整體乾淨, 早餐都算可以, 唯獨酒店欠決游泳池, 地理位置非常好, 鐘樓古城就在附近, 另外宵夜唱K, 應有盡有
床超舒服丶浴缸較大丶厠所整潔丶地點超方便。 大堂超靚丶聖誕還送了一盒白朱古力，超好味。 早餐太貴要 $110, 建議不要試。
很舒適且彷彿身處自家中 且地點位置正處於鬧區 雖然沒有在捷運外 但是門口就有公車站 附近也很多店家 最少50個字
1.位置很適合自行安排行程的旅客,門口就有前往如火車站鐘樓鼓樓古城牆的公交車 2.服務態度很熱心親切如房間空調溫度很高很悶熱及保險箱密碼忘記,一經反映就會有專人來幫忙處理即便是已近午夜 3.早餐時段是最攸閒舒服的時間,服務員原總是面帶笑容跟你打招呼會主動詢問是否添加咖啡或熱茶?餐點補充亦很迅速
入住時間為2012. 2/4~2/7 到達第一個感覺 飯店外觀大器,大廳前臺與服務人員水平一般,房間乾淨度稍嫌不足有一些毛髮在浴室無清理乾淨~地毯清潔度不足~住宿價格不包含早餐,飯店計程車(出租車,打d)非常難叫~只適合徒步的人入住! 整體而言服務還ok 對於高要求的人來說有些許不合適
位置：距离钟楼十分钟步行距离。坐机场大巴到陇海酒店，然后打车去酒店起步价而已。 装修：和图片一样很有气势，大堂也够气派，有很多歪果仁的旅行团。 员工素质：一般不很热情，不会主动帮忙或者问候。 房价内部：面积比同等价位偏小，大床也很小（1.5m），细节有待提高。 硬件尚可，员工素质不够四星水准。还有一个很大问题就是空调制冷很差，去的时候西安暴热，房间里空调开到最大，一动就出汗，叫人修也没什么用。住了两间四星酒店。总体感觉不及另一间价格略低的酒店。
各项硬件设施还是不错的. 除了房间小一些. 但是软件比较成问题, check out时间很长, 服务水平和英语水平都亟待提高.
房間設備 獨立調較空調系統 獨立浴室 吹髮器 彩色電視及衛星電視頻道 直撥國際長途電話 電子保險箱 迷你酒吧 上網服務，個別房間提供寬頻上網服務
房間設備 獨立調較空調系統 獨立浴室 吹髮器 彩色電視及衛星電視頻道 直撥國際長途電話
入住舒适 酒店位置很方便 ”
The hotel was booked on Agoda after cancelling a prior booking for another hotel which reveived some bad reviews. This is one of the nicest hotel experiences in 40 years of travel . For under 200$ USD/night we had a suite with 2 large comfy beds for us and our 2 nine year old girls. Bathroom spotless and huge , with TV in spa tub and separate shower with steam option. Friendly impeccable service. Fantastic restaurant with great Chinese and Western food and very reasonable for this quality hotel. Would give five stars if closer to Bell Tower (only 7 minute walk) , and they don’t hold ccard for incidentals—only 500 RMB deposit after which you have to pay each time for incidentals rather than 1 bill at checkout—a bit inconvenient. Great family hotel for value and service. Would stay again when visiting Xi’an.
Location: the hotel was quite far from the muslim street but there are direct buses u can take from across the street. Service: was good but staff was not able to speak English at all but they made up for it by using translators. and they tried their best to communicate with u. All in all a pleasant stay.
Staff are nice and helpful. Many restaurants just round the corner, very convenient location.
Strategic, Good Location & Conducive”
This hotel is so closed to all shopping areas and one can use the underpass pedestrians to go Bell Tower, Drum Tower and Muslim Quarters. In front of the hotel take Bus 606 to Big Wild Goose Pagoda in Tang Paradise and across the road take Bus 43 to Silk Road Square to see the starting point of Silk Road. Overall the reception and conceirge are helpful and efficient. This hotel have enough seating area during winter days with proper heating to relax and reading but WiFi is only available in the lobby. Would recommend this hotel to anyone who wish to stay in Xian and dont forget the Terra Cotta's Warriors, it was so breathtaking.
Clean hotel with lovely rooms”
Enjoyed out stay here. It was very brief however. We arrived at 9pm that night and was gone again by 7.30 the next morning. We were still able to order from the a la carte restaurant at 9.30pm which was nice, and the food was also nice. Had we had more time the location would have been great to explore Xian more.
