Parking is a bit of a problem
No wifi in room.
No remote in our room. Not sure if you had to give a deposit with with remote.
The place is nicely located near a big mall and close to N12.
the standard of maintenance is poor the staff are friendly the hotel will be better rated as a one or two star
clean proffesional friendly
Friendly Staff, Always helpful
I loved it, i wish i could go back there. :-)
friendly staff, food and environment
Good stay would definetely go back
The stay was ok. rooms are cold. no cups to rinse mouth after brushing teeth.
In short: Dirty, loud, room too small. Staff doesn't care about guests!
When I arrived the family room was very dirty. I didn't analyse what dirt it was on the floor but it was all over the floor. They guided me to another room which was much smaller but cleaner so I took it instead. The breakfast the next morning was not eatable! They prepared the English breakfast including side salat and were going to put it in the micro wave to heat it up! Sorry, but I expect a fresh prepared breakfast in a hotel! While I was waiting for the toast which I ordered alternatively, one of the staff members (gardener) was going to the buffet and helped himself to make a coffee which is for the guests! Nevermind they drink coffee but they shouldn't take it from the guests' buffet! When I got my toasts they already put margarine on. I don't like margarine at all! After that I decided having breakfast somewhere else.
I recognised quite a lot of dirt on the carpet when I came back so I asked the receiptionist the next morning if they have a vacuumer available. Afterwards they made use of it daily as requested.
The breakfast wasn't better the next morning so I was having breakfast somewhere else all the time.
When guests arrived in the middle of the night (e.g. 2.00am), even the staff was talking loud and didn't ask the new guests to keep quiet which made we awake several times during the stay. Even worse, guests left one day 4.00am and their car was parking in front of my window. They left the engine running for half an hour and the receiptionist who was next to them (she was speaking very loud cause the running engine) hasn't done anything to stop it!
When I checked out, I asked for refund for the breakfast and it was promised to do so. I haven't received any so far (one month later).