the worst(not just one of) hostel/hotel I have ever stayed. ”
1. I arrived there in the morning since I took a night bus. My original plan was to storage my lugguage at the hostel and stay in the hostel lobby for 2 hours and head to Durham in the morning for half day trip and come back to the hostel to check in. But they insisted that I am not allowed to stay inside of the hostel because I am not their guest yet before I check in. They said they cannot even storage my laugage. Eventually the 3 big guys(I am a little girl) kicked me out.
2. I came back to check in 3 pm. I asked for a check in. But the lady at the reception said I should wait 2 mins. After 2 mins, I went back for check in. She said 2 mins again. After 2 mins, I went back. I did it repeatedly 5 times and finally told them it is already 3:10 pm on my handy and how come I cannot check in now? Can you guess what she said? “No, on my computer it is not 15:00 yet. They don’t seem to know about the Standard time.”
3. The bed is really old and you can feel all the spring when laying down. The toliet inside of the room has the blocked sink. I asked them to get it fixed but never ever.
On their Facebook, you can also see so many other reviews of horrible experience which is so incredible. I am pretty sure the hotel only hires the most agressive and rude people in the world.
broken window..could not close it. noise from outside...toilet tank not working...
Good Value and Nice Staff”
Very friendly and helpful staff, excellent Wi-Fi and comfy beds. Good value for money
Great place to stay , cheap , central , and a modern building”
Just a bit noisy some nights outside the dorms and rooms . I have suggested notices are put up requesting quiet during the hours of 23.00 and 07.00. Alan B
worth to stay”
will recommend to people travelling to Newcastle
location was good.”
Check the facility and cleaning such as tolilet and bed sheets. Blankets was dirty. It seemed that it didn't wash for long time. A shower curtain didn't hang on propery so it was very difficult to shower.
It will do ”
Too much noise in the rear court, mattress needs replacement everything else was fine.
I don't know why but I don't feel good”
The location of hotel is alright, near to lots of attractions but the environment around the hotel does not feel safe, running down neighbourhood and construction work right opposite..the corridor and room both smell funny:( i do not enjoy that and wish to leave asap..is a ok place to sleep in but nothing else.
it was ok ”
Everything was good, the only problem was the guy in my room was snoring so hard that I couldn't sleep.
and the internet in the room wasn't working.
Good location and value for money.”
Good location and value for money.
Helpful Staff / No Nearby Car Parking ”
Only the available pub and grill downstairs
The room heaters were not working sufficiently while the filmsy entrance door to the room could be pry open with ease
Why stay at Euro Hostel NCL”
Location, location & security
Overall pleasant & good value for money mainly because of its good location. However, parking is a hassle & pricey here.