Friendly staff and good location
PUI S. | 2018年8月2日
入住時間自3:00 PM起，退房時間至12:00 PM止。視客房供應狀況，您能申請「提前入住」或「延後退房」的服務。若房客在非指定時間辦理入住或退房，可能需支付額外費用。住宿提供入住前及退房後的行李寄放服務。前台提供全天候服務。
Amba Hotel Charing Cross的客房及室內區域全面禁菸。Amba Hotel Charing Cross設有吸菸房及禁菸房。您可以在預訂時提出房型需求，但最終房型仍需視空房情況而定。
查令十字安巴飯店在2012年重新裝修過，無論您是來倫敦出差還是休閒旅遊，都可以在此得到滿意的服務。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 住宿的客人能開心地遊覽Whitehall Palace, Benjamin Franklin House, 斯特蘭德等經典景點。
查令十字安巴飯店一直致力於為您提供最尊貴的服務與一流的設施，確保您下榻期間愉快、愜意。 住宿內能享受到24小時送餐服務, 所有房型皆附免費WiFi, 24小時保全, 每日客房清潔服務, 代客叫車服務等一系列頂級設施。
體驗高質感的舒適休憩空間，部分客房配有平面電視, 地毯, 開放式衣櫥, 免費即溶咖啡, 免費茶包，讓您回房之後能好好地放鬆休息。 住宿設有眾多娛樂設施，例如：健身房，都是放鬆身心的最佳選擇。 入住查令十字安巴飯店是來倫敦旅遊的明智選擇之一，飯店氣氛悠閒，遠離喧囂，非常適合放鬆身心。
Friendly staff and good location
Dear Pui What can we say other than thank you so very much for this outstanding review describing your last stay at Amba Hotel Charing Cross! It would be a pleasure welcoming you back, hopefully in a near future. Warm Regards the Amba Hotel Charing Cross team
Thank you Jun for your lovely words! We are delighted that you and your family loved your Amba experience and that all the team was so attentive to you and your family. We are looking forward to welcoming you in the future. Kind Regards Maria The Amba Hotel Charing Cross team
reception的员工主动为我们升级了房间，然而房间面积仍是比较小，楼层高，窗户可以直接看见特拉法加广场上的国家美术馆，酒店走到charing cross地铁站和bus stop都只要3分钟，距离国家美术馆也只有几百米，非常方便。价格相对伦敦1区的高价算是还可以接受，唯一的问题在于临街晚上街道上的声音都听得一清二楚，地板比较薄楼上走动也听得清，不太利于休息。员工很友好，总体来说很不错的体验，谢谢。
Dear Qi, Thank you very much for taking the time to write a review regarding your stay with us. I am delighted that your stay was positive, and we are looking forward to welcome you back for your next visit to London. Kind Regards, Lise, Reception Manager
Pro's: great location, walking distance to most tourist attractions and tube station at your doorstep! Friendly helpful staff, special thanks to Roxana for looking after us during breakfast at Amba lounge. Con's: street front dirty, littered with cigarette butts.
Dear Natasha, Thank you very much for taking the time to leave a review about your stay with us. I am thrilled that you enjoyed your stay with us, and that the staff looked after you so well. I will make sure Roxana will receive your nice words about her. I do apologise about the front street and I thank you for your comments, as we are constantly striving to improve ourselves and our services. I do hope we will have the pleasure to welcome you back for your next visit to London. Kind Regards, Lise, Reception Manager
Stayed here for 4 days and absolutely no regret! The room is so spacious and its central location is just perfect - it’s right next to the Charing Cross overground and underground station. Lots of restaurants and supermarkets nearby. The breakfast is a very typical full English breakfast and I would say it’s a bargain for the quality of food the hotel offers! Our rooms are very spacious and clean. It’s also surprisingly quiet given its location. The bedding is absolutely nice. Food and drink in the mini-bar are free for consumption as well. We happened to be able to greet the food and beverage director of the hotel. He is such a nice guy to greet every guest in the morning in the restaurant and give each table a pack of chocolate. He would also be around the lobby to offer help - I asked him if the hotel could help post Christmas cards and he directed me to the staff at the concierge where I was told that I could just leave them with my cards and they will do the rest for me! (Even for the postage!) During the check out the staff also helped check the weights of our luggage - what a caring and helpful hotel! Would definitely come again!
