Everything is perfect for the hotel. But we got mistake when we went to the wrong hotel. Which is they have 4 branch. 😭😭.
One receptionist has poor attitude and not helpful. The room is not well maintained and toilet is smelly. A hostel is better than it.
Fair Price but with room for improvement”
I travelled with my sister in late May. The hotel is in a quite location but it is pleasant to be surrounded by free piano music during the day time as it is near a music school. It takes around 10 minutes' walk to the closest metro station (Arbatskaya) and around 10 - 15 minutes to the State Historical Museum so it is considered a convenient spot. However, be careful that you may not be easily find the hotel by simply searching "City Comfort Hotel" on google map, you need to type the exact address, otherwise you may be directed to another City Comfort Hotel in the city (there should be 2 others with the same name in Moscow).
Regarding the room, we ordered a standard twin bed room for four nights. On the day we arrived, we are told that all the rooms are sold out and the only room available would be the basement with a double bed. Despite the spaciousness of the basement, there are no desk, chairs, kettle, utensils and air condition and the window does not have a curtain (people can easily look from the outside...although we are promised by the hotel staff that the neighbourhood is safe as it is a conservatory with only music school nearby, it was still not easy for us to adjust to that...). We were a bit disappointed yet we compromised to stay for two nights and we were offered free breakfast as compensation (simple yet content) for two mornings. On the third night, we were offered the twin bed room up on the third floor (they said it is the only room left)...since there are only stairs and no elevator available, it was quite hard for us two girls bringing up the luggage...the room was okay, with open kitchen but it does not look as cosy and stylish as what the pictures have shown.
We appreciate the kind attitude of the hotel staff (but some of the staff seems not able to communicate in English). However, the room arrangement was frustrating and unacceptable as we trusted agoda for the information of the number of room left and that's why we booked it anyway
Noise and no power sometime.”
In term of location that is acceptable and this hotel have to do more about how to reduce the noise while another guest open and close the door most of the time make noise.
10 minutes walk to Red Square.”
10 minutes walk to Red Square.”
It like hostel then hotel”
Staff very helpful, large room, individual bathroom
The bathroom have bad smell in trench with mosquitos, the floor damage and no lift. But the staff very helpful even not good in English.
new place under construction, but good location”
It is a new "hotel" still under construction. It is a little bit hard to find but still located in the very center near the Arbatskaya station.
recommended for short stay for people who prefer sightseeing to staying in the room.
We booked six months in advance a room with a balcony, upon arrival we were advised there was a "technical problem" and we were given a different room
좋은 위치에 편한 호텔”
위치도 좋고 조용하고 직원들이 친절했다..룸안에 간단한 조리시설이 있어 좋았다..
다시한번 묵고싶은 호텔이에요”
버스터미널에서 위로 10분만 걸으면 있어요
위치너무 좋고 주방도 좋고 일회용 접시 컵 포크 다 있어요 전자렌지도요! 화장실은 2방당 1개씩인데 한번도 옆방사람 만난적없고 정말 좋았어요. 방에 냉장고도 있고 거울도 크고 방이 정말 넓어요
Excel·lent ubicació i relació qualitat-preu. ”
Disposa de cuina ben equipada i bona cobertura de wifi. Avituallament de tovalloles, aigua mineral (font al passadís), sobres de sabó, xampú i bosses de te negre i verd.
A millorar l'aïllament acústic, especialment del soroll provinent del passadís.
Hotel molt recomanable!
Все отлично в отеле. Но жаль нет одноразовых тапочек - очень необходимая мелочь.