維爾莫莊園酒店 (Velmore Hotel Estate)
維爾莫莊園酒店 (Velmore Hotel Estate)
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超好
位置得分
7.7
【特色圖集】(共 6 張) 維爾莫莊園酒店 (Velmore Hotel Estate)
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維爾莫莊園酒店 (Velmore Hotel Estate)

地點超好
超好
目前有 46 條評價聽聽住客真心話
7.4
/
10
超好 清潔度
7.6
84% 旅客會向朋友推薦此住宿
性價比7.5
距離市中心15.1 Km
位置評分7.7
最近機場蘭塞利亞機場 (HLA)
距離機場19.5 公里
84%

旅客會向朋友推薦此住宿

Agoda推薦住宿

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客房選擇
奢華雙人套房 (Luxury Double Suite)
奢華雙人套房 (Luxury Double Suite)
...
  • 房間面積:25 平方米/269 平方呎
  • 景觀: 山景
  • 1 張雙人床
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標準兩床房 (Standard  Twin Room)
標準兩床房 (Standard Twin Room)
...
  • 房間面積:20 平方米/215 平方呎
  • 景觀: 山景
  • 2 張單人床
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標準雙人房 (Standard Double Room)
標準雙人房 (Standard Double Room)
...
  • 房間面積:20 平方米/215 平方呎
  • 景觀: 山景
  • 1 張雙人床
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奢華套房(兩床) (Luxury Twin Suite)
奢華套房(兩床) (Luxury Twin Suite)
...
  • 房間面積:25 平方米/269 平方呎
  • 景觀: 山景
  • 2 張單人床
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標準房(兩床) (Standard Twin)
標準房(兩床) (Standard Twin)
...
  • 房間面積:20 平方米/215 平方呎
  • 禁煙房
  • 1 張雙人床
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總統套房 (Presidential Suite)
總統套房 (Presidential Suite)
...
  • 房間面積:20 平方米/215 平方呎
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標準雙人房 (Standard Double)
標準雙人房 (Standard Double)
...
  • 房間面積:20 平方米/215 平方呎
  • 禁煙房
  • 1 張雙人床
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Paraplegic套房 (Paraplegic Room)
Paraplegic套房 (Paraplegic Room)
...
  • 房間面積:20 平方米/215 平方呎
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Standard Double Grande (1 Double Bed) Double
Standard Double Grande (1 Double Bed) Double
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    豪華套房 (Deluxe Suite)
    豪華套房 (Deluxe Suite)
    ...
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      認識維爾莫莊園酒店

      認識維爾莫莊園酒店

      簡介

      Velmoré Hotel酒店坐落在约翰内斯堡(Johannesburg)与比勒陀利亚(Pretoria)之间的Erasmia地区,毗邻Hennops River河,提供Spa中心、免费无线网络连接和私人停车场。 每间典雅的客房都拥有暖色调的装饰,配有带精选卫星频道的电视和沏茶/咖啡设施。私人浴室提供淋浴和免费洗浴用品。 酒店内设有餐厅和酒吧,提供客房服务。许多供应各种美食的餐厅距离Velmoré酒店均不到12公里。 客人可以在游泳池放松身心。工作人员可以帮客人安排周边地区的旅游活动。Bakwena Spa中心提供各种恢复活力的理疗服务。 Hotel酒店距离O.R Tambo International Airport国际机场有63公里,距离比勒陀利亚(Pretoria)有30分钟车程。

