Great location, parking limited, no aircon but they do supply fans, breakfast is just about ok, ran out of eggs and bacon 30mins before end of service. I'd suggest eating locally for a lot less plus it boosts local trade.
Paid over £100 per night for room only with sea view room down a side road so no direct view double bed very small macerator in all rooms on our landing so your woke up in night when someone goes to the toilet booked as four star hotel but in my opinion it is probably a two star maybe three at best no toilet paper in room on one occasion and toiletries were not refreshed every day.
Very very disappointing
we did not get breakfast- not even with paying a supplement. Even though there was a breakfast room and we had breakfast confirmed by the travel agency.
The hotel was in a great position. but we had to upgrade, as the room Agoda put forward
was awful, very small, stuffy and could not open window.
But the kindly receptionist gave us a much better room with little cost.
Depends on the room”
Hotel has 2 parts. Old half and newly renovated half. They feel like completely different hotels in terms of amenities. Ask for a room in the newly renovated half. Rooms have better wifi and are much cleaner. Would only recommend this hotel if in one of the newly renovated rooms.
The rooms with no window.”
Before staying in the cheaper option, think again.. I suggest paying a little more for a room with a window. Otherwise the room is in the basement with no aircon, fan (or window). We had to sleep with the front door ajar just to encourage the meagerest of drafts to come in. Not a bad hotel at all, but being established for as long as they have, you would think each room would of been thought about and furnished accordingly, not just the more expensive ones.
Great hotel,friendly staff and a stunning seaview
Tiny room with no windows or ventilation. Very hot airless box with no way of cooling it. Bed mattress worn out.
Not a good experience ”
Pros: Cheap, good location, nice lobby area,breakfast was good.
Cons: Arrived early and unable to check into hotel. Even though specifically advised of early arrival through booking site this was not picked up. 20gbp charge for check in to room before 3pm and also for each extra hour on late checkout, unusual pricing policy.
Room on 1st floor was quite noisy at night, there was a function in the hotel that was playing some loud music..maybe would not have carried to higher floors. The room did not seem to be cleaned properly before I arrived, there were leaves on the carpet that should have been removed.
It took 15minutes to get served at hotel bar and starter and main arrived together 20 minutes later-both were lukewarm and took another trip to bar to arrange a steak knife.
Fire alarm went off twice between 8-9am on morning of checkout.
Overall, unfortunately not a great experience and glad only stayed one night.
Had to wait at least 5 minutes every time to talk to a staff member (check in/out asking for wifi etc) simply not enough staff on reception. No internet connection at all while I was there although the booking was called an "internet room": Room was hot and stuffy with no ventilation, light in room was very bright and permanently on, like sleeping with a night light. I paid extra for breakfast upon check in but was told when I got there in the morning that they had not been informed, causing an embarrassing wait while they confirmed. Location is great, breakfast was nice.
Nice spacious hotel”
Very pleasant surroundings right opposite the bandstand on the seafront. Only one lift which gets a bit busy. Room was large and comfortable. Food good although we only sampled breakfast and bar menu. Parking is limited on the premises and costs £4 per day. Would certainly go back to this hotel.
Hotel is outdated only lobby is newish, room was dirty from hair on counters to dirty glasses to a bird nestspecies on the windows, not a 4 star hotel by any means, WiFi was working maybe 70% of the time.
Over night stay. Shame can't get in room earlier than 3”
Great location. Comfortable and big room .unfortunately we did have very noisy people above us. Pleasant stay
The hotel was satisfactory. Nice buffet breakfast and great location. The rooms were a bit old and tired-looking, although spacious. When we arrived there was no record of our booking and the hotel staff said they had never heard of Agoda. It took a while of phone calls to Agoda and from Agoda to the hotel central booking service to resolve the situation. Not great start to our mini-break.
Combining old-fashioned comfort and charm with spotless cleanliness, the best of both worlds!
Comfortable and taken care of.”
Room cleanliness. Accommodating staff. Good value.
Only used the hotel room so cannot comment on food and dining.
Staff were friendly and accommodating. Room was very clean and comfortable.
Was pleased with value.
Very good -”
Friendly staff, food.
Wonderful from the moment we checked in. The front desk staff were friendly and welcoming. The bar staff very good and attentive. Every member of staff spoke to us as in goodmorning/afternoon/evening.
Very comfortable and well run hotel. Would return.”
Location, room, breakfast
Great place for a weekend”
Very good location
I would recommend it for people that are looking for a nice weekend away from home. Its a perfect place for that.
Lovely clean hotel, good service”
Good spacious rooms, great breakfast menue!
Very good location, great views of the sea front from the hotel entrance. The hotel has a nice, clean spacious feel. The dining room is bright and airy and the breakfast is certainly something to write home about! The only downside was the the steam room and other complimentary treatments were unisex therefore I didn't feel comfortable with using these facilities.