位置好 飲食好 但不值最高評價”

四季一直不被認為是「黑五」等級是有原因的，他比較像是超高級商務飯店，10年前開幕時住過，現在的位置更好了、因為東京後站都更有成（八重洲），距離銀座等地很近、隔壁車站百貨機能超好，但是以一個想當頂級酒店的水平，他的設備很棒，但是價錢與餐飲的多元性不足，並且不具備好的lobby，約了日本人談生意，缺乏一個「相遇」的地點，一樓說不上有座位區，也沒有真正的大堂。 如果是來度假的，花一樣的錢，附近幾間頂級的更值得一訪

超級棒 服務超好 交通又超方便”

位置卓越，房間設計獨特”

服務態度很棒，位置非常好，八重洲、銀座、車站商圈都很方便

員工很細心, 酒店位置很方便”

整體來說員工非常貼心與細心, 英文溝通也都沒問題. 飯店位置還不錯, 去個地方都滿方便. 房間沒有想像中大, 加床後有些狹小. 浴室有乾濕分離而且空間足夠, 使用起來很舒服. 這次去訂了兩間房間, 飯店很貼心的排了兩間可以互通的房間. 這次去剛好遇上母親的生日, 飯店還製造了驚喜, 沒有預告的送了一個蛋糕和蠟燭鮮花到房間裡, 讓我們都很開心.

非常舒適”

值得推薦的好飯店

繁華市中心，可鬧中取靜，房間舒適”

在舒適的房內，透過落地窗看著新幹線就在旁邊呼駛而過，隔音好。 即便在市中心也能徹底休憩。

房間空間夠大,浴室很舒服”

方便”

讓我印象深刻的酒店”

網路上對於四季飯店的評價是：對小孩很友善的飯店。今天的經歷果然不一樣，一進門小朋友馬上拿到小禮物，出去逛街完回來，發現桌上多了兩套畫畫用具跟零食，事先有先告知是十週年結婚紀念日，他們也準備了一瓶氣泡酒跟一張他們全體員工簽名的賀卡。小朋友也有特別專屬的特製的旅遊書，洗澡的東西也很好，都是歐舒丹的，三溫暖不大但是都很不錯，讓我打從心裏喜歡這間飯店，貼心體貼，在不起眼的地方用心，讓人感動。 網路上對於四季飯店的評價是：對小孩很友善的飯店。今天的經歷果然不一樣，一進門小朋友馬上拿到小禮物，出去逛街完回來，發現桌上多了兩套畫畫用具跟零食，事先有先告知是十週年結婚紀念日，他們也準備了一瓶氣泡酒跟一張他們全體員工簽名的賀卡。小朋友也有特別專屬的特製的旅遊書，洗澡的東西也很好，都是歐舒丹的，三溫暖不大但是都很不錯，讓我打從心裏喜歡這間飯店，貼心體貼，在不起眼的地方用心，讓人感動。

下雨時沒遮擋，從地下街上來一段30秒的路，它可以做些設施”

還可以，但價錢不值

很好的服務”

酒店位置還不錯，旁邊就是東京站，可以坐NEX直達成田機場。附近有京橋地鐵站，可到表參道涉谷和淺草。離銀座有十五分鐘的步行時間。四季的服務真是很好，預定餐廳那些就不用說了，因為我是母乳媽媽，要把這次旅途吸的奶冰起來，就借用了酒店廚房的冰箱，走的時候酒店給了我兩大袋的冰給我裝箱，從出酒店到回到香港的家大約十小時，母奶還是冰的硬邦邦的，真是太感謝了。

好”

服務周到”

清潔”

房間地氈有蚤，我們住了數天，每日的披單和拖鞋都是舊的，清潔員只係將他們放回整理好，小孩洗澡後穿回酒店提供的拖鞋後，腳上就開始有紅點，我先生手腳也有，我住的最後一晚清潔員先將拖鞋換新。

位置绝佳”

在东京站八重洲出口步行几分钟，走路去银座也不超过十分钟，日本自助旅行最佳的选择，到机场、迪斯尼、乘新干线到大阪，都非常的方便。

同价位的话硬件上没有香格里拉好，服务还是很不错的”

酒店客房在三楼至六楼间，楼层偏矮，邻火车地铁站声音比较吵，硬件装修一般般，不如邻酒店香格里拉，如果同价位的情况下，下次会选择香格里拉多一点

A hidden gem in Tokyo”

The meet and greet service was really a winner as it can get confusing navigating thru the busy Train station of Tokyo. I would like to commend Hiro for single handedly lugging our 4 luggages as well as our carry ons. We wanted to help him but he was very insistent that he could handle it. Kudos to your friendliness and good service! The rooms very clean and queen beds were super comfy. The lobby is not as grand compared to other luxury hotels but rest assure that this Hotel is worth the splurge with its prime location and friendly staffs. The Japanese breakfast service in room is fresh and remarkable. :) Will definitely be back soon!

Excellent stay at the Four Seasons Tokyo”

Rooms are clean, spacious and well stocked with amenities. Staff were professional and very pleasant . I had the privilege of having one of the staff, Daiki, show me to the train station as I was taking the Narita Express. Daiki was very friendly and has excellent knowledge about the NEX departure information. During our course of interaction, I brought up several concerns and he did his very best to help me with each and every one of them. As I do not speak the Japanese language, Daiki went the extra mile to write a note should the situation arise where I needed to explain myself. This truly went beyond my expectations and I am very impressed by his effort and attentiveness.

Great city, nice hotel, easy access to airport”

It was the last day that I stay at Japan, so I choose the closest hotel that can access to NEX (an express train to airport). The room are top of the range of luxury, very nice design. Staffs are friendly and good English skill. They are nice and come with us to their station (Tokyo station is HUGE, you will get lost easily). The only let down of this hotel is it price. Way too expensive I think. However, in the end, you paid for what it worth.

Tokyo stay”

Check in was efficient ,the environment was great , great rooms ,great gym/ spa , great location , conveniently located near the train station and shopping ,we loved just about eveything about this hotel it has the highest quality and most modern of the four seasons i have had the pleasure of experiencing although this is what i would expect in tokyo.