We were there the 11th of may 2018. Went there just for Disney and the very close location to the Parc.
Hotel was ok.
However the shuttle service was so bad!!
There was a misunderstanding about having to have bought shuttle tickets. Nobody told us and we didn’t see a sign if there was any. We wanted to take the first shuttle so had everything ready and waited a half hour before departure to be sure to catch the first one. If it’s full you have to wait for the next one.
When we got to board the bus the driver asked for the ticket but in French so I didn’t understand and showed him our hotel room pass and entered.
When in the bus he was saying we had to get out and buy a ticket. The line was so long we would mis the first shuttle so I refused and let my wife go and pay for the tickets inside at the reception.
But we had to leave the bus anyway. Refused it and the driver than said he wouldn’t leave as long as we stayed in.
We ended up with a crying toddler and took our car.
The rooms and staff is okay and location is also just alright ”
Disneyland is not that far but don't get the idea that you can walk to it no way (cuz I thought I would).. you have to pay for the shuttle bus to Disney land 3 Euros EACH DAY/EACH PERSON from your hotel. I stayed 3 nights and the phone didn't work at all. A strange kinda smell welcomes you every time you enter the hotel. No trains, buses or metros in walking distance. Remote area, no shops, markets or restaurants anywhere near unless you drive for 5-10 minutes.
Too far away from city on line said is close to Paris center ”
Agoda booking online, I choose the one close to Tower Effiel
I don't how the switch my reservation to the one on Disneyland . It was a bad experience I spent a lot money on transportation . I am going to call customer services for this big mistake
The shuttle service was charged to the guest which is not ideal and was not specified. Also the hotel is far off from disneyland using shuttle (approx 15 mins drive).”
Attraction ticket are not sold in the hotel. Last shuttle is at 22:05 which is not ideal as there would be on transport if individual wish to see the 22:00 light show. Also buses are not available to it become inconvenient to guest if the see the 22:00 show to travel back to hotel.
Staff are not friendly during night shift .
Rooms are not clean at all and doors broken.
Air con not working in 3 different Rooms!! Had to get someone to come up to fix the TV. Decore very worn kitchen utensils very sparse. However rooms are good size and staff helpful even if cleaners walked in twice in the morning.
Hallways could be vacuumed more often. Glasses were not very clean.
Very good hotel for family & friends.”
I love this hotel. I always check-in at early morning or midnight. The staff is so helpful and really friendly. The room is ok. But the bed are very clean. Good for family and friends. Really value for money.
Great location to Disneyland if you drive”
It was great to have a kitchenette, but they hotel changed for all extras including Internet and the shuttle to Disneyland. We ended up driving ourselves there because the shuttle didn't run late enough in the day.
小型套房 - 可住3人
Staff was very lazy and unattended ”
My total disappointment ”
Park & Suites Prestige Val d'Europe
小型套房 - 有沙發床
Value for money & very clean hotel”
Clean, Big room, Friendly staff
We have family of 4.One of my daughter is 18 & another daughter is 3. They have such a nice space with clan room.We pull out the sofa bed and its as big as queen bed. Very comfortable. They provide everything for the kitchen as well. At the reception, the guys name ( Jeremy ) is very friendly and helpful. He explain everything and i request for ground floor with facing to the big garden. He check and give us the good room. Dinner place also he explain to us with map how to go there. Lovely service. I will sure go there again.
Nice accomodation have to pay 26 euro to swim !! ”
Friendly staff, free shuttle bus and clean room
Was good. Hard to get there. Close to Disneyland. Have to pay for everything including hair dryer hire, swimming in the pool 26 euro, breakfast was expensive for what it is. No restaurants close by and the hotel only has breakfast
小型套房 - 有沙發床
Was great but the service was poor”
Room size and the shuttel bus
小型套房 - 可住3人
its really nice stay there”
room is very nice .its old but clean
didnt have time to stay in the hotel .main reson to stay in the hotel is disney. but hotel is very nice and comfort .
小型套房 - 有沙發床
Good location and close to excellent running track”
location, price, cleanish
The hotel fulfilled our needs for a one night stay with the children and on the way to EuroDiney and the Val d´Europe shopping mall. OK buffet breakfast, relatively silent rooms, good space, OK parking outside, bus to Disneyland from outside hotel. Internet worked good. One should however be aware that this is not a business hotel; TV did not work,VERY hot room and AC out of order, the bathroom was not the cleanest, no hairdryer. The number of families on the way to the amusement parks make the breakfast buffet a different experience. To our great surprise, there is an almost new sports arena right behind the hotel, with new running tracks.
nice hotel, closely Disneyland”
Disneyland shuttle, good breakfast, nice room
lovely hotel but transportation is not convinient”
big room and nice breakfast
the hotel is far from major attraction, good for people who drive car.