阿斯塔吉納度假別墅及SPA中心 (Astagina Resort Villa and Spa)

Dear Chien, Thank you for your valuable feedback. We are pleased to hear that you enjoyed your stay and appreciated our staff service, rooms, and especially our Cooking Class. We apologize for the inconvenience regarding the cleanliness of the sheets, pillowcases, and bathroom. Please be assured that we are addressing these concerns to improve our standards. We look forward to welcoming you back to Astagina Resort Villa and Spa and providing you with an even better experience. Warm regards, Management Team

Dear YU-HSIN, Thank you for choosing Astagina Resort Villa and Spa for your stay, and for sharing your positive experience. We're delighted to hear that you found our accommodations clean, beautiful, and comfortable. It's wonderful that you enjoyed the spacious bed, the beauty of our swimming pool, and the simplicity and deliciousness of our breakfast. Your kind words are appreciated, and we look forward to welcoming you back for another enjoyable stay at Astagina. Best regards, Team Astagina Resort

Dear Mr/s. JUI, We are thrilled to hear that you enjoyed our good location, quiet ambiance, cleanliness, and the friendly service provided by our staff. Creating a welcoming and comfortable environment for our guests is our top priority, and we are delighted that our team's friendliness and helpfulness left a lasting impression on you. It's also great to know that you found your room cleaning to be of high quality. We truly appreciate your recommendation and kind words. Should you plan another visit to Bali in the future, we would be more than happy to welcome you back to Astagina Resort Villa and Spa for another enjoyable stay. Best regards, The Astagina Resort Villa and Spa Team

Dear Guanting, Thank you for sharing your experience at Astagina Resort Villa and Spa. We're glad to hear that you found our location convenient and enjoyed our delicious afternoon tea. We appreciate your feedback regarding the beach cleanliness, and we'll relay your concerns to the local government responsible for beach management for further improvement. We hope to welcome you back for another enjoyable stay in the future. Warm regards, Management Team Astagina

Dear Lingli, Warmest greetings from Astagina Resort Villa and Spa. Thank you for sharing your kind review. We are delighted to know that you enjoyed our variety of accommodation options and found our location convenient for shopping, spa treatments, and beach walks. It is wonderful to hear that you had a pleasant and valuable stay with us. We sincerely appreciate your recommendation and look forward to welcoming you back for another enjoyable and memorable experience at Astagina. Warm regards, Management Astagina Resort Villa and Spa

Dear Emily, Thank you for your valuable feedback. We appreciate your kind words about our good service and beautiful environment. We apologize for the inconvenience you experienced with the air conditioner in your room. Please be assured that we take your feedback seriously and will address the issue promptly. We're glad to hear that despite this, your other experience was generally okay. We look forward to the opportunity to host you again and provide an even better stay. Best regards, Team Astagina Resort

親愛的芝， 感謝您對阿斯塔吉納度假別墅及水療中心的好評。我們很高興得知您發現我們位於水明漾的位置方便您探索該地區，並且您喜歡我們提供的早餐。為客人提供無縫且愉快的體驗是我們的首要任務，我們非常感謝您的回饋。 我們期待將來再次歡迎您。 溫暖的問候， 管理團隊

Dear Mr. Chan, Warmest greetings from Astagina Resort Villa and Spa. Thank you for sharing your wonderful review and giving us a perfect score. We are delighted to know that you had a relaxing trip and enjoyed our breakfast during your stay. Your appreciation truly means a lot to us. We look forward to welcoming you back for another memorable stay. Warm regards, Management Astagina Resort Villa and Spa

親愛的芝， 感謝您分享您最近在阿斯泰吉納度假村別墅及水療中心的住宿回饋。我們很高興聽到您發現我們的度假村提供高性價比，並且我們便利的位置滿足您的期望。步行即可到達水明漾和附近的大型超市，這確實為我們的客人提供了更多便利。 我們衷心感謝您的好意，並期待將來再次歡迎您。 溫暖的問候， 管理團隊

Dear Isaac, We are delighted to hear that you enjoyed our staff service and breakfast. While our hotel has a historic charm, we strive to ensure our facilities remain up-to-date and comfortable for our guests. We look forward to welcoming you back to Astagina Resort Villa and Spa soon. Warm regards, Management Team

