The room facilities and breakfast were of a good standard. However., the shower was over the bath and there were no grab rails provided which made for potentially dangerous showering. The most disappointing aspect of the room was the 'air conditioning',. As it was hot at the time we were in Rouen, I specifically selected a hotel which had air conditioned rooms. When we entered the room, I immediately detected that hot air was blowing out of the air con unit. I read the instructions which gave guidance on altering temperature. However, lowering the temperature had no effect. We reported this to reception, who replied that the room was hot because it was summer and the air con was on summer setting and we should not touch it. This lead to a very, hot, uncomfortable night, having to get up at intervals to open the door to try to cool the room. There was no comparison to the Ibis hotel we had stayed in the previous night where perfect air con was available.