      附近生活圈

      這裏顯示的距離為地圖上的直線距離,實際距離或有不同。
      隱藏部分

      設施 & 服務

      隱藏部分

      住宿政策

      隱藏部分

      實用資訊

      隱藏部分

      住客真心話

      來自Agoda用戶(共46條)來自Booking.com用戶(共306條)
      清潔度7.6
      設施7.0
      位置7.7
      客房質素及舒適度6.7
      服務質素7.2
      性價比7.5
      真實驗證評價 | 資料來源: Agoda
      全部評價 (46)
      所有房型
      顯示 29 份已驗證評價
      12
      2.0
      南非 Nabeel
      帶幼兒的家庭旅客
      奢華雙人套房
      2018年12月入住 2 晚
      Disgusted by this hotel”
      Aircons in various rooms not working No help in assisting with the problem Not given options and are told what to do Useless staff and manager whom don’t know how to do their job Very incompetent Stay away at all costs!! I wouldn’t even stay here for free!
      2018年12月19日評價
      Dear Nabeel, Thank you for taking the time to submit a review based on your stay with us. We are very disappointed with your review and sad to hear that you did not have a positive experience with us. Please accept our sincerest apologies for the inconvenience caused during your stay and we are very sorry that some of the aircons were out of order, we are sure that the maintenance team has now corrected this issue. We hope that you will consider visiting Velmore Hotel & Spa in the future. Warmest regards, Velmore Hotel & Spa
      已於 2019年1月2日回應
      維爾莫莊園酒店
      3.6
      Irshaad
      帶幼兒的家庭旅客
      奢華套房(兩床)
      2018年12月入住 3 晚
      Velmore Estates: Entering a world of pain”
      I booked for a wedding over the long weekend 14-17 December 2018 and boy has this place deteriorated since the previous year I stayed (September 2017): 1. The air conditioning does not work in half the rooms (in Pretoria this is a deal breaker straight off the bat). 2. Globe in the lounge area of the room did not work, for half the day we went looking for switch but turns out the globe didnt work and the maintenance guy didnt have any parts, after much persuasion, he managed to take one out of one of the other rooms (common trend, hopefully was not occupied otherwise sorry for the other guest) 3. Phone lines not working, maintenance guy fixed it but two phones, wires sticking out of the room 4. Bright spot lights and airconditioning lights give you a permanent headache 5. If you ask for towels, be willing to negotiate, its either in the washing or they do not have enough or you get hand towels from the other rooms to make up for the absence of towels 6. The breakfast, wow wow
      2018年12月18日評價
      Dear Irshaad, We would like to take this opportunity to thank you for staying with us at Velmore Estates and for submitting a review based on your stay with us. We would like to sincerely apologize for the inconvenience cause during your stay and please be aware that the level of service you received during your stay is not our standard. We hope you enjoyed the remainder of your stay and that the breakfast made up for the lack of service delivery and that you will consider visiting us again in the near future. Warmest regards, Velmore Hotel & Spa
      已於 2019年1月2日回應
      維爾莫莊園酒店
      9.6
      屈機
      南非 Nirasha
      夫婦/情侶旅客
      奢華雙人套房
      2018年12月入住 1 晚
      What a great hotel”
      Velmore Suites are spacious and beautiful - we loved our stay there The breakfast choice was small but fine - it satisfied us The staff was awesome, went out of our way to make our stay wonderful In particular I wish to commend Brumilda Els - she went above and beyond to help us and to make our stay wonderful. Thank you
      2018年12月3日評價
      Dear Nirasha, Thank you for taking the time to submit a review based on your stay and we are very pleased that you has an overall experience was positive. We hope to welcome you back in the future for another romantic getaway with us. Warmest regards, Velmore Hotel & Spa
      已於 2018年12月11日回應
      維爾莫莊園酒店
      8.4
      激讚
      南非 Marilyn
      團隊旅客
      標準兩床房
      2018年10月入住 1 晚
      激讚”
      Staff made our stay comfortable Pity the facilities was not available
      2018年10月30日評價
