失落之城皇宮酒店 (The Palace of the Lost City)
失落之城皇宮酒店 (The Palace of the Lost City)
【特色圖集】(共 59 張)
 失落之城皇宮酒店 (The Palace of the Lost City)
【特色圖集】(共 59 張)
大堂 失落之城皇宮酒店 (The Palace of the Lost City)
大堂
【特色圖集】(共 59 張)
大堂 失落之城皇宮酒店 (The Palace of the Lost City)
大堂
【特色圖集】(共 59 張)
室內裝潢 失落之城皇宮酒店 (The Palace of the Lost City)
室內裝潢
【特色圖集】(共 59 張)
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激讚
位置得分
8.7
【特色圖集】(共 59 張) 失落之城皇宮酒店 (The Palace of the Lost City)
【特色圖集】(共 59 張)
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2016

失落之城皇宮酒店 (The Palace of the Lost City)

地點激讚
激讚
目前有 100 條評價聽聽住客真心話
8.3
/
10
激讚 設施
8.6
82% 旅客會向朋友推薦此住宿
性價比7.5
距離市中心45.0 Km
位置評分8.7
  • 私人海灘

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  • 貨幣兌換

  • 熱水浴缸

客房選擇
8.5
激讚
客房舒適度及質素
另外有7人正瀏覽此住宿立即預訂!遲疑一秒鐘,隨時從迎接靚房變做目送
非洲套房 (African Suite)
非洲套房 (African Suite)
...
  • 房間面積:250 平方米/2691 平方呎
  • 景觀: 池景
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高級奢華房 (Superior Luxury Room)
高級奢華房 (Superior Luxury Room)
...
  • 房間面積:46 平方米/495 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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Paraplegic套房 (Paraplegic Room)
Paraplegic套房 (Paraplegic Room)
...
  • 房間面積:45 平方米/484 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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家庭房 - 可住2人+2小童 (Family Room (2 Adults + 2 Children))
家庭房 - 可住2人+2小童 (Family Room (2 Adults + 2 Children))
...
  • 房間面積:51 平方米/549 平方呎
  • 景觀: 庭園景
  • 1 張特大床 及 1 張梳化床
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小型套房 (Junior Suite)
小型套房 (Junior Suite)
...
  • 房間面積:70 平方米/753 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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奢華房(兩床) (Luxury Twin room)
奢華房(兩床) (Luxury Twin room)
...
  • 房間面積:36 平方米/388 平方呎
  • 景觀: 庭園景
  • 2 張單人床
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奢華房 (Luxury)
奢華房 (Luxury)
...
  • 房間面積:51 平方米/549 平方呎
  • 景觀: 池景
  • 1 張特大床
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高級套房 (Superior Suite)
高級套房 (Superior Suite)
...
  • 房間面積:88 平方米/947 平方呎
  • 景觀: 庭園景
  • 1 張特大床
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皇家套房 (Royal Suite)
皇家套房 (Royal Suite)
...
  • 房間面積:243 平方米/2616 平方呎
  • 景觀: 池景
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奢華單人房 (Single Luxury)
奢華單人房 (Single Luxury)
...
  • 房間面積:35 平方米/377 平方呎
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注意事項

The Valley of Waves Water Park will be closed for annual maintenance from July 8, 2019 to August 5, 2019.