Dear HSUNWEI, Warmest greetings from Astagina Resort Villa and Spa. Thank you for returning to stay with us after five years and for sharing your kind feedback. We are delighted to know that the quality and experience you enjoyed before have remained consistent over time. Your continued trust and satisfaction mean a great deal to us. We look forward to welcoming you and your family back again for another memorable stay in Bali. Warm regards, Management Astagina Resort Villa and Spa

Dear Mr/s. HSIN, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay at Astagina Resort Villa and Spa. Regarding your comment about the swimming pool, we apologize if the depth did not meet your expectations. Our pool is designed to cater to all types of guests; however, we understand that everyone has different preferences. Rest assured both swimming pools provided because we want to accommodate those guest's preference, one for adults, another is for children. In regards to your concern about the afternoon tea meals, we appreciate your feedback. We will pass along your comments to our culinary team to ensure that they provide a variety of options for our guests to choose from. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Management Team Astagina

Dear Mr/s. Wei-Chen, Warmest greetings from Astagina Resort Villa and Spa, Thank you very much for your perfect rating and for sharing your kind review following your recent family stay with us. We are truly delighted to know that you found great value in your experience and appreciated our convenient location, just a short walk from the beach and nearby shops. It is also wonderful to hear that our team made you feel warmly welcomed throughout your stay. We are especially pleased that you enjoyed our breakfast buffet, and your kind words mean a lot to us as we continuously strive to provide a memorable experience for all our guests. Thank you once again for your generous feedback. We look forward to welcoming you and your family back to Astagina Resort Villa and Spa for another enjoyable stay. Warm regards, Management Team Astagina Resort Villa and Spa

Dear Hui, Thank you for choosing Astagina Resort for your stay. We're delighted to hear that you had a good experience with us. Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any suggestions or feedback that could make your next stay even better, please feel free to share. We look forward to welcoming you back in the near future for another enjoyable stay. Warm regards, Astagina Team

Dear Mr/s. Yueh, Thank you for taking your time to leave your comment at this platform Parking space is right limited in the lobby but it is only for drop and pick up guest. We already provide 24 free valet parking service next to Astagina. Our drivers will stand by ready for handling vehicles come and out from Astagina. We guess that we could manage well regarding the parking lot and narrow entrance at Astagina. Regarding the room equipment, we will learn what you mean by the statement. For the sake of guest’s satisfaction, every single problem will be treated seriously. Thank you and we look forward to welcoming you back to stay at Astagina. Best regards, Management Astagina

Dear Mr. Joe, Warmest greeting from Astagina Resort Villa and Spa. Thank you for your recent stay and your comment about our property. We are thrilled to read your amazing comment in regard of good location, close to Double Six Beach, helpful and accommodating staff and relaxing swimming pool. We would like to thank you for supporting us in writing amazing comment in this site. Thank you again, and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya

Dear Mr. Pei, Warmest greeting from Astagina Resort Villa and Spa. Thank you for your compliance to write the good review towards Astagina. We are happy you had mentioned our location was good, good afternoon tea provided, and good intimate staff services. Regarding our old furniture, we will share to our Management for further improvement needed in the future. Thank you for your valuable feedback. We will keep reviewing every guest comment as the feedback what is needed to change for the sake of better improvement. Thank you and we are looking forward to seeing you back in the near future. Best regards, Efendy Hamzah General Manager

Dear Wan, Thank you very much for choose Astagina Resort Villa & SPA as your accommodation during holiday in Bali. We wish you would like to be our repeater guest if you come back to Bali. It was nice to received a good comment from you and we will try to increase our staff knowledge & service quality. Have a nice day.. Regards, Eka Kristina

Dear Szu, Thank you very much for choose Astagina Resort Villa & SPA as your accommodation during holiday in Bali. We wish you would like to be our repeater guest if you come back to Bali. It was nice to received a good comments from you and we will try to increase our staff knowledge & service quality. Have a nice day.. Regards, Eka Kristina

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Ching, We're delighted to hear that you found value in your experience with us and enjoyed the upgraded room, comfortable amenities, and spacious balcony. Please accept our apologies for any discomfort regarding our request for writing an online review. Our intention is to collect as many reviews as possible to improve our services and address any constructive comments. However, your suggestion will be taken into account as we continually strive to enhance our guest experience. We hope to welcome you back for another comfortable and enjoyable stay in the future. Warm regards, Management Team Astagina

