Fantastic - small hotel with personal service, wonderful buffet breakfast and very comfortable rooms. Highly recommended.
Charming boutique hotel in good location”
Old-fashioned charm, attentive staff, lots of nice small touches, very comfortable
The Grace is a warm and cost boutique hotel in a great location - we have stayed here many times and always enjoyed it. They have nice extra touches, like complimentary scones and jam in the lobby lounge every afternoon, and complimentary canapes every evening. The hotel restaurant is one of the best in Johannesburg. The location is next to Rosebank Mall, so there are many shops and restaurants on the doorstep.
lovely hotel with the good location ”
The hotel is nice with friendly staff. Unfortunately, the new staff is not well-trained or not flexible enough. I usually prefer to pay the cheque in the early morning on the check-out day to prevent the long queue and return the key when I leave the hotel. Unfortunately, after I paid my cheque, the staff told me that i can't go back to the rooom because i already checked out. We have a small argued, and then the manager came out and solved the problem.