住客真心話

來自Agoda用戶(共100條)來自Booking.com用戶(共1280條)
清潔度8.5
設施8.6
位置8.7
客房質素及舒適度8.5
服務質素8.1
性價比7.5
真實驗證評價 | 資料來源: Agoda
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简体中文
Deutsch
繁體中文 (台灣)
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入住房型
高級奢華房
奢華房
家庭房 - 可住2人+2小童
Paraplegic套房
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顯示 67 份已驗證評價
1234
7.7
超好
台灣 Feiyu
單行旅客
奢華房(兩床)
2013年10月入住 2 晚
值得一去的觀光景點型酒店,但wifi只有100MB/day”
游泳池、景觀滑水道、夜生活musical
非常美麗的酒店,在硬體設施上非常棒。但是一天wifi只有100MB,連線情況也不穩。健身房在高爾夫球場及網球場旁,設施不多但俱全。酒店非常龐大,工作人員非常熱心地指引路。沿途可以發現許多設計者的巧思。the lost city造景我只能說是 AMAZING。在最頂端的塔上可以眺望湖、遠方的公園綠地,還有許多野鳥棲息。住宿方面雖然沒有拿到景觀房,內設的CAPSULE CAFFE MACHINE相當貼心,附上非洲的木雕傢飾感覺非常好。
2013年11月3日評價
8.3
激讚
中國 QIANG
團隊旅客
奢華房(兩床)
2015年5月入住 2 晚
老牌酒店”
干净,欢迎水果,Molton Brown备品
酒店在太阳城最里面,虽然是老酒店,看得出当初定位的豪华,房间维护的也很好,很干净。欢迎水果一大盆,比任何连锁酒店都慷慨。酒店的备品很不错,比欧舒丹什么的强。个人觉得性价比还是靠近赌场的那两家好,至少热闹些
2015年6月9日評價
8.3
激讚
中國 QIANG
團隊旅客
奢華房(兩床)
2015年5月入住 2 晚
1994年的酒店”
备品,欢迎水果,干净
1994年开业的酒店,豪华显得出来,但是毕竟有些设施还是太旧了,比如电梯,下来的时候每层都停,速度超慢
2015年6月9日評價
8.3
激讚
中國 QIANG
團隊旅客
奢華房(兩床)
2015年5月入住 2 晚
经典老酒店”
干净、Molton Brown备品,欢迎水果
酒店在太阳城最里面,也是最豪华最贵的一个
2015年6月9日評價
9.7
屈機
中國 Chen
帶幼兒的家庭旅客
家庭房 - 可住2人+2小童
2015年2月入住 2 晚
很不错的体验”
服务,景观
非常好
2015年3月1日評價
10.0
屈機
中國 ZHENWU
商務旅客
奢華房(兩床)
2013年7月入住 1 晚
豪华,高档,非常享受”
住宿,娱乐美食,赌博设施
没得说,下次还来。非常好。太阳城特点就是娱乐、美食、赌博、舒适、浪漫。尤其是太阳城内的失落城(Lost City),,有令人屏息的人造森林,和动感十足的人工海浪游泳池,城内的皇宫饭店(The Palace Hotel),以金碧辉煌和尊贵舒适等特色,名列世界十大饭店之列。
2013年7月24日評價
4.0
香港 oscar
單行旅客
奢華房(兩床)
2018年10月入住 2 晚
接受到”
Unprofessional, arrogant and impolite restaurant staff.
2018年10月13日評價
4.8
泰國 PEERAPON
帶幼兒的家庭旅客
奢華房(兩床)
2018年8月入住 1 晚
Out dated hotel and rudeness staff”
Easy and quick review. Out dated hotel. And very very rude and unhelpful staffs.
2018年8月16日評價
Dear Peerapon Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager
已於 2018年8月20日回應
失落之城皇宮酒店
10.0
屈機
南非 Vicky
夫婦/情侶旅客
奢華房(兩床)
2018年8月入住 1 晚
Amazing”
Our stay was superb, the palace went out of their way to make us feel as comfortable and special as possible! Loved it.
2018年8月13日評價
Dear Vicky Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
7.2
超好
英國 Mark
帶幼兒的家庭旅客
奢華房(兩床)
2018年6月入住 2 晚
Lost in time”
Great hotel, but in need of some tlc maintenance
2018年6月16日評價
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年6月25日回應
失落之城皇宮酒店
9.2
屈機
南非 Boniswa
夫婦/情侶旅客
Paraplegic套房
2017年12月入住 1 晚
I have enjoyed everything. My special requests were attended into. Breakfast fast was awesome.”
Pool relaxing was awesome
2017年12月23日評價
Dear Boniswa Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
10.0
屈機
澳洲 Kaylene
夫婦/情侶旅客
奢華房(兩床)
2017年12月入住 4 晚
Majestic!!!!”
Just a beautiful hotel. Very opulent and majestic. One of the nicest hotel that we have stayed in from visiting many hotels around the world.
2017年12月18日評價
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年6月25日回應
失落之城皇宮酒店
6.8
不錯
南非 Nicolette
帶大齡兒童的家庭旅客
奢華房(兩床)
2017年11月入住 1 晚
Great resort, dissapointing service”
The beds, breakfast and activities are wonderful. Pity about the service levels. We had 2 rooms, one had a welcome bottle of wine and fruit, the other did not. They did rectify it. We ordered one bedroom with 2 single beds and one with 1 double bed, both had 2 single beds. Only one room received the turn down service in the evening. Oh and on check-in they could not find our reservations, that took a while to sort out. The beds are really nice, but the room requires repairs e.g. the mirror in the bathroom was falling off. No apologies received, even at check-out we were not asked if we even enjoyed the stay, they are more interested in settling the account.
2017年11月28日評價
