如果您想尋找一家交通方便的麥地那住宿，那沒有比鋁安薩爾新宮大飯店更合適的選擇了。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 住宿位置優越讓旅客前往市區內的熱門景點變得方便快捷。
鋁安薩爾新宮大飯店一直致力於為您提供最尊貴的服務與一流的設施，確保您下榻期間愉快、愜意。 住宿擁有一系列獨具特色的服務，例如：24小時前台服務, 快速入住/退房服務, 送餐服務, 家庭房, 餐廳。
共有610間溫馨舒適的客房，每間客房都配有完整的設施，能讓您馬上放下一天的疲憊獲得充分休息，部分客房另配有平面電視, 空調, 暖氣, Mini Bar, 隔音設施。 除此之外，住宿的各種娛樂設施一定會讓您在留宿期間享受更多樂趣。 專業的服務與豐富的特色活動盡在鋁安薩爾新宮大飯店。
Good room with excellent toiletries. Good parking space for cars. Very near to Al Haram. Plenty of fast foods and shops nearby. New Digital Elevators for Tower 2 are state of the art and easy and quick to handle. Coffee shop and hotel ambience is classy. Poor reception attitude. Had to wait for 35 mins even booked earlier. Should improve breakfast, as items were little and not tasty. No breakfast items for Indo/Pak region people.
The overall experience was okay as what i paid for the booking. Hotel checkin took 1hr wait at arriving 6pm and secondly hotel needs to improve breakfast. most of the breakfast taste not fresh. looks 2 days old. May be they are providing leftover breakfast of some 5star hotel as daily breakfast not fresh even boiled eggs.
Very Good Hotel. ”
Nice Hotel to stay in madina near haram, hardly 4 mins walk to haram 17 No. gate. The reception Staff was very good specially Mr. Taha he was very helpful to solve the problems & queries of the customers.
Location is very good and for parking need to pay additional room is very small and old building bed,mattress and bedsheets all too old not good.ll staff is very good and kind person so thanks for all staff and house keepers.
Good Hotel, Nice Location ”
Hotel is Good, Near to Haram,Quick Check in but try to reach at hotel not before 4 orelse you will have to wait for room to be cleaned. Staff are good and trying best. Elevators are busy during salah time and for us it was ramadan too so its ok. If your preference is to sleep and enjoy hotels, go to Movenpick or Taiba arac But if your preference is to stay good and enjoy Haram, Come to Ansar...
Good location, nice rooms”
This is my second stay, first one was great but this time they check me in at 7:00PM because room was not ready and we have to wait since 4:00PM which is the actual check in time published by the hotel. Rest is very good as compared to the price we paid at Agoda. This time very stable wifi throughout the hotel building.
Excellent hotel with very good location”
Near to Gate 17 / 18 of Prophet Mosque makes it easy access. Many restaurants and super market nearby. Mr. Taha at reception speaks very well English and cooperative. Nice hotel, descent breakfast, even I find full bathroom amenities including dental and shaving kit mostly not even available in five star hotels in Madina. Very cheap room price from Agoda.
Not a recommended place to stay with family ”
We booked one room for two persons. For our booking the payment was deducted at the time of booking. Once we reached ther, we were given a room inside a suite with shared bathroom and all the other rooms were occupied with men and even in our room someone was sleeping. When complained no one was cooperating to change the room and were forcing us to stay with my family in the suite room. After a lot of fight, they changed our room to a temporary suite for the night. Next day they were forcing us to leave the temporary suite at 12 pm but there was no room available to shift us. We waited till 5 Pm and after a lot of fight they gave us a seperate room with bathroom. Otherwise they were trying to give us a room in shared suite.The counter staff attitude was very rude except Mr. Ahmed who was very cooperative. The bathrooms water outlet was blocked and there was no exhaust system in bathroom, so it was very smelly and dirty. The situation of furniture in suites was horrible. Not recommend
Very good room and hotel is only 5 to 6mins walk from haram compound.”
It has restaurants inside the building and arrangment of suhur which is very beneficial in ramadan. Multiple lifts for reaching the rooms. Only thing lacking is information counter staff, as they can only talk fluently in arabic and have difficulty communicating in english.
Hotel is very close to Masjid Nabawi and it is good but not perfect as toilet had a bad smell plus some small flying insects and they had then also in the restaurant which was disappointing. Breakfast was ok but they did not cover cheese and salad bar so some of them were bot fresh.
Good Value Hotel - But lacking Services”
Good Value for Money hotel. Internet speed is slow. No Towels present in room, phone was not working. Bathroom was a bit cramped for space. Average Breakfast Buffet. Good location if you are on Business as Main door opens on Main road.
Really enjoyed it and great time”
Some points regarding cleanliness can be improved, the staff was available to help and change bed linen when first arrived and found some dirty. Sure it shouldn't happen but it's human task and some people cheat doing their job. The linen has been immediately changed for my parent's room and mine. Food is good. Good distance the Masjid Nabawi, good location. To recommend.
a few minutes to Haram”
Reception guy (muhammad afif) was not welcome since shown the booking confirmation at 1600hrs upon let over to other guy which direct response said " I am busy", seems no matter busy with both of receptionist while I am standing over for 10 minutes with no other customer present also, how its hospitalized for customer while awarding service which is not followed to complete of my booking. lately the third person receptionist which welcome after 10 minutes, but room which I had booked a week ago still not ready yet even check in at 1635hrs against check in time should at 1600hrs. others such buffet is OK , The room was suitable for family and enjoyable.
Great Hotel ”
Clean Hotel. 3 min walk to Al Haram.
We got more for what we paid!”
We booked for 2 nights and extended for five nights. Buffet was good , also the restaurant staffs. Good Varieties, specially the mutton curry and bread pudding. All eight of my family members enjoyed staying with Al Ansar. Thanks to all departments. Mohamed Akram Sri Lanka.
Checkin in at 1200 noon but room availed at 1730 hrs. Check-out and deposited my lugguage until after Asr prayer. While collecting back lugguage I was stopped demanding extra money. After long argument Receiptionist realized he was demanding extra money was for other guest. Stay totally unsatisfactory.
Very bad experience”
This hotel is useless, housekeeping staffs are very arogant, and misbehaviour with the guest. Rooms are not clean, and if you call to the housekeeping their staff will only work if you gave them the tips
Room, toilet was full of bad smell, no response from hotel staff , even after repeated request”
Old hotel, needs renovation, full of bad smell, you can hear sound from neighbouring rooms, below standard breakfast....not value for money hotel, many good hotels are available with same money there.
despite I booked before one month, when I arrived at 1:00 PM after a lone trip from Riyadh to Medina, but they asked me to wait until 4:00 PM for check in?. The room is very narrow & only 3 single beds for a family of 2 adults & 3 kids (11-8 & 5) internet signal was very poor. Crowding in elevators after prayers times
VERY BAD FRONT DESK RECEPTION AND AWFUL STAFF AT RECEPTION.”
It was nightmare to check in to the Hotel. We reached the Hotel at 3.00 PM and and Hotel reception staff informed as to come back at 4.00 PM. When we went to the Hotel at 4.00 PM, the reception staff did not confirm the booking and friendly asked us to wait. After repeated arguments, after 2 hours waiting only one room was alloted for 12 persons. The staff humiliated us by making us waitfor more than 3 hours with family. They did not bother that we are waiting and took it very lightly. We never expected this behavior fro the reception staff and very disappointed and that too every one was fasting. I will personally not recommend this hotel to any friend. Also I was noticing the same approach to other customers. I have undergone metal agony and suffered for being booked in this hotel. I will never ever book again in this hotel. Even after all, the manager or the reception did not apologies and take it granted.