction with the hotel is to have to fight, its a let down. The security said that motorcycles aren't allowed in. Fair enough but to have to park an expensive motorcycle on the road is a bit much, especially when cars are parked all over the front of the hotel. The manager, when summoned by security, said pretty much the same thing and only when I threatened to take my business to the Taj down the road, did they relent, not before demanding I ride on the wrong side of the road to the service entrance and park in the staff parking lot. I refused and rode through the lobby. Next, I had to carry all my gear through the security check, with no help from the staff, with the security guards asking me to turn out my pockets with my helmet in my hand. Again, not cool. Especially when you claim to be a 5 star. The check-in took a while and then we got a keycard and no help carrying up our gear and bags to the room. 5 star much? We were out of the hotel much of the evening so can't comment. Went to the spa for a massage, and while the massage was super, the steam room didn't quite work. The bed was super comfy and the blackout curtains work! Kudos for that. Room was exceptionally clean and well appointed. Breakfast was average. Two non-vegetarian options and neither was tasty. I suppose the majority of the guests are vegetarian. Checkout was like booking a railway ticket. Stand in line for 30 minutes while you wait for your turn. Again, no help carrying baggage to the bike, so I dropped my expensive helmet on the ground. So that was our experience at O. If you're a motorcycle traveler, don't bother going here. Try the Vivanta by Taj a couple of hundred meters down the road. Far more welcoming, exceptional Taj hospitality and good breakfast.
O for Outstanding ”
It was the most comfortable stay I've had in a hotel , comparable to any world class hotel. The ambience is homely yet spanking! A great address when you are on a business trip or a holiday. It upgrades your stature!
Nice hotel in great location”
Overall it was a pleasant stay. First of all, it's located right at Koreagaon park!!! Smoking rooms should be avoided for Non-smokers even if that means you will be getting a bit bigger room with king size bed since you won't be able to tolerate the smell. So I had to change the room but staffs were really prompt and helpful. Amenities are simple but nice and rooms are clean. Only thing I didn't enjoy was the breakfast. I couldn't find anything to like about the buffet except the fruits.
Pretty decent hotel in Pune”
the time we arrived the hotel has a huge group of guests to check in. apparently they ran out of capacity to cater individual visitors like us, and ignored our need on early check-in. the food in the restaurants was great. again, you wouldn't expect any smart staff around, and have to accept mistakes to be made by them from time to time.
Great Breakfast Buffet”
Was thrilled that my room included both the breakfast buffet and round trip airport transfers. The breakfast had a wide variety of Indian and American options, great cooked musli, a cheese and bread assortment plus a made to order egg and dosa station. Plenty of options and the rotated in new dishes daily. The car to and from the airport was a very comfortable Toyota sedan with great air conditioning and water provided. These perks made a lovely hotel stay even better.
Fully enjoyed my stay at the O. The service was good, not great but the rooms were beyond comfortable with everything thought of with the guests pleasure in mind. Location worked well for the Osho meditation Resort courses and has easy access to all the services I needed and wanted nearby.