It was a rainy day. A hotel attendant noticed our car and gave us umbrellas. We decided to wait in the car avoid the heavy rain. After it, we checked in and upgraded our room so my kids and wife can enjoy the hot spring at our room at the same time. Overall, it's a nice experience. Two things can be further improved including the comfort of the bed and kids activities. For some reasons, I and my wife cannot have a deep sleep during the night. As to kids activities, it's good for younger kids and older kids. My daughters are 4 and 6 and it's difficult for them to find something that can interest them. However, we will consider coming back again next year.
Thank you for taking the time to share your experience with us.
We are very happy to hear that our service project meets your expectations.
We are delighted to see you had such a pleasant stay with us and found our team delivering great services to your satisfaction.
Our leisure department will organized and planning more kid’ activities.
Thank you for your feedback.
Please do not hesitate to contact us if you have any further questions.
Lobby Assistant Manager