Had a very short stay at Grand Noble, arrived at the hotel at 9pm and was again by 8am the following morning. However hotel was clean, room was nice with good size bathroom. We were able to dine at 9.30pm in the a la carte restaurant. Food was good after a long day sightseeing.
very good staying here”
My husband and i were part of a tour that stayed in Xian for 2 nights. The hotel was very inviting when we arrived. Overall very happy with the breakfast which was offered as part of our stay and very satisfied with our stay.
Great location and room but a bit expensive”
the hotel is located very centrally, only about a 5-10 minute walk from the fashionable underground mall and the bell tower. value wise, it is a tad expensive but generally xian is a very expensive city to visit. the bathroom was great with a tv and a sauna feature. the executive lounge was a bit disappointing in terms of the snacks and drinks available.
Truly deserves its Five Stars”
This hotel is absolutely splendid. The common areas are scrupulously maintained and lend a wonderfully relaxing ambiance. The rooms are large and luxurous with every possible amenity supplied and are as comfortable as any hotel room can be. However, the shining beacon is the staff: in every way the staff outshone any other hotel I have ever stayed in. It seemed that nothing was evet too much trouble, for example, late on the afternoon of departure I was waiting for my train time and sitting in the lobby reading. Without asking for it a young lady brought me a lovely cup of tea. Stay there!
Centrally located, spacious room, good facilities”
The Grand Noble is on the main street and just a few blocks from the centre of the old city, marked by the Drum Tower. The hotel's spacious lobby featured a live music performance during our stay, enjoyable while we sat and made use of the free wireless internet access. Lots of shopping locally, including a few westsern style supermarkets for the elusive tonic water. The bus stop at the front of the hotel was very convenient when a taxi to the train station was nowhere to be found at the end of our stay. Concierge was knowledgeable and helpful with local information.
Good price for this hotel”
Location of this hotel was 15 min to Muslim Quarter, Bell Tower and Drum Tower. There is a big shopping mall across the street and there is a supermarket in this mall in the basement. The staff does not speak english so must learn a few Mandarin phrases.
Staff's service is not too professional”
Check-in and check out all took long time to complete the procedure, and the staff at the counter seems not professional with their system. If you pay the hotel in cash, better ask them to provide you the receipt due to they may ask you to pay again when you check out due to they have not organized system.
A very nice and very clean hotel. Room and bathroom was spacious, extremely clean. WC drain got clogged one time though. Nice staff. Beautiful interior. Loved staying there. Very comfortable stay. Walking distance to bell tower and drum tower which is extremely beautiful at night.
Very Nice Hotel But A Bit Dated”
The hotel has a lovely lobby but the rooms are dated. Wifi is good, buffet breakfast has a huge spread with both western and Chinese choices. The fitness room is dated and the weight machine needs to be replaced. One problem I had with the hotel is the air conditioning. If you like very cold you won't get it. There is a limit on how low you can set the AC. Also, I woke up in the middle of the night and it was very warm in the room. It seems the hotel shuts the AC at 2AM and then puts it back on around 6AM. Some of the staff speak a bit of English but not fluent. The hotel is in a very good location with easy walking distance to shopping, Bell and Drum Towers. For the Warriors there is a bus for $1 at the Xian train station. Take bus 611 right in front of hotel and then take bus 306 at the station. Very easy and very cheap.
Lovely stay in this hotel. Staff especially the Lads on the door very helpful with directions etc ”
Fantastic choice for breakfast both Asian and European. Do not book trips from hotel too expensive. 450 yuan to Emperors Warrior's with company called xaly2008 also taxi booked through hotel to airport cost 190 yuan
We were impressed with this hotel and the helpfulness of staff, particularly in the business centre. The location was great for viewing the wall, temples, mosque and street food stalls. The restaurants closeby were well worth a visit too. People in Xi'an are very approachable. Enjoy this historic city.
Mostly unmanned at concierge and unhelpful bellboys ”
Our first time in Xian and need guidance on directions as we are travelling on our own. Sadly, the concierge is unmanned most of time. The sleepy bellboy ignored us when we first arrived in the hotel lobby passed midnight. Shocked that the lobby was dark except some light at front desk with only one lady staff. Saw staff in uniform sleeping on the hotel chairs in the waiting area. We moved our luggages to the rooms ourselves. The first impression of the hotel was bad. Will never stay in the hotel again.
Really nice hotel. Great room, comfortable bed. Nice to have a bath and a shower in the bathroom. Nice breakfast and restaurant. Lovely bar area and fireplace to have an after dinner drink. Shame our flight into Xi'an was diverted due to bad weather as it meant we were only able to stay one night instead of two.