      Dear Marilyn, Thank you for taking the time to review our hotel, we appreciate all guest feedback and reviews as it helps us improve future customer experience and satisfaction. Thank you for our excellent rating and we do apologies that there were certain facilities not available during your stay, as a hotel it is difficult to schedule maintenance on our facilities without it affecting some of our guests. We look forward to welcoming you back in the near future. Warmest regards, Velmore Hotel & Spa
      已於 2018年11月7日回應
      維爾莫莊園酒店
      9.2
      屈機
      南非 Khanyisile
      夫婦/情侶旅客
      奢華雙人套房
      2018年10月入住 1 晚
      Beautiful Hotel”
      Very clean and spacious rooms. I loved everything about it. The breakfast and dinner, on point. The spa excellent. I would go back again.
      2018年10月22日評價
      Dear Khanyisile, Thank you for taking the time to review our hotel. We greatly appreciate the feedback provided by our guests and we appreciate your excellent high rating of our hotel. We look forward to welcoming you back to our hotel in the near future. Warmest regards, Velmore Hotel & Spa
      已於 2018年11月7日回應
      維爾莫莊園酒店
      9.6
      屈機
      Amina
      商務旅客
      奢華套房(兩床)
      2018年9月入住 12 晚
      Excellent service”
      Outstanding service received from Thabo. The staff were very friendly and my requests were efficiently taken care of except for the WiFi in the old building that is non- existent. I read that this matter was being addressed but sadly this is not the case. Same as other travellers according to their reviews I also found myself relocating to the new building due to this issue.
      2018年10月16日評價
      Dear Amina, Thank you for taking the time to review our hotel. We greatly appreciate the feedback we receive from our guests. Thank you for outstanding review we really appreciate it. We looking forward to welcoming you back to our hotel in the near future. Warmest regards, Velmore Hotel & Spa
      已於 2018年11月7日回應
      維爾莫莊園酒店
      6.8
      不錯
      肯雅 Susan
      獨遊旅客
      標準雙人房
      2018年9月入住 1 晚
      Clean hotel”
      It is far from restaurants or malls. Nicholas Thabo is pleasant and knows and loves his job. It is clean but poor service. Telephone in room was not working. I called reception three times from another room and it took two hours to get some response. Room service ends at ten pm! Monday morning between 7.30 -8 am there was loud singing and drumming very annoying. When I asked was told they sing when opening the Spa or something close to that. This hotel has a lot of potential if they improve on service. There was a lady at the reception who could not be bothered and was busy gossiping on the phone on Monday 24th September. Lots of improvement needed.
      2018年9月26日評價
      Hi Susan, We would like to take this opportunity to thank you for selecting Velmore Hotel & Spa as your accommodation choice. We do apologize for any inconvenience caused during your stay and we have forwarded your complaints to Senior Management who will be taking the matter further. We hope to welcome you back to our hotel in the near future. Warmest regards, Velmore Hotel & Spa
      已於 2018年11月7日回應
      維爾莫莊園酒店
      9.6
      屈機
      南非 Zeenat
      商務旅客
      標準兩床房
      2018年9月入住 1 晚
      Big, clean and friendly”
      This hotel is brilliant, the rooms are huge and the staff are amazing. Would visit again
      2018年9月18日評價
      Dear Zeenat, Thank you for taking time to review our hotel. We appreciate the great review you have given us. Looking forward to welcoming you back to our hotel in the near future. Warmest regards, Velmore Hotel & Spa
      已於 2018年11月7日回應
      維爾莫莊園酒店
      10.0
      屈機
      南非 Fatima
      夫婦/情侶旅客
      標準雙人房
      2018年8月入住 3 晚
      Enjoyed the venue had a great time ”
      Beautiful venue peaceful and tranquil
      2018年8月15日評價
      6.8
      不錯
      南非 afroza
      夫婦/情侶旅客
      標準雙人房
      2018年3月入住 1 晚
      Not the best ”
      There was no hot water an problem sitting out the key card for the room. The location is great as well the spa
      2018年3月19日評價
      Dear Afroza Thank you for letting us know about your experience and we are sorry that you did not have the best time with us. Senior management has been informed and we are working on making the necessary improvements. Once again pelase accept our sincerest apologies for this. We hope you will return again and that you will have a better time with us next time. Warm regards Staff and management Velmore Hotel & Spa
