艾瑟艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)真實住客評鑑&超殺特惠
艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
【完整相簿】共21張
小型套房 - 床舖 艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
小型套房 - 床舖
【完整相簿】共21張
游泳池 艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
游泳池
【完整相簿】共21張
健身房 艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
健身房
【完整相簿】共21張
衛浴 艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
衛浴
【完整相簿】共21張
查看地圖&週邊景點 艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
查看地圖&週邊景點
很好
位置得分
7.9
【完整相簿】共21張 艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)
【完整相簿】共21張
已從口袋清單刪除

艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)

地點很好
【快問快答】讓艾爾斯城堡飯店Spa (Airth Castle Hotel & Spa)直接為你解惑
很好
得分自 18 篇評鑑看其他旅人的評價
7.6
CP值7.1
位置得分7.9
館內餐廳
  • 房內免費Wi-Fi

  • 桑拿三溫暖

  • 酒吧

  • 花園

客房選擇
小型套房 (Junior Suite)
小型套房 (Junior Suite)
...
  • 景觀: 鄉村
  • 15平方公尺/161平方英尺
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套房 - 可住3人 (Suite (3 Adults))
套房 - 可住3人 (Suite (3 Adults))
...
  • 景觀: 鄉村
  • 20平方公尺/215平方英尺
  • 1張大床
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家庭房 (Family)
家庭房 (Family)
...
  • 景觀: 庭園
  • 15平方公尺/161平方英尺
  • 1張單人床 和 1張雙人床 和 1張沙發床
輸入住宿日期查詢最新特惠
行政雙人房 (Executive Double)
行政雙人房 (Executive Double)
...
  • 景觀: 鄉村
  • 15平方公尺/161平方英尺
  • 1張雙人床
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標準雙人房 (Standard Double)
標準雙人房 (Standard Double)
...
  • 景觀: 鄉村
  • 10平方公尺/108平方英尺
  • 1張雙人床
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豪華雙人房 (Deluxe Double)
豪華雙人房 (Deluxe Double)
...
  • 景觀: 鄉村
  • 15平方公尺/161平方英尺
  • 1張大床
輸入住宿日期查詢最新特惠
標準房(兩床) (Standard Twin)
標準房(兩床) (Standard Twin)
...
  • 景觀: 鄉村
  • 10平方公尺/108平方英尺
  • 2張單人床
輸入住宿日期查詢最新特惠
豪華雙人房 - 限住1人 (Deluxe Double Room (1 Adult))
豪華雙人房 - 限住1人 (Deluxe Double Room (1 Adult))
...
    輸入住宿日期查詢最新特惠
    經典房(兩床) (Twin Classic)
    經典房(兩床) (Twin Classic)
    ...
      輸入住宿日期查詢最新特惠
      標準雙人房 (Standard Double Room)
      標準雙人房 (Standard Double Room)
      ...
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        住客經驗談

