1. Quite place but 10-15 minutes drive to most of the beaches with activities.
2. Staff is polite and helpful. No phone in the apartment to contact reception but the lady at the reception gave her number and was contactable on what's app.
3. Well equipped kitchen.
1. Could place hand wash dispenser in all the toilets.
2. Towels could be cleaner without any rips or worn out look and at times smell of massage oil.
3.No internet connectivity in the bedroom upstairs, facing the drive way.
4. Master bedroom's bathroom had no door or curtain and was open to the bedroom. Therefore, one has to lock the bedroom before using the toilet for privacy.
5. Driveway for car parking has a very strong upslope and if you are driving a sedan you will probably end up hitting the front of the car. If you can't park your car next to the apartment you will be covering a lot of steps before reaching the apartment. So travel light and not with too many bags.
2016年8月入住 5 晚
One big disappointment”
It 'seems' great from the internet. But unfortunately it was one big disappointment. Ants everywhere; in the kitchen, on the bathroom and even in bed. Strange blue staines in the bed textile. Filthy swimmingpool water (many dead insects on the water surface). Watertap in the kitchen broken. And the dishes and pans had still some overcooked food remains. Never again this place... full of safety and health risks.
2016年8月入住 2 晚
Disappointing And misleading”
We were in Samui for two nights prior to flying back to NZ. We booked this as rooms looked nice and there was a pool next to the restaurant which was how advertised on Agoda. There was no restaurant and barely any staff. We had no food or transport. Chong the nice taxi man helped to contact the duty manager who was unable to help me. We left after our first night as was not at all what we were looking for and I will be contacting Agoda to get a refund for the second night that we paid for.
2013年12月入住 6 晚
Great place for a relaxing family vaccation”
spaciousness of the apartment, staff friendliness, swimming pool
We enjoyed our stay in the Park Samui. The staff was very friendly & helpful, arranged the car for me (free guarded parking on the premises), gave us a few useful tips. It is very beneficial to have a scooter or a car, as the complex is located on a little hill on a side road. The apartment itself was very spacious, located on two floors, accommodating 4 people without any problems. Great living area & kitchen, patio & balcony. Two swimming pools. Great place if you are vacationing with small children. Very pleasant experience.
2014年7月入住 7 晚
Spacious living areas but need your own transport.”
The price, the size of the apartment and the lovely gardens and pools.
It was our second stay at The Park so we returned because we had liked it so much 3 years earlier. It was a great price for the size of the apartment and it allowed my husband and I to have our space and the kids to have theirs. With a young family we need self-catering options now and rooms that can be shut off from eachother. The Park provided all of this and the use of 2 lovely pools and lush gardens. It is very quiet which is nice for families with young kids. The staff were helpful and easy to access. On the down side, The Park is not located near the beach so you need a car to access shops, restaurants and tourist attractions. Hiring taxis and cars raises the whole price of the stay so although the accomodation is priced very reasonably, it probably adds up when you factor in transport. It would be my only criticism.
2012年12月入住 16 晚
Fantastic Property and Smiling Service”
Apartment instead of hotel room, peaceful, luxurious, great location, wonderful service
The Park Samui was an excellent choice for our three week holiday. Staying in a spacious and luxurious apartment was much better than staying in a hotel room. The staff at The Park Samui are most helpful and no matter what the situation was, staff members always had a smile on their face. The apartments themselves are very nice . . . but the landscaped property is beautiful. On some days we opted to sun around one of the pools, instead of going to the beach because the pools are wonderful. If we ever go back to Koh Samui we will stay at The Park Samui once again.
2012年12月入住 9 晚
Great sett up”
Two pools, plenty of room
overall the venue was good. the set up of the whole comlex is great - two pools, beautiful gardens and a huge duplex for a family holiday however the park was lacking in certain aspects that did put a dampener on our trip. our duplex leaked water, it was reported but not investigated - when it rained (as it does in thailand) we had rivers running down the wall of the stairs but nothing was ever done about it. on top of this the air conditioning leaked and also deposited water on the stairs.
we experienced one of many power failures on the island (no fault of the management) however staff at the resort did not find it necessary to ensure all guests were okay - after three hours we investigated how much longer we were likely to be in the dark for, staff had never bothered to check in with guests.
housekeeping was average, beach towels would be removed from our room but not replaced. bottled water was provided every few days, no consistency in the supply (good thing we bought our own in big supply).
the hot waer supplied only to the bathrooms required resetting every other night to endure we could have a hot shower. there eas no hot water in the kitchen unless you boiled the kettle (slow boiler making it a long process) meaning cleaning the dished was difficult.
cleaning of the pools seemed to also be inconsistent, after nights of winds and storm acitivity the pools were not touched meaning you were swimming with debris across the surface and in the water of the both pools.
garbage was piled high in the driveway - whilst it is recognised there was a problem with garbage collection across the entire island, the stench when entering the duplex from the garagee was terrible.
this is no 5 star resort but comfortable once you are aware of the shortcomings
2012年12月入住 7 晚
Pool, peace and quiet, views
great alternative to hotels. full kitchen so you can self cater if you wish. nice large rooms, although no hanging/wardrobe space in second bedroom. pools are nice. be aware that apartments are split level and property is on a hill, so there are plenty of steps. not far from restaurants, but in a quiet peaceful area. some maintenance issues, such as decking needing repairs, patchy service etc do unfortunately lessen the experience
2012年8月入住 4 晚
Nice big apartments, lots if space and nice pools.”
The apartments are a little bit out of the way, however it is only 5 minutes in a taxi to chaweng or bophut, and reception will call a taxi for you. Apart from that, the apartments are great, and really good value for money.
2012年8月入住 4 晚
Quiet place but declining compare to last year”
Nice place on the hill
we were in park samui last year and we have noted changes. no more restaurant but you can order your food from a restaurant near by. the room are cleaned every two or three days. we have found old pieces of pizza in the microware... we had one of the beautiful appartement b2. two days to wait to get your laundry... the staff is friendly but not everybody do speak english... a little bit desappointed... the two swimming pool are clean and big enough to swimm.
2012年5月入住 5 晚
quiet location and modern large appartments”
modern, plenty of space, quiet
great place for a family. Two beautiful and clean pools.huge two bedrooms appartment, very well furnished. Nice staff. Beautiful maintained gardens.Very quiet and free tuktuk service.would come back again.
2012年3月入住 5 晚
A great place for family”
you can basically book everything at the hotel so that you dont have to worry about anything, such as the local tour and the car rental. They don't really have a restaurant at the hotel, but there is this place called the Bongoes that you can order delivery to your hotel. The reception is very helpful either.
2011年9月入住 1 晚
Good to stay ”
tidy and neat with lots of space
it's a good hotel for family, there's lots of space in the room, although the swimming pool is a bit small, but good for relaxing.
however, the location is not good enough and its easy to pass by.
2011年8月入住 5 晚
worth to try if you like calm ”
clean, nice design, good food, big appartments, deuw swimming pool
we were very happy at the park samui. the manager is very kind. we had a nice appartment for the 4 of us. the site os very peaceful calm and very cosy.
except the people on the front desk nobody speaks english even the people from the restaurant.
2011年6月入住 14 晚
Large apartment-style living suitable for longer periods (7+ days)
Great spot for longer stays. Location not yet developed, so you feel "out-of-the-action", but in reality you are walking distance to Chong Mon and a short ride to Fisherman's Village & Chaweng.
2011年3月入住 4 晚
Very comfortable apartment”
Nice facility inside apartment
this apartment hotel will make you feel like going home. this is like a dream home for us compare to the apartment we got back in hong kong. will definitely stay in the park again next time when we go to koh samui.