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
7.2
超好
南非 Nicolette
帶大齡兒童的家庭旅客
奢華房(兩床)
2017年11月入住 1 晚
Beautiful resort, dissapointing service”
The Place is stunning and the facilities excellent, however the staff and service is really poor.
2017年11月28日評價
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
8.0
激讚
Tasneem
帶幼兒的家庭旅客
奢華房(兩床)
2017年11月入住 2 晚
Great Weekend getaway ”
The palace at the Lost City was perfect for a weekend getaway with the family. Breakfast is always the highlight for kids - with a choice of waffles and pancakes as a treat. Staff are very helpful and friendly. Pool was great and the entire resort is ideal for relaxation and entertainment.
2017年11月6日評價
Dear Tasneem Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
8.8
激讚
巴林 Paul
夫婦/情侶旅客
高級奢華房
2017年6月入住 1 晚
Birthday weekend”
We were two couples at the start of a 3 week SA vacation. We licked our travels off at The Lost City, primarily for the golf courses. The hotel itself has a wonderful setting, but is showing a bit of wear & tear with rooms needing an update. Service was overall good, but at times needed prompting. Good food at the two restaurants which was surprisingly empty. Lots of facilities means that there is something for everybody to do. Stay overall showcased a warm African welcome to SA and traveling on the US$ was not expensive.
2017年10月7日評價
Dear Paul Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
8.4
激讚
澳洲 Mike
夫婦/情侶旅客
奢華房(兩床)
2017年6月入住 2 晚
It's a long way from the airport but well worth the trip”
We were there in the low season and you could feel it, the rooms were cold, the restaurant was cold, and little effort was made to even make it a little warm. The Palace is magnificent and the architecture has to be seen to be believed preferably in Spring or Autumn
2017年7月5日評價
Dear Mike Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
2.0
新加坡 Poh
帶大齡兒童的家庭旅客
家庭房 - 可住2人+2小童
2017年6月入住 1 晚
接受到”
Staff exceedingly rude. They treat you like criminals.
2017年7月4日評價
Dear Poh Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
6.0
南非 Andrew
夫婦/情侶旅客
奢華房(兩床)
2017年3月入住 2 晚
The 'LOST ITS WAY' Palace Hotel”
I have heard so many good things about the Palace Hotel since it first opened but never had the inclination to stay over, preferring the cabanas. This time however I bit the bullet and booked 2 rooms for my parents and myself. The Palace is a stunning hotel but our stay was very disappointing in many ways. The Shuttle service was poor, one time we took a shuttle down to the Shebeen for an afternoon snack and a beer only to find that it was closed. I am dumbfounded as to why the driver did not know this and wasted our time. One evening we sat and had 2 rounds of drinks and when the bill came it showed 3 rounds. Again a simple but costly mistake if we hadn't checked the bill. My last grip is that while sitting at the pool relaxing a group of foreigners were sitting at the Pool bar playing their own music. This was highly annoying and the staff said nothing. Poor showing for what used to be a super hotel
2017年6月17日評價
Dear Andrew Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
7.6
超好
英國 Sara
夫婦/情侶旅客
奢華房
2017年2月入住 1 晚
超好”
Hotel itself is impressive and communal areas are fabulous, however the rooms themselves are in desperate need of a refurbishment. They are very outdated and not what you would expect for the price. They no longer stand up to standard of other hotels.
2017年4月5日評價
Dear Sara Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
已於 2018年8月20日回應
失落之城皇宮酒店
1234
人氣爆燈,唔好再等!

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