Hotel is very classy and refined. It's heads above anything else in the area. Location near shopping mall was a big plus.
Close to shopping mall with large grocery store.
Pros are location and there is a restaurant on site a gym and an outdoor pool and bar. The bed and room were comfortable. The restaurant had nice decor as did the lobby area.
Cons are despite being 4 star spa staff cannot speak English properly; lifts are really slow; there are no irons available and staff are entirely unapologetic about this; food was not particularly good for the price and sauna was at additional cost which was expensive for what it was in comparison to others in Morocco. Despite booking room for two as a couple the room was twin with two beds next to each other.
As a seasoned traveller I would not rate the hotel as a true 4 star and overall would not recommend the hotel if you want a 4 star experience.
Great Stay and Value for Money”
I had a great stay and its situated in the middle of town makes it more convenient.
Good Customer Service.
Good value for money hotel. Clean and good quality rooms. ”
The hotel is a good option for stay in Fez. HI ole not close to the Medina it is a very clean and good quality hotel. Rooms are very well maintained.
location, cleanliness, room comfort
It was good overall, but the staff couldnt help in small issues like we needed a plug for our charger but sockets in room were different and the hotel staff was unable to provide a plug for us and we had to walk half the city to look for this plug. Secondly the breakfast was not upto expectations of a 4 star hotel.
Very good ”
Clean close to many attraction and good food
Excellent hotel, enjoyed the stay there. The food was great and the hotel is very clean international standards
Nous étions véhicule. Hotel très agréable et confortable. Chambre propre. Personnel discret souriant . Hotel en centre ville proche centre commercial, pas loin de la vielle médina. Petit déjeuner varié et bon .
Rien a redire le recommande vivement
좋은 위치에 있는 깔끔한 호텔”
위치가 좋고 깨끗하고 그 외에는 잘 모르겠다
위치가 우선 좋은 곳에 있어서 찾기도 쉽고 근처에 마트와 몰도 있어서
이리저리 움직이기 쉬웠다
그냥 모던한 호텔이었는데 와이파이가 5층 룸에서 잘 안터져서 불편했다
또한, 1층에 위치한 레스토랑에 갔는데 정말 맛없었다-_-;