        Agoda評鑑 (18)Booking.com評鑑 (1521)
        7.6
        很好
        得分自 18 篇評鑑
        整體狀況及整潔度7.7
        設施與設備7.5
        位置7.9
        客房舒適度7.1
        服務7.3
        CP值7.1
        最佳訂房攻略,來自旅人真心話| Agoda
        共14篇已驗證評鑑
        4.0
        ian(來自英國)
        情侶/夫妻
        家庭房
        入住2晚(2018年7月)
        night mare worst experiance we have ever encounterd ”
        disgusting filthy we were treated like animals I have formal complaint on going......
        評鑑日期:2018年7月25日
        5.6
        sabrina(來自英國)
        情侶/夫妻
        標準雙人房
        入住1晚(2018年1月)
        In need of a serious upgrade ”
        Staff not the friendliest, rooms were poor, very old fashioned and not at all what appears on the website! Very disappointing
        評鑑日期:2018年2月1日
        8.0
        很讚
        alexander(來自英國)
        團體旅遊
        標準雙人房
        入住1晚(2017年11月)
        很好”
        had a nice stay
        評鑑日期:2017年11月20日
        3.2
        Alister(來自澳洲)
        團體旅遊
        家庭房
        入住1晚(2016年10月)
        Misleading description and poor customer service”
        Firstly, if you are hoping to stay in a castle, be aware that most of these rooms are not actually in the castle. They are in a modern hotel down the road from the castle. This was not made clear at all in the description and it was pretty disappointing for us because the main reason we chose this hotel was to experience staying in a castle. We booked a family room for 3 people on Agoda. However, when we checked in they had put us in a double room. We showed the hotel staff our booking confirmation email from Agoda which clearly stated that we had booked and paid for a family room. However, they claimed the confirmation email they received from Agoda only stated we had booked a double room. We then called Agoda customer service and they confirmed we had booked a family room and didn't know why the hotel was claiming otherwise. The hotel said the best they could do was a double room with a fold-out mattress for the third person. They did not have any family rooms left, and we could switch to two double rooms, but we would have to pay for the extra room. I don't know what went wrong but this is either a communication problem between the hotel and Agoda or a problem with their booking system. Either way, it was not our fault so we were disappointed that there were refusing to assist us or even to offer any form of compensation for the mix up. We called Agoda back and they offered to either move us to another hotel or give us a partial refund, which we accepted. And lastly, at about 8:00 in the morning while we were all getting ready, somebody unlocked our door and walked in to our room, said "oops, sorry!" and then walked back out. Needless to say, it is very unprofessional for hotel staff to enter hotel rooms like this. Overall, this was a disappointing experience, and very far below the high standard we experienced in other hotels in Scotland.
        評鑑日期:2016年10月19日
        8.4
        很讚
        Martin(來自英國)
        情侶/夫妻
        家庭房
        入住2晚(2016年10月)
        unexpected surprised”
        lovely grounds and hotel good spa and food
        評鑑日期:2016年10月10日
        8.8
        很讚
        Simon(來自泰國)
        家庭(未成年兒童隨行)
        標準雙人房
        入住1晚(2016年9月)
        Excellent service, staff and great place to stay”
        I was taking the parents for a short break to Scotland and booked one night at the hotel (my father does not travel well so was worried to book more) The staff were amazingly helpfully and provided excellent service both from the reception and restaurant (food gorgeous) and when I asked if we could book an additional night the did everything they could to help us. I can't recommend staying here enough, even with a private wedding we still received amazing service and I would love to go back
        評鑑日期:2016年9月22日
        6.8
        滿意
        Joel(來自法國)
        情侶/夫妻
        標準雙人房
        入住6晚(2016年9月)
        滿意”
        Good hotel. Staff very helpful. Good gym and swimming pool but very disappointing not to have internet in our room, this was very inconvenient.
        評鑑日期:2016年9月12日
        8.0
        很讚
        John(來自英國)
        家庭(未成年兒童隨行)
        家庭房
        入住2晚(2015年2月)
        Enjoyable stay”
        Grill Room food, staff friendliness, ?
        Generally good, only complaint was level of lighting in bedroom which despite asking reception to have lack of bulbs remedied, was not fixed during our stay. Food at wedding reception was of a very average standard, and our particular waiter was uncharacteristically unhelpful, in comparison to maitre'd was good. Ridiculous pantomime by MC with haggis totally irrelevant to wedding.
        評鑑日期:2015年2月9日
        7.0
        很好
        Ian(來自英國)
        情侶/夫妻
        小型套房
        入住1晚(2014年5月)
        Mainly disappointing - but the food was good.”
        Very nice conservatory restaurant
        Our first disappointment was that the website photo showing the 'exterior' of the castle was misleading. The accommodation is not in the old castle building, but in a newer completely separate building. We understand that the castle is used for large functions. Our second disappointment was that we had virtually no sleep due to a constant background humming noise in the rooms in the part of the building we were in. I suspect that the noise was coming from roof-mounted air-handling units which were creating vibration via the external walls of the building. By 1.30am we couldn't stand it any longer & phoned reception. The duty staff member came to the room & agreed that we weren't imagining it. we were offered another room across the corridor without having to transfer our belongings, but it was almost as bad. We were on the 2nd floor, with another floor above us, so the noise wasn't coming directly through the roof. When I checked in the morning, the vibration noise could also be heard at both 1st & ground floor levels. Having spoken to the duty manager (& we had the usual response 'you're the first ones to complain') he said that he would get the maintenance engineer to check it out, & also agreed to waive the cost of our evening meal in recompense. To be honest, we would have preferred a good night's sleep & to have paid for the meal!
        評鑑日期:2014年5月12日
        10.0
        超棒
        SHEILA(來自烏茲別克)
        家庭(嬰幼兒隨行)
        家庭房
        入住2晚(2014年4月)
        very professional friendly staff”
        pool staff food
        Our stay was fantastic we were there with my 5 year old grandson he wants to come back (-: the changing rooms at the pool are small and need a bit of work down - curtain rails - and rust not a good look in the pool the steam room door was still stiff !! and their was a bit of mould about the kick plate of the door next to the steam room too was rusty and the door needed a paint - but this did not put us off excellent place
        評鑑日期:2014年4月9日
        6.0
        kim(來自英國)
        商務旅客
        小型套房
        入住1晚(2013年6月)
        Overrated hotel with bad food. ”
        location good, with nice spa and good helpful staff.
        評鑑日期:2013年6月21日
        8.3
        很讚
        carol(來自英國)
        情侶/夫妻
        入住1晚(2011年10月)
        Airth Castle Hotel,”
        lovely hotel, nice setting. Good food
        Comfortable stay. Enjoyed the short break. Excellent service.Good standard of cleanliness.
        評鑑日期:2011年10月19日
        10.0
        超棒
        Iris(來自英國)
        情侶/夫妻
        入住2晚(2011年9月)
        Lovely Hotel and recently refurb room was perfect”
        Food. Room
        gift from family for our ruby wedding anniversary. arrived to a friendly service and also got one of the recently refurbished room in the castle. food was also fantastic. fantastic weekend
        評鑑日期:2011年10月15日
        6.3
        滿意
        Leanne(來自英國)
        單人旅遊
        入住1晚(2010年8月)
        Airth Castle stay”
        The Castle
        quite disappointing the hotel is not in the same standard as the castle
        the rooms needed an upgrade, cleanliness in the bathroom, food was blocking the bathroom sink. Definitly not a four star accommodation in terms of the rooms .
        評鑑日期:2010年8月12日
        這家住宿人氣強強滾,手腳慢點就訂不到了!

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