Dear Wah, It gives me incredible joy to be able to read such a wonderful review about us at Amba Hotel Charing Cross. I am thrilled to know how much you felt welcomed by our staff, especially by our amazing F&B Director. At Amba we consider our aim to deliver this "home away from home " feeling and I am glad that my team delivered it so well. I am looking forward to welcoming you back to our hotel in a near future. Warm Regards Maria Ramos Guest Relations Manager
Lovely location & service”
This hotel is superb. Location is fantastic, lots of restaurants, pharmacies & groceries around; you have the underground station, the bus station & the embankment station right around the hotel staff & service is outstanding. The fact that you have a complimentary mini bar is very handy too
Dear Bassem Thank you so much for your lovely review! We are thrilled that our amazing central location was just perfect for you and we hope you had an amazing time in London. Kind regards Maria The Amba Hotel Charing Cross team
Great hospitality ! Perfect location. ”
The staffs are very helpful. Arrival and check-in is quick.. however we got a room with trouble at the heating system (it was very cold on the days we were in London, the temp is at around -5°C, hence we really needed a room with proper heating system). They sent a technician rightaway to check the duct and everything, moreover they upgraded us to an Executive room. Thus, we really feel being taken care of by Amba Charing Cross staff. Breakfast is excellent, besides the continental selection you can also order for freshly made egg benedicts & so on from their hot kitchen. Location is also great! only a short distance to Covent Garden & Trafalgar Square area. Bus stop & tube is just a short walk away too. I really recommend Amba Charing Cross as your London home away from home. Please keep up your top notch hospitality. Thank you Amba!
Love it! highly recommended!”
Enjoyed a fabulous 7 nights stay at Charing Cross hotel. Comfy bedding, good wifi, hotel lobby smells v good too. Great location. Within walking distance to many places of attractions.Friendly staff. Didnt give 5 stars because the shower was not hot and strong enough. Flush also not too good. Except for that, the rest are thumbs up. Will stay again for my next London trip!
Location clean room and professional staff”
Very good location within walking distance to all the great attractions inc. Covent Garden Leicester Square, Regent and Oxford St. and the Westminster area. the Embankment Underground right next to the hotel can take you back to Heathrow Airport within an hour.
Good solid hotel is great location”
This was my 6th stay at Charing Cross and as usual, is a good, solid and reliable stay in London. Rooms can be a bit on the small side, but its a great location for business, families and tourists. Being directly next to Charing Cross Station and Tube, a pleasant and easy walk over the bridge away from Waterloo, and 3 minutes walk from the West End, its ideal for that London visit. Not cheap, but nothing any good in London ever is.
A great place to do Business”
Charring Cross is a up market hotel primarily catering for international business men working with Embassies and UK governments office close by. Facilities are excellent and the rooms generous and comfortable . Breakfast is a buffet with full service and makes a good meeting venue. Concierge is efficient if no overly friendly but overall it’s a very pleasant experience. I’d give it a genuine 4 stars.
Ideal location extremely courteous and helpful personnel.”
The dinner menu requires a review as the options are quite limited. The dinner was also not very tasty.
Dear Leslie, Thank you very much for taking the time to leave a review about your stay with us. I am delighted that you seem to have enjoyed the majority of your stay with us, apart from the restaurant area. Please be assured that your comments will be taken into account, as we are constantly striving to improve our services. I do hope that we will have the pleasure to welcome you back for your next visit to London. Kind Regards, Lise, Reception Manager
On site parking?”
Agoda says that there is on site parking. This was one of the key requests I was looking for in the centre of London. When I arrived I was told there isn't and I had to look for public parking. This was an added £40 a day. Other than that was ok but too noisy at times.
Dear Mr Jamie Thank you so much for your feedback regarding your stay. Unfortunately, we do not have an on-site parking as our building have the same original structure since 1864 when was constructed on the top of Charing Cross Train Station. I hope anyway we have the opportunity to welcome you back in near future. Warm Regards Maria Ramos
Great hotel ”
We had a great stay at Amba Hotel Charing Cross, which was definitely enhanced by the staff who were very friendly and service minded. The location is as good as you get in London - easy walking distances around the city - and very conveniently located just next to 2 subway stations. The breakfast offered in the hotel was also quite good, but not the best I've had staying at hotels around Europe. However, all in all - this was a great experience and I will recommend the hotel to everyone looking for a centrally located hotel in London.
Dear Mr Nikolaj, Thank you for the lovely review. We are happy you have enjoyed your stay with us and we hope you will return in the future. Kindest regards, Amba Hotel Charing Cross Team
Could not fault this hotel on any level. The only small disappointment was when I tried to book three additional nights at the end of my trip, the rate had increased from my original 6 nights. True, they did offer me a rate that was below online prices but it was still $44 over the nightly rate previously paid. That aside, do not hesitate to stay here :)
The only downside was breakfast. It could have been better. We think omelets should have been included without an extra charge. Everything else was very good. The concierge was very attentive to our needs, and we were pleased with our stay.
Full of pleasant surprises”
We arrived early, expecting to drop off our luggage but instead were told we are being given a free upgrade and the room is ready now! The room was huge for London, as was the supering bed. Very Nice. then there was the free minibar with a small bottle of wine, bottle of Birra Moretti, two cans of coke, a bar of Green & Black's chocolate, a bag of crisps, two bottles of water and more. Breakfast was excellent and the staff always friendly and helpful. the place has a relaxed ambience and lots of old world charm but with all the modern conveniences. Couldn't recommend it more. Superb.