Nice place friendly staff, but the rooms need a upgrade. ”
The bedding in the room is not up to standard, they need to invest in better duvet and cushions.
Also the coffee station in the rooms needs to be upgrades.
Room was not up to standard....beds terrible. Good view. Staff seemed clueless and the service was poor.Restaurant very average.....expensive and food terrible. The hotel has gone down dramatically since the new owners took over.
Great place on a tranquil environment”
The place is located in a very good location, close to amenities and the highway.Breakfast is very good.Internet connection only in loby and not so great.Overall a very nice place.
stay at farhills ”
the break festg
Rooms and Food”
to me it was only the dinner. the breakfast not impressive at all. looked like the previous days food. The front door handle was broken on the inside, in formed the reception and no one came out
the staf were very accommodating and helpful”
Staff, management, support
I had a fabulous time in Farhills where all staff went out of their way to make my first visit to SA very comfortable and enjoyable. The management were exceptional in providing an outstanding service.
The View,warmness and nature
tired old lady”
the staff were friendly particularly one man named Matt who always went out of is way to help us
was ok, the owner/manager and hotel just needs some TLC, some painting and rooms need new furnishings as in curtains bedding etc, otherwise was relaxing
Our overnight stay at Far Hills Hotel”
Location, room and facilities
Dirty rooms. Run -down hotel. Pathetic reception staff. Cold food. Never again
Farhills hotel, my worst hotel stay ever”
There was only 1 good thing and that was the location.
My stay was terrible and I think should take this Hotel off their list as I am contemplating not using again because of this experience.
1. We could not book in at the allocated time because the room was not ready.
2. The entrance was dirty.
3. The staff was not well trained especially at breakfast.
4. The room looked clean but was dusty.
5. They did not clean the bath.
6. The shower did not seal and leaked water on the bathroom floor.
7. The walls were mouldy
8. No maintenance or little maintenance is done as fixtures are broken.
9. The beds are old.
10. Only 1 channel played on the tv.
11. No aircon
And I can continue.
This establishment should be downgraded from 3 stars. I will never stay there again.
Disappointed for a hotel i think formula one. The services are better than yours your deds@ bedding you have to do something about it only a fitted sheet no flat sheet durty blankets come on guys the place is very dirty i had a problem with the tv i had to wait until i check out.i dont have words to describe your hotel because even the bed@breakfast services are better than yours.
We were only there for one night, whilst stopping along the garden route. Restaurant was good and provide simple food which we needed. The room was large and modern (we had a deluxe room). It could have been a little cleaner as was quite dusty. Breakfast was okay considering it was free, but do not expect a high quality buffet.
Hotel is OK as are the staff”
Dining room service and meal both good.
The room #7 was poor and smelt very musty. No bedside lamps and the bathroom was a disgrace. The shower rose was completely blocked and water went everywhere except down. The shower door was broken. The hotel is clean but run down missing the personal touch to detail.
Great breakfast, spacious bedrooms, centrally situated
My family always enjoy staying at Far Hills Hotel, the children especially enjoy the wonderful breakfast. Scenery has a peaceful effect and I love the "privacy",never feels over crowded, although there are always many guests.
Great hotel with lots of space”
lovely rambling hotel, set in beautiful area with huge amount of gardens and places to walkabout on th grounds, lots for children to do with freedom to be themselves
We loved staying at the hotel. It was spacious and had a lovely, peaceful feel, set in huge gardens with loads of natural, outdoor things for kids to do. Staff were laid back but attentive. Whilst not everything was new and polished, it was far nicer than many of the hotels/accommodation places I've stayed in around the world that have no character. I would definitely stay here again.
very unfriendly management ”
i have never experienced such a unfriendly management and owner staff in any of my travels through south africa with out fail they did not once try and make my stay pleasant in the three days i was there. as far as the rooms were concerned the matresses were something that a wild animal would not want to sleep on . the springs were actually protruding throuh the fabric .
i will certainly use agoda again but never the far hills hotel.