想要盡情體驗麥加的精彩， 卡薩布蘭卡塔卡穆爾飯店絕對是您的最佳旅伴。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 住宿位置優越讓旅客前往市區內的熱門景點變得方便快捷。
卡薩布蘭卡塔卡穆爾飯店一直致力於為您提供最尊貴的服務與一流的設施，確保您下榻期間愉快、愜意。 為了給客人提供更舒適和更便利的服務，住宿配備了24小時送餐服務, 所有房型皆附免費WiFi, 24小時保全, 每日客房清潔服務, 24小時前台服務。
此外，這裡的所有客房皆配有各種舒適的房內設施。許多房間甚至還提供了浴巾, 空調, 電話, 電視, 衛星頻道/有線電視以滿足客人的需求。 除此之外，住宿的各種娛樂設施一定會讓您在留宿期間享受更多樂趣。 想在麥加尋找舒適又方便的飯店，就一定要考慮卡薩布蘭卡塔卡穆爾飯店，它能帶給您賓至如歸的感覺。
location was very far for mecca but the alternative to take hotel shuttle
Far from Haram”
Location was not clear at the time of booking, not suggested on the seasonal period, specially with children, you have to wait for the bus and also bus drops far from Haram. Hotel excellent Location Bad
Check in issue ”
When we were trying to check in, the receptionist won’t let us in due to overbooked/unavailability! When I was trying to contact Agoda, the hotel didn’t respond to them, and I ended up taking our room when the manager was called.
Waste of money and time”
Pros: Nothing Cons: 1- Rude and unprofessional staff 2- Pathatic management 3- Dirty room at check in and no cleaning in second day stay 4- Food no much option and tasteless and costly 5- Nothing nearby 6- Bus service provided during Ramzan but never came on time at the end wasted time and money in taxi 7- 2 night stay but getting calls that I have to check out in 1 day 8- Stay near to haram even if hotel is 2-3 star
Good hotel but far from center ”
Overall it was a good hotel but because its far without proper transportation it gets negative point. Taxi drivers dont know the location so I suggest the hotel prints the map at the back of key. can also add one more bus for Masjid ul haram. Travellers like me who r on low budget with superior standards will chose this hotel.
Not for family who is there in Makkah for Umrah”
Shuttle service is so unacceptable that we along with my 6-year-old son had to wait in gallery for 1 hour for them to get a service and there was return service, and they have only 5 times service in 24 hrs which is also a namesake. No Buffet breakfast and they are least bothered for your satisfaction. Staff was trying to help but they were very unprofessional. The only good thing was room was very good with clock tower view.
Best Staff and best value for money ”
BEST STAFF YOU CAN MEET
Nosiness all night long with loud music of wedding parties every night ”
They have wedding ceremonies every night with loud & noise music. Shuttle bus services is weird & not accurate with prayer time. Room service was terrible.
Good place only bit far from al haram
Disadvantages: The hotel is not clean Very poor furniture. Advantages: Room is big Hotel location is very attractive
Staff are not professionals”
Receptionists are lacked of hospitality professionalism and they are so lazy, careless, ignorant. The check-ins procedures take at least 40 minutes to 1 hour. The hotel car park doesn't belong to the hotel , it is considered as a public park so that your car can be pulled by traffic authorities anytime without prior alert. If i am given another chance to get into this hotel absolutely would not accept it at all.
Disappointed. Given rooms to people who paid at the hotel and ignoring the ones who did already. the name was confirmed by the staff unfortunately preferred their friends and the ones who is having a recommendation. I will never use it again as well as never recommend it to friends in future.
Never go to this hotel ”
I went with family and kids. This hotel writes in the web 2 kids are included with the booking but they are charging for breakfast for kids. There is no bus service to Al Haram even though it is very far away from Haram. Taxi from Haram charge 50 SR to reach this hotel as they cannot find the way properly even with location. when we check out they are charging 10 % taxes which is not included in the rate mentioned on website. Even they dont keep tea bags and sugar in the room. They are so cheap people. I recommend never visit this Hotel again. Dont ever go by the shining of this hotel.
New, Clean, really 4 star but far from Haram”
Friendly staff, Big hotel, good food, neat and clean rooms, confortable Bed but far from haram. They have only 1 bus going to hara, half hour before every salah and you r at your own to come back by taxi (for us taxi charged 50 riyals). Also the hotel have on about 25-30 car parkings which was always full. So usually the car needs to be parked far away and one has to walk back to hotel. And lastly, No one from the hotel reception picks your phone if you call them prior to arrival. Overall, I won't recommend this hotel for elderly people or who r looking to male multiple trips to Haram. Good only for cost saving. All the best and have an Umrah Mabroor In Sha Allah.
Good to stay Subject to availability of Bus service from Hotel to Harm and vice versa”
During Ramadan, Hotel provided Bus service every hour from Hotel to Harm and vice versa
the price is excellent compare to other providers. the rest services are normal..
ไม่เปลี่ยนผ้าปูเตียงให้ ผมพัก 9 วัน”
حضرت الساعه 3.30 فجراً واخبرني الموظف انا حجزي ملغي علماً ان المبلغ مدفوع مقدماً ولم يكن لايق معي قلت له لماذا قال الساعه 12 اخر موعد لدخول طيب باقي علي الخروج الي الساعة 12 ظهراً وعند مراجعة الحجز مرة ثانية سلمني الغرفة هذه الملاحظة الذي لم تعجبني الفندق جميل ونظيف وومتاز ويوجد حافلة لنقل الي الحرم والعودة
تاخر في الباصات كبير حدا يتجاوز الساعة جلوسا في الباص ”
كنت حجزت ثلاث ليال تأخرت عن الليلة الاولى عندما وصلت الفندق لم اجد غرفتي ولم يتعاون موظف الاستقبال في إلغاء الحجز وتم خصم ٢١٠ ريال والضريبة كذلك بالرغم من تأخيري وأسرتي وأطفالي لأكثر من ساعة لإيجاد غرفة
الغرف رائعة الفطور رائع سائق باص توصيل الحرم / السوداني ممتاز / الانترنت عند الاستقبال فقط وضعيف ”
موظف الاستقبال/ صهيب / تركنا ٤٥ دقيقة بالانتظار ليتاكد من حجز الغرفة عن طريق اغودا/ رغم اعطاءه صورة الحجز وتاكيد سداد المبلغ / يا اخي افترض ان العميل صادق واعطيه المفتاح واتاكد براحتك / واذا طلع كذاب روح الغرفة وخذ منه مبلغ حجز جديد