漢堡 - 阿爾斯特城皇冠假日飯店提供酒精乾洗手。
漢堡 - 阿爾斯特城皇冠假日飯店提供線上、無人或自助式check-in，以減少人際接觸、避免交叉感染。
可預訂外送食物至漢堡 - 阿爾斯特城皇冠假日飯店客房。
入住時間自3:00 PM起，退房時間至12:00 PM止。視客房供應狀況，您能申請「提前入住」或「延後退房」的服務。若房客在非指定時間辦理入住或退房，可能需支付額外費用。住宿提供入住前及退房後的行李寄放服務。前台提供全天候服務。
想自駕的房客們也別擔心，Crowne Plaza Hotel Hamburg - City Alster內即設有停車場，十分方便。該住宿設有停車場，但需支付額外費用 。在此住宿，您可以選擇自行停車。若您想坐車或自行開車，隨心所欲暢遊漢堡，飯店可以協助安排計程車或租車服務。
Crowne Plaza Hotel Hamburg - City Alster的客房全面禁菸，但可在指定區域吸菸。Crowne Plaza Hotel Hamburg - City Alster設有吸菸房及禁菸房。您可以在預訂時提出房型需求，但最終房型仍需視空房情況而定。
翰堡-阿斯特城皇冠假日酒店坐落於霍赫菲爾德的中心地帶，是遊覽漢堡的最佳住宿選擇。 在這裡，旅客可輕鬆前往市區內各大旅遊、購物、餐飲地點。 對於喜歡冒險的旅客來說，Asklepios Clinic St. Georg, Maennerschwarm, Domkirche St. Marien再合適不過了。
在這裡，您能真切的感受最極致的舒適住宿體驗，部分客房提供平面電視, WiFi, 免費WiFi, 禁菸房, 空調，給住客更完整的服務。 除此之外，住宿的各種娛樂設施一定會讓您在留宿期間享受更多樂趣。 不管您是來漢堡出差還是旅行，翰堡-阿斯特城皇冠假日酒店都能讓您在留宿期間擁有一段難忘的回憶。
Worst Experience ever”
I simply ask for a room with a working air conditioning but after I change room. situation still the same. I woke up at 9:00sm because they doing maintenance right outside the room.
Very comfy bed, nice room decor, amazing breakfast (not huge quantity of food but very delicious) and very quiet place in walking distance to centrum (15-20mins walk). Overall, great stay.
great location, good room condition, lovely city of Hamburg.
Superb hotel in every way ”
Super convenient location as we were travelling without a car. Really friendly and helpful staff. Most comfortable room with great bed. Excellent housekeeping staff. Tea and coffe facilities. Quiet and peaceful. I really recommend this hotel if you are staying in Hamburg!
Loved this hotel! Exceptionally friendly welcome, lovely room with very comfortable beds. A 15 minute walk from the centre which is not so good if it’s raining but there are buses nearby. Wonderful breakfast - I will be back!
Short winter trip to hamburg”
The staff are very friendly and courteous. It a nice cozy place. Loved the morning walks around lake.
Pleasant Stay in Crown Plaza Hotel Hamburg”
Excellent stay in Crown plaza hotel Hamburg with excellent facilities & cordial staffs. We booked with agoda with advance payment but on check out the lady at the front desk asked me so that she could charge my credit card but I told her that the bill was fully paid to agoda & she said-ok, but later in the evening I noticed in my bank statement that they charged my credit card. Immediately I contacted the hotel & they informed me that they were right to charge my card & asked me to contact agoda. I contacted agoda & following day the hotel returned the amount to my credit card & informed me but because of visa card transaction from Euro to US $ I had to loose 33 euro. If Crown Plaza front desk considered carefully I would not loose money & could save the harassment.
Value for money”
overall a very pleasant stay, no hick-ups
Normal nothing special”
Ok, friendly staff and nice rooms
A standard but pleasant stay”
Only overrnight, and was practical and suitable for that. Easy and fast reception service.
Stopover in a major German city”
Fast check in and beside small hiccup’s - relaxing and peaceful.
Excellent - we will come again ...”
Crowne Plaza Hotel Hamburg is superbly located close to the city centre as well as all major attractions in Hamburg. The friendly staff as well as the great service and excellent breakfast made our stay one of the best we ever had in a German city. We will be back again soon ...
good for purpose. Near city center. standard business hotel. Nothing special but nothing bad.
Nice and quiet area for stay”
Very international hotel and clean. And the location is also very convenient , the Nr.6 bus in front of the hotel could bring you everywhere you wish to go in Hamburg.
Pretty good to stay”
nice waiter nice place decoration is special. no public transportation founded, while we rent a car
Will take it again if needed”
nice place nice waiter it is a quite and lovely place to stay. very close to the river while no public transportation founded
Nice comfortable hotel in a good location”
Although not right in the middle of the business district, the hotel is quite close to central. Good bus link and costs only E7 from central station by taxi. Airport by taxi is about 20- 22 minutes and cost between E20-25.
great location near the alstar lake”
wifi should be free and not exorbitant as it was in the hotel!
Good location,nice neighbourhood.Costly parking”
When I have arrived to the hotel, I found that the bathroom wasn't cleaned well and I had to clean it. This gave me very bad impression and therefore I didn't touch anything before cleaning it by myself. Also, there is no free parking in the hotel and you have to search inorder to find a parking nearby. The location of the hotel is good with a nice neighbourhood. Wifi is not free of charge. No luggage assistance upon arrival.
We were there to see a concert in Stadtpark, which is ten minutes away from the hotel. Good hotel.