      已於 2018年5月16日回應
      維爾莫莊園酒店
      4.4
      南非 Feroza
      夫婦/情侶旅客
      標準房(兩床)
      2017年8月入住 2 晚
      Awful and unprofessionl”
      Awful and unprofessionl
      2017年9月25日評價
      4.0
      南非 Feroza
      帶大齡兒童的家庭旅客
      奢華雙人套房
      2017年8月入住 2 晚
      No service, very inefficnet and not professional”
      Awful
      2017年9月25日評價
      8.4
      激讚
      英國 sean
      商務旅客
      奢華雙人套房
      2017年9月入住 2 晚
      Good location for events like weddings, parties and conferences ”
      Unfortunately due to there being groups booked in for events, things can get out of hand. On Sunday morning I was woken up around 5am by people talking and shouting at the top of their voices as they were getting ready for their functions. People were running around the corridors and sleep became impossible. The hotel was transformed from a haven of peace and tranquillity to a chaotic noisy place. I believe the place is classy enough to instill a code of conduct that ensures the privacy and best interest of the rest of the clients is respected and protected. Throughout all the noise and chaos, hotel staff did not even venture out to ask the perpetrators of the noise to consider the rest of the guests who were trying to continue sleeping. That spoilt what had otherwise been a perfect stay
      2017年9月18日評價
      7.6
      超好
      南非 Gabaiphiwe
      帶大齡兒童的家庭旅客
      標準兩床房
      2017年8月入住 1 晚
      Lovely hotel.”
      I loved the hotel, large clean spacious rooms, beautiful gardens. Just got the idea that booking on the special offer gives you that level of service as well. My room had one small bar of soap, no shower cap, no shower gel and I wondered whether this had to do with the price I paid, Goedkoop is mos duurkoop!
      2017年8月28日評價
      5.6
      南非 MohammedSayeed
      團隊旅客
      標準房(兩床)
      2017年8月入住 1 晚
      Not very co operative staff”
      The location was ideal . Close to Erasmia where we attended a wedding. The aircon and heater were out of order. It was freezing . Staff didnt sort out either. My dad is over 80 yrs old. We were not given another room. When we requested for additional blankets . They were provided for after more than an hour. Lighting is very poor . Not user friendly for applying make up and dressing up. No facial tissues in the bathroom in existing tissue box . None were brought even after requesting for all the five rooms that we booked. I dont think I would like to stay there again. Especially not in winter.
      2017年8月22日評價
      3.2
      南非 Ahmad
      獨遊旅客
      標準雙人房
      2017年8月入住 2 晚
      Terrible service”
      Disappointing stay. Rug and floor was wet upon arrival. There were no towels A single blanket for 2 single beds Heater was out of order and not fixed the next day as told.
      2017年8月22日評價
      6.8
      不錯
      南非 Sabiha
      夫婦/情侶旅客
      奢華雙人套房
      2017年4月入住 1 晚
      Very comfortable ”
      The worst thing about our stay was that the toilet at times did not flush but maintenance came quickly to sort it out. Another con was the aircon did not work properly. But overall the stay was good and pleasant. Staff were friendly.
      2017年5月1日評價
      4.8
      南非 Naeem
      帶幼兒的家庭旅客
      奢華雙人套房
      2017年4月入住 2 晚
      Service is the worst. ”
      Terrible staff attitude. Rooms were exceptionally late. Staff scream at each other in the passage. Towels were smelly and filthy although delivered 3 hours after a late check inn due to delays on their side.
      2017年4月18日評價
      8.4
      激讚
      南非 Phumzile
      夫婦/情侶旅客
      標準雙人房
      2017年1月入住 2 晚
      b”
      .
      2017年1月23日評價
      8.4
      激讚
      南非 Rachael
      夫婦/情侶旅客
      標準雙人房
      2016年9月入住 2 晚
      Weekend away”
      We had a great stay, the unfortunate we experienced was problem with the door. The card could not open for several times we had to insert the card till it opened or we called reception to assist. Besides the door issue it's a really beautiful hotel, won't mind visiting again.
      2016年9月19日評價
      12
      人氣爆燈,唔好再等!

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