Dear Sharen, We're delighted to hear that you found our resort comfortable and enjoyed the balcony and pool. Our team takes great pride in providing friendly service, and we're thrilled that most of our staff made your stay memorable. We hope to welcome you back soon for another relaxing getaway at Astagina Resort Villa and Spa. Warm regards, Management Team Astagina

Dear Zhang, Thank you for taking the time to share your experience at Astagina Resort Villa and Spa. We're delighted to hear that you had an amazing stay with us and enjoyed our spacious and clean villa, beautiful interior design, and excellent facilities. We're also pleased to know that our proximity to Double Six Beach added to your enjoyment. We look forward to welcoming you back for another wonderful stay in the future. Warm regards, Management Team

Dear Leung, Thank you for sharing your experience. We're pleased to know you enjoyed the pool, in-room dining, and thoughtful service, especially the breakfast box for your sunrise tour. We hope to welcome you back to Astagina soon. Warm regards, Management Team

Dear Mr/s. Kwok, Deposit is normal to be kept before consuming foods and beverages. Otherwise we block the room billing and customers could pay directly once they have something to be consumed. Of course the hotel offer those options. Thank you for staying at Astagina and hope to see you again in the future. Best regards, Dwi Jaya Praditya

Dear Mr. SHIHJIE, Thank you for taking your valuable time to review our service and accommodation. We are happy to hear that we could match your expectation during your stay with us. We will share your nice comment to our team to motivate them in maintaining excellent service for future guests. We hope to meet you again and we will be pleased to be your host again one day. Thank you very much and we look forward to welcoming you back to stay with us in the future. Best regards, Dwi Jaya Praditya

Dear Mr/s. Yuting, Thank you for leaving your wonderful review about your recent stay at Astagina Resort Villa and Spa. We have noted your positive comments to be shared to our team to motivate them to provide excellent service for future guests. We strive to provide the highest standard of guest satisfaction as we know that guest’s convenience is our greatest pleasure. We felt honored to be your host and hopefully we will have your time again one day to serve you at Astagina. Please feel free to contact us anytime if you have a plan to come again to Bali as a special offer would be given to our returning guests. Thank you and we look forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya

Dear Mrs. Cindy, We loved to read that you had a nice holiday at Astagina Resort Villa and Spa. On behalf of our team and management, we would like to thank you for choosing us as your second home while enjoying Bali. Hopefully we will have time to serve you again at Astagina in the future. Regarding the breakfast, we will share your positive comment to our team concerned for future improvement. We take that issue seriously for the sake of providing better service in the future. Thank you and we look forward to welcoming you back to stay at Astagina. Best regards, Dwi Jaya Praditya

Dear Mr. Leon, Thank you for a wonderful review shared at our page. We have noted your compliment and we are very pleased to read how you enjoyed your stay very much at Astagina Resort Villa and Spa. We will share your positive review to our team to motivate them to offer the highest standard of guests’ satisfaction. We look forward to welcoming you back to stay at Astagina in the future. Best regards, Dwi Jaya Praditya

Dear Mr. MINHUANG, Thank you very much for writing your review about your experience especially "value of money". We truly appreciate your valuable time to describe short part of Astagina Resort Villa and Spa and it is good to know for other travelers who would come to stay in Legian. We hope we will have time to serve you again one day with us and hopefully other travelers do the same. Thank you and we look forward to welcoming you back to stay with us. Best regards, Dwi Jaya Praditya

Dear Mr. Chingho, Thank you for writing your wonderful review about your experience staying at our three-bedroom villa with a private pool (three bed rooms villa). We truly appreciate your valuable time to describe some part of Astagina Resort Villa and Spa for other traveler who would come to stay in Legian. We hope we will have good time to serve you again one day with us and hopefully other travelers do the same. Thank you and we look forward to your return to come again to stay with us. Best regards, Dwi Jaya Praditya

Dear Mrs. Ching, Warmest greeting from Astagina Resort Villa and Spa. We are pleased to read your positive review. Thank you for giving us a wonderful review in regards of your holiday at Astagina. Hopefully we can see you again one day at our Resort. Thank you again and we are looking forward to welcoming you back to stay with us. See you soon. Best regards, Dwi Jaya Praditya

Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Warmest Greeting from Astagina Resort Villa & Spa Thank you very much for stay with us during your holiday in Bali. We are very pleased to having you at Astagina Resort Villa & Spa. Regarding our service and facilities makes you inconvenience we do apologize for that. As Hotel and Resort, we do understand there was to many causes we have and we are phases to improve and make better, and I hope for your future stay meet your expectation. Warmest Regard Gede Putra E-commerce Astagina Resort Villa & Spa

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Valued Guest, Warmest greetings from Astagina Resort Villa and Spa. Thank you very much for your outstanding review and perfect rating. We are truly delighted to know that you had such a wonderful stay with us and that you found our cleanliness, service, facilities, and location to your satisfaction. We are especially grateful for your kind words about our front office team, security team, and all our staff. It is heartwarming to know that their attentiveness and service created a positive and memorable experience for you. Your recognition of our housekeeping team for maintaining the room cleanliness means a lot to us, as we continuously strive to deliver the highest standards of comfort and care. Thank you for your high praise and strong recommendation. Your support and encouragement truly motivate our team to keep delivering exceptional hospitality. We sincerely look forward to welcoming you back for another fantastic stay in the near future. Warm regards, Management Astag

Dear Jo, We are delighted to hear that you appreciated our convenient location, attentive staff, and well-maintained accommodations. It is also wonderful to know that our facilities and strong WiFi met your expectations, enhancing the value of your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future. Warm regards, Management Team

Dear Jie, Thank you for your kind review of Astagina Resort Villa and Spa. We are delighted to hear that you enjoyed our prime location, beautiful surroundings, and the convenience of nearby shopping malls and restaurants. It is also wonderful to know that our front desk team provided you with enthusiastic service and thoughtful amenities, such as shopping coupons, to enhance your stay. Your appreciation of our rich breakfast offerings is equally gratifying, and we look forward to welcoming you back for another enjoyable experience in the future. Best regards, Astagina Team

Dear Yifei, We're delighted you found our offerings to be good value for money and enjoyed the view from your balcony overlooking the pool. We're glad your children loved watching the fish and that our enthusiastic staff could assist you despite language barriers. We hope to welcome you back soon. Warm regards, Management Team Astagina

Dear Xiaoyi, Warmest greetings from Astagina Resort Villa and Spa. Thank you for sharing your wonderful review. We are delighted to know that you had an excellent stay and that you enjoyed our beautiful environment and warm hospitality. Your kind words for Made and Mirah are greatly appreciated — we will be sure to pass along your compliments to them. It was a pleasure having you with us, and we truly look forward to welcoming you back for another memorable stay in Seminyak. Warm regards, Management Astagina Resort Villa and Spa

Dear Shoaib, We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced regarding our service approach, cleanliness, and facilities. Your comments have been carefully noted and shared with the relevant departments for immediate review and action. We always strive to provide a welcoming and comfortable experience for all our guests, and we regret that we fell short during your visit. Your insights are invaluable to us as we work toward improving both our standards and guest satisfaction. Warm regards, Management Team

Dear SHIAU, We're thrilled to hear that you found Astagina Resort Villa and Spa to be perfect. It's wonderful to know that you appreciated our clean environment, spacious swimming pool, comfortable rooms, delicious breakfast, and attentive staff. We're glad you enjoyed our excellent location as well. Thank you and we look forward to welcoming you back for another perfect stay in the future. Warm regards, Management Team Astagina

Dear Valued Guest, Warmest greetings from Astagina Resort Villa and Spa. Thank you for sharing your experience with us. We’re pleased to know that you enjoyed the quiet and comfortable room, our delicious breakfast, and the peaceful environment of the resort. Your kind words mean a great deal to our team, and we truly hope to have the pleasure of welcoming you back for a longer and more memorable stay in the future. Warm regards, Management Astagina Resort Villa and Spa

Dear LAN, We are pleased to know that you found Astagina Resort Villa and Spa to be of excellent value for money. It is gratifying to hear that you enjoyed the scenic views and breakfast offerings prepared. Thank you, we hope to have the pleasure of welcoming you back for another exceptional stay. Warm regards, Management Team

亲爱的杨丽， 感谢您分享您的反馈。我们很高兴听到您喜欢我们便利的位置以及热闹的环境中的宁静氛围。很高兴知道我们的便利设施让您的住宿更加舒适。我们衷心欢迎您下次再次光临，享受愉快的旅程。 温暖的问候， 管理团队