University Hotel and Suites酒店位于克里夫兰（Cleveland），距离摇滚名人堂（Rock and Roll Hall of Fame）仅1英里（1.6公里），设有餐厅、酒吧、健身中心和免费WiFi。 酒店的每间客房均提供有线电视、书桌、冰箱和咖啡机，设有带吹风机和免费洗浴用品的私人浴室，还提供闹钟、床单和毛巾。 University Hotel and Suites酒店设有24小时迎宾前台、商务中心以及客用洗衣设施，还提供班车服务和自动售货机等其他设施，设有免费停车场。 酒店距离克里夫兰体育场（Cleveland Browns Stadium）2英里（3.2公里），距离凯斯西储大学（Case Western Reserve University）3英里（4.8公里）。
小童由 0 至 17 歲 [包括 17 歲]
Out of. Date. Dirty. Whole place smelled like cigarettes. Never ever would I go here again.
I half expected to find a dead body in my bath tub ”
The rooms did not match the pictures that were on the website the next time I am just going to pay the extra money and stay somewhere nice
Check in time was later than stated. There was a mess up with my king room. I was given a room with two full beds instead. The linen had a horrible odor of cigarettes and body odor. There was hair and used tissue left in the bathroom. The front desk attendant wasn’t apologetic at all and disregarded my concerns as if I had caused the mix up and lied about the condition of the room.
Smelly, covered in stains and pubes. Junkies and crack whores every where.
Dirty musty prostitutes bed bugs cigarette smoke”
Would have left if rooms for the night elsewhere weren't so exspensive... had to go buy our own blankets a pillows. Disinfectant spray. Candles. Air freshener just to be able to stand being in the room
The hotel is reasonably price for Cleveland and the location is decent however the property is very run down and it is not kept clean or maintained well probably one of the dustiest hotel rooms I’ve ever stayed in, mold on the bathroom ceiling and the furniture was dated and the rundown.
What a dump!”
It’s very run down. This building should be condemned.
You get what you pay for”
This hotel was cheap, and that was its primary asset. It was reasonable quality for the price. Pros: -Affordable. -Convenient to downtown (8 minute drive to convention center). -Room was clean and beds were comfortable enough. -Had a fridge in the room. This may be standard for hotels, but I wasn't sure a budget place like this would have it. Cons: -Thin walls, so you're playing the lottery. Was woken up both nights by yelling in the next room, and also we got our wall pounded on to quiet down for watching an action movie at what I would normally consider a reasonable volume. However, other members of the group in another room had no issues. -Unreliable room temperature, and the heating/cooling unit itself was very loud. -Bare-bones amenities: unreliable wifi; no breakfast. -Smell of smoke was pervasive in the elevator and hallways despite prominent no-smoking signs. It may have continued into the room, but less so, so the room smelled clean in contrast.
Cust service desk guy at night was way more worried about his WWE match on his phone than my questions. Couldnt get food be uase it closed at 10 pm however it says open till 3 am. Customer Service sucks
Checked out immediately!!!”
This place is the worst hotel I have ever seen and once we saw our room we turned around and immediately checked out. The light fixtures on the wall were hanging off the wall, the toilet did not flush and was constantly running, the baseboard carpet was peeled off the wall for over 6 feet and hanging there. The entire hotel smelled like a Cyprus hill concert (weed) . I have made many bad decisions in my life but attempting to stay here was one of the worst.
The hotel rooms were not clean. The heat didn’t work properly. There was no hot water.”
At check in, our room did not have a working heater. We turned the heat up to 84 degrees and ran it for an hour and a half, but the room was still freezing. When we requested to be moved to a different room, the staff didn’t seem to know if any other rooms would have a working heater. When they found a room, the heater worked better than the first one, but the tv didn’t work and the bathroom was not very clean. They told us the tv repair person just left and there were no other rooms they could move us to. Someone from the front desk called us after midnight to tell us that they had a room available on the same floor. We could move there if we wanted to. This room did have heat, the bathroom was a little better than the second room we were in, but it did not have hot water or a coffee maker. The staff did not apologize, or seem to care about the inconvenience. I will never stay at this hotel again and would never recommend it to anyone.
There’s no complementary breakfast only coffee....there’s no fitness center no spa no food in house. Had to literally run into to bar keep to make a drink. It was January freezing cold in Cleveland so there wasn’t a lot of traffic only locals....drug dealers prostitutes construction workers or truckers. EVERYBODY CAN CARRY A GUN!! It’s a couple of blocks away from McDonald’s Burger King KFC Rally’s. Down the block from a bowling alley, 20 min walk downtown to casino movie theater shopping
right by the venue we attended
For the price, it's a good deal. It's not a luxury hotel. However if you are looking for a place to crash the night without spending a whole lot, it will work
Dated, delapidated, unclean, good location, unsatisfactory housekeeping and staff, noisey.”
Booked a King room and got a double, when asked about it they didn't have any King rooms left. The first room assigned was dirty, used bandaid on the floor, butter container under the bed, Ice bucket had dirty water with something growing in it. The floors had not been vacuumed. The mini fridge was not plugged in. When checking in the staff barely spoke to us. They did not give any directions how to get to our room or the location of ice machines. When we took the filthy ice bucket to the front desk, the employee looked in it and handed it back to us. When we explained we didn't want it back we wanted a clean one he replied with "I'll see what I can do but let me help them first" (people checking in). When we returned he gave us a new room. This room was cleaner but did not contain a microwave like the one we booked. No breakfast as the site states and the other guests were very noisey and banged on our door for hours from 3am -5am. Nothing was done. Terrible experience!
Very reasonable rate for a clean place to stay. Tha hotel has all the room amenities, including microwave, frisge, coffee machine, itrom/board. The A/C unit was relativerly new and quiet. The hotel could do with some TLC, but for the rate, it was mot an issue for me. Will come back again mext time I come to town.
Bed bugs ”
Decent location, but room had bed bugs, carpet pulled from the floor and walls, and regardless of their "Non-Smoking" rules, the hallways were full of odors of smoking. Next time we will pass and go somewhere else.
This was a good cheap option for just sleeping. However, the tv didn’t work, the shower didn’t stay a consistent temperature, the coffee pot didn’t work, and the floor was dirty. It was okay for the price but had many annoyances.
Everything about this place is dirty. Floor, beds, walls, bathroom you name it. Dust everywhere, missing light bulbs, stained sheets. CLEAN UP PLEASE!!!!!
You pay for what you want”
This hotel is not a luxury or high end hotel. The only thing this hotel is good for, is for sleeping. Also, some people at the hotel will make you think twice with the noise. But, overall it was a decent experience.