Was surprised to find place under renovation/construction and had not been informed. Was transferred to a lesser motel.
2009年4月入住 3 晚
Great location! ”
The location is unbeatable 👍🏼
2016年8月入住 2 晚
Feeling like being in a construction site”
There is a constant mechanical noise which made me have to use my ear plugs at night.
The door handles are broken, the room is small and the design is not customer friendly. The drawer cannot close properly and can be safety hazard. The lifts look under construction too.
Best is the male staff at the bar and the female staff at the kitchen. They are nice.
The view out of Windows is great.
2016年3月入住 5 晚
The rooms & passages felt like a hospital. The prices are not worth paying. To park there overnight and pay was annoying, they should at least let you park for free to oversee the crappy rooms they have. The cups & saucers in the room are the tiny hospital type. I was too embarrest to take a photo in the room our friends would have really mocked me, paying so much to stay in hospital. I will not recommend it to anybody jik
2016年3月入住 1 晚
The only negative side was some lack of service - such as not resetting the safe even when it was requested .”
Very good kitchen and happy for the price. Good service for parking
2016年2月入住 1 晚
One night stay”
Staff was pleasant and friendly.
The room we were first booked into smelled like vomit. We asked to be moved and they did give us another room but in the new room the windows did not open, the aircon was not working so it was extremely hot and uncomfortable.
The interior of the rooms is extremely old and and the hotel is in desperate need of a refurbishment.
2016年2月入住 4 晚
Two stays in three weeks”
Very convenient location and good pool area
2016年1月入住 1 晚
The hotel staff is disgusting. We encountered a very bad situatuon, we were inside the room the staff opened the door with their key and enetred.
2016年1月入住 2 晚
i had bedbud in the matress”
hotel vieillot sale puant, il y a 2 types de chambres les vieilles sale et puante et les nouvelles!!! jai eu la surprise davoir une vieille chambre je pense que cela depend du prix, je me suis fait piquer par des punaise de lit en lespace d1 heure par une cinquantaine!!!! heureusement le directeur ma changer de chambre pour une nouvelle apres qui est vu mes tres gros bouton
2014年12月入住 2 晚
restaurant bad manners”
price ,location and view
The worse part was trying to get a table in the restaurant when I went up there at 8.30 pm and they said that they were full even though there was a lot of empty tables . I told them to call me before 9.30 if one became available and they did not call when I went back up even more tables were empty and really the staff were just being lazy.
2015年4月入住 2 晚
Worse hotel ever ”
terreble customer service mananger was very rude curtains repead cracked tiles in the bathroom couldn't take shower had to check out couldn't stay worse experience ever
2015年4月入住 1 晚
One of the best ”
The view. its quiet. its stuff is friendly and clean
2015年4月入住 4 晚
Nothing but the view to write home about”
Fabulous view of the bay from higher floors, close to prime tourism locations around Cape Town, easy access from Airport
A comfortable stay although mostly a disappointing experience. Walked into renovations on arrival, which is probably just what the premises needs. Was allocated a room very close to noise generated by the facilities air-con units, only to be reallocated a room next to the lifts! It did however have a fabulous view of the bay, particularly at sun rise. The room could have done with at least one more drape of block-out curtains to keep the light pollution to a minimum. The rest of the room appointment, although sufficient, did not match the advertising.
2015年4月入住 5 晚
Quite Dissapointed, Really Expected more”
Staff Friendly, Welcome Reception & really good Cape Town View
Staff was very friendly and the Reception very welcoming and that was where it stopped. Rooms were really overpriced and old. House Keeping was a huge problem. We also had torn and dirty stained curtains in our room.
2015年3月入住 2 晚
The Ritz room was very dirty with cockroaches”
The stay at the hotel was very bad. We booked for two nights. On Monday 31 March 2015 we left the room early around 09h00. Coming back tired at 17h00 the room was not cleaned then complained with the manager Mr Martin about the dirty room. He did not take the matter serious. He just contacted one lady to go clean the room at that time. This hotel is bad. They do not treat their guests with respect. The room where we stayed the carpet was dirty with very bad smell, toilet did not flush well, had cockroaches and linen was not changed when they cleaned the room. Don't be fooled by the rating. They do not deserve 3 star. I regret booking the hotel and will never ever book this dirty smelling hotel.
2015年2月入住 11 晚
Good overall service, perfect location, good value for money