This is not a hotel, but a residence with several rooms. The night staff did not speak one work of English and did not want to open the hotel door. I arrived very late and I took two hours to convince the night staff to open the door (even when the taxi driver talked to the in Tamil), what happened just after I called the police. However, after I settled in, it was ok (execpt that there is no hot water). I just advise future guest